1. All-Water Restoration

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Placentia, CA

All-Water Restoration

4.9 (69 reviews)
Open • Open 24 hours

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10 minutes

Response rate

100%

Services - All-Water Restoration

Mold remediation

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In early 2023, we had a major water leak that ruined our kitchen floors, part of the cabinetry and walls that bordered our formal dining room and wet bar area. The entire space needed to be gutted down to the studs. Miren and his associate Mike project managed everything in meticulous detail, and working with subcontractors (flooring, electrical and plumbing) was easier than we anticipated. The only challenge (as these things go) was constant negotiation for fair compensation via our insurance company (another story entirely). Thank you, Miren!

Floor removal to place moisture barrier and new laminate vinyl flooring
AJ A.

Miren, Miren, Miren! TLDR: Miren is the industry leading standard of customer service, attention to detail, and all things water restoration. Do not hesitate or look any further, this man deserves your business! [High Level Full Story Below vvv ] As first time new homeowners, we got sucked into the house buying frenzy and did not think too much about the potential problems that laid underneath due to the quick flip renovation. Around May 2022 (Approx. 5 months since living), I got out of the shower and immediately heard a water "sploosh" sound when I stepped on my laminate wood floor. After calming down from a sudden panick, I recalled my prior supervisor having gone through a similar situation and recommend Miren from All-Water Restoration. I contacted Miren on a Friday and he came out for an initial moisture reading test the following Monday. Not only was he patient, but I really appreciated his ability to calm us down, explain how home insurance works, the nuances about reimbursement, moving out procedures, and most importantly, his assurance that he'd take care of us like family! After signing the paperwork and moving forward with the situation as an "emergency," this expedited the process to get the work started immediately. While I may not remember the dates, the order was as followed: Get a claim number from home insurance, run moisture meter test to identify affected wet areas, locate source of leak via leak detection, open up drywall with Viking Environmental, stop/repair leak (owners expense), remove all floors to completely dry out, repaire all drywall, install moisture barrier, replace flooring and baseboards and voila! I will say that what took our situation longer is that we opted in to pay extra to not only replumb/redrain our house, but also opt in for full bathroom remodels and even a fumigation (additional owners expense) The AMAZING PART about Miren is his patience, ability to multi-task/ multi-coordinate, willingness to compromise, humble, communicative, and most importantly, very very knowledgeable. He comes from 10+ years in the home renovation business so he knows quality craftsmanship, hand selects his crew, and DOES NOT CUT CORNERS FOR A QUICK BUCK. Our process took a total of 5 months, but factors that affected the timeline were material shipping delays, claims adjuster taking forever to respond, and all the extra side projects we took on. So in reality, he's a lot faster than you think, but he still wants to ensure that at the end of the day, you as the end user is fully satisfied. I cannot thank Miren enough for how he has blessed our home and made it both beautiful and functional again. I pray that you never have to experience a situation like this, but should this happen to you or a loved one, please instill your full trust onto Miren and team.

Patrick P.

Can't recommend Miren at All Water Restoration enough for any moisture damage or mold inspection issues you may have. I am having moisture issues with my concrete slab and had Miren out to help diagnose the issue. He was responsive, punctual, and efficient. He was equipped with the right tools which showed that section of my concrete may be compromised and provided recommendations on how I should proceed with addressing the issue. You can tell he is genuinely invested in helping his customers. Definitely won't hesitate reaching out to him in the future for any water damage issues!

Anthony T.

I had a shower pan leak in our master bathroom which unfortunately damaged our wood flooring and dry wall of our bedroom. I originally called a few other water restoration companies but none of them gave me a clear plan of what I needed to do. It wasn't until Miren reached out to me and asked me about all the details of the damage. He came out within 24 hours and gave his assessment. He advised us to file an insurance claim, which we did and he guided us through the entire process. I can't explain the amount of stress that went away with his assistance. None of the other water restoration companies put in remotely the amount of effort that Miren did. At the end, we had to replace the wood flooring of our entire house and two bathroom showers and vanities. There were a few hiccups, but Miren was able to resolve them and the end result was fanstastic. The project would have cost $70K+, but thankfully Miren was able to help us through the insurance process and everything was covered. I have already recommended him to others that had water damage and will continue to do so. Trust that you will be in good hands with Miren.

@Happily_Satisfied_with All-Water Restoration Services!

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Miren D.

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5 years ago

They were very quick to respond. Offered great information and gave a thorough inspection. Would highly recommend.

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Thank you Kevin. It was pleasure working for you.

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Ask the Community - All-Water Restoration

Review Highlights - All-Water Restoration

“From the very beginning, one of the things that impressed us most was Miren's willingness to advocate for us.”

Mentioned in 54 reviews

Read more highlights

World Restoration - Containment and dust control.

World Restoration

(85 reviews)

Can't say enough positive things about World Restoration. Keith, Jim, and the entire team were very…read moreresponsive and helpful from the start to finish. It started with a quick inspection which we got scheduled immediately. From there, Jim walked through exactly what the action plan was, and the crew was out within the next few days to formally start work. Customer service really went above and beyond, and they made sure that all the problems with the water damage was addressed. Do yourself a favor and contact World Restoration for your remediation needs! I definitely will be next time as well.

World restoration was nothing, but the best experience we had in regards to getting mold…read moreremediation completed. For almost 6 months of going back-and-forth with another company, We just couldn't get anything done. I needed a mold remediation company to help out our situation. I came across World Restoration and read so many wonderful reviews that I gave them a shot. It was by far the best experience. Keith was the main person I spoke with to set up a day for Jim to get out here and take a look at our situation. Keith also helped with giving us references for lead and Aspesos testing companies. He checked in on us so kindly to see if we had further questions. He was So friendly and helpful. Jim came out to our home and checked out the area that needed to get treated. He was also very friendly and explained everything they would need to do to get things done and completed. He was patient with me about all my questions. They were so patient with us as we needed to wait on some testing that we had to complete due to the year our home was built. Thankfully everything came out negative and the crew was scheduled to come out to our home. The crew that came with Jim were prompt, efficient and friendly. They really did a great job at taking care of the area to ensure the there were no leaks or mold growth behind our walls. Once the project was complete, I needed help finding a drywall company and Kieth referred me to a few. This company is so friendly and helpful and will explain to you what needs to be done, and will answer all your questions. They also have a great price! I strongly recommend World Restoration.

AssurePro Restoration

AssurePro Restoration

(19 reviews)

I didn't end up moving forward with the repairs, but I still wanted to leave a review because Sam…read morewas incredibly responsive. He got back to me almost right away after I submitted my request and scheduled an assessment quickly. Ron, the technician, was friendly, professional, and took the time to explain exactly what the assessment involved and what repairs would be needed. Good communication can be hard to find, especially when dealing with home repair issues, and that alone made a great impression on me. I would definitely keep them in mind when I would need their services in the future.

We had an incredible experience with this restoration company after discovering a slab leak in our…read morehome. From the moment we called, their response time was impressively quick. They understood the urgency of the situation and had a team out to assess the damage right away. David and his crew were professional, knowledgeable, and thorough throughout the entire process. They clearly explained what needed to be done, kept us informed every step of the way, and completed the repairs efficiently and with high-quality workmanship. You can truly tell they take pride in what they do. What really stood out was how much they helped us navigate the insurance process. Dealing with insurance can be overwhelming, but Natalie worked directly with our adjuster, provided all the necessary documentation, and made sure everything moved along smoothly. It took so much stress off our shoulders during an already stressful time. We are beyond grateful for their quick response, expertise, and support. I highly recommend them to anyone in need of restoration services!

Restorerz Emergency Services

Restorerz Emergency Services

(35 reviews)

Very thorough. The team was very responsive and answered all of our questions. They were also very…read moreresponsive to our telephone inquires.

What an absolute nightmare of a company to deal with. It's all great and happy if you're willing to…read morecommit insurance fraud. If you're not, expect lack of communication, any communication is a "miscommunication", and expect a hefty bill with "creative invoicing". I'm all about saving a buck but at the cost of MY premiums & integrity, no thanks. $300 for some friend plumber to create a fake report to send to insurances. INSANE. Never mind the absolute lack of care for your items when they pack them up. I had my succulent plants thrown in with all my jewelry & bathroom items. Absolutely could've and would've love to pack them up myself and put my plants outside if they listened to our request to not start on Friday and to reschedule to Monday. My partner & I were at work as their team entered my home by telling our roommate they were supposed to be there. Ask for an itemized invoice? Crickets. Try to talk about issues? Deflected to the other 3rd company parties they work with while in your house. I asked over and over for an invoice, gave my email multiple times, nothing. Just to get called 4 days before they decided to consider me late by their AR department. 17,000 in 4 days?! (Master bed) Luckily, Zach (their AR team member) was easy to work with and I was able to have an extra week to pull funds. There are so many more details - I will gladly post our text messages and videos (I have cameras in/out). ** Look at EVERYTHING they make you sign, when they hand you an iPad with only a signature window up & they say oh, that's just x document, ask to see that document first. I asked for an estimate over & over to be told they don't do those they just bill your insurance, just to find out I signed some mysterious 20,000 estimate? Absolutely not, especially when they told me it would be around $8,000 if I paid myself and not go through insurance. He explained I was signing a promise to pay if my insurance doesn't cover and a 3 days before quit contract if I change my mind. * An honest company wouldn't remove or report their 1 star reviews for removal - there is a reason they don't want you to see what others are saying.

Restoration 1 of Irvine - Restoration 1 of Irvine van equipped and ready to serve.
 https://www.restoration1.com/irvine/

Restoration 1 of Irvine

(81 reviews)

JUNE 4TH, 2026 NOTE: Detailed update about Restoration1's untrustworthy communication…read more Their public response below just proves my point. So, this is what to look out for, and the receipts to prove it: 1. TWIST FACTS/CHANGE NARRATIVE: - 6/1 "At no point did our team request that you provide materials..." - 5/21 "Please feel free to forward over the hygienist report and any other information necessary to help generate the remediation estimate." (They did indeed ask for materials but are now saying they didn't.) ___ 2. DEFLECT/IGNORE THE ISSUE RAISED -Dana "I've sent 3 emails to your 1 email..." -Janny "...if you are unwilling to provide results..." -Dana "I'm not unwilling. You just never asked. Why did it take this long to tell me that?" (My issue is their lack of communication, but she deflects to a story about me refusing asbestos testing, when in fact that conversation never happened.) ___ 3. DELAYED COMMUNICATION/NON-RESPONSIVE -- 5/21 Janny: "Please feel free to forward over the hygienist report...". --5/21 Dana:" They're attached, along with link to a few pics." (NO response) --5/27 Dana: "Please get it back to me...at your earliest opportunity." (NO response) --6/1 Dana: "Janny, are you getting my messages?" (NO response) --6/1 Dana (via Yelp): "...the lack of communication is very frustrating. It worries me that this is an indicator to what it's likely working with Restoration1." --6/4 Janny Yelp response "When you contacted our office approximately 1 week later" (2 weeks--not 1--and 5 emails/messages later, I finally get a response) ___ 4. CONTRADICT THEMSELVES --Janny: "You expressed to us on May 22nd that you did not want to proceed with testing" --Then her review says "Following the intial appointment [May 22nd] our office...left you a VM. Unfortunately we were unable to connect" (Here she says we talked, but her review contradicts her own statement) ___ 5. MISINFORMED, ARGUMENTATIVE, AND ACCUSATORY LANGUAGE --Misinformed/Accusatory: "You expressed to us that you didn't want to proceed with testing your property" --Accusatory/Argumentative: "If you are unwilling to provide results...we cannot proceed to assist any further" (Janny's tone is starkly different from most vendors'. They'd likely pose as a question--"Are you willing to" "I believe you expressed", --not an accusation.) Because of this, I'm changing my 2-star review to 1 star. But to be fair, this is just my experience. They do have great reviews, so you may have a better experience (if you decide to use them). Below is the original rating before this update: ____________________________________________________________ 6/3/2026 This is the email that I sent to Restoration1: "Hi Janny, I've sent 3 emails to your 1 email. And your 1 email was asking for materials I already provided. I was so impressed with your estimator's expertise and willingness to answer all of my questions that I likely wanted to use Restoration1, but the lack of communication is very frustrating. It worries me that this is an indicator to what it's likely working with Restoration1. The estimator came out May 21st. It's June 1st. Can you tell me what's going on with my estimate?" Their utter lack of follow-through was incredibly frustrating because I was super impressed with the estimator's professionalism, friendliness, and expertise. 1. The estimator came out May 27. 2. After a week I reached out. 2. Janny responded by asking for docs I already sent 3. I gave it to her again. 4. Then crickets... 6. I emailed a 3rd time for updates. No response. 7. I emailed again + messaged on Yelp 8. They finally responded saying I had refused asbestos testing, which they require. 9. I said I never refused because nobody informed me until 3 weeks in. So they asked for docs already provided (why ask for docs if asbestos was an issue?), did nothing for 3 weeks, said I refused asbestos testing, which wasn't true, and that I would've agreed to do the testing had I been informed, Janny's response was judgmental and rude. And the overall communication--or lack thereof--I received from Janny was misinformed, argumentative, accusatory, and rude. Had they told me about the asbestos testing requirement I would have complied. But, if my experience thus far was any indication of how it would be working with them, I decided to pass. I think I saved myself a lot of headache. Buyer beware.

My experience with Restoration 1 of Irvine during a water damage claim was extremely stressful, and…read moreI think other homeowners should understand what can happen in situations like this. Key facts from my project * Initial estimate tied to my work authorization: $16,653.79 * Invoices later submitted by the contractor ran this up to $50k+ * Those invoices were only for mitigation and demolition work * The entire reconstruction of the damaged areas of my home ultimately cost around $60k * A mechanic's lien was filed against my home during the dispute * I received zero phone calls with any management at the company throughout my engagement. All communication was initiated by me. After a plumbing leak at my home, Restoration 1 began mitigation work and had me sign a Work Authorization tied to the $16,653.79 estimate. Because this was my first insurance claim, I relied on them to guide the process and work with my insurance company. What I later realized is that I never signed a proper home improvement contract outlining the scope of work, pricing, payment terms, timeline, cancellation rights, or lien disclosures. The only document I signed was a Work Authorization. As the project progressed, the invoices escalated dramatically. By the end of the job, Restoration 1 of Irvine submitted invoices totaling $50k+. It's important to understand that this amount was only for demolition and drying work. The entire reconstruction of the damaged areas of my home ultimately cost around $60k, so the mitigation invoices alone were nearly the cost of rebuilding the damage itself. Their documentation states that if the scope of work changes, the homeowner will be notified before work continues. In practice, I was consulted on only two scope changes during the entire project. When my insurance company (State Farm) reviewed the invoices, they disputed a large portion of the charges as excessive. After months of review, the final amount paid ended up much closer to the original estimate than the $50k+ invoices that had been submitted. During the dispute I began receiving increasingly aggressive payment emails demanding payment directly from me, and Restoration 1 eventually filed a mechanic's lien against my home while the insurance review was still ongoing. For someone who has always paid their bills and maintains an 841 credit score, being treated like a delinquent customer was extremely frustrating. One thing I learned from this experience is that during insurance restoration work there can be a large difference between what a contractor bills and what insurance ultimately approves. If a homeowner pays the contractor first out of panic, recovering that difference from insurance can become the homeowner's responsibility. I'm sharing this experience so other homeowners dealing with water damage or insurance claims can make an informed decision before hiring this company.

All-Water Restoration - damagerestoration - Updated October 2026

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