Very knowledgeable plumber and very friendly. They got the job done. I would recommend but make…read moresure you ask for a good plumber. Not all of their plumbers are good at communication.

If I could give this company zero stars, I would…read more I was charged $500 to fix a toilet leak, which I felt was excessive based on the prices I found for similar plumbing work in Atlanta. From my research, I found more reasonable prices in the $350-$400 range. I spoke directly with the owner, who agreed to give me a $50 discount, but that discount was never applied. I ended up wasting even more time calling back and forth just to follow up over $50. Very disappointing experience. I would recommend getting multiple quotes and making sure any promised discount is documented before agreeing to the work. I used them because it was a referral and didn't think to question their prices until afterwards. Mistake made on my part for trying someone new and local.

Reasonable humble did a great job done can't complain and…read moregrateful and blessing you so with him specially as a single woman, he didn't go over my head with the prices done in a sufficient timely manner thank you very much JB.

Very quick to respond and came out quickly resolving our issue! Very capable! Up front about costs…read moreand reasonable compared to other estimates. We will be using them again if needed.

Zoom drain was excellent in every single way! They were timely, attentive and knowledgeable. They…read morecame out and fixed a major issue at my Mother's home. The response time was the best I've ever seen. I highly recommend Zoom Drain for all your plumbing needs.

From the owner: A clogged-up drain is every homeowner’s nightmare. The thought of a sink overflowing or sewage…read morebacking out of a toilet can give anyone shivers. Who can you call when you need help with a problematic drain or sewer line – and fast? Zoom Drain of Atlanta, of course! We are the trusted team of drain and sewer service experts in Atlanta, Decatur, Clarkston and the surrounding areas for residential, commercial and industrial properties. Our highly trained team is equipped with top-grade tools of the trade and leading industry knowledge so we can tackle anything that slows down your drainage system. Whether you live in a multi-story townhouse or an expansive ranch home, Zoom Drain of Atlanta can handle all your sewer and drain needs.

Great customer service setting up the appointment. Andrew did a great job creating a plumbing for…read moremy problem.

We've used them several times. They respond quickly, they're honest, they do not charge a service…read morefee. They can take care of all your needs big and small. GREAT business! It is so hard to find an honest business with great people.

Best plumbers ever! They came the same day, fixed an enormous issue, and had everything up and…read morerunning in just a couple of hours. I received a quote, photographs of the work done, Received a description of the plumber, who is coming and a little bit about them and their background. It was just pleasurable all the way around. I highly recommend!

Incompetent Den of Thieves. They charged $750 to clear a drain that clogged the very next day and…read morerefused to return without an additional exorbitant charge. This is their "business model": try to charge over $1000 to snake a drain (we "negotiated" down to $750), then video the results and use it to pitch a $5000 dollar excavation job (that would destroy shrubs, not replace them, dig a trench, swap out a segment of pipe), even if all of that is not necessary to solve the problem. Take a look at the picture in this review, captured from their own video. They left the jobsite having cleared barely 1" inch (if that) of the 4" diameter pipe. That tiny black hole in the center is what they cleared, and all that junk above are roots that encroached into the pipe. Justin Connor, the technician, used a spade head to clear the tiny area but instead of changing the snake head to use a sawtooth root-cutter and clear more of the pipe following the video, he simply used the video to pitch the $5,000 job described above. When we talked to Justin's boss, somebody named Herman (last name not disclosed), they were completely dismissive, emphasizing they have no warranty; not one, single day. Avoid these guys like the plague. They are dishonest, incompetent thieves. The company appears to be owned by somebody named Tom Miller (ref: Georgia Sec. of State). ------------------------------------------- Update in response to owner Miller: "Once you have roots we stop"? Wouldn't it be ethical to inform customers of this practice before you take their money? "No ones [sic] sewer is worth a finger". What does that mean? These drains are not cleared by hand. Electrical snakes, their attachments and hydro-jetting are used. "There are a ton of things that we could use to remove the roots but in this case it wouldn't be cost effective." For whom? For YOU because it wouldn't enable you to take even MORE money from customers? "faking outage [sic]"? Nothing fake about it, Mr. Miller. How would you feel if a (presumed) professional took $750 out of your pocket and his "solution" failed the next day? "Hope someone else is able to service you." Someone else WAS able to do the job - clearing the tube completely -- with no excavation or pipe replacement. I think you make my argument for me. Thank you.

Had a complete sewer issue at my house and called. They came at 11:40 at night and took care of the…read moreproblem at a fast and quality job. Didn't leave a mess. Awesome! Highly Recommend.

From the owner: Georgia residents rely on Atlanta's Drain Cleaning Experts! Choose Sunburst Environmental for…read moreResidential and Commercial Hydro Jetting, Drain Clearing, Power Washing and real property maintenance cleaning services. We are a Veteran-Owned Business (SDVOSB), Licensed & Insured, environmentally safe and we never leave a mess behind!

They came, evaluated the issue, called me to get my approval, and did the job. They didn't leave a…read moremess behind and their fix worked as promised. I have been using them for several years now amd will continue to do so.

They serviced my septic tank backup on the Memorial Day holiday. They quickly pumped out the tank…read moreand field line finishing the service in 2 hours. The price was comparably less than other companies. They gave me the price for what they charge to pump a septic tank before I agreed to service which helped me compare services.

Saturday morning, I woke up to a neighbor calling me about water spewing from my yard flooding the…read morestreet. Unfortunately, I didn't have a meter key stick to turn it off. It took Cobb County about 2 hours to get here. It only took The Clog Dawg about 30 min to get here. I found The Clog Dawg on Yelp and they were the 3rd plumbing company called. The other ones couldn't get to my house for at least 6+ hours.... This is including the emergency plumbing call and up charge. Kenny was very professional and informative. While he was here, I was on the phone with my homeowners insurance company and he was able to help with technical questions. It was a ruptured fitting and fixed in a jiffy. Thanks to the Clog Dawg for saving my weekend!

Very pricey for commercial service. They really laid into us as a small business that just started…read moreat this location. We should have used another company but the manager called these guys and they were super high. All in all they did the job and tattooed us a huge bill

Working with Zoom Drain Sandy Springs was an excellent experience from start to finish. The…read moreplumbers were able to correctly diagnose and fix an issue that another plumbing company had misdiagnosed. They were extremely professional, knowledgeable and efficient and used diagnostic tools to clearly show us what was happening and explain the best solution before proceeding. The work was completed neatly and efficiently, and they left the entire area clean when they were finished. I especially appreciated their clear communication and the time they took to make sure we understood both the problem and the repair. It was refreshing to work with plumbers who were thorough, honest, and clearly knew what they were doing. Highly recommend!

Fast, Focused, Fixed - your North Atlanta Professional Drain Cleaner servicing East Cobb, Buckhead,…read moreSandy Springs, Alpharetta, Norcross, Johns Creek, Duluth, and Surrounding Areas!!

Dylan was our technician came to fix or RINNAI THANKLESS water heater. He was thorough answered my…read morequestions and appear to be very knowledgeable about the functionality of the unit. Prices were affordable. I would definitely recommend using this company again. Just to know I've had other plumbers came out and claim they could service the water heater, but you shouldn't let anyone without a certification and a special training with RINNAI, work on your water heater. Ms. Lancaster.

TLDR: I would not hire this company. Not only am I very disappointed with the diagnosis process and…read morethe repair that did not address the issue that I called them for but also with the failure of their management to address my concerns. I called Plumbing Express to investigate and resolve a water leak in my kitchen ceiling. The leak was directly below my master bathroom toilet, which my sister and I had already narrowed down by tapping on the kitchen ceiling downstairs while listening upstairs, where the sound was clearly strongest near the master bathroom toilet. The technician briefly inspected both bathrooms but focused on my sister's bathroom on the opposite side of the house after noticing a damp sponge under the toilet tank. My sister explained the sponge was there because she sprays and cleans the toilet regularly, not because of a leak. The plumber then cut open the kitchen ceiling drywall, stated the leak was coming from the water supply line from my sister's toilet, and performed a complete toilet tank rebuild for $450. After the repair, he gave me a card for a company that performs restorations and recommended I call them to inspect for subfloor damage. When that restoration company arrived, they immediately stated there was no way the ceiling leak could have originated from the secondary bathroom because of the location and no evidence of water stains. They recommended another plumber and a leak detection company come out to find the leak before they performed any work. I contacted a second plumber, who agreed the leak was much more likely connected to the master bathroom toilet directly above the leak area. Finally, I hired a leak detection company, and they also confirmed the leak aligned with the master bathroom location, not the secondary bathroom Plumbing Express repaired. At this point, three separate professionals have stated the leak could not have originated from the bathroom Plumbing Express serviced. I paid $450 for a repair that did not address the actual problem I originally called about. In Response to Ty G: Your response is totally incorrect. I would not have called the second plumber and the leak detection company if your recommended restoration company had not told me that the leak was not identified. The pictures taken are of the secondary bathroom not the master as we discussed in our phone call. It is totally "disingenuous" for you to now state that the master toilet was the issue. This validates everything I thought about your company. Others beware!