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Chino, CA

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Excel Restoration

4.8 (118 reviews)
Open • 8:00 am - 4:30 pm

Services - Excel Restoration

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Michele P.

This company was contracted by my insurance to box up and relocate as well as replace my home's entire contents so that repairs could be done following a kitchen flood that affected the flooring and walls all throughout the house. The staff was extremely professional, timely and especially caring about my belongings. I watched them meticulously box up my items, securely and safely, not sparing any packing paper! I ended up unboxing much of our belongings due to technicalities with the timing of the other contractors and by doing so I was able to see how detailed and well labeled all of our items were . Arlin was the team lead (she shared that she has been doing this work for 16 years!), and she was extremely easy to talk to, took time to listen to our directives and asked questions when needed. The rest of her team; Daniela, Irma, Gerardo, Carlos, Jose Luis and Mayra were all equally as reliable and professional. The heavy lifting was left to the men and watching them inch their way around tight corners with heavy and oddly shaped furniture as to not make a single mark on any wall was extremely impressive (and MUCH appreciated). Not a single item was misplaced nor broken and for that reason and the reasons outlined above, I would highly recommend this company to anyone. They are true experts!

AAA sent them to do a whole house inventory after the company we hired .had done one and they literally treated our stuff like garage. They took things out of boxes and containers and put it in clear plastic trash bags and tossed it in a corner, many broken items. They better never show up here again or I'll have them trespassed

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Andres, Luis , Mara and Isaac were amazing, put everything back carefully and did an excellent job, would highly recommend them

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Rachelle, Liz, Frank, and Rudy were fast, neat and efficient. They took care of all our needs and communication was great!

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Review Highlights - Excel Restoration

“Arlin and her team (Daniela, Irma, Paul, Amado and Joseluis) were on time, very professional and thorough, and efficient.”

Mentioned in 35 reviews

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SERVPRO of Chino/Chino Hills

SERVPRO of Chino/Chino Hills

(39 reviews)

Our family experienced a fire at our home, and thankfully we were assigned SERVPRO of Chino. From…read morethe moment we met their manager, Fernand, we immediately felt that we were in good hands. Fernand was extremely detailed throughout the entire process and took the time to explain everything to us along the way. He also helped us navigate the process with our insurance company, which made a very stressful situation much easier for our family. One thing that really stood out to us was the day the insurance adjuster came out. Fernand was there to meet with the adjuster, go over his recommendations, and make sure everyone was on the same page. It honestly felt like we had someone representing us and looking out for our best interest throughout the process. The entire team was great as well. Deallen, Kevin, D, Felipe, Juan, and Reggie all took great care of our home and treated our family with professionalism and respect.

I'm so glad I found these guys. They honestly made my worries lighter because they worked with me…read more I had to get one of the rooms carpet wiped out and sanitized due to cat piss and odor my tenant had been causing. Fernand helped me out over the phone while Felipe and Reggie assured me they'd take care of everything. Fernand went above and beyond to stop by next day to check on the project and make sure everything's okay. they'll be back for the final step in two days but all is attentive, professional, and kind. Thanks a lot

AssurePro Restoration

AssurePro Restoration

(19 reviews)

I didn't end up moving forward with the repairs, but I still wanted to leave a review because Sam…read morewas incredibly responsive. He got back to me almost right away after I submitted my request and scheduled an assessment quickly. Ron, the technician, was friendly, professional, and took the time to explain exactly what the assessment involved and what repairs would be needed. Good communication can be hard to find, especially when dealing with home repair issues, and that alone made a great impression on me. I would definitely keep them in mind when I would need their services in the future.

We had an incredible experience with this restoration company after discovering a slab leak in our…read morehome. From the moment we called, their response time was impressively quick. They understood the urgency of the situation and had a team out to assess the damage right away. David and his crew were professional, knowledgeable, and thorough throughout the entire process. They clearly explained what needed to be done, kept us informed every step of the way, and completed the repairs efficiently and with high-quality workmanship. You can truly tell they take pride in what they do. What really stood out was how much they helped us navigate the insurance process. Dealing with insurance can be overwhelming, but Natalie worked directly with our adjuster, provided all the necessary documentation, and made sure everything moved along smoothly. It took so much stress off our shoulders during an already stressful time. We are beyond grateful for their quick response, expertise, and support. I highly recommend them to anyone in need of restoration services!

ServiceMaster Recovery Services by Right Call

ServiceMaster Recovery Services by Right Call

(1 review)

I would give them a negative 5-star rating if Yelp allows. They were recommended to me by my…read moreinsurance company Farmers to repair water damage. They first came to remove the wood flooring and the ceiling drywall and did the drying. Their service was terrible. They damaged the adjacent tile when removing the wood flooring, but they did not let me know. Instead they hid it with a piece of tape over it. It's such a dishonest company. Before I knew the tile damage they caused, I asked them to schedule the drywall and flooring repair, they never responded. Later when I was getting prepared to have the flooring installed (not by them, of course), I removed the tape and found the damage. They also caused damage to the ceiling when removing the drywall. When I talked to them thereafter, they refused to admit that they caused the damages. I did not use them to do any of the remaining services, because I was afraid they would cause more damage to my house and they, who knows, would probably cause my house to collapse if I let them do anything more. My recommendation: Never use them .

From the owner: Life can get messy. Whether it's flooding, fire and smoke damage, or the aftermath of a traumatic…read moreevent, getting back on your feet can seem impossible. That's where ServiceMaster Restore comes in. We are trained professionals who will get your household or business back to normal quickly and efficiently. As a leader in this industry for more than half a century, we've perfected the process for quickly identifying damage, determining the restoration services needed, and minimizing trouble and inconvenience on your end. When disaster strikes, every minute counts. That's why ServiceMaster Restore is here for you 24 hours a day, seven days a week, 365 days a year.

Excel Restoration - damagerestoration - Updated October 2026

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