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Professional Plumbing Solutions, LLC

5.0 (2 reviews)
Closed 8:00 am - 5:00 pm

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Services - Professional Plumbing Solutions, LLC

Bathtub installation

Bathtub repair

Drain installation

24 More Services

Drain repair

Faucet repair

Garbage disposal installation

Gas line installation

Gas line repair

Hot water recirculation pump installation

Hot water recirculation pump repair

Plumbing inspection

Plumbing installation or replacement

Plumbing repair

Shower installation

Shower repair

Sink installation

Sink repair

Toilet installation

Toilet repair

Water heater installation

Water heater repair

Water pipe installation

Water pipe repair

Water purification system cleaning and maintenance

Water purification system installation

Water purification system repair

Salt delivery

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Good Ol'Boys Plumbing - Emergency plumber

Good Ol'Boys Plumbing

(21 reviews)

I made a mistake trying to replace the cartridge to my shower faucet. I thought the Googles would…read morebe enough to help me but Delta faucet company said hold my beer. Long story short, I thought I had diagnosed the problem to something far more severe than the true problem at hand (me). Good old boys could've taken me to the cleaner because I was setting myself up but they were honest and I'm very happy to pay them my money. Integrity is everything. Anyways, don't hope to have another plumbing problem but if I do I know exactly who I'm calling.

NOTE: This is my second attempt to post a review for this company. The company removed my first…read morereview, after disagreeing with what I wrote. I don't write salacious or slanderous reviews on here. I'm not an angry, misunderstood, conflicted teenager with a score to settle. I'm 56 years old, and I try to write clearly and objectively. On Monday April 15 two plumbers from GOBP showed up on time to repair the main water line next to our meter. When they arrived they estimated $900-1100 for the repair, which seemed high but, as they stated, this was an estimate which, I assumed, could go up or down if the job requires more or less time or materials. The two plumbers started to work immediately. One plumber dug out a 1x2x1' section of soil, then the other installed a couple feet of blue PEX hose and a shutoff valve. The first plumber replaced the soil and sod and the job was finished in one hour. So, two plumbers, together working one hour, with about $50 in parts. For that they charged $960. They lowered the price to $900, after l pointed out it was a one hour repair. I noted out that each plumber was charging me more than $400 an hour for their labor, which is more than doctors, engineers, lawyers and other professionals make. They replied, "we charge by the job, not by the hour." But the quote for the job was just that--a quote, an estimate! They wouldn't budge. I paid, wrote a review here that night and thought I was done with them. Four days later, on Friday evening, I got a call from "Chris" who wanted to discuss my review. Chris tried to convince me that they were fair, that I got a good deal, but that inflation has just been "really hard" on everyone. I disagreed. The plumbers showed up, priced the job high and showed little flexibility to adjust the price when the work was less than estimated. If they need to estimate high to cover their tails, fine, but don't use as an excuse to gouge me. Chris then tried to say it was my fault that they overcharged, because I didn't ask them up front how long it would take, or try to negotiate a lower price. Then he explained that his company loses money on other jobs...and I inferred from this that he is somehow justified in overcharging other customers like me, because he has to make up that money someplace. I agreed to modify my original review, to state that the plumbers did give me an estimate at the start of work (according to Chris I should have included that in my review, and that I didn't try to negotiate the estimate before they started work. Think about how ridiculous that sounds: "give me a lower estimate, please.". The morning after we spoke, I looked for my review on here to make the changes I promised, and it was gone.

Plumber Pro Service & Drain - New Rheem 50gal hot water heater.

Plumber Pro Service & Drain

(67 reviews)

This company arrived timely and repaired a sewer pump issue for us. We had called another company…read moreon yesterday who stood us up then tried to reschedule something for us today and never called back to even do that. Plumber Pro Service is the best. Our plumber (Matthew) was honest and explained everything he diagnosed and fixed. He finished the job and applied the diagnostic fee of $95.00 to the job. He tested the sewer pump several times before he left to ensure everything was fine. We will use them again for sure! Much appreciated! HIGHLY RECOMMENDED!!!

I do not know where to begin…read more We hired this company to do the necessary plumbing for our small commercial kitchen after being assured by John Regusa that he knew what all of the city requirements were necessary to pass a plumbing inspection. What followed was something that took four times longer than communicated and was wrought with one frustration after another. Along the way I expressed concerns over the way things were coming along, however, was told by John at every turn that he knew what he was doing - even when it was apparent that he did not. I paid this company half of the total amount up front and John did his best to get me to give him the remaining half BEFORE the inspection, even lying to me about having scheduled it for the day he was due to finish all work. This was one of many lies he told me. Another of his lies was that he pulled a permit for the gas line he installed which, as it turned out, we did not need because there was an existing gas line already in place. The inspector confirmed the permit was not pulled and only added much after the fact in an effort to cover his behind. John still insisted he was right and the inspector was wrong. John simply had an excuse for everything. Long story short - the inspection failed - miserably. The inspector was shocked over the shoddy work done and simply could not believe his eyes at how some of the piping was rigged. The owner of the company, "Sam", was incredibly combative, deflective and completely unwilling to assume any responsibility from the very beginning. He refused to have a conversation with me at the very beginning, instead, insisting we communicate via email only. His deflection and defense of his employee John in light of emperical proof of lies told and sub par work completed is truly astonishing. Sam even has gone so far as to lay blame - get this - on me for believing John's lies. The two essentially continued to pee on my shoes while telling me it was raining. I believe this company does a signficant amount of damage control and positive PR to hide their MANY negative reviews I unfortunately came across too late. I would avoid them at all costs, especially if you are female as they seem to think we're all naiive and ignorant whose eyes they can easily pull the wool over. I intend on filing a complaint with the GA Secretary of State's Construction Industry Licensing Board - Division of Master and Journeyman Plumbers, BBB and all other appropriate forums. Here is a picture of the sink that John left on these blocks. This was how he left it after telling me it was finished. When I expressed dissatisfaction with this rigged set up - he backpeddled and told me he could get leg extenders, however, he had truly hoped I would be o.k. with it the way it was left. Amazing. The rest of his work was just as unprofessional.

Professional Plumbing Solutions, LLC - plumbing - Updated May 2026

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