My concern isn't billing related or service related…read more On two occasions, first about a year ago I witnessed a group of service men outside a housing community. Spewing racially charged comments towards the residents. Called on to report this conduct and ended up falling on deaf ears. Today, as I drove down Main St in Poughkeepsie. I observed two workers unloading a service truck gawking and woofing. At what could've been a 20-25 year old young lady. From my window I yelled " get back to work" in reply I believe I heard a vulgar response. I from that time and for the following hour was bounced around on calls to file a report. Again feeling the Deaf Ear! Unacceptable Central HUDSON !!!

* If I could give Central Hudson -10 stars, I absolutely would…read more My experience with Central Hudson has been nothing short of infuriating, exhausting, and deeply disappointing. The customer service, billing practices, communication, and overall treatment of customers have been absolutely unacceptable. A particularly disturbing incident happened during our most recent interaction with one of their representatives, Maria. She came to our property and disconnected our power without knocking, ringing the doorbell, or providing any notice or warning that she was about to do so. There was no meaningful attempt to communicate with us before taking an action that directly affected our household. That level of disregard is completely unacceptable. And unfortunately, this is not an isolated frustration. We have repeatedly encountered issues involving questionable billing, inaccurate readings, audit concerns, unexplained fees, and conflicting information regarding our account status. We have made payments in full, only to subsequently be told that we are past due or facing a final termination warning because of charges and fees that we were never properly informed about or given an opportunity to acknowledge or dispute. At some point, customers have to be able to trust that their utility company is accurately measuring usage, accurately billing them, properly documenting charges, and communicating before taking serious action. That basic level of accountability has been severely lacking in our experience. What makes this even more frustrating is that, in our area, there aren't many alternatives. We are seriously looking into transitioning to a full solar setup because we would rather invest in our own energy solution than continue feeling trapped in a system where we have so little confidence in the company providing our service. And if another legitimate energy provider becomes available in our area, I will switch without hesitation. Central Hudson should be listening to the customers who have been voicing these concerns instead of treating them as isolated complaints. The fact that so many other customers have expressed similar frustrations only makes this experience more concerning. Customers deserve transparency. Customers deserve accurate billing. Customers deserve advance communication. And customers absolutely deserve to be treated with basic respect. I am beyond disgusted with my experience with Central Hudson, and at this point, I would strongly encourage anyone considering their energy options to do your research, understand your bills, document every interaction, and know your rights as a customer. Central Hudson: this needs to be better.

Great Albanian-American owned small business, fast and friendly service, great prices on #2 heating…read moreoil... I use they often for my Putnam County property...my heating oil needs are pretty large and they handle it with no problem. So if you're in need of #2 heating oil and live or work in Westchester, Putnam, or Dutchess County they are a good place to start.

I purchased a new property here in Putnam County and was in need of a new fuel oil supplier and…read moreEuro Fuel Co was chosen. I spoke directly to the Owner of the company who was very pleasant to speak to. He was very professional and explained why his company has the best pricing and unmatched customer service in the area, even when you might need a emergency service on short notice. I was very happy with his price quote, very professional demeanor, attention to the needs of the customer...and it also helped he was close by my location.

Jurassic Fuels scams senior citizen. On 12/5/25 they charged me for a 175 gallon oil delivery. By…read moreChristmas I had no heat. A technician quickly discovered the problem. I was out of fuel. The tank was bone dry. I paid for oil that I never received, Do not trust these people.

I switched to Jurassic in early January after realizing Petro, who I was with for many years, was…read moregouging customers on their market price plans. A November delivery from Petro was over $1.50 more per gallon than Jurassic. Just got my 3rd delivery from Jurassic and all have been great. They have always delivered before their promise date which is usually within 3 days anyway. Their online ordering is simple and effective. They also email right away to confirm your order. Regarding pricing, they have always been lower or tied for lowest with anyone else and dramatically lower than the average pricing posted by the state. Since their website is so efficient, I haven't spoken to anyone there, but their drivers are always respectful of our property, do their job, and leave so you might not even realize they they were there until you look at your tank or in your mailbox. You do have to monitor your tank level and place the order as they don't monitor your estimated level, but heck, as a homeowner you should monitor anyway. Also, there are no contracts. It seems like their business philosophy is simple...provide quality product, reliable service and a great price and they retain customers. Look at their website for prices and if you are paying more, give them a try. I'm glad I did!

I see that Valley oil has one bad review... I have had only good experiences with Valley oil. They…read moreare consistently cheaper on daily home heating oil prices than the other companies I have used. Most times, they cannot do same day delivery without an additional delivery charge. If you don't have a contract with a company and you call as needed, this is a consistent winner on pricing per gallon.

We have been customers for years. Ordered oil delivery on Wednesday and they can't come until…read moreSaturday. Even after explaining there is a 5-month old baby in the cold with no hot water, I was hung up on. Inexcusable customer service... spend a little extra money and go to a company that can deliver for their customers.

If you're not unbelievably rich you'd be better off to avoid this place. They charge much more than…read moreother companies for oil and for propane than any other company around. Before ordering from Love, call around and get prices. You'll see what I mean. They do not deliver in the winter months on a regular basis. They wait till your tank is almost empty when the prices are highest so they can gouge you. Be warned. They overcharge.

From the owner: More Info: For over 100 years, LoveEffron has been the name that your Dutchess, Orange and Ulster…read moreCounty NY neighbors have trusted for all of their home comfort services (heating oil, propane, air conditioning, home generators and security systems). From always being there when they need us 24/7 to pricing and payment plans that help them manage their energy costs throughout the year, your neighbors chose LoveEffron as the local company that provides total home comfort, total peace of mind and great savings on energy costs. Find out why by letting us do the same for you today!

Marco did an excellent job around my house. This was a bit of everything job that required careful…read moreplanning and continuous communication and coordinated execution. Marco pulled it off in the planned time and his thoughtful touches that I didn't even think about were very appropriated. Very transparent pricing, a rarely seen thing these days. I would recommend him for any landscaping and excavation job you need. A great person to work with.

Prompt and courteous work with honest pricing; I would definitely work with Mark and ML Landscaping…read moreagain

CES just completed our transition from fuel oil system to propane. At every step of the way they…read morewere helpful and professional, showed up as scheduled and finished the job as promised. My thanks to Jim, Paul, Ed and the rest of the crew. Great job guys!

From the owner: Propane/Fuel Oil service and deliveryread more

Just had excellent experience with Mr Rooter..on the…read moretechnician went out of his way and beyond the call of duty .They resolved the problem immediately and efficiently. The office staff was very pleasant and I would recmend them on the highest level. thanks Jon

I called Mr. Rooter Plumbing because I had a blockage in my main sewer line. They were able to send…read morea technician the following day. The technician arrived on time and began to assess the situation. We agreed on a price for the service and the technician, John Keating, began the task of completing the job. He was courteous, professional and explained exactly what he was doing. After clearing the blockage, he ran water down the line for about five minutes to be sure the pipes were clear. He also suggested ways to prevent the build up from repeating itself. I am extremely satisfied with his service and will definitely consider using Mr. Rooter Plumbing for future needs. I will also refer Mr. Rooter Plumbing to my friends and family. Kudos to John for being professional and knowledgeable. Well done!!!

Winslow has been servicing all of my HVAC equipment for over 25 years. Rick is a skilled technician…read moreand always gets things fixed and running. Sam is always there to get the ball rolling and most importantly, I trust them!!!

Great family run business. Reliable and thorough work…read more My sister is 90 years old and having air conditioning is critical for her health, not only her comfort. So glad we have them to rely on. Thanks!