1. Towne Plumber

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    Woodstock, GA

    Towne Plumber

    3.8 (11 reviews)
    Open • 7:00 am - 9:00 pm

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    8 years ago

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    9 years ago

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    Southern Phoenix Services

    Southern Phoenix Services

    (54 reviews)

    Do NOT HIRE THIS COMPANY!!!…read more They did not pull a permit, did not follow code and because of that almost caused our house to catch on fire and leaked carbon monoxide into our home. I originally was going to let them fix the problems, but then I decided not to have them back in my home due to safety reasons. Their unqualified worker cut a live wire to my recessed lighting in my basement and then took that live wire uncapped and tucked it up into the ceiling without telling me then he installed the hot water heater improperly. I did not know any of this until my kids told me that the lights in the basement were not working so I thought that was really odd. I called my electrician and he came over and he almost got electrocuted because of what this guy had done and my electrician told me something is not right about this and you need to get their work checked out. He said I was so lucky my house did not catch on fire. I then told him the name of the company and he says oh no they have a really bad reputation. Shame on me for not checking reviews and I trusted someone that referred them. I then called my home inspector and had him come out and take a look at all of the work that was done, and we found some pretty major code violations and safety violations that could've been deadly. Because there was evidence that the wire he cut caught on fire. I actually have a picture of it where you can see it clearly caught on fire when he cut it. Other issues also because of the way that the hot water heater was installed I had carbon monoxide going into my home and my home inspector told me to shut it down immediately he was surprised we were still alive because my HVAC is in that same closet which feeds my main level. I then called the county inspector and had them come over and check all of the work so I have very qualified, third-party reports of all of the wrongdoing that this company did and the risk that it caused on my family. I had to pay a lot of money to have all of these things fixed. They also cut a hole in my brick of my house and didn't tell me and left it completely exposed and open to the elements and to animals that could've gotten in inside my basement walls. They also did not cap the pipe properly that is venting my sump pump that they installed. I did all of my homework and have it all documented. According to these other reviews, that's her protocol is to just ignore once I saw other people posting reviews on here of this company doing very dangerous things. So, I felt it was my duty to make a change. Julie guy is the owner and runs the business under her other peoples names from what my attorney is finding. When I pull her son Albert Guy who is doing work for her he is not a licensed plumber as of June 2025. They did the work on my home in 2024. BUYER BEWARE!

    we have had 2 major leaks in 2 years and southern phoenix plumbing has gone above and beyond to…read moremake repairs for us fast and to do a great job! I got the recommendation for them from this page and they have been just the best!!

    K L Contractor & Plumbing - Complete new project with happy homeowner, new endless and filter hot water in city Milton Ga

    K L Contractor & Plumbing

    (12 reviews)

    At first, Konstantin's response time was great. He offered the convenience and affordability of…read morebeing able to text pics directly to him and get an idea of what work I needed and a loose estimate of the cost. He didn't charge for a quick visit to see the shower, and then gave me in-depth information about what I needed and what I could do without changing. He was professional and knowledgeable and friendly. The 4 stars is only because once I tried to schedule to have the work done, I didn't get as quick a response and then he was a no-show for the actual appointment time. I had to contact him to find out what was happening and when he was coming as opposed to the other way around. In the end, though, he completed the work with no mess and no fuss, no "extra" expense added even though he checked the pressure in the house and made sure there wasn't more stuff causing the leaking. I do appreciate that he didn't try to upsell me the whole time. He seemed honest and worked efficiently. I'll be calling him in the future.

    My service was thorough, pleasant, and most important professional. The gentleman provided multiple…read morepayment options. From a service standpoint everything was "my pleasure", "yes sir, no sir". He was relatively fast and efficient. He communicated often throughout the service. I would recommend this Business to anybody. I've dealt with several different plumbers in the area, and he was by far the best overall.

    Towne Plumber - plumbing - Updated October 2026

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