I was being charged $6 per gallon of propane. I just switched to AmeriGas for less than $3 per…read moregallon. As I was canceling Suburban they said they would price match what the other competitor offered me. It was too late!

Withdrew $600 from an elderly woman UNAUTHORIZED and still five days later everyone says there's…read morenothing they can do - one week before Christmas. If I can give zero stars I would.

Great service and prompt prices are far better than anybody else. And their delivery crew knows…read morethe deal, I have vacation home that I split my time with, so I was talking to one delivery guy about efficiency and he recommended keeping the house a 56 when I'm not there because that was a good point for both efficiency and comfort as far as walking into a cold house, he was right. 56 is no less efficient than where used to keep it and if I forget to turn the temp up remotely I'm not walking into and ice cold house

Terrible customer care. Terrible service. Prepare to be robbed. They charge for everything and even…read morethings that never happened.

I had an oil delivery and the driver was walking all over my property and decided to go on my back…read moredeck which was blocked off to leave a receipt he broke my screen door. My back deck was redone, had wet paint. I had to have the deck done over again. The owner has an attitude problem. The driver had no business walking all over my property and destroying my deck.

I had an emergency and they came earlier to Me than they had…read moreoriginal said. Can't beet them !

VEO has to be the worse company I have ever dealt with, they were incompetent from day one. They…read moredidn't show up when they were supposed to. They installed the gas line wrong and my contractor who was remodeling the kitchen had to fix it. They were supposed to run a line to the gas grill and never did. THEY installed the gas tank next to the A/C condenser (which were there before the gas tank) then 2 years later wanted to charge us over $300.00 to move the tank. Terrible service and incompetent.

PS: They didn't "credit" me for what was remaining in the tank. They charged my friend's credit…read morecard hundreds of dollars who bought the prior delivery for me. This company is so utterly corrupt. They are thieves and liars.

Our propane Gas heater in our kitchen was not working and it's really cold weather. We called for…read moreservice and they were responsive very fast! They had Greg, a service technician at our house in 1 hour. He asked a few questions and understood the problem. He explained the situation clearly and Fixed it promptly. No stress. Thank you, Greg. It's on my calendar to call you in July for summer annual maintenance. You've earned my business.

I called today to inquire about switching my service to CES (big mistake)…read morespoke to a nasty woman named dawn, who wouldn't even let me speak to a salesperson (bimbo was on a power trip) I don't know how these people run their business but having this idiot Dawn as the contact person is not a good idea Stay away from these folks

Spoke with Julia today. She helped me with a question I had and resolved a billing problem…read moreimmediately. Love that they answer the phone and are very friendly and helpful. Thank you CES.

Very impressed with the professionalism and service quality of CES. I have a propane boiler which…read morebroke down. CES helped me make a diagnosis remotely so they could order the proper part and make a visit ready to fix the problem. Jordan and Rudy showed up on time, confirmed the issue, and replaced the part efficiently, and all with a smile. Thank you!

Just got rid of this terrible company. Almost $400 to clean my furnace. The guy was on the phone…read morethe whole time he was here. I had to wait to hire someone else right away because I am on a fixed income and needed oil. When the new company came 2months later the furnace was black inside and not running properly. Owner refused to reimburse any amount of money. Stay away!!!!

My wife and I switched to Britt and Graff over a year ago and are very happy with the service. They…read moreare conscientious and competent, all our deliveries this winter have been with plenty of time to spare. And the service calls are equally well done.

Highhouse is always dependable and helpful, They put a new tank in and moved it to where I wanted…read moreto have it out of the way. They also don't charge for a tank rental which is saving us $1 per gallon for propane. All in all a great company to use.

We had an amazing rapport with this company the delivery guys are awesome and the man that works…read morebehind the counter in office is amazing however the two women that work in the office are not!!!! Our family is very respected in our community our church everywhere and I have never ever in my entire life been spoken to like I was by these two women passing the buck one to the other transferring me because nobody wants to deal with it. 8 months ago they doubled down our delivery request and we gave them no issues about it at all we told them don't worry about it we understand mistakes happen no big deal just give us a little extra time to pay it please and they told us no problem it wouldn't impede on us getting another delivery. However here we are 7 months and one week later and they're telling me that they won't bring us a delivery for the $248 that's left on our account that is due Even though three days ago we just paid them $250. We explained we have children in the house we have no oil we've had a good reputation with them for 7 years and the woman would not even consider letting us speak to the owner to see if we can get a delivery. Then they tell me that I can't speak to Amy that both of the bosses are not in and that there's no direct phone number or email to reach the owner of the company. And I am just honestly blown away that we were so polite to them we didn't make them come pump the oil back out we didn't make them dismiss the money off the account because it's their mistake that they made but here we are having some hardship right before school starts for our children and they won't even meet us halfway they won't let us speak to the owner nothing. And I know that these women have worked here for quite some time but they really need to reconsider hiring some younger more polite people that are going to work with customers that have been with them for a long time this actually brought me to tears because we will now be paying them the $250 and closing our account with them and telling everybody our story everybody in our community that uses them that loves our family loves our children knows what good people we are businesses should not be ran like this and women that have attitudes should not be allowed to speak on customer service ends. And Amy I really do hope you get to see this we really enjoyed the beginning years of y'all's service and appreciate you for always meeting us halfway prior however this experience was probably the worst I have ever ever had in any company in any situation.

Customer Care in frigid weather in Otsego County: Monday at 8:00 AM we ordered oil to be delivered…read morein "3 business days - the day of order doesn't count." But Tuesday we ran out of oil @ 8:00 AM. So we swore a little and paid an extra $199 to have a "special delivery" After a full day of freezing, Blue Ox drove 1 mile down East River Road from Weavers Farm Market, where they regularly deliver oil every Tuesday. It was 6:00 PM. The "special delivery" was a 1 mile detour of their route at the end of the day. I feel Blue Ox took advantage of us - I feel that the Blue Ox schedulers don't give a f*ck about customers (Weaver's is 1 mile away and gets oil every Tuesday - how much effort to add our address to the delivery) Blue Ox didn't do anything "special". And that said -- $199 for delivery at 10:00 AM would have been acceptable. Paying $199 for 10 hours of misery is not acceptable. When complaining -- Blue Ox said "All we guarantee is same day delivery." -- I would like to SWEAR at them mightily -- but I need their oil to get through these horrible winters/

Im not giving them a star. I had to, to make this post...My friends who are disabled called them…read morefor a tech to come out and just light her furnace from being shut off during the summer months. NOPE!!! They want $400. for their service fee. $400 bucks!!! She even asked if she would get the money back if nothing happened to her furnace (which she bought from them 3 yrs ago and doing monthly payments) during winter months. Nope, dont get that back. WOW, she even said being with them for 10 years never had such a hassle from these money grabbing company. Leaving these people in the cold!!! What a great company ...smh...Illegal also leaving them cold :( Dont buy from them. Let them drown from their money grubbing hands!!!