We had an incredible experience with this restoration company after discovering a slab leak in our…read morehome. From the moment we called, their response time was impressively quick. They understood the urgency of the situation and had a team out to assess the damage right away. David and his crew were professional, knowledgeable, and thorough throughout the entire process. They clearly explained what needed to be done, kept us informed every step of the way, and completed the repairs efficiently and with high-quality workmanship. You can truly tell they take pride in what they do. What really stood out was how much they helped us navigate the insurance process. Dealing with insurance can be overwhelming, but Natalie worked directly with our adjuster, provided all the necessary documentation, and made sure everything moved along smoothly. It took so much stress off our shoulders during an already stressful time. We are beyond grateful for their quick response, expertise, and support. I highly recommend them to anyone in need of restoration services!

These guys were phenomenal! I called them on a Dunday night and they were here first thing Monday…read moremorning. We had a leak behind the refrigerator from the water line and it went through the wall to our living room and was in the kitchen. The entire kitchen, cupboards and all had to be torn out as well as the brand new laminate floors wr just had put in. Jorge, Victor and Ron showed up and I worked with Benson via phone. These guys were professional, neat and super great guys. They loved my dogs and gave them lots of pets! The job ended up being much bigger than we had anticipated and hoped, and they took it in stride and got everything done with speed and efficiency. If I ever have an issue again, these are the guys I am calling. Their prices were fair, they set up asbestos testing for us since we live in an older home. For as horrible as a situation as this was, AssurePro made it easy and a lot less painful than it could have been. Thanks guys!

Dealing with water damage and mold is something that no one wants to go through, but I can't…read moreimagine having gone through it with anyone other than Hansel. He and his partner do all of the work themselves, so you know exactly who you're dealing with from start to finish. He took care of my home as if it was his own, and was responsive, transparent and communicative throughout the entire process. Having never gone through this before, it was important to me to have someone who I felt like I could trust and would give the information to me straight, and I found that in Hansel. Even when it became a larger project with more days than anticipated, they added on a 12 hour Saturday work day and put in all of the time it took to resolve the issue in my home. His prices were competitive, and he sent us a certificate of completion at the end.

Hansel Hernandez and his crew did a tear down of our existing patio. The very professional and…read morefriendly. They did a great job on the clean up. I highly recommend their services.

We had one of those terrible plumbing catastrophes in our 100 year old bungalow. It was a…read morenightmare! But the folks from 770 Water Damage & Restoration really saved the day! A special shout out to Rolando M. who was just incredibly professional, helpful, and emotionally supportive during this tough time! He really led us through what to do and we felt such a keen sense of trust with him. Here is a guy that is in it WITH you and FOR you - no tricks up his sleeve. As a veteran teacher, I give Rolando and 770 an A+. I also have to give another GREAT shout out to Anne T. Now, Anne is the "money person" who follows up with you for payment. Usually, this person is kind of a shark and a nightmare to work with...totally mean and vicious. But I have to tell you...Anne was so lovely to work with and exactly the kind, compassionate disposition that made me WANT to get things taken care of! Now that is not something you usually hear about the finance person!!!! She was just the nicest soul and it really reflected on this company so much. I HIGHLY recommend 770 Water & Damage because of Rolando and Anne. These are two employees who represent well! Thank you both!!!!!

We told him whatever I need to be done to fix the problem he know what to do…read more The day of adjuster arrive he install fans and turn it on to show that " actually dry the floor" The adjuster approve to demo the area that told by Enrique And then that's what the nightmare start The can over to demo the floor of kitchen and dining area only ! And after 60 days The adjuster still told me that Enrique say the other area dry already and no need to demo it After 60 days live without flooring on kitchen area and dining area we wait another 30 days so total of 90 days until that 770 company stop to answer and no take care of the job to be completed 90 days we was going back-and-forth with the technician, Enrique without any answer So I decide to not continue with 770 Since the play with me games back-and-forth to finish the job and left me 3 months without kitchen and dining area Was hire another person to finish the job The gonna tell you everything you want to hear on the first day After that to gonna start job They're gonna make you struggle and frustrated !!

I've been in the restoration industry for over 15 years and have worked with countless restoration…read morecompanies and vendors. I can confidently say that our experience with SERVPRO of Garden Grove has been exceptional. Mark, Maram, and especially their key player, Samantha Taylor, consistently go above and beyond for our clients. Their passion for customer care and commitment to quality workmanship truly sets them apart. We're grateful to have such a reliable ally, no matter the emergency, we know we can count on them to have our back.

Very thorough estimate. Very professional and personable. I recommend them! They have experience…read moreand knowledge.

Can't say enough positive things about World Restoration. Keith, Jim, and the entire team were very…read moreresponsive and helpful from the start to finish. It started with a quick inspection which we got scheduled immediately. From there, Jim walked through exactly what the action plan was, and the crew was out within the next few days to formally start work. Customer service really went above and beyond, and they made sure that all the problems with the water damage was addressed. Do yourself a favor and contact World Restoration for your remediation needs! I definitely will be next time as well.

World restoration was nothing, but the best experience we had in regards to getting mold…read moreremediation completed. For almost 6 months of going back-and-forth with another company, We just couldn't get anything done. I needed a mold remediation company to help out our situation. I came across World Restoration and read so many wonderful reviews that I gave them a shot. It was by far the best experience. Keith was the main person I spoke with to set up a day for Jim to get out here and take a look at our situation. Keith also helped with giving us references for lead and Aspesos testing companies. He checked in on us so kindly to see if we had further questions. He was So friendly and helpful. Jim came out to our home and checked out the area that needed to get treated. He was also very friendly and explained everything they would need to do to get things done and completed. He was patient with me about all my questions. They were so patient with us as we needed to wait on some testing that we had to complete due to the year our home was built. Thankfully everything came out negative and the crew was scheduled to come out to our home. The crew that came with Jim were prompt, efficient and friendly. They really did a great job at taking care of the area to ensure the there were no leaks or mold growth behind our walls. Once the project was complete, I needed help finding a drywall company and Kieth referred me to a few. This company is so friendly and helpful and will explain to you what needs to be done, and will answer all your questions. They also have a great price! I strongly recommend World Restoration.

I had a problem after a water leak, Russ at the office dispatched his team (Diego) over the same…read moreday. Diego was professional: kept me updated on his eta, took care to protect our flooring even during the inspection, and came up with appropriate and competitive estimate without taking advantage of my dire situation. Great team of people, 100% happy working with them.

This review is well overdue from a job they did for us in March 2025. We were very happy with 24/7…read more We hired them to remove water damaged walls and door frames and dry out the affected areas. Diego and Eddy did a great job, they were very thorough and even brought in an extra air filter to place outside the area that was sealed with plastic, to ensure our safety.

Restoration Pros were absolutely amazing from start to finish. They were reliable, professional,…read moreand always on time which made a stressful situation so much easier to handle. Their team communicated clearly, worked efficiently, and treated our home with great care and respect. It's rare to find a company that delivers exactly what they promise, but Restoration Pros truly did. I would highly recommend them to anyone who needs restoration services and wants a team they can trust.

Saved me thousands of dollars from scam businesses that were using "mold" as a scare tactic. Jose…read morecame out and did a free inspection and estimate and told us what we were told was mold from other businesses was actually just years of dirt and dust and natural discoloration. Will continue to call them as I can count on Jose's honesty!

Amazing! I would rehire SERVPRO of Huntington Beach again in a minute. Don't hesitate, they are…read moretop-notch professionals and care about doing a good job as much as you do. We had a hoarder renter in our high-end unit. The smells were hard to tolerate; the carpets and walls were a mess (see before pics), and there was mold in the garage due to a leaky pipe. The door handles were missing, as were the closet doors. Holes in the walls, greasy cabinets, walls, and ceilings. The smoke detectors were missing, and nearly everything else was either broken or missing altogether. Once all the junk was removed, we didn't know where to turn. We called SERVPRO of HB (note that not all SERVPROs are equal, so be sure to have the correct office). We met with Eddy, and he immediately calmed us down with his soft-spoken manner and his amazing command of the situation. He knew exactly what to do to move us from panic to calm. Eddy not only knew what to do on the repairs, but he also had a keen sense of style. It was as if he could see the finished product through all the ugly distractions. He provided us with a detailed estimate within a couple of days to bring everything back to a fresh and new-looking state. I must say, we first thought he might be exaggerating. I mean, the place was terrible-looking and smelled, all 2,300 sq. ft. of it. As it turns out, he did everything he promised. In fact, we had never seen the place look so good. The provided pictures do not do justice to the transformation. Everything smelled fresh and looked like a brand new home. Their attention to detail was top-notch, as was their constant updates. They met their three-week goal. By the time they were done, the place was move-in ready. Thank you, SERVPRO, and especially Eddy, who stayed with us the whole way. What an amazing company.

Wolves in Sheep's Clothing ServPro is a predatory business…read more BE VERY CAREFUL! I would NEVER use ServPro even if my entire property is drenched in water. They are a highly litigious company and in fact that's part of their business model. Read just one of their court cases below and you'll find out who and what they are. Their entire business model from start to finish is suspect. They use people's desperation at a time of disaster to abuse their power and to over-charge 10X for mediocre performance. Their equipment is very old, their pricing is outrageous and you'll never know what the pricing is until it's too late and you are on the hook. Do NOT trust them and proceed with extreme caution. Court Rebukes ServPro Franchisee for Attempting to "Extort Payment" from Victim https://2urbangirls.com/2025/11/court-rebukes-servpro-franchisee-for-attempting-to-extort-payment-from-wildfire-victim/

I want to recognize Nathan and the team at Neighborhood Service Restoration. Recently, a tree fell…read moreon our house and our insurance company assigned NSR to handle the pack-out. They did a great job. Nathan kept us updated every day and was really helpful throughout the whole process. Even after the job was done, he took the time to help relocate some of our boxes. Really top-notch service. I highly recommend them.

Working with Nathan was honestly one of the best decisions I've ever made as a property owner. I…read morefound Neighborhood Service Restoration on Yelp, and since I had never used his services before, I was naturally a little nervous about the process, especially because this involved water damage and insurance. From the very first phone call, I had a positive feeling about working with Nathan. After I explained that my investment property had a water heater leak, Nathan immediately told me he could come out the very next day to assess the situation. The leak turned out to be caused by a cracked supply line, which allowed water to spread throughout the water heater area and into nearby spaces, including the bathroom and kitchen pantry. Nathan was extremely thorough during his inspection. He used a moisture meter, knew exactly where to check, and clearly understood the scope and seriousness of the damage. Because we needed to file an insurance claim, an adjuster had to come out as well. Nathan came back to meet with the insurance adjuster and made sure his findings were aligned with the adjuster's assessment. This gave me a lot of peace of mind. Nathan reassured me that he has worked with insurance companies many times and truly understands how the claims process works. He took the time to explain everything to me on what to expect, how the process would unfold, and what steps were worth doing versus what wasn't, especially considering that tenants were living in the property during the repairs. During this time, the tenants discovered a separate and completely unrelated issue, which is the 2nd floor bathroom toilet leak that caused water damage from the second floor down to the first floor. This situation was arguably even worse than the water heater leak. Once again, Nathan stepped in immediately. He assessed the issue, explained the damage, and provided a clear and reasonable quote for addressing it. What really stood out was how organized and communicative Nathan was throughout the entire process. He planned everything out in advance, provided estimates, documented all findings with photos/videos, communicated with me before reaching out to the tenants, and consistently reported back to me on what had been completed. The full process included demolition, drying, remediation, and repair, and Nathan laid everything out clearly from the start. Nathan was also incredibly understanding and worked with me on pricing to help address both issues efficiently. On top of all of this, the entire process took place during Thanksgiving, Christmas, and New Year, which made scheduling and coordination even more challenging. Despite that, Nathan remained patient, professional, responsive, and committed to making everything as smooth and stress-free as possible. If you're dealing with water damage, remediation, or repairs, I cannot recommend Nathan and Neighborhood Service Restoration enough. His expertise, communication, honesty, pay-attention-to-detail, and work ethic are top-notch. I would absolutely work with him again without hesitation.

The major flood caused us great concern. Calling Jarvis Restoration was the best experience we've…read morehad. Laura Wagner was friendly and very professional when explaining the insurance process. Laura even called to update the work done and if we had any questions. To say we were impressed would be SPOT ON. Thank you Laura and Jarvis Restoration.

Andy at Jarvis has been a hero. We had a pipe burst in our kitchen and were in a full panic. He…read moreguided us through the mitigation and then prepped us for the journey we would be on with insurance. Their prices are reasonable and they will fight for you with insurance making sure your policy is honored.