Do you dislike sales people pulling the hard sell with their water samples? Because when you want a…read morewater softener and water system, that's what you'll get. I'm not financing an $19,000 system. So I did what any rational person would do and looked for an independent business owner local to me who could install the equipment I wanted but also service it continually. Chris met with us quickly and was happy to do the system exactly how I wanted it, with quality parts from some of the best manufacturers with solid warranties. He was happy to install some other equipment I bought and set up my over the top redundancies so we will always have the ability to service the system at any time without losing water access. Chris is really a straightforward and down to earth guy who uses industry standard gear all the way up to complete overkill and doesn't try to upsell at all. He specifically quoted us on a right-sized system and was happy to accommodate my specifications and equipment. All installed in a day and exactly how I envisaged.

Chris is an amazing bundle of knowledge as well as very value oriented in his selections of…read morefiltration systems. Highly recommended .

Our office has been using them for years. Their service is excellent and the billing is easy…read morewithout hassle. We tried to move to filter water and our employees just about revolted.

The water is great, but have similar problems as previous reviewer. They show up on dates that is…read moreconvenient for them and calling to stop a delivery for a certain date is completely ignored.Then the Office acts as if they don't know what you are talking about, yet refuses to follow-up with e-mail confirmation, while the delivery man is at your door acting as if it is your fault. The problems make the drinking experience a bit nauseating.

I'm very happy to have found Metro Water Filter ! The entire staff was helpful, knowledgeable, and…read morepatient. Our water quality is better than it ever has been after 12 years of dealing with other filtration systems. Highly recommend !

Great company and great product. Customer service is outstanding. Installers are experienced and do…read morea great job. My water quality is so much better. We installed water softener and carbon filter on main line. Installed reverse osmosis on kitchen sink and ice makers. Great tasting water. Best money I have spent. Thank you!

Liquid Assets Solutions installed a water filter for us and we could not be happier with the…read moreservice and results. We live in the city of Atlanta and have been using a filter water pitcher for our kitchen but that got old quick! We called Liquid Assets Solutions and they very patiently and clearly explained the different options available to us. After a thorough water test (lots of chlorine!), they gave us excellent recommendations within or budget and installed the unit within a week. We now feel confident that the water from our kitchen tap is clean and safe. I highly recommend this company to any homeowner who wants clean, safe water for your family.

From the owner: We are owned and operated by a chemical engineer with years of experience in water purification…read more Our passion is providing safe and clean water for your family, business, or industry. We use the results of our free, on-site, water tests to guide the design of the water purification system to reach your water quality goals. Once the correct system is designed, we install and retest the water to ensure success. Give us a call today at (404)835-6687 to set up your free water test and consultation!

Professional plumbing services. Chuck the owner is on time and very knowledgeable. Fairly pricedread more

From the owner: Let me use my plumbing expertise to install your whole house water filtration system…read more Get it done the right way. Call me today. Chuck Cartwright Licensed and insured, independent plumber

We bought Eco Water System in April 2015. We were contacted by the company shortly after moving…read moreinto our new home via "greeting card". After calling the number on the card we set an appointment to allow a representative to test our water. The only real reason we made the appointment was to get the $25 restaurant.com gift card they offered. However, the representative was a polite and knowledgeable man. During the informative presentation he mentioned benefits to using the water system that would fix concerns I had been having for years. (I had not told him of the concerns.) Specifically, intestinal digestive issues. He also mentioned elimination of dry from showering, elimination of calcium build up and hard water stains, better tasting water, and better clothes washing (colors last longer and feel softer). Well, I can't tell if there's a difference in the clothes washing solely due to the water system purchase because shortly after, we bought a new washing machine. But, all the other benefits are noticeable! The company installed the system and placed a separate faucet next to the kitchen sink in the granite counter. The installation was beautifully done, matches the brushed metal faucet we already had and looks like it has always been there. Although the installation was noisy, the parts are inconspicuous. There is even a monitor that displays how many gallons of water are used, how much salt is left, etc. The filter lasts about a year. Once the filter has buildup, the system stops releasing water. So until the filter is replaced, we're drinking faucet water. Right away I noticed a difference in my bowels and digestion. (not good). I think the system is great if you're concerned about you and your family's health and the water in your home. The one negative thing I have is that I believe it is more expensive than necessary. A similar system probably can be purchased elsewhere. But, I wasn't aware of this until after our purchase was made. Also, the company provides a year's worth of organic household products that are wonderful! Oatmeal soap, shampoo, dishwasher soap, all-purpose cleaner, window cleaner, etc. I miss the oatmeal soap; it was so good for our skin and the shower drains.

Absolute rip-off -- Costco connection is misleading. Stay far away…read more This is one of the worst purchases we have ever made. We went with this company only because they are connected with Costco, assuming that meant quality, transparency, and accountability. That assumption was completely wrong. We paid $8,500 for a water softener and RO system, and from day one it has been problem after problem. The system never alerted us about salt refills, and no one clearly explained this to us. As a result, the unit ran without salt for many months, which is extremely alarming and potentially damaging to plumbing, appliances, and water quality. This is not a small oversight -- it is a serious failure for a system at this price point. After installation, the company dramatically increased the price of RO filters, effectively trapping us into sky-high ongoing costs. Once the system is installed, you realize it is a never-ending money pit. You are locked in, with no reasonable alternatives, and the expenses keep adding up. The sales process is polished and convincing, but after the check is cashed, support and transparency disappear. The Costco association gives a false sense of security. Do not assume Costco's name means protection here -- it does not. If you are considering this system, please do yourself a favor and walk away. There are far better, more honest, and more affordable options available. This was a huge financial regret, and I strongly advise anyone reading this to stay as far away as possible.

100 stars to Sean for his prompt, professional, and fairly priced service!…read more Sean replaced the ancient hot water heater in our new house with a tankless unit. He provided guidance so we purchased the best unit and he took care of the rest. Thank you for your service to our country and to us! What an amazing master plumber to add to your contact list!

Veteran owned small business. Great price for all of the work he did. I am very happy I found…read moreStars and Pipes online. I read their reviews and am happy to say he deserves the 5 star rating. You can tell he was a veteran by the way he worked to make sure we were happy. I can whole heartedly recommend Stars and Pipes!

What a disaster after their acquisition by Primo water. Tried signing up for service and my first…read moredelivery was delayed on four separate occasions. I decided they couldn't reliably service me, so I canceled before even getting my first delivery. Went with a local water service and have been thoroughly pleased with them.

Worst customer service of any company I've ever dealt with for any service. After I finally decide…read moreto leave because of the horrible customer service, I'm told they don't have available dates to pick up my equipment until the following month. Fine, whatever, I don't care when you pick it up, but then they have the nerve to charge me an additional month of rental because I "had it in my vicinity" for the new month. ZERO STARS!!

Dylan was our technician came to fix or RINNAI THANKLESS water heater. He was thorough answered my…read morequestions and appear to be very knowledgeable about the functionality of the unit. Prices were affordable. I would definitely recommend using this company again. Just to know I've had other plumbers came out and claim they could service the water heater, but you shouldn't let anyone without a certification and a special training with RINNAI, work on your water heater. Ms. Lancaster.

TLDR: I would not hire this company. Not only am I very disappointed with the diagnosis process and…read morethe repair that did not address the issue that I called them for but also with the failure of their management to address my concerns. I called Plumbing Express to investigate and resolve a water leak in my kitchen ceiling. The leak was directly below my master bathroom toilet, which my sister and I had already narrowed down by tapping on the kitchen ceiling downstairs while listening upstairs, where the sound was clearly strongest near the master bathroom toilet. The technician briefly inspected both bathrooms but focused on my sister's bathroom on the opposite side of the house after noticing a damp sponge under the toilet tank. My sister explained the sponge was there because she sprays and cleans the toilet regularly, not because of a leak. The plumber then cut open the kitchen ceiling drywall, stated the leak was coming from the water supply line from my sister's toilet, and performed a complete toilet tank rebuild for $450. After the repair, he gave me a card for a company that performs restorations and recommended I call them to inspect for subfloor damage. When that restoration company arrived, they immediately stated there was no way the ceiling leak could have originated from the secondary bathroom because of the location and no evidence of water stains. They recommended another plumber and a leak detection company come out to find the leak before they performed any work. I contacted a second plumber, who agreed the leak was much more likely connected to the master bathroom toilet directly above the leak area. Finally, I hired a leak detection company, and they also confirmed the leak aligned with the master bathroom location, not the secondary bathroom Plumbing Express repaired. At this point, three separate professionals have stated the leak could not have originated from the bathroom Plumbing Express serviced. I paid $450 for a repair that did not address the actual problem I originally called about. In Response to Ty G: Your response is totally incorrect. I would not have called the second plumber and the leak detection company if your recommended restoration company had not told me that the leak was not identified. The pictures taken are of the secondary bathroom not the master as we discussed in our phone call. It is totally "disingenuous" for you to now state that the master toilet was the issue. This validates everything I thought about your company. Others beware!