1. Rapid Response Plumbing

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Lawrenceville, GA

Rapid Response Plumbing

3.8 (13 reviews)
Open • Open 24 hours
Updated 2 months ago

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7 months ago

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3 months ago

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1 year ago

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Keith R.

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1 year ago

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1 year ago

Too expensive for installing kitchen disposal. serviceman was odd and left the sink facet loose

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2 years ago

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Keith R.

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1 year ago

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Keith R.

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2 years ago

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Keith R.

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1 year ago

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2 years ago

Lady was very nice when I called, but never received a call back to set up for a service call.

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2 years ago

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Keith R.

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2 years ago

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Keith R.

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2 years ago

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Keith R.

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I had a dripping hose bib and couldn't unscrew the valve. I found Plumbing Express on Yelp and…read moredecided to give them a call. A plumber was available that afternoon, so I was happy to take the appointment. The technician (Mark C.) arrived promptly and assessed the situation. He also concluded the valve needed replaced. He offered a couple options ("better" and "best") and I made my choice. He did the work professionally, and took care to tack up some plastic to protect my walls near the service area. A short time later with the work completed, he reviewed it with me to make sure I was satisfied - I was. This wasn't the most complicated repair, but access to the plumbing was tight and I needed an experienced technician to just solve it. Marc from Plumbing Express did just that.

TLDR: I would not hire this company. Not only am I very disappointed with the diagnosis process and…read morethe repair that did not address the issue that I called them for but also with the failure of their management to address my concerns. I called Plumbing Express to investigate and resolve a water leak in my kitchen ceiling. The leak was directly below my master bathroom toilet, which my sister and I had already narrowed down by tapping on the kitchen ceiling downstairs while listening upstairs, where the sound was clearly strongest near the master bathroom toilet. The technician briefly inspected both bathrooms but focused on my sister's bathroom on the opposite side of the house after noticing a damp sponge under the toilet tank. My sister explained the sponge was there because she sprays and cleans the toilet regularly, not because of a leak. The plumber then cut open the kitchen ceiling drywall, stated the leak was coming from the water supply line from my sister's toilet, and performed a complete toilet tank rebuild for $450. After the repair, he gave me a card for a company that performs restorations and recommended I call them to inspect for subfloor damage. When that restoration company arrived, they immediately stated there was no way the ceiling leak could have originated from the secondary bathroom because of the location and no evidence of water stains. They recommended another plumber and a leak detection company come out to find the leak before they performed any work. I contacted a second plumber, who agreed the leak was much more likely connected to the master bathroom toilet directly above the leak area. Finally, I hired a leak detection company, and they also confirmed the leak aligned with the master bathroom location, not the secondary bathroom Plumbing Express repaired. At this point, three separate professionals have stated the leak could not have originated from the bathroom Plumbing Express serviced. I paid $450 for a repair that did not address the actual problem I originally called about. In Response to Ty G: Your response is totally incorrect. I would not have called the second plumber and the leak detection company if your recommended restoration company had not told me that the leak was not identified. The pictures taken are of the secondary bathroom not the master as we discussed in our phone call. It is totally "disingenuous" for you to now state that the master toilet was the issue. This validates everything I thought about your company. Others beware!

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Exceptional Service Every Time!…read more I cannot say enough wonderful things about Bowen Septic! I first started using this company several years ago for one of my rental properties. I was so impressed with their service that I continued using them, and I can honestly say I have NEVER been disappointed! In February 2026, I was going through the process of obtaining my State of Georgia license for an Adult Day Health (ADH) facility. Anyone who has gone through state licensing knows how stressful and demanding that process can be. Just when I thought I was nearing the finish line, I discovered that the property was on a septic system, which created complications beyond anything I could have imagined. Once again, Bowen Septic came to the rescue! David, Isaac and Austin worked tirelessly and diligently to help resolve the issues and get everything completed. Their dedication, expertise, and commitment to customer satisfaction were absolutely remarkable. Because of their hard work, the final piece of my licensing puzzle fell into place, and I received my state license just 30 days later! I truly believe that would not have been possible without Bowen Septic. Fast-forward to October 27, 2026, when I needed their services yet again. And just as I expected, EXCEPTIONAL SERVICE! They continue to deliver the same professionalism, reliability, and outstanding customer care that impressed me years ago. I don't personally know who owns Bowen Septic, but I would absolutely LOVE the opportunity to tell the owner how incredibly impressed I am with the team they have built. From the person who answers the phone, to the technicians working in the field, all the way up to management, every level of this company demonstrates what true customer service should look like! It is rare to find a company that consistently delivers this level of service year after year. Bowen Septic doesn't just provide a service; they build relationships, earn trust, and genuinely make their customers feel valued. David, Isaac, and the entire Bowen Septic team, THANK YOU! Your hard work, dedication, and commitment to excellence have made a tremendous difference for me, both personally and professionally. I absolutely LOVE this company and cannot imagine trusting anyone else with my septic needs! If you're looking for a septic company that is knowledgeable, dependable, professional, and truly cares about its customers, look no further than Bowen Septic! Five stars simply aren't enough!

They came, evaluated the issue, called me to get my approval, and did the job. They didn't leave a…read moremess behind and their fix worked as promised. I have been using them for several years now amd will continue to do so.

Rapid Response Plumbing - plumbing - Updated October 2026

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