These guys are great. Real pros that know their stuff, and not afraid to do the real work. They…read moretook the time to understand the problem, did their investigation, very thorough and took the time to explain the issue. I am no plumber, but these folks are, and they were gracious with their time, and explained it all, and provide options, pros vs cons, best practices, and did not once pressure me to make a decision. Mark, Eddy, and Mike did a superb job. They had no bias, and gave me all the facts and options to make my own decision. At the end of the day, I feel like I can trust them. Real pros. Arrived when they said they would, did what they promise and even more. Fantastic experience. If you want a plumber you can trust.. look no further.

I requested TE to come out and diagnose why an existing circuit was not getting power. Instead of…read morejust fixing the circuit, I agreed to a new panel for my house since it was 60 years old. The price I was quoted was over 12k. I felt the electrician on my job, Jason S. was very high pressure in his tactics and told me I needed to decide that day, or lose potential discounts. I had also been without a kitchen for over 30 days, so I agreed to the work. The next day Jason and an apprentice come out to start the job. They take one whole day to remove and replace the new panel, no problem. Here is where it goes downhill. On the second day of work, Jason and another apprentice came out and instead of prioritizing the circuit I hired him for, they start installing the hardwired smoke detectors Dekalb county allegedly requires. This took all day! By about 4 pm, I asked if he was going to get the outlet done so I could use my dishwasher and he replied "I guess if I stay here all night". I said I guess thats what you got to do then, and they were here til nearly 8 pm. Then he made several other unprofessional comments about staying late. Jason never came back to my job. A new Electrician came out on Monday, Jason said he had an emergency job. The part where they earned this rating comes when I found out my pool motor circuit was not working on the new GFCI circuit. I explained to them it originally was on a two pole circuit and now they had it on two single poles. It was drawing 240v and they had the model number and should have researched the wiring on their own as professionals. Rather than listen to me, I had to wait all day for the new electrician (with Jason on the phone) come up with a new quote to fix which included trenching up and re-wiring my entire pool, ANOTHER 5 THOUSAND DOLLARS! I was livid. I started looking into this and it turns out I was right, it just needed a 2 pole GFCI. I talked to the second electrician the next day and told him I want to talk to a supervisor or manager. I got a call later in the day from Jeffrey who was going to look into it and get back to me the same day. He did not. He did call me the next morning and agreed to send one of his best guys out to install a 2 pole and see if that solves the problem. Well guess what, it did! And, I didn't have to pay another 5K. I expected to hear back from Jeffrey again to ensure the job was to my satisfaction as you should on a service recovery. I did not. I feel lied to, and that I was robbed and almost taken needlessly for thousands more, had I not done my research which should not be necessary as a layperson. I understand from TE employees the Electricians control the cost, and they get a commission from it. Unfortunately, I paid for an electricians summer vacation because I trusted him. Luis L and Nathan the electricians at TE, thank you! Micah, Gavin, Phillip the apprentices, thank you too! Jeffrey I thank you for doing the minimum by ensuring what I paid for was completed. Jason, no thank you at all. You've sowed distrust in professionals and your industry with your practices.

I've been very happy and satisfied with the level of professionalism and availability with the…read morecompany. From the moment I called them, they were able to come out the same day. I've used them a handful of times in a short period of time to address some items at one of my homes. They give you a 4 hour window of when a technician will be able to come. They updated my newly purchased homes kitchen sink pipes to an S Trap and also brought my water heaters thermal expansion tank up to code. When the technician has entered the house, they wear the shoe coverings. I really appreciate that. I've mostly worked with Gary who was very awesome and also Matt. If you pay with cash/check you can get a 2% off.

Our water heater stopped working and I had to call True Plumbing again. Hunter came out the very…read moresame day and said we had water around the bottom where the pilot light is. When we replaced it, the new one was placed directly on the basement floor with no pan or anything around it or under it. Our basement has never flooded before (in 25 years) but it looks like some water may have come in near the new water heater. I don't know why else there would be water inside the water heater at the bottom. Hunter said they can no longer honor the warranty for the water heater because of this. It seems like it should have been raised off the ground at least a couple of inches when it was installed or had a pan of some sort to protect the bottom of the water heater. But I'm not an expert on water heater installation so what do I know? Hunter got the water out with paper towels and relit the pilot light. Hooray! Hunter saved the day. I think he may have changed the setting back down to its lowest because we are running out of hot water very quickly when showering. Hopefully that's all that has been done. We keep forgetting to check it until we're freezing in the shower :)

I am very disappointed in the quality and integrity of this company. They put in a water heater…read moreimproperly and did not hard wire the pipe. They did work NOT to code and did NOT explain the implications to me. They later accused me of not being willing to pay which is NOT the case at all. Furthermore, they did not properly set up the gas pipe in the crawl space, and it resulted in a very dangerous gas leak while still under warranty. I had had a previous bad experience with them where they charged me over $600 to run a camera to the toilet where they misdiagnosed the issue. I hired another plumbing company to deal with the REAL issue. Because I had had a negative experience with them already, I called another plumbing company to repair the gas leak - Reliable is professional and in integrity. When I tried to seek resolution from the owner Matt Zurn, he was completely disrespectful and insulting. I would steer away from this unprofessional company at all costs. They are not to be trusted.

Super experience with Zurn. They just replaced the plumbing works on two toilets, fixed a cold…read morewater bathroom sink handle that was non functional and cleared out a rather frightening clog from that same sink. Everything they needed on the truck. Randy and Alex were super pleasant, professional and courteous. Everything done in a timely manner all while handling a curious cat and yapping dog with ease and good humor. This was a same day visit. They were here within an hour and phoned ahead. Could not be more pleased.

Third time Matt has been to my house. We had to find a hidden pressure relief valve that I had…read morecovered up about 20 years ago in a DIY renovation. It took us a long time. Finally after doing some "surgery" Matt got it done speedy quick. Here's the thing, Matt is reliable, professional, patient and thorough. I call Zippy and Matt when I want it done right.

If you need an honest, reliable Master plumber, do yourself a big favor and call Matt. He's THE…read moreBEST!!

We've used Roger twice in less than a month. First, to install a laundry room sink, and then, to…read morereplace a pedestal sink with a vanity sink. Both times, Roger was on-time, provided a price quote upfront, and did an excellent job. We would definitely use him again.

I contacted Roger the Plumber (via text) a couple of months ago. He said he would come out but…read morenever showed and didn't text to tell me why or reschedule. My issue was not urgent so I let it go. I contacted him again late in February for the same issue. This time he showed up - around 3:30 in the afternoon. He was not able to fix my 2 broken bathroom faucets, stating he needed parts. He said he would order the parts and come back. He was able to caulk my shower while he was there. He said he used the caulk I provided but it wasn't the correct caulk. He said he would re-do it when he came back with the parts for the faucet. I paid him $40. (I got the feeling he was in a hurry to be done working for the day) When I went to look, after he left, the caulk job was TERRIBLE. It was not professional looking and to make matters worse, he got this caulk all over my glass shower (like he got some on his pants and was rubbing it off on the glass, probably without knowing, but at some point he should have noticed). I spent over an hour trying to get the caulk off the glass with Goof Off. So I still have 2 broken faucets, I have a crappy looking caulk job, and I'm out $40. And last night the shower faucet actually fell off! (he had loosened it when he was here). As of today (one month after his first visit) I have not heard from him about the "parts" he was ordering, and he has not told me when he can come back. Obviously, I have to find a new plumber.

William arrived on time and completed the toilet installation without any issues. Would definitely…read morerecommend.

Came out in less than 24 hours, quickly diagnosed the issue and fixed it immediately. I'm just a…read moregirl so I don't know if the pricing was fair for the job but it wasn't an arm and a leg. He explained the issue then showed me the fix after it was complete. He also tried to assist with a separate issue but I'll need an electrician for that. Would definitely use again for my plumbing needs.

I am writing to express my sincere recommendation for Atlanta's Best Plumbing & Drain, I can…read moreconfidently attest to their puts performance and dedication to customer satisfaction. Atlanta's Best Price Plumbing & Drain has consistently displayed a high level of competence and skill in handling both our residential and commercial projects. Their team of experienced and qualified professionals showcases an in-depth knowledge of plumbing, delivering efficient and effective solutions to wide range of issues. From routine maintenance tasks to complex plumbing installation, Atlanta's Best Price Plumbing & Drain stand apart as a leader in the plumbing industry. Signed, Tariq Davis (Real Estate Investor) S.I Group Inc.

James is absolutely the best!. We needed our sewer line replaced but thr quotes we were getting…read morefrom large companies were crazy because we were located in Buckhead. Well finally found a reasonable yet qualified/quality Plumber/ comp. Called ABPP and they camera our line than started to replaced it the next day. Very fast, won't cheat you. James very smart guy knows his stuff.

So far, I am very satisfied with my initial interaction with this company. They spoke to me via…read morephone and asked all of the right questions. Looking forward to showing my job to them tomorrow.

Excellent and reliable services! Found creative and cost-efficient ways to address several issues…read more We especially appreciated his transparency and thoughtfulness. Strongly recommend!