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    A Plus Priority Plumbing

    4.1 (107 reviews)
    Closed • 8:00 am - 8:00 pm
    Updated 3 months ago

    Get pricing & availability

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    10 minutes

    Response rate

    100%

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    This show the before he started, and the location of the water lines vs what his error.
    Ryan S.

    You get what you pay for, seriously. Read the full review to understand his professionalism and the reason for the steep discount over other reputable plumbers. It is true he beat everybody else's prices, but in my case all he had to do was cut a cast iron pipe and install a pvc p-trap for the shower drain and connect the water lines (I had already purchased the lines for the water and all of the fittings). It started out by him swearing I had the wrong fittings, and although the packaging clearly said "PEX-A" and the pipe that I supplied also said "PEX-A", but he wouldn't know that because he never looked at the supplied material. As the work begins he started drilling without looking at where he is drilling and went through the top of my floor joist and conveniently never told me about it before he left for a break in the middle of the job or before he said he was done. To add insult to injury every thing has now been cemented into place without the taking into account the appropriate location of the drain or even asking for measurements. Now I have to go behind him and redo everything that he did with the drain, the only benefit is the cast iron is gone, I found the cast iron drain pipe sitting outside my crawl space door. When he was finished he informed the price had changed from what we agreed because he had to "buy material" without ever letting me know ahead of time. As I am trying to figure out how to pay him, he kept taking calls although in other reviews he references how it is "rude to be on the phone in front of a customer" He asked me for a review and I mentioned he had drilled into my floor joist and he called me. During our conversation I asked about the joist and his response was "Yeah and?"I asked if he was ever going to mention it and he just insisted that my joist is not compromised and that I don't need to repair it. I never asked for anything I didn't have the opportunity to make a point prior to him getting defensive. When I noticed where the conversation was going, I gave up and let him know I looked forward to the review. Which he responded "so that's how it's going to be you p**sy a** mother f**ker and hung up on me. I can't recommend his work for anybody who expects professionalism

    Diedre R.

    My kitchen double sink had a slow drain for a week or so and after spending almost $40 on drain cleaners and breaking the handle on a plunger, a small puncture hole appeared in the metal pipe underneath the sink and there was no other option but to call a plumber. I came to Yelp to to find someone. I'm so uninterested in home repairs and knew Yelp would steer me to the right plumber I received a quote in about 10 minutes with a cost I felt reasonable and since is Black History Month and black America is prompting us to support black owned business, I went with this company. It helped also that he was able to come within two hours. Of course as with any and all home repair professionals, once he actually got to my home, the price quoted increased after his initial inspection by $330. I don't feel like he upped the price unnecessarily but the end root of the issue was more complicated than a backed up sink. I also asked him to install a kitchen faucet. He quoted his price for that and I found someone on Groupon for $40 cheaper so I'd say his pricing on that meets the industry norm since I'm sure the Groupon price is heavily discounted. In the end I didn't want to spend the extra $330 so I asked him to put the sink back together and just make it usable again. He did and it is. I found him to be professional and I'd go as far to say an honest plumber. Give him a try. I got some quotes for the work he told me would ultimately need to be done and the price he quoted me was $60-110 cheaper than what the larger plumbing companies quoted.

    Owner Ray said Moen products are easy to work with.
    Daniel B.

    My tenant reported that the water coming out of the shower head and tub faucet was either too hot or not hot at all. She couldn't control the temperature anymore. She reported this to me on Sunday morning. I immediately used Yelp's Request a Quote service and sent out a request to several Atlanta area plumbers. If you've never used Yelp's Request a Quote service, I highly recommend it. It's free, convenient, and saves a bunch of time and hassle. Raymond (Ray) White, owner of A Plus Priority Plumbing, responded to me almost immediately. Again, this was on a Sunday morning. My tenant texted me pictures of the tub/shower hardware which I texted to Ray. Ray was always quick to respond to my texts and answer my phone calls, no matter what day or time of day, which I really appreciated. When it comes to communication, he's the most responsive person I've worked with in home services. A lot of people can learn from him there. Ray was able to come and take a look at my problem the following Tuesday with a 12-3pm time window. He gave me a 30-minute courtesy call-ahead, which I requested, and showed up on time with another person (two vans). He diagnosed the problem, trying out a cartridge piece he had on him, and charged me $35 for the visit. A lot of plumbers and bigger companies easily charge a $50-100 trip fee just for coming out, so his diagnosis fee, especially with two people, was reasonable. The second person's name was Dakota and he was polite. Ray helped me make my decision which was to replace everything. Valve, cartridge pieces, control arm, faucet, and all. The hardware was 18 years old and had been through many renters over the years, so it was time. Ray charged me $650 for the job which included demolition (he had to destroy nine tiles to replace all the parts), replacement of the parts, some custom fittings and pipework, and cleanup. It took him about three hours to do the entire job by himself (normally, he has a helper, but the day he did my job, he was alone). He had to make a trip to Home Depot to get some particular parts once he tore my wall apart and saw what he was dealing with. Ray doesn't do tile work, so I'm having someone else patch up the hole he made. At my request, Ray temporarily sealed the hole shut with a plastic covering and tape. As far as I can tell, he did a fantastic job and I've heard no complaints from my tenant. Ray replaced my Kohler parts with Moen parts. He says Moen is easiest/simplest brand to work with. Other brands, like Kohler and Delta, have more quirks to them. Ray was able to check with his parts supplier and confirm he could get the parts for my job on the same day as my diagnosis. He was available to do the job on Wednesday, but due to a conflict I had at work, I had him come Thursday morning instead. So, total turnaround time from the time my tenant reported the problem to the time the problem was solved was only four days (would have been three if I could've met Ray sooner). Pretty good! He takes card and provides itemized receipts. If I recall correctly, Ray has been in the business for about 25+ years (working for large and small businesses) and has owned A Plus Priority Plumbing for the last 10+. It's a small outfit with currently about four on staff. They work all over metro Atlanta. Ray has a great work ethic. I read a Yelp review that said he even did work on Christmas Day and saved someone's Christmas. Does he ever take time off? Ray is a straight-shooter and no-nonsense type of guy. He may come across as short, but he's just being upfront and honest. I recommend you watch his video on Yelp. His responsiveness, the Yelp video, and Yelp reviews are what made me decide to choose A Plus Priority Plumbing over all the other vendors. Thank you, Ray!

    New water heater

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    6 months ago

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    Ray W.

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    7 months ago

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    Ray W.

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    5 months ago

    They had good customer service, were responsive and knowledgeable will definitely use again.

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    Ray W.

    Thanks Kimberly for your feedback glad we could help!

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    1 year ago

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    Ray W.

    Thanks for your feedback!Glad we could help you guys!

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    1 year ago

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    Ray W.

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    8 months ago

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    Ray W.

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    1 year ago

    Ray was quick to help repair the only toilets at the community pool on a busy Saturday. We will call him again!

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    Ray W.

    Thanks Ashe for your feedback glad we could help you guys!

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    2 years ago

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    1 year ago

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    Ray W.

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    1 year ago

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    Ray W.

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    4 years ago

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    3 years ago

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    Ray W.

    Thanks it was a pleasure working with you guys!

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    1 year ago

    Great job - found the clog or blockage very quickly with hydro-jetting and fixed the drain, pleasantly surprised !!

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    Ray W.

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    7 years ago

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    Ray W.

    Thanks it was a pleasure hope to work with you in the future!!

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    2 years ago

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    Ray W.

    Thanks glad we could help!

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    2 years ago

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    Ray W.

    Thanks glad we could help!

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    7 years ago

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    Ray W.

    Thank you Daniel it was a pleasure working with you!!

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    2 years ago

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    Ray W.

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    2 years ago

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    Ray W.

    Thanks it was a pleasure working with you guys!

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    2 years ago

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    2 years ago

    The entire operation ran smoothly. No problems. Communication was swift and reliable. Would definitely recommend.

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    Ray W.

    Thanks for your feedback it was a pleasure working with you guys’

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    4 years ago

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    Ray W.

    Thanks it was a pleasure meeting you guys glad we could help!

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    2 years ago

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    Ray W.

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    4 years ago

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    Ray W.

    Thanks it was a pleasure working with you guys!

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    4 years ago

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    Ray W.

    Thanks Joe pleasure meeting you guys!

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    3 years ago

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    Ray W.

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    3 years ago

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    Ray W.

    Thanks it was a pleasure beautiful home!

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    2 years ago

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    6 years ago

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    4 years ago

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    4 years ago

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    Ray W.

    Thanks it was a pleasure meeting you guys!

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    3 years ago

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    Ray W.

    Thanks it was pleasure meeting you and your family!

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    4 years ago

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    Ray W.

    It was a great working with you guys glad we could help!

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    2 years ago

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    Ray W.

    Thanks glad we could help!

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    3 years ago

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    5 years ago

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    Ray W.

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    4 years ago

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    Ray W.

    Thanks glad we could help Happy Holidays!

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    6 years ago

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    3 years ago

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    Ray W.

    You have the wrong company

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    4 years ago

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    Page 1 of 3

    Ask the Community - A Plus Priority Plumbing

    2950 Mount Wilkinson Parkway SE; Unit 605; Atlanta, 30339. Ray, thank you?

    10-12 your welcome!

    Don’t See Your Question? Ask Away!

    Review Highlights - A Plus Priority Plumbing

    “Ray responded to my inquiry within 10min (@8p on a Friday night) with estimates to cover the various possible outcomes.”

    Mentioned in 45 reviews

    Read more highlights

    Plumbing Express - Ed is a repipe consultant. He'll tell you what you want to know and what you should know about repipes. You won't feel sold to.

    Plumbing Express

    (412 reviews)

    Dylan was our technician came to fix or RINNAI THANKLESS water heater. He was thorough answered my…read morequestions and appear to be very knowledgeable about the functionality of the unit. Prices were affordable. I would definitely recommend using this company again. Just to know I've had other plumbers came out and claim they could service the water heater, but you shouldn't let anyone without a certification and a special training with RINNAI, work on your water heater. Ms. Lancaster.

    TLDR: I would not hire this company. Not only am I very disappointed with the diagnosis process and…read morethe repair that did not address the issue that I called them for but also with the failure of their management to address my concerns. I called Plumbing Express to investigate and resolve a water leak in my kitchen ceiling. The leak was directly below my master bathroom toilet, which my sister and I had already narrowed down by tapping on the kitchen ceiling downstairs while listening upstairs, where the sound was clearly strongest near the master bathroom toilet. The technician briefly inspected both bathrooms but focused on my sister's bathroom on the opposite side of the house after noticing a damp sponge under the toilet tank. My sister explained the sponge was there because she sprays and cleans the toilet regularly, not because of a leak. The plumber then cut open the kitchen ceiling drywall, stated the leak was coming from the water supply line from my sister's toilet, and performed a complete toilet tank rebuild for $450. After the repair, he gave me a card for a company that performs restorations and recommended I call them to inspect for subfloor damage. When that restoration company arrived, they immediately stated there was no way the ceiling leak could have originated from the secondary bathroom because of the location and no evidence of water stains. They recommended another plumber and a leak detection company come out to find the leak before they performed any work. I contacted a second plumber, who agreed the leak was much more likely connected to the master bathroom toilet directly above the leak area. Finally, I hired a leak detection company, and they also confirmed the leak aligned with the master bathroom location, not the secondary bathroom Plumbing Express repaired. At this point, three separate professionals have stated the leak could not have originated from the bathroom Plumbing Express serviced. I paid $450 for a repair that did not address the actual problem I originally called about. In Response to Ty G: Your response is totally incorrect. I would not have called the second plumber and the leak detection company if your recommended restoration company had not told me that the leak was not identified. The pictures taken are of the secondary bathroom not the master as we discussed in our phone call. It is totally "disingenuous" for you to now state that the master toilet was the issue. This validates everything I thought about your company. Others beware!

    A Plus Priority Plumbing - plumbing - Updated September 2026

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