After a no show from another company, Aaron Services came to my last minute rescue. John provided…read moreexcellent service and was very thorough I'd definitely refer someone else to use their services..... Thank you so much!

Excellent Service. Would recommend for all plumbing needs. Used for an inspection and they were…read moregreat!

As most of you know, it is rare that I give a five star rating. But this company, Aaron Plumbing…read morewith headquarters in Suwanee, GA, was probably the most responsive and professional service I've had in a very long time. My water heater decided not to break on Tuesday evening, and I needed someone to come out and see what went wrong. It was roughly around 630 at night when I realized I had no hot water, so I Googled hot water repair services within my community. I called two plumbing services that were "near me" and both services told me I was out of their servicing zone. So I reached out to my neighbor and he gave me Aaron Plumbing's information. Now, but this time it was around 8:30 PM, but I still pick up the phone and gave them a call and a lovely lady answered the phone immediately. Unfortunately, I cannot remember her name, but she was remarkably friendly, efficient, and knowledgeable, and she went ahead and looked at the schedule for Wednesday. She told me that she could have a plumber out to my house between 8am and 12noon and I was excited that she was able to fit me into their very busy schedule. The young man, Tom Page, that came out Wednesday morning was also very kind and efficient. He was able to tell me that my water heater, which was the original to the house, would no longer be working for me, and that I would need a new one. I actually knew that I would need to replace my water heater at some point in time when I bought my home in 2019. But, as always, it's a disappointment even though you know it's going to happen. Tom actually had the correct water heater on hand and within a couple of hours had my water heater completely replaced. You'll see through the pictures below the old unit, and the new unit. When Tom was done with the installation, he walked me through exactly what he had done, he showed me pictures of what had been, and what was now fixed or replaced. We also had a great conversation on how to purge the silt in the bottom of the tank, once a year, to maintain the good health of my brand new water heater. I would certainly recommend Aaron Plumbing to anyone in the northern Cumming area of Georgia, because Dawsonville plumbing and other plumbing facilities located in Cumming, GA do not service my neighborhood.

Needed a leaky water main replaced, 40 feet from meter to the house. The Aaron Quote I got was…read more$4200.00. When I told the tech I had a cheaper quote he started to sound like a used salesman, dropping the price by $400.00. I used another licensed plumber and they replaced the same footage in addition a cutoff was replaced in the garage that was not in Aaron's quote all for $1450.00 with a warranty. So glad I did not get taken by this company, buyer beware. So glad mine was not an emergency so I could shop around.

I can only write this review for Mark with the company. We met him first in 2022 when our pipes…read moreburst on Christmas Eve. The nicest guy! He fixed us up and charged a fair price even after working an exhausting day of busted pipes all over the city! We recently called for his help again. Our laundry room was giving off a rotten egg odor. Mark knew before looking at anything what the problem was. (Spoiler Alert: it wasn't the laundry room at all). He fixed us again for a very reasonable price.

Do not use this plumber the owner Mark does subpar, careless work, almost catching my house on fire…read morewith a ill installed hot water heater and is not an honest business man. Thank God my husband and I were home for the day when I realised there was no hot water prompting us to step into the garage to find the hot water heater on fire, requiring a fire extinguisher and a call to 911 plus it was leaking everywhere. I attempted to contact him by phone with 12-15 calls in total from multiple numbers, text messages (a number he previously texted me on) and emails through his website where I have been left with no response still to this day. Both the unit and his work were still under warranty (an additional cost I paid directly to him) I expected some response considering his highly recommended status locally, instead I was left with paying another plumber to install a new hot water heater less than a week before Christmas. Additionally, I have been left to fight with the manufacturer to warranty the heater which resulted in receiving less than a $400 refund from the company when his work and the unit should have been fully covered under the purchased warranty resulting in full replacement. I paid $2300 for the unit, work and an additional warranty to only find out with the equipment used was subpar (likely purchased on some discount or discontinued item list) and the lack of updated piping and pressure valve (20 yr old home) should have only cost me roughly $1000. Not to mention the fact he did not properly install/wire the unit hence sparking the fire, I could have lost my pets, home and all the contents within. Now weeks later still no response from Mark or anyone else from Leader plumbing assuming there is anyone else besides him after two certified letters also mailed. A reputable businessman I am finding he is NOT from interactions I have had to try and locate him and ensure warranty of the work and item installed.

Garfield-Loganville GA…read more I had a leak between my water meter and shut off valve, Nick came and changed out the compromised galvanized piping and replaced with pex piping and brass fittings. He was quite accommodating, professional and experience, easy to talk to and was more than reasonable with the agreed price. They gave me valve for money and im pleased with the job and the quality of workmanship overall, He cleans up nicely and showed much respect. I highly recommend this pluming company, and will be using them in future.

outstanding and very professional service! this company is hands down the best in town and makes…read moresure whatever it is that needs to be done is done RIGHT!

Fast quality workmanship at an honest reasonable price. one phone call and they were here to repair…read morea broken pipe under the slab in our home. Excellent Work!!!!

Diaz came and gave me a quote and told me what he would do after 4 plumbers had given me price and…read moreplans and his sounded good...not!

I have used Cool Masters for many repairs and projects. They installed my new HVAC system, flushed…read moremy water heater, and installed new drain plugs in my bathroom tub and vanity. I have always been very happy with their professionalism, and most importantly, their pricing. I've always felt I got excellent work for a fair price. I've never had to have anyone else come out to fix anything they did either! I highly recommend Cool Masters.

The two guys who came out where nice and respectful. However, they gave me an 8a-12p window. They…read morecalled to say they would be "a little after 12" and arrived at 1, leaving me waiting for 5 hours. I used them a month before that and he was similarly 2 hours past the time window they gave. But the biggest problem is that they are ridiculously expensive, and I mean ridiculous. They charged me $595 to replace the drain tube on my dishwasher. They said the high price was because of "labor," but we are talking about a hose going out from the machine and into the drain. Wrap your mind around that. I could have bought a whole new dishwasher at that price. Use them if money (or your time) is no object to you. I won't use them ever again.

So far, I am very satisfied with my initial interaction with this company. They spoke to me via…read morephone and asked all of the right questions. Looking forward to showing my job to them tomorrow.

Excellent and reliable services! Found creative and cost-efficient ways to address several issues…read more We especially appreciated his transparency and thoughtfulness. Strongly recommend!

So so thankful for this company! My husband and I unfortunately got scammed by a plumber from a…read moredifferent company, never came to finish the work and we went four days without water. My husband calls MasterCraft to finish the job, they said they didn't have any availability that day but as soon as they heard we had no water for so long, they rearranged and were able to come out same day. Spencer and his crew were super nice, very hardworking. These guys worked in the POURING RAIN and got everything finished and water flowing in an hour. Words cannot express how thankful we are for this company!!!

A friend suggested Master craft plumbing and I was extremely impressed with their service. They…read morecame out first thing this morning, we're friendly and explained how the problem was created, fixed it quickly and had a more than reasonable price. Definitely recommended