The amount of appreciation AND TRUST I have for the Reliable Restoration team is incalculable. In…read morethe midst of a water damage situation, that had the potential to be chaotic and confusing, this team swooped in like heroes of old and in a streamlined, coordinated effort alleviated it with their professionalism, exemplary communication and superior quality of work. Honestly, 5 Stars isn't enough to accurately reflect my experience. I discovered I had a leak under my kitchen sink that I didn't know was happening until I saw water on the outside foundation. I immediately scheduled the plumber come out to fix the leak. Since it was unclear how long it had been leaking, I was very concerned about the full extent of the damage and since I'd never experienced anything like this before, was quite anxious about how I needed to manage and deal with this situation. My plumber reached out to Reliable Restoration on my behalf and within an hour Jolan, my Project Manager was in my home assessing the situation, talking me through what was happening and laying out a path forward. His level of expertise, experience, and delivery of communication, in very short order put me into a total state of calm that, given the unknown elements and full extent of damage at that time, was rather extraordinary. Within 90 minutes of Jolans arrival a crew was at my home with dehumidifiers and air purification equipment. First thing the next morning the specialty countertop professionals arrived to remove the countertop and sink over and around the affected area. It was a tricky job due to my countertop composition and how it was attached to the cabinets and to my tile backsplash. It required precision and patience and they did an fantastic job to ensure it was safely removed with no damage to tiles. Shortly thereafter, Omar and Leo arrived to remove the damaged cabinets, flooring, drywall and insulation. They did such outstanding work with the removal itself, including their thorough analysis of the moisture levels to ensure all wet materials were identified and removed then set up additional fans to ensure that with the dehumidifiers any residual moisture would be extracted. By the following day, Jolan had the plumbers back out here installing a temporary kitchen sink. There were a couple more visits to check on moisture levels while the fans and humidifiers extracting any residual moisture. Once the moisture levels were normal and the equipment was removed, Jolan was then able to hand me over to their restoration team so we can begin the repair and restoration work. The way in which Jolan and this mitigation team worked together in such a calculated and efficient manor was incredible. The level of expertise, communication, professionalism and the superb execution and quality of skill of this entire team was nothing short of stellar. To Jolan, Omar, Leo, the countertop professionals and Rod, I extend my most earnest and sincere thank you.

I hired this firm last summer to fix damage to my basement. They gave me an estimate of 23k to do…read morethe job. They spent one day ONE DAY on my basement removing carpet and furniture. Last summer I sent them 10k which more than covered what they did. They have now SUED me for an additional 19k! So, they want 29k for one day of work. This is the most despicable UNreliable firm I've ever had a relationship with. DO NOT hire them!

Terri knows more about asbestos than anyone I know, when I have questions or more importantly need…read morean abatement project she is the only one I will call.

Asbestos abatement in the basement was not on my list of preferred activities to have to schedule,…read morebut the problem being urgent and unavoidable, I must say that Terri Cowart of Abatement Contractors Unlimited and her ACU employees came through in a way that made the whole project such a positive experience. At our assessment meeting she alerted me to the breadth of the problem that needed attention, made helpful suggestions for things they could do that would not add to the estimate she offered, and was so mindful of giving the best quality of work for a very reasonable price. Immediately I felt at ease with her and sensed she could handle any issues that would arise. Everything in the basement that I didn't want to keep was removed, remaining things were wiped and treated, and returned neatly to the basement, which was truly transformed. Terri and her crew were thorough, great to work with, (special thanks to Eleazar, crew chief) and there was outstanding communication throughout the process. This is dirty, messy work, but the crew was upbeat, alert and so helpful when I found something set to be hauled away that I decided I wanted to keep. I could not have hoped for a better outcome, and if needed I would call them again in a heartbeat. Highest possible recommendation.

I spoke with Mr Nelson one & he came out the very next day.I watched him through the whole process…read moreof cleaning my couch,love seat & 13 pillows.He was VERY accurate with cleaning,sanitizing,deodorizer & protecting my sofa set.He did a WONDERFUL job & he was over $100 cheaper than others that offered the same service.I will definitely use Mr Nelson's service again in the future. 11/13/2024

We paid $10,000 for our crawlspace to be encapsulated in 2023. I would think the key aspect of…read morekeeping the crawlspace dry is the dehumidifier. The one this company installed in 2023 quit working in 2024 after the one year warranty expired and I had to pay $1,000 to have another one installed. March 2025 the dehumidifier quit again. I called and they sent a technician out here and he said the company no longer uses those dehumidifiers. He inferred that they are of substandard quality and if I purchased another it would be quite expensive. He checked the dehumidifier and said my electrical outlet had switched it off. So, I paid an electrician to replace the outlet with one that doesn't automatically switch off. The dehumidifier continued to quit working. So, I asked an HVAC company to come and check it out. He said the dehumidifier is fills with water and cuts off because it isn't draining properly. He emptied it out and said it hadn't been correctly installed. He said it needed a condensation pump and the tubing needed to be replaced. I tried to reach someone at Crawlspaces and More and for weeks never received a return call. I finally received an email from Jim and he said he would come out and make sure the dehumidifier was on and charge me $200. I told them to forget it. I called a reputable company and they installed a very nice dehumidifier and replaced the door to my crawlspace. Ours was wood and rotted because it was decades old. They said Crawlspaces and More should have replaced it to thoroughly encapsulate the crawlspace. The new company installed a custom fit door that is air tight and sealed. I would not recommend Crawlspaces and More.

The most professional team in the whole of Georgia. Thank you for your kind and courteous service!…read moreI will refer you guys a lot in the future if given the chance.

I am so thankful & grateful for Drymedic! Jesus & Juan are AMAZING! I experienced 5 star service…read morefrom making an appointment all the way to the service. I received a second opinion from Drymedic regarding a prior company telling me I needed mitigation & restoration. Drymedic confirmed & provided a honest inspection which they found I actually didn't need any mitigation or restoration done. I am extremely happy to know when I ever need a service from Drymedic I can expect truthful, honest & excellent customer experience!

Recently moved into our new house in Cumming. I set up an AirThings in finished basement and after…read morea couple of weeks, radon levels were not looking good. I reached out to inspectics several times to try to get on the schedule. I think I left 2 voicemails and did speak to someone one time. I don't remember exactly, but I was trying to get his accomplished inside of a 2 week window (before moving in all of our stuff) - Never heard back from Inspectics. Ended up using someone else.

If you're looking around/comparing reviews and you've found this company, you can now stop looking…read more I've used them twice now, once radon mitigation and another for a unknown leak situation that I needed help debugging. They delivered on both tasks quickly, professionally and went above and beyond in scope. Ive been extremely impressed by these guys and have recommended them to friends for radon mitigation. They are masters of their craft.

Scott performed an inspection at my daughter's home and I asked for a typed report of the findings…read moreand to send it to my email. He stated that he could leave a written report the day. He asked if I could give him a few day's to send the email of the typed report or Icould pay a few to have the report next day. When I didn't receive the emailed report I called Mr. Scott to remind him, and that's when he informed me that his computer had crashed but he'll be sure to send as soon as he work things out with the computer. One week later on today, I called Mr. Scott asking for the report, he became very combative with me. When I responded to his disrespect he hung up the phone. He was being unreasonable, unprofessional, and not holding himself accountable. It wasn't till later that I found out that he had left his baseball cap in his car the displayed the Confederate flag, which pretty much summed it up as to how he was speaking to me. Mr. Scott please do better!

Scott Turner and crew were excellent to work with and very fair priced. He found hidden signs of…read moreunreported Mold / Moisture levels hiding behind walls and in the crawl space. I will be calling him for any future home inspection needs.

Service was clean and appropriate for the price. They even put shoe covers on request.read more

Not getting answers to questions on the AI system and no one picked up when I call...read more