These guys are great. Real pros that know their stuff, and not afraid to do the real work. They…read moretook the time to understand the problem, did their investigation, very thorough and took the time to explain the issue. I am no plumber, but these folks are, and they were gracious with their time, and explained it all, and provide options, pros vs cons, best practices, and did not once pressure me to make a decision. Mark, Eddy, and Mike did a superb job. They had no bias, and gave me all the facts and options to make my own decision. At the end of the day, I feel like I can trust them. Real pros. Arrived when they said they would, did what they promise and even more. Fantastic experience. If you want a plumber you can trust.. look no further.

I requested TE to come out and diagnose why an existing circuit was not getting power. Instead of…read morejust fixing the circuit, I agreed to a new panel for my house since it was 60 years old. The price I was quoted was over 12k. I felt the electrician on my job, Jason S. was very high pressure in his tactics and told me I needed to decide that day, or lose potential discounts. I had also been without a kitchen for over 30 days, so I agreed to the work. The next day Jason and an apprentice come out to start the job. They take one whole day to remove and replace the new panel, no problem. Here is where it goes downhill. On the second day of work, Jason and another apprentice came out and instead of prioritizing the circuit I hired him for, they start installing the hardwired smoke detectors Dekalb county allegedly requires. This took all day! By about 4 pm, I asked if he was going to get the outlet done so I could use my dishwasher and he replied "I guess if I stay here all night". I said I guess thats what you got to do then, and they were here til nearly 8 pm. Then he made several other unprofessional comments about staying late. Jason never came back to my job. A new Electrician came out on Monday, Jason said he had an emergency job. The part where they earned this rating comes when I found out my pool motor circuit was not working on the new GFCI circuit. I explained to them it originally was on a two pole circuit and now they had it on two single poles. It was drawing 240v and they had the model number and should have researched the wiring on their own as professionals. Rather than listen to me, I had to wait all day for the new electrician (with Jason on the phone) come up with a new quote to fix which included trenching up and re-wiring my entire pool, ANOTHER 5 THOUSAND DOLLARS! I was livid. I started looking into this and it turns out I was right, it just needed a 2 pole GFCI. I talked to the second electrician the next day and told him I want to talk to a supervisor or manager. I got a call later in the day from Jeffrey who was going to look into it and get back to me the same day. He did not. He did call me the next morning and agreed to send one of his best guys out to install a 2 pole and see if that solves the problem. Well guess what, it did! And, I didn't have to pay another 5K. I expected to hear back from Jeffrey again to ensure the job was to my satisfaction as you should on a service recovery. I did not. I feel lied to, and that I was robbed and almost taken needlessly for thousands more, had I not done my research which should not be necessary as a layperson. I understand from TE employees the Electricians control the cost, and they get a commission from it. Unfortunately, I paid for an electricians summer vacation because I trusted him. Luis L and Nathan the electricians at TE, thank you! Micah, Gavin, Phillip the apprentices, thank you too! Jeffrey I thank you for doing the minimum by ensuring what I paid for was completed. Jason, no thank you at all. You've sowed distrust in professionals and your industry with your practices.

Bobby came out same day and fixed our kitchen faucet in less than 30 minutes. He was very…read morereasonable in price and again quickly came out to solve our problem. Thanks Bobby! It is really hard to find a good, honest and reliable plumber! We found one! Nicely done! Thank you Bobby!

We contacted Bobby about an odd problem with an overflow issue with our hot water tank. It wasn't…read morethe pressure relief valve. It had something to do with a recirculation thing. In all reality he could've told us we needed to replace the tank but that was not the case. However, there were three valves that needed to be replaced. He had another job to go to but stayed to do ours right. The price was way under what we felt like it would've been. He has one best of Forsyth last year and will probably win again this year it is well deserved. We already have an order in for him to replace the tank as it's 17 years old. When you need someone to do your plumbing call him.

We have used Justin for a number of jobs in our home and he has been great each time. He returns…read morecalls promptly, shows up when scheduled and leaved the area clean when done.

Justin is someone I trust to be there when he says and do what he says. Wednesday my water heater…read moregoes out and in the middle of the frozen pipes he fixing, he scheduled a visit. Ordered the new tank and installed as promised that Friday morning. One of the nicest people I have ever done business with. He is a real gentleman and true professional.

Had a water heater installed in September 2024. On January 26, woke up to an alarm on the water…read moreheater. Called the manufacturer and they put in a Warrenty Service call to Hey Dude. On January 27, Jeremy came and once I told him what was going on he new immediately the water heater issue. He called into the Manufacturer for the parts needed, requested that they be overnighted, if possible, as I did not have any hot water. He reset the unit, and advised if the alarm goes off again and shuts off the unit, what I would need to do, until the new parts are received and the repair could be made. Thank you Jeremy for your outstanding customer service.

I had a water line to my toilet break on Labor Day and had to turn the water off to the entire…read morehouse. I didn't even try to find a plumber that day, and only hoped to get one the following day I tried a couple of local plumbing businesses, but one said they were booked up for a week and the other didn't bother to call back. Then I came across Hey Dude on line. Their add said same day service so I decided to give them a try. Good decision! Matt, the plumber, showed up same day as promised. He also sent me a text to say he was on his way and an estimated e.t.a. He arrived on time. Worked quickly and efficiently. Left everything clean, and was friendly and personable. I do not feel like Hey Dude over charges for their services and I would use them again any day.

Pros: On time, in and out quickly for small, simple job…read more Cons: Had a small leak after a couple of days that I took care of myself. Price: Based on bill close to $400 per hr. Hence my low review. Recommendation: Make sure you get a written estimate prior to services as the rate was easily double what I expected and had paid recently for a way more complicated job requiring 2 full time men.

Jimmy Thomas is an excellent plumber, knows the building codes and learned the skills from the…read moreground up from a family tradesman. After a bad storm, he still made our appointment with numerous roads blocked by downed trees.

Billy was professional and polite, was out in one day to review my setup. He provided options with…read moreestimates for each on-site! We decided then he returned per schedule to complete the install in one week. Great plumber, highly recommended!

Friendly, fast and fair! Billy was able to come out within 2 hours of my first call. He found the…read moreproblem, had all the stuff for the repairs and charged a fair and good price. He was patient with my questions and thorough with his explanations. He was respectful of my space and cleaned up when done. I very much recommend and will hire again.

David did an excellent job installing a new tile shower for us. He is meticulous in his work and…read morevery reliable.

This company was going to charge $100 to give an estimate which would be credited to the job if…read moreestimate was accepted. They would have had to drive a good distance for the estimate but I felt it was too much for an estimate.

We had an emergency water leak at our home. Andrew arrived quickly, assessed the situation and made…read morethe necessary repairs. And, while the pipe glue was drying, helped us lay sod. That is the way to be a Paulding neighbor!!

So thankful for this company! I was in pure panic mode when a pipe burst in my house, but they got…read morethe job done so quick! Micheal was very professional, but also very personable. They made an awful experience a lot less awful.