I've used Affordable Septic Service twice now, and both times they've gone absolutely above and beyond. The first job they did for me was a big one, and they handled it with professionalism, care, and great communication from start to finish. I recently had to call them again for what turned into a nightmare of a situation, and once again they were fantastic. They showed up ready to tackle the problem, worked efficiently, and didn't leave until everything was fully taken care of. James and his team is knowledgeable, reliable, and genuinely cares about doing the job right. I highly recommend Affordable Septic Service to anyone who needs honest, dependable, and top-quality work. They've earned my trust for any future plumbing needs. read more

BEWARE ! ! I should have taken the warnings by other yelpers!! Our price was $175 higher on a preventive maintenance job with NO PROBLEMS! The price estimates given on the phone when you call, "Affordable" Septic Services are NOT the price you will probably end up paying. Like the other Yelp postings warned, the price increases occur while they are on site and at a point where it would be difficult to stop the work. They even raise the price on jobs that are done preventively where there have been NO PROBLEMS!! The person answering the phone reassured me the price our size septic tank would be the estimated price and would not be raised like other yelpers had reported. According to the job foreman-there apparently are "always issues" found, so they raise the price AFTER the holes are dug. Based on our experience, It appears you can't really get the actual price they will charge you before the work has already started and there are big holes in your yard! We have had NO PROBLEMS EVER with our septic after buying the house. NO PROBLEMS ! It has worked PERFECTLY !! We told the person on the phone this before the crew arrived and told the crew that showed up. When they dug two big holes and uncovered the two openings to the septic tank, they FOUND NO PROBLEMS!! They asked when it was last pumped and we told them we were not sure but we had not pumped it in the past 6 years, AFTER THEY DUG THE TWO BIG HOLES IN THE YARD, AND FOUND NO PROBLEMS, THEY TOLD US THEY WERE GOING TO CHARGE $175 MORE THAN THE PRICE THEY HAD ORIGINALLY TOLD US FOR THE JOB BECAUSE WE HAD NOT FOLLOWED THE NATIONAL RECOMMENDATIONS TO PUMP EVERY 5 YEARS. Again- there was NOTHING WRONG with our septic system. When they had us in a bind with the big deep holes dug and the septic system open to the air, and no pumping had been done -they told us it would be $175 more than they had originally told us the job would be. read more

Septic tank emptied. Chase and Peyton were excellent. They taught us how to care for our system with regard for the most up to date standards. Professional young men and very knowledgeable. Homeowners can trust this company. We are repeat customers. Good price and prompt service. read more

I called to get my septic tank pumped and I was quoted 450 for that service, when the owners son arrived he said to pump my tank would be 1250, so I watched the entire service and all the did was pump the two chambers and added a new filter. I said that to say this I will NEVER use this company again! Rip off read more

Do not call them !!! This 2 guys over charged me and wanted to sell me stuff I did not need for $10,000 They said my drains were bad. I had Anything Septic come Look at it and they fixed my pump that affordable septic had replaced 2 years ago it's different to deal with educated people and whom you can trust. The guys from affordable septic took a piss in my back yard didn't care That my daughter saw them. read more

I would certainly recommend Affordable Septic Service for any septic system needs. The in-office staff was friendly and helpful. The team showed up on time and got right to work. They took my needs and concerns into account and did a great job all while being professional, knowledgeable and customer service-oriented. Thanks!! read more

Daughter and son in law bought a different house, and thought the septic should be cleaned out. Turned out to be full to capacity. The two men that came, thought the septic cover was under concrete sidewalk to back yard, and said they will need to cut a section out. I asked them if it could be under adjacent wood steps. Turned out to be under those steps. Had I not asked, they would have cut sidewalk. After seeing how full tank was, they raised their quote from $450 to $700. Although I felt the $700 was reasonable, I thought the low quote was simply bait. All in all, they weren't bad. I'd still call them for septic issues. read more

THIS IS THE COMPANY TO CALL! Professional office team was very knowledgeable and so helpful when I called. And I cannot say enough about the team that showed up at my home. They were there at the exact time I was told and were ready to get the job done! They had to take up some landscape pavers I had mistakenly placed over the tank. When they completed servicing the system, they neatly put the pavers back. It was as if they had never been moved! Cleaned up after themselves and were very courteous. Very reliable. I will use them again and will definitely recommend them to friends and neighbors! read more

They performed an excellent job at a reasonable price at my Mom's home in Winterville, GA. Would recommend to anyone!

The best septic service in town! I called up there to schedule a regular maintenance pump on my septic tank. Got me on the schedule asap, good prices, great work and kind people. All around great job! read more

I called an made an appt last Wednesday for my Septic to be pumped, they scheduled me for That Saturday. Saturday came and no one showed. I called around 2 pm and they said they didn't have an appt for me. They apologized, but I just didn't understand the issue. When I make an appt and schedule my weekend around it, that wastes my whole weekend. I wouldn't reschedule with them. read more

First- the back story. We had Affordable Septic inspect our septic late May 2021 before purchasing the home. The tank was overfull and we were told the fee was $600 to drain the tank and $600 for the "inspection". I was out of state at the time. They drained the tank, put a new filter in and said the septic system was fine- no drain field issue. A couple weeks ago, early October 2021, we had a couple days of rain- A LOT of rain. My tank backed up. Remember we were told 5 months earlier that our drain field was okay. Now the same guy comes and says that our drain field is bad and he wants $850 to pump out. So $400 jumps to $850. He knew I was stuck, no one else could get there right away. I had to pay as we were one step away from sewage backing up into our home. So, I contacted Barrow County Health services, they come out and tell me that my drain field is fine but I had better divert a downspout away from the tank area. That is good news of course, however I cannot get the thought of how these guys took advantage of my situation. The same pump out that cost $600 a couple months ago goes to $850. DO NOT call this company. read more

Charged me $650 just to pump the LIQUID out of my tank, then told me it could cost $10,000 to get it fixed & that I should NOT call them back. (Call Gwinnett Environmental they said). What BS. I had to call the Pink Plumber to get it fixed properly. Do not trust this company. read more

We had a wonderful experience with Alan and his team. They kept in great communication throughout the entire process. They were extremely knowledgeable about our situation and what needed to be done to relocate our system. I would highly recommend that you give them a call if you need anything! read more

I really love this service. They did a really good job. The rain messed up my tank and I couldn't really do anything in my house. I called them one day and the next day they showed up. The service was quick and easy. Very polite worker, and very sweet. Even though my service guy came a little late, it's ok. I completely understand because previously I've called 5 different places and they were crazy busy until Thursday. So i assumed he was busy too. He explained to us that he was busy at the first house and they had a big problem that needed to be fixed. Over all it was nice. I would recommend! To the service man that worked on our septic tank; Thanks so much for fixing our shitty problem. Pun intended. I hope that pepper was that much of a problem. LOL! read more

Jason, Crystal, Dottie, and everyone else were awesome. Took on a job, worked with estimate I already had, took care of me as soon as possible. Some of the nicest people too. Thank you, thank you. read more

I was Quoted a price for pumping and Repairs "700.00" When work was done was then "2000.00" Risers were put on, and my tank collapsed!!!!.. and this company would not take any responsibility for their lack of knowledge of my system. I am now out over "14,000.00" for a "700.00" Quote "Buyer Beware" read more

I would definitely recommend Affordable Septic Service for your septic tank needs. They are quick, easy to work with and they do a great job. We were very pleased with the service. read more

After calling another company and being told that I would have to dig up my tank myself, a friend suggested I call Affordable Septic and I'm ever so glad I did! Super nice, super professional, awesome company, I would recommend them for your septic tank problems. Right on time, fixed the issue, brought my tank up to code and didn't break the bank! Thanks so much! I truly appreciate all your help! read more

James and the crew at Affordable Septic are amazing and go above and beyond for their customers. They have fixed my toilets, sinks and shower, as well as replacing my entire septic system when we moved in. I would recommend them to any one needing septic or plumbing services. read more

I called and asked how much for a septic tank to be pumped. It was $295. So i made the appointment. Owners son and worker came out and found tank and lids. Son had to leave but the worker dug up the water side lid. He took care to carefully remove flowers and mulch around the solid lid before digging. He removed water side lid and looked inside. I was told it looked good. The septic truck got there and they then removed the solid side lid. I was then told that it was above capacity and there would be an extra $200 charge for it. Then i was told there were roots on the top and that would be an extra $200 for that. I was, however, unable to see the roots he was talking about. It jiggled when touched appearing soft and not a hard root layer that he said he would have to "break up the top layer" and thats extra. I did not see them breaking up anything. When asked if they would have to pull the roots out they said no it just gets sucked up too. So i never saw them. They pumped the solid side but replaced the liquid side without placing the hose in that side. When asked why he didn't they said they didn't have to, that doing the solid side would take care of it due to the open slots in the tank. I called the company asking if they do both sides and they said yes they do. I stated i just had my tank pumped by them and they did not put the hose in the other side and it was not pumped. He very quickly resolved the issue and took care of the situation and had the guys come back out and pump the other side. They then replaced the lid and dirt and left everything neat and in order. A small refund was given for the trouble. I am thankful I was there to watch the service being done otherwise I would have never known! read more

Great family owned business!! Prompt response time with professional employees that completed our service in a quick and efficient Mann. Would HIGHLY recommend this company for your septic service needs! read more

I've never had a septic tank pumped and I didn't know what to expect. What I did know was that I had not pooped or showered in two days and it was becoming painful... I called these guys and they came just in the nick of time the same day I called. They uncovered and pumped the tank, cleaned the leach filter, advised me on what killed my system (14 years, six daughters, one son, and two wives), closed it all back up, and then left. The price was spot on, and we even got a few laughs in during the hour or so that they were here. My teen aged kids watched in amazement until they realized what they were seeing. That was a hoot. It was a real Mike Rowe, Dirty Jobs kind of evening. Chris and his helper were great and very professional. Rest assured, when I need another pump out, I'll be calling these guys. I would have rated them 5 stars, but I really don't rate anything 5 stars. Thank you Affordable. read more

This company seems to place no value at all on communication and must have no respect for their customers' time. I cannot say whether their work itself is good or bad, b/c when they finally showed up over five hours late, I simply sent them home. I had an appointment for 1pm to have my septic tank pumped. I took a half day off work to meet them at my house. At 3pm, two hours after my appt, I still had not heard a word from them. I was very upset, of course, and finally called their office. They apologized for the "miscommunication," but I explained that the problem was actually a total lack of communication. They said they were finishing up another job and would be on their way to my house soon. That was shortly after 3pm. I never heard from them again until they suddenly showed up at 6:15pm! No phone calls, nothing! I was so upset that I told them to leave my property immediately. I can't believe that the dozens of 5-star reviews of this company on YP.com are real. These folks typify the worst communicators possible among service oriented businesses. I would never recommend them to anyone. read more

TOOK THE MONEY AND RAN. Hired this company for a simple job. Was quoted a reasonable price and they said they could fix it. Came out and said the job was complete. Paid and thought all was good. 1 week later had the same problem. Came up with excuse after excuse why they kept breaking appointments. Well after 2 months still no results. I don't think they had any intentions of ever coming back. SAVE YOUR MONEY AND TIME. HIRE SOMEBODY ELSE. THIS COMPANY RIPPED ME OFF! read more

We had the guys come out to pump our tank. They were professional, on time and knowledgeable. They even showed us what they were doing every step of the way. They gave us tips for maintaining our system. We will use them again. read more

These guys are great I called and in less than 24 hours they arrived had everything back in working order in an hour. Wade and Charles were excellent and kept me informed during the entire process of what they were doing. Highly recommend this company! read more

Pumped our septic tank today, Wade was very friendly, in and out quick and at a fair price! Recomend 100%.

Great guys to work with . They went the extra mile in making sure that the job was done right. They were honest and Profesional . Bobby did a great job explaining what is going on. I will use them again in the future . read more

Th is place has the most sorry people working for them they came out and scamed me and not even a week later my system backed up had to call another company to come out and the guy that did mine did not clean the filter so it backed up as far as the owner he is a good guy he just need to get people that are honest and not crooks read more

Kevin and his partner Wade did a great job getting our system back in service. They fixed what the last guy screwed up and kept us informed of what needed to be done. I realize that this continuing rain has caused lots of problems for many and they worked us in with their emergency calls. Prices very reasonable. read more

These guys came out on Black Friday.. They explained everything and were very thorough. They completed the job and gave us a very fair price. I will def recommend them to friends and family. read more

Do not use this company! Lack of communication and overcharged. Had tank pumped paid $500.00 and 2 weeks later had same problems. Ended up paying $2000.00 for sub-standard work. Would not return phone calls. When tried to get adjustment for $1500.00 deposit taken for supposed 195' extension of drain field was given generic description of work done that coincidently added up to my deposit. DO NOT USE THIS COMPANY! read more

Nice enough people, but make sure you get a FULL estimate before work begins. I was quoted one price, and then half way through the job I was told it would be almost double (hundreds of dollars over the initial estimate). They did not contact me first before proceeding with the work, so I got stuck with a bill that I would not have agreed upon before work began. Also, they had to postpone the first job because they could not find the tank, after I told them I could help locate it if needed. Proceed with caution. read more

I have surface water in the back yard. Wade and Morgan made it out and immediately pumped the tank to give us some relief. Will be getting drainfield repaired and Affordable will be the first to give us a quote. Will definitely call for any future needs. 5 stars! read more

(A few small complaints at the end) Good price for the industry. Charged me $425 for basic maintenance pump, including filter cleaning and basic visual inspection. Kira, their sole customer service rep was polite. Lead technician, James, was polite and pleasant to work with. They communicated clearly up front what to expect and they didn't do any extra work without first discussing. They completed the job in under an hour. Only complaints: Kira completely forgot to schedule us when we spoke the week prior. I called the day of the appointment wondering where they were. She was very apologetic, and after the call, technicians showed up less than an hour later. I did appreciate their rush over. Secondly, an undisclosed "processing charge" of 4% was added to my final bill, increasing it to $443. Still a decent price, but it did not feel nice to be surprised with it when I asked several times in conversations with Kira and James whether I should expect any other fees, and the response being "no." Overall a very good experience, (much better than Simply Septic, which was a joke) and would recommend to anyone in the area. Thank you for the good work, guys. read more

Wade with Affordable Septic checked everything and fixed our septic problem. He was a fast worker--friendly and professional. Thank you Affordable for helping solve a really big problem. read more

Wade & Keith did an excellent job pumping & changing the filter. Change your filter, folks!

I have had many houses in my life-time, due to my husband's job transfers, and most of them were on septic systems. I have been using another Septic Service Company over the years but they would not come back saying they were very busy and would contact me when they had time to help me. After waiting two months I realized that for whatever reason they were not going to help me again. I then started looking for a local septic service and reading reviews. I found good reviews at most on-line review web-pages for Affordable Septic and I want to give a good review. Wade was very professional, knowledgeable, friendly and efficient. Their fee was reasonable and they not only pumped but cleaned out the filter. I have never had any company even mention the filter before. They came two days after I called and would have come the next day. I would highly recommend this company. I think the price and the work done was excellent. I will certainly call on them again for anything to do with my septic system. I live in Braselton, GA. read more

Had a bit of a bad smell in my house in the water and so I called to have our septic tank serviced. Spoke with Dottie on the phone (one of the owners) and they got someone out to our house the same morning. Wade and Morgan arrived and talked us through the situation with our older tank and a deteriorating retaining wall. It seems that we were beyond 3 years and we were on the verge of it backing up. They replaced the damaged area with new PVC pipe to prevent the tank backing up in the future and pumped the tank. All done with professional customer service and care. Pleased with the overall experience. read more