I bought a house - we closed in December. We had record breaking low temperatures only to discover…read morethat our boiler was not functioning. The temperatures in the house dropped to 40 degrees and in a panic I started calling anyone I could get a hold of after business hours. I had a stellar experience since my first conversation with the business owners. They helped me troubleshoot and came to my home right away when I could not resolve the issue myself. I was even more impressed with the technician's skills. Devin effectively narrowed in on the malfunctioning parts and replaced them with parts stocked in the service truck. He was friendly and took the time to explain how the system worked and what his plan of action was. The rates were very reasonable and the service was exceptional. A+++ would recommend for heating repairs and fuel oil. Thank you!!! - Andrew

Fast and easy to set up. The female who answered the phone answered all my questions and they were…read morequite a few, yet she had addressed them.

I switched to Jurassic in early January after realizing Petro, who I was with for many years, was…read moregouging customers on their market price plans. A November delivery from Petro was over $1.50 more per gallon than Jurassic. Just got my 3rd delivery from Jurassic and all have been great. They have always delivered before their promise date which is usually within 3 days anyway. Their online ordering is simple and effective. They also email right away to confirm your order. Regarding pricing, they have always been lower or tied for lowest with anyone else and dramatically lower than the average pricing posted by the state. Since their website is so efficient, I haven't spoken to anyone there, but their drivers are always respectful of our property, do their job, and leave so you might not even realize they they were there until you look at your tank or in your mailbox. You do have to monitor your tank level and place the order as they don't monitor your estimated level, but heck, as a homeowner you should monitor anyway. Also, there are no contracts. It seems like their business philosophy is simple...provide quality product, reliable service and a great price and they retain customers. Look at their website for prices and if you are paying more, give them a try. I'm glad I did!

Jurassic Fuels scams senior citizen. On 12/5/25 they charged me for a 175 gallon oil delivery. By…read moreChristmas I had no heat. A technician quickly discovered the problem. I was out of fuel. The tank was bone dry. I paid for oil that I never received, Do not trust these people.

(Old) Freedom Propane owned my 50-gal tank when I moved in. So in 2022, I had them add split off a…read moreline for a gas grill, and was told it would be ~1 hr job and their charge per hour. When the work was done 60 minutes later, I was charged more than 4 times what I'd expected. NEVER AGAIN. ZOOM forward to 2026 and I learned of the NEW Freedom Propane, bought by a larger family-owned business. Well, it's a WORLD of difference. I needed to change a cut line from a gas stove to instead extend it to a portable generator spot, add a quick-connect valve and hose. Tom visited, gave me a quote on the job and clearly explained the basis for the quote. NO SURPRISES, unlike the 2022 experience. I agreed to the quote and Cory came the following week. He explained clearly what he'd be doing, worked efficiently, retested ALL the lines. The work was done cleanly, the plantings near the house were worked around, and both Tom and Cory were friendly and well-mannered. Tom & Cory completely renewed my faith in Freedom Propane. Thank you both for your great service.

Freedom Propane has been my propane provider for many years…read more They were recently acquired by Combined Energy Services of Monticello I was on automatic delivery and ran out of propane while cooking dinner. In addition I was without propane to cook for two days , I suggested a simple pony bottle and was promised delivery the next day. It never happened. I called Combined Energy and asked for a credit of 25 dollars for my ruined dinner. They said they would not issue a credit. It was a take or leave it approach . Not the best way to introduce itself.

What a great company! Fair prices, quick delivery. The staff are very friendly and accommodating…read more Highly recommend them.

Horrible experience. Watched them deliver to my neighbor and then drive right past my house when I…read morewas on for a delivery. Called a bunch of times and they finally called back and the lady said the driver ran out of fuel. Then today the owner called and said the driver had to be at his anniversary so he could do my neighbor but not me??? So did he run out, or was the driver just too busy to do one more stop? Lesson learned, now I'm dumping cans of diesel in my tank until I can get a delivery.

Over 20 years of service with this company. They are highly reliable and responsive with reasonable…read moreprices.

I ran out of heat on Friday night and it was 60 degrees in my house . Saturday morning I tried…read morecalling a few places and no one was able to make a delivery for me . I called up and spoke to Chris Daley and he was very accommodating and helped me out in my emergency situation and was able to make an oil delivery to me . A true life saver for me and my family ,thanks again!

called the company because I had no heat from the zone in my house. They sent a technician out off…read morehours and he said I had a faulty thermostat. So they replaced it and said that would fix the problem. Well it didn't. 3 days later I still had no heat in that zone. Once again I call them and the same technician comes out and now tells me I need over $1000 in new equipment. The next day they send out a technician to replace everything they said I need. The next 2 days, still no heat. I call them once again and now they tell me I need an electrician to do rewiring. They strung me along for over a week and kept charging me for all their service calls and unneeded parts. I finally got someone else who fixed my problem right away. Would never recommend using them.

I can't say thank you enough to upstate energy! It was the hottest day of the year and I was in…read moresearch of someone to please come look at my ac that was failing . I called upstate energy and even though I wasn't a client yet they understood the severity of my situation and came out in a very timely manner. The technician was thorough and friendly and walked me through the issues. Everyone was super kind and friendly from calling the office to technician! I would highly recommend upstate energy to everyone and anyone !

Just moved into our house and didn't want to burn wood without getting the chimney and fireplace…read morechecked first, calling mid season, most companies were booked for weeks in a row, Top Cat was able to get me in the week after I called, the guy Brian was honest, said it didn't even need a cleaning, just a cap because water was slightly getting inside. He installed the cap for a reasonable price and gave me some good info on our unit. Answered all the questions I had and took care of business. He could have told me anything and I would have went for it because I'm ignorant on the subject, but he was honest. I Would recommend Top Cat to anyone!

They arrived right in the timeframe given, were efficient , friendly and thorough. Would highly…read morerecommended! Thank you Bryan and coworker .

Impressed by these people. Had an issue where my propane ran out so no hot water or heating…read more Called out of hours and got a call back in minutes with an honest, helpful explanation of my options. Next morning I called back when the office was open and someone was round within an hour and sorted everything. It then turned out there was a small issue that needed sorting out that he'd missed and I called and within a couple of hours someone else showed up to fix it. Having dealt with a number of the team they've shown themselves to be honest, responsive, friendly and really committed to looking after customers. It's good to feel in good hands for our heating and hot water.

If you wish to pay the hugest fee Use crown. Delivery people, are extremely kind. Again, as with…read moreeverything service, in the limited choices in Hudson, you get rude reception, you like mask , for no results, go with Crown gas, at double the rate of other firms. Only reason I have it now, someone switched my account from Paraco. Serves all people in my private neighborhood, at a respectable price, no attitude from reception, and your problem is fix, or they recommend a good service. At 59 , one more service person , think it unreasonable not to wait 19 minutes, call you nick names like " sweetie." Will change whom I use Reliable, certainly. But as services Putnam County, or Westchester (taxes easily 120k) they are u aware of how much they over pay. 1st lesson of New York, go to "Sample Sales" in NYC for 80 percent off what Barnery's hasn't sold. Crown gas , is walking into Bendel's , not look at price. Surprise , you pay the full mark up. Know many people happy with this service, , however if not in lower Westchester, save your money . You will get far better service. Closer to home