Can't say enough positive things about World Restoration. Keith, Jim, and the entire team were very responsive and helpful from the start to finish. It started with a quick inspection which we got scheduled immediately. From there, Jim walked through exactly what the action plan was, and the crew was out within the next few days to formally start work. Customer service really went above and beyond, and they made sure that all the problems with the water damage was addressed. Do yourself a favor and contact World Restoration for your remediation needs! I definitely will be next time as well. read more

World restoration was nothing, but the best experience we had in regards to getting mold remediation completed. For almost 6 months of going back-and-forth with another company, We just couldn't get anything done. I needed a mold remediation company to help out our situation. I came across World Restoration and read so many wonderful reviews that I gave them a shot. It was by far the best experience. Keith was the main person I spoke with to set up a day for Jim to get out here and take a look at our situation. Keith also helped with giving us references for lead and Aspesos testing companies. He checked in on us so kindly to see if we had further questions. He was So friendly and helpful. Jim came out to our home and checked out the area that needed to get treated. He was also very friendly and explained everything they would need to do to get things done and completed. He was patient with me about all my questions. They were so patient with us as we needed to wait on some testing that we had to complete due to the year our home was built. Thankfully everything came out negative and the crew was scheduled to come out to our home. The crew that came with Jim were prompt, efficient and friendly. They really did a great job at taking care of the area to ensure the there were no leaks or mold growth behind our walls. Once the project was complete, I needed help finding a drywall company and Kieth referred me to a few. This company is so friendly and helpful and will explain to you what needs to be done, and will answer all your questions. They also have a great price! I strongly recommend World Restoration. read more

Keith, The Man, Myth, Legend. We had amazing help by Keith. He was nothing but friendly, efficient and effective. I highly recommend World Restoration. read more

Jim with World Restoration came to my home and put me at ease with all of my concerns regarding water damage and mold. He was very professional, thorough & knowledgeable. Keith in his office emailed me a report within a few hours after my visit with Jim and that was even more reassuring. I highly recommend World Restoration for any water damage, floods or mold issues. Thank you! read more

We reached out to Keith regarding a mold report that we had no idea how to read while we were apartment hunting and Keith quickly helped us and explained the results we were given. Great customer service and truly helpful for us during our home search. Thank you Keith! read more

Jim and his crew have been to three of our homes throughout the past 12 or so years for various water damage issues both small and large. They are knowledgeable, professional, honest, reliable and hardworking. Jim has been great about explaining the problem, how to remediate it and what that entails. The whole team is so hardworking and they don't cut corners. It is such a comfort to know that I have someone to call for any future water damage issues. Truly, thank you World Restoration! read more

We had Keith out for a mold inspection. He was there the very next day. He knew exactly what was needed. He handled the issue. No hassles. Great service. read more

I called world restoration for mold inspection. James cane the next day. He was very knowledgeable. He didn't try to sell me services or products. Just straightforward and honest anHe gave me his expert opinions and willingly answered all questions I had for him. I'm really happy with their service. I will definitely use them in the future for all problems involving mold or water damage. Quick response and trustworthy. Thank you James and Keith. Thank you for a job well done. Thank you for doing a very thorough job and making NO mess while doing it. You guys are amazing. Very reasonable pricing and honest company. 5+++stars read more

If there were a ten star rating, I would award it to this amazing company. Jim Sanchez was knowledgeable, kind, courteous, honest. Keith was fabulous at helping run the project and keeping us beautifully informed. We had extensive water damage from a leak that had probably been there for the five years since our house was built, but recent downpours in Southern California brought it into our awareness when the ceiling started to sag. World Restoration came in and, in a week's time, sealed off two rooms, removed damage building materials, cleaned up the mess and mold and disinfected. They were immaculate, courteous, responsive, and 100% professional. The young men who did the hard work were so polite and thoughtful, such an impressive crew. They left everything completely clean, dry and ready for the next repair team. OUTSTANDING company! read more

Thank you guys for helping me out during this hard time! You guys are amazing.. honest, knowledgeable, detail-oriented, and fair. Everything went as you communicated in the beginning, with no surprises or hidden cost. A complete report of what has been done with pictures of each step. Great work! I'd definitely recommend you to anyone with water leak problem. read more

I had the sewer back up into my home and flooded a big part of the first floor. This house is a rental. It was stressful to deal with this problem 3000 miles away. The world restoration staff were very helpful and cordial and to the point. They open a appointment as soon as possible, identified the problem and the next day all was taken care off: they removed the wet wall and baseboards, they had to remove a bathroom cabinet too. They place the fans and covered the working area perfectly, They kept me informed step by step about the drying process. I was very thankful for the diligence and attentiveness to what needed to be done. I was very happy with their job and I feel they went out of their way to make sure they were providing a good service, communicating by email and phone. The process went smoothly and I had piece of mind that things were being done well. They also gave confidence to the tenants, showing that they were on top of the issue and will solve the problem as soon as they could. Pricing was with in normal limits, not too expensive. I had a wonderful experience with them and I highly recommend them. read more

We are so happy with Alonzo and his partner. They are professional, punctual, and great communicators and knowledgeable. They do what they promise. They did great job with my travertine floors and cleaning/ regrouting our shower room and marbles ., I definitely recommend him and his group. read more

These guys truly did a fantastic job on my house! They always say no job too big. But what about no job too small? Well, that was our situation. Our home's 2nd floor furnace/forced air unit had a pretty good leak. There ended up being a puddle of water within the framing and subfloor under the unit. But the issue came when the water found its way into our guest bedroom closet which had drywall and plush carpeting. This closest was only 20 square feet. So it wasn't a huge restoration. But that didn't stop them from not giving us the best service possible. Jim and his crew were super professional from the time I made the initial call to the moment I received a follow up email thanking me for choosing their services. They answered all the questions and concerns I fired at them. They worked extremely clean and efficient. Flexible with my schedule on all appointments. But what's most important is that the water is gone and the closet is dry. And I have World Restoration Inc. to thank! I chose to try and tackle patching back the drywall. Jim took the time talk me trough the steps that it will take for me complete the job right. That my friends is priceless customer service. read more

I was very hesitant to have repairs done during COVID and with a toddler running around. These guys were very professional, clean and neat! We had a demo done - dry wall removal and they set up a work area that kept everything away and secluded during the demolition process (see photo attachment). They cleaned up very nicely and even mopped my floor at the end. I have never had such clean work done. I usually have to do some cleaning of my own after the work is done. I also called the supervisors to rave about what a well done job these guys did. They made sure to even put all the baby-proof outlet covers back. In addition to all this, they were wearing proper face masks and shoe covers which was greatly appreciate it! 100% recommend! read more

World Restoration - This was the work area that was set up. No mess in the rest of the house! Pretty cool! - Damage Restoration Near Me - Orange, California

I can't recommend these guys enough. For one, their communication is absolutely on point. I dealt with at least 3 other companies and it was like pulling teeth just trying to get a quote, and many never even got back to me after several follow-up attempts. Not to mention they were the only ones who really seemed like they knew what they were talking about. I would especially recommend these guys if insurance won't cover you - dealing with the insurance oriented companies is a bit out of their wheelhouse and you'll navigate a very tangled web trying to get any type of service from them. World Restoration was able to come out to survey the water damage I had due to a leaky fridge hose that, unbeknownst to me, was leaking under my kitchen floorboards for quite some time, causing mold and mushrooms to spawn, and they got a quote out to me that very same day. Very professional from beginning to end, and since I was working from home at the same time, I really appreciated Keith's extremely accurate time estimates as to when they would arrive so that I could make sure I was available to grab the door. I had forgotten to mention a few days into the demolition process that water had leaked under my carpet a bit and I asked if they could check that as well - no problem at all, they lifted up the carpet, removed the bit of mold that was there, and disinfected it properly. Even went the extra mile to carefully place everything in the garage so that it was all as out of the way of the cars as possible and answered any questions I had. read more

We had a leak in the bathroom. Was referred a plumber...they referred a different company. That company quoted us $7,000 along with telling us we needed to pay for other things too. Went to Yelp and called two places. Of the 3 World Restoration was the best. Best = On time, professional and straightforward. No BS. They came out with in 30-40 minutes after my call and didn't try to sell me. They told me what the issue was, what needed to be done vs. what the other companies said and quoted me a price 61% less than companies. He spent a ton of time explaining to me what was needed and what wasn't. IF you need a restoration company, I'd call these guys first. They were straight forward, honest and fair. My insurance company denied the bid so cost was important as was doing it right. I'd rather spend the money to get it done correctly but I need to know the people doing the job are honest and good. In this case..they were honest, good and beyond Fair from a cost standpoint. I highly recommend using World Restoration. The other two companies were just the opposite and I'm thankful I found these guys. read more

I needed mold removal and water remediation after my water heater leaked. The service provided by Jim, Keith, and their crew was exceptional. They were very honest and communicative throughout the whole process. They showed up when they said they would, quality of their work was outstanding, and they were reasonably priced. I would highly recommend to anyone who needs restoration work. read more

We had mold and mushroom growing on the wall of one of the bathrooms due to a suspected leak. Jim came out and identified possible causes. What really impressed me is the fact that instead of trying to push us to go through them to do the work, he asked how old my house was and after finding that it was only 2 years old, informed me that I should go through the builder to get it fixed for free since it is still under the 10 year warranty. I actually didn't even realize that anything in the walls were still under warranty for 10 years under CA law. He was super honest and helpful and full of class. We asked him to come back after the builder opened up the wall and found more mold. On this second visit, he gave us great advice on how to best approach the restoration. This advice really helped me ensure that the builder's work was done correctly. Thank you Jim! You are awesome and I would definitely come to you again if I had any future issues with mold. read more

I had a leak from what I thought was my upstairs laundry room which was now causing mold on my garage ceiling. I got three bids and World Restoration was not only the lowest cost, but the most professional and reliable organization. The first bidder wanted to tear out my laundry room cabinet (which actually was unnecessary). Their bid was almost twice what World Restoration was. World Restoration, took care of the garage ceiling and discovered the leak was actually coming from my upstairs bathroom, not the laundry room. The team who did the repairs were awesome and worked diligently to get the job done. I really appreciate these guys, honest, on time, hard working and dependable. I would recommend them highly. read more

We had a leak in the laundry room that spread to the kitchen behind the fridge, out to the counter by the stove. It was our 3rd leak within a year and a half (yes, leak #3), 2 previous contractors. We called World Restoration and they came out within the hour. Assessed the damage, immediately started tearing out the cabs and got down to business of drying the wood before mold started. They traced the leak back to behind the walls and fixed it, along with drying the walls (took a long 5 days with a blower and de-humidifier) AND replaced/repaired the wet cabinets and wood when it was all dry. It was all very well done, very professional. Not once got the feel of them pitching a sale. Everything was laid out plain and simple. Jim was very straightforward with assessing the damage and how to fix it. He made me feel very comfortable and never like "the little woman". I would very definitely use them again and highly recommend them with no reservations. read more

They are DOPE! in a world with TONS of options for restoration work and connections beyond (to help with repair on homes) these guys are the BEST! Kind, sharp, professional, prompt, efficient, diligent, disciplined, and simply put YOUR needs first. If there were 8 stars they would get it from me! Keith and Jim are awesome and wonderful people to work with. I will be a customer AND a referral for life! Thank you fellas for an EXCELLENT experience 3 times over! read more

Whether you have a water leak or other type of plumbing leak in your home, it can be hard to detect the problem until there is significant damage. I had a pipe damage above the ceiling. James and his technicians can apply their training, expertise, and high-quality equipment to detect a suspected water leak and address the problem at its source. read more

My house had a mold situation, which made me quite ill. And thanks to Yelpers, I found Jim and he and his crew remediated the moldy areas and my house became a better place to live! The whole situation was quite distressing, as I had to get the mold inspectors test the house and coordinate the remediation and post remediation tests, which lasted over 2 weeks (this didn't include the rebuilding part). Jim was very knowledgeable and honest, and even caught an active leak of the powder room toilet. The crew was polite and professional. Even mold inspectors praised the quality of work they did. In addition to the quality work, their quote was reasonable. The whole mold remediation can be very expensive, but knowing that working with a good group of people made me feel better. They were also accommodating to my sensitivity by bringing more air scrubbers. Keith in the office was always prompt and responsive. I really appreciated their professionalism, as I found many companies that just were just lacking. Hopefully I don't encounter another moldy situation, but if I do, Jim will be the first one I call. read more

I would like to thank both Jim and Keith for the speedy and great service. Our rental property in Whittier had a toilet leak in the upstairs bathroom with sitting water within the ceiling. I called World Restoration on a Wednesday, they were able to go out the same day for estimation and complete the work within 3 business days. The peace of mind knowing our tenants were not inconvenience for a longer period, and the work getting completed quickly is why I'm a fan. Thank you again. read more

These guys were professional from the first phone call we made. They were punctual and knowledgeable on these matters. Came out the next day after calling them. They even came out on a Sunday. The supervisor came out every time the team would as well. They were honest from the get go and stayed within their initial quote. I will definitely use them again and of course recommend them to family and friends. I would not call anyone else for mold and or water damage restoration. read more

I had 2 separate floods in my house within 1 year. We called World Restoration with both incidences and were very happy with the service. They were very professional, thorough, and extremely responsive to our many needs. I highly recommend them as much as I recommend not over-filling your bathtub! read more

Our refrigerator leak required immediate water damage restoration on floors, walls, space behind cabinets etc. World restoration dis excellent professional and quality job and saved the high quality hardwood floor. They answered all questions thoroughly and ensured there was no price increase during the work in progress although they worked more man hours and let the equipment run longer. I appreciate time punctuality the most. read more

Like everyone writing this type of review, I did not want to use this service. I had to use it. My water pipe leaked inside my wall and got damage to my dry walls and baseboard. World Restoration responded quickly and offered a very reasonable price compared to another big advertised restoration company. Jim the owner came out for a free estimate and had has men working on the repairs the next day. After the water restoration repair, his company also does dry wall and baseboard repairs. In the end, his men did a fantastic job with paint matching texturizing the walls. I hope I NEVER have to call on Jim again, BUT if I had to...I would without hesitation. read more

Unfortunately I had to use World Restoration twice! For two separate mold issues, but both experiences have been awesome! I can't thank Jim Sanchez enough for his amazing customer service and attention to detail. Having two small kids in the house I was worried about exposure to toxins and debris but Jim put my worries at ease when he explained the process of containment and making sure the job was done right! He also gave me pointers on which materials to use for my floors so that I wouldn't have to worry about water damage in the future. Working in real estate I am guaranteed to come across a home with mold/ water damage and World Restoration is now my go to company to help with any future issues. read more

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I found fungus and mushrooms growing up through my bamboo floors. I called World Restoration and Jim (the owner) was at my house within an hour. I then had a plumber and an irrigation guy come out to try and determine where the moisture was coming from and they couldn't figure it out. World Restoration determined the root of the problem and brought out heavy duty equipment to help us address the issue ASAP. He also gave me some great tips on how to avoid moisture problems in the future. Jim and his staff are great and I am so thankful that I called them for help. Hopefully I do not have any more water issues in the future, but if I do, World Restoration will be my first call. I highly recommend them and if I could give them 10 stars I would! read more

Called World Restoration after I had some water/mold damage and James quickly came out to provide an estimate. James provided great customer service, was very patient explaining everything from the initial visit to providing updates and answering questions throughout the process. Would definitely recommend them! read more

Honest Jim! Thank you Jim, for coming out and saying I didn't have water in the walls. You could have made up the charge like the other company who came out, but you were honest, and then gave a suggestion to fix the slight musty smell. This is the kind of honesty and care we need! read more

world restoration is really a first class business. the owner James is so knowledgeble and pleasant . He takes times to answer all your questions and the price is reasonable and the estimate is so clear no ambiguity like other companies and that really put your mind to ease. Every one of his work crew are great like Keith and Kevin, sorry I did not remember the names of the rest of the crew but they are all great. they are polite and do great work disinfect and clean the wood which look like new after cleaning. they always wear shoes cover and always tidy up at the end of the work days. I will highly recommend this company to anyone. Thanks Jams and the entire work crew. read more

Jim came over and gave me a free estimate on the water damage repairs. They did such a great job repairing the water damage that you can't tell that there was water damage. They used less labor than the estimate so Jim reduced the bill. I am super happy with the results. I highly recommend WRI. read more

About two years ago Jim and his crew performed some work on our kitchen. It took about a week and the only hiccup in the process was that the baseboard samples were misplaced/lost by the guys referred by Jim. A couple of calls to Jim and the samples were returned. After paying in cash, we parted ways in good terms (or so we thought). Fast forward to August 2018, we had to call them for a different water damage. Imagine our surprise when we were told that we are blacklisted and being denied service because of "the negative experience"!! Them losing our only samples make us (homeowners) the bad guys??!!! I was in disbelief, so I called to ask for a clarification, only to be treated rudely by a very irritated Kirk (he complained that I was annoying him by asking how this was fair treatment...). So, anyway, be advised: if you "inconvenience" them in any way, you might be labeled as a bad customer through no fault of your own. read more

Tried to get $135 for a service call just to come to my home and take a look and provide an estimate. No way!

World Restoration came out to provide an estimate to repair some water damage I noticed in my newly purchased house. However, they took readings and found that the areas were dry and that the damage was most likely very old and nothing to be concerned about other than aesthetics. I really appreciate their honesty and time. read more

World Restoration is truly one of the last honest companies in the business. Whenever I need home repair, they are the first phone call I make. The technicians are very professional and capable. It's not about making a sale. They want to provide the best service possible at a reasonable price. I've referred them to all my family and friends. read more

If you think all water damage restoration companies are the same - think again!! I had the guy from Paul Davis Restoration come out to give me a quote for some water damage repair and they quoted me 3x as much as World Restoration without even testing for moisture! Keith from World came by with his assistant, performed a thorough check with his meter/detector for moisture and did the job right away without any bs. The drywall and paint was perfect! I can't even tell where he patched it up!! Great job! read more

I've been meaning to follow up with a 5 star yelp review for Jim's team at World Restoration. This review is based on their response time and their professionalism since my repair was paid for by the William Lyon Homs (they contract World Restoration for their post 2 year, pre-10 year home warranty). Jim (and Kevin too) is extremely punctual. When they say they'll show up at 10am, for instance, they'll show up +/- 15min window. I love it! That's such a breathe of fresh air! They own devices to detect wet spots and they do an amazing job fixing and cleaning up the damaged part. read more