we had a water leak coming from the second floor to the first floor. Had to get this addressed very…read morequick. Called these guys late at night. They responded right away and I had someone at my house within 45 minutes to look at it. They help me prevent a much bigger damage and did a job quickly and efficiently. They worked with my insurance company and got everything resolved and save me a bunch of headache as well. Will definitely recommend them for others!!

*** Updated Review *** Initially, we were unhappy with the…read moreunsafe mold removal practices in our home. However, Neier from One Stop Restoration visited today, took full responsibility for his workers' lack of adherence to industry guidelines, and apologized profusely. He offered to leave equipment to eradicate spores in the entire house, oversee future work personally (or someone of his level), and send a third party to test the air for mold to ensure full abatement has been achieved. We appreciate his efforts to remedy the situation and make us feel safer! Some of the best customer service we have received. Thank you Neier & One Stop Restoration for following up on our concerns.

We had a great experience with the company, Jonathan the Consultant and Sam the on job manager were…read moregreat to work with, the work looks great!

We paid $10,000 for our crawlspace to be encapsulated in 2023. I would think the key aspect of…read morekeeping the crawlspace dry is the dehumidifier. The one this company installed in 2023 quit working in 2024 after the one year warranty expired and I had to pay $1,000 to have another one installed. March 2025 the dehumidifier quit again. I called and they sent a technician out here and he said the company no longer uses those dehumidifiers. He inferred that they are of substandard quality and if I purchased another it would be quite expensive. He checked the dehumidifier and said my electrical outlet had switched it off. So, I paid an electrician to replace the outlet with one that doesn't automatically switch off. The dehumidifier continued to quit working. So, I asked an HVAC company to come and check it out. He said the dehumidifier is fills with water and cuts off because it isn't draining properly. He emptied it out and said it hadn't been correctly installed. He said it needed a condensation pump and the tubing needed to be replaced. I tried to reach someone at Crawlspaces and More and for weeks never received a return call. I finally received an email from Jim and he said he would come out and make sure the dehumidifier was on and charge me $200. I told them to forget it. I called a reputable company and they installed a very nice dehumidifier and replaced the door to my crawlspace. Ours was wood and rotted because it was decades old. They said Crawlspaces and More should have replaced it to thoroughly encapsulate the crawlspace. The new company installed a custom fit door that is air tight and sealed. I would not recommend Crawlspaces and More.

I cannot say enough good things about Healthy Air USA. The service rep I work with, Ronnie Martin,…read moreis excellent. He has, on several occasions, over the phone, walked me through fixes to my HVAC unit that makes it operational again without having to wait for a service call. He is committed to keeping my unit in good shape, so I don't have to buy a new one. I get very good value and service from my annual service contract. I highly recommend Healthy Air and Ronnie.

They seem very nice but not responsive. Someone came out to do an inspection of our area of…read moreconcerns and spent almost 3 hours going thru our house. He said we would have a report of findings by the following week and he would schedule a visit to share his findings. He did share we have mold in our hvac. We never received the report (almost 3 weeks later) after many calls and texts. We are anxious to have an understanding of the findings and recommendations for remediations. We have moved on to another company and very disappointed with Healthy Air USA.

Parker Young took 3 days to contact us after receiving our claim. We never heard from them until we…read morecalled to discuss the quote they gave us. The written quote was for $10,813 on June 10. A few days later 6/15, they told our claims adjuster they could not do the job for less than $25K. The explanation they gave was the scope of the project was correct but their pricing was wrong. Needless to say we did not deal with this unethical company.

On time, very clean. Work product excellent ! Crews are friendly and always ask if anything needs…read moreaddressed.

Terri knows more about asbestos than anyone I know, when I have questions or more importantly need…read morean abatement project she is the only one I will call.

Asbestos abatement in the basement was not on my list of preferred activities to have to schedule,…read morebut the problem being urgent and unavoidable, I must say that Terri Cowart of Abatement Contractors Unlimited and her ACU employees came through in a way that made the whole project such a positive experience. At our assessment meeting she alerted me to the breadth of the problem that needed attention, made helpful suggestions for things they could do that would not add to the estimate she offered, and was so mindful of giving the best quality of work for a very reasonable price. Immediately I felt at ease with her and sensed she could handle any issues that would arise. Everything in the basement that I didn't want to keep was removed, remaining things were wiped and treated, and returned neatly to the basement, which was truly transformed. Terri and her crew were thorough, great to work with, (special thanks to Eleazar, crew chief) and there was outstanding communication throughout the process. This is dirty, messy work, but the crew was upbeat, alert and so helpful when I found something set to be hauled away that I decided I wanted to keep. I could not have hoped for a better outcome, and if needed I would call them again in a heartbeat. Highest possible recommendation.

Scott performed an inspection at my daughter's home and I asked for a typed report of the findings…read moreand to send it to my email. He stated that he could leave a written report the day. He asked if I could give him a few day's to send the email of the typed report or Icould pay a few to have the report next day. When I didn't receive the emailed report I called Mr. Scott to remind him, and that's when he informed me that his computer had crashed but he'll be sure to send as soon as he work things out with the computer. One week later on today, I called Mr. Scott asking for the report, he became very combative with me. When I responded to his disrespect he hung up the phone. He was being unreasonable, unprofessional, and not holding himself accountable. It wasn't till later that I found out that he had left his baseball cap in his car the displayed the Confederate flag, which pretty much summed it up as to how he was speaking to me. Mr. Scott please do better!

Scott Turner and crew were excellent to work with and very fair priced. He found hidden signs of…read moreunreported Mold / Moisture levels hiding behind walls and in the crawl space. I will be calling him for any future home inspection needs.

Pro Dry Restoration made a genuinely stressful move out so much easier. Their team helped pack up…read moreand move all my belongings into storage, handling everything exactly as I asked. The staff were very friendly too, 10/10 would recommend to anybody!

Attention first-time homebuyers:…read more Almost exactly one year after purchasing our home, my family found ourselves in a situation we never expected: our home flooded. And not just a small flood. Water impacted almost the entire first floor of our home, and it happened while half of our family was out of town. We had never experienced anything like it and it was incredibly overwhelming. Thankfully, we were connected with TJ and his team at Dry Pros almost immediately. We initially connected with Dry Pros for water mitigation after the flood but TJ and his team became a resource to us throughout the entire restoration and rebuilding process. They helped us understand complicated parts of the insurance process, kept us informed on immediate developments, respected and implemented our input, and really helped us navigate everything from water removal and mold testing to the rebuilding and restoration of our home. Having TJ as both a resource and an advocate made a huge difference. The quality of the work was excellent but what stood out just as much was the customer service, clear communication, and genuine helpfulness during such a stressful situation. Even after the work was completed, TJ continues to be a resource for our family. We highly recommend Dry Pros for the quality of their workmanship and level of care they provide.

Used Total Home for 2 homes....one I purchased and the other I walked away from. They were…read morethorough, professional and super responsive! I appreciate them sooooo very much and gladly offer this recommendation!!!! You guys are the ABSOLUTE best!

Chris was excellent and thorough, explaining not only the things he found, but providing insights…read moreinto the way my home was constructed. Very much appreciated!