this second review is to reaffirm how professional this company is recently had work done had a…read morequestion about one of my units within 24 hours a technician appeared answered my question an even checked my unit to get a company to address your questions concerns promptly is a vital component to the doing business with this firm . so glad I found them as a senior this was of great importance to me .

Mr. Mini Split far exceeded my expectations in terms of price, quality, and value. His quote was…read morereasonable. the units are appropriately sized and well placed to keep my place toasty. The installation is beautiful. He showed up on time every day and worked late to get it done. He answered all of my questions and made sure everything was working. He's ridiculously nice, hardworking, and honest, and I trust him and his assistant do any work in my house any day. My minisplits and my heat pump water heaters are doing great.

Besson was contracted in early May to replace our aging central air system, We chose them over two…read moreother contractors because they also offered an inside duct sealing service that maximizes system efficiency. This was a 2 day project using the 1st day to remove the old system and seal ducts and day 2 to install and test the new system. They arrived on time with all the necessary parts and equipment to handle any potential problems. During the duct sealing process, it was determined that the existing duct structure had the equivalent of a 25.8 square hole. After sealing, this was reduced to the equivalent of a 2.3 square inch hole. IMPRESSIVE ! The new system was installed per plan and has been running well for over a month which includes one or two 90 degree days. It is so quiet that one can hardly hear it. The 3 man team were very personable, neat, efficient and explained things clearly as work progressed. If you need a CAC system, call Besson 1st before anyone else

Tim was very knowledgeable and helpful. We received a quote promptly and it was fair. We did not…read moreuse Besson for our job through no fault of his. I highly recommend getting a quote from them if you are shopping for heating systems.

A sudden plumbing problem (aren't they all?) while we had a house full of guests (of course) left…read moreus short one shower. I reached Blitz quickly and was soon on the phone with Noah, and we set an appointment and talked about the possible causes. Armed with a bit more insight, I was able to fix the issue. So Blitz did not come out, but they deserve credit for customer service and patiently helping me by phone. Seems like good folks and definitely on my list for future needs.

I had no hot water for our house in PA, and so I called Blitz. They came and checked my Rinnai on…read moredemand water heater and said that it would need to be replaced at a cost of $4,950. I called another plumber and they said the issue was that the power on the unit had turned off. They turned it on, and it worked fine. Is Blitz ignorant or trying to cheat me?

Amazing response time to clients needs, very knowledgeable, and a good value for the services.read more

Had very little input on problem…read more Didn't say anything about a price to look at problem for 15 minutes Till he was leaving

Awesome. Amazing service from this company it's remarkable, most professional, highly trained and…read moreskilled technician, Jordan. Courteous. Excellent communicator. Got right in and set about his tasks in a most efficient, confidence instilling manner. This man knew his honorable trade and profession. Just like back years ago when it took years of training to become considered skilled and a true craftsmen - who took great pride and honoring in their work. Jordan not only resolved the issue lick-it-y split, he went way above and beyond, performing well needed service adjustments and cleaning on my wonderful propane fired living room heater unit. He provided me voluntarily most valuable advice about my unit. Most helpful and educational. What a totally pleasant, stress free, problem easily solved experience. This gentlemen, a true man of his trade, is an outstanding representative for a company that has wonderfully provided all my home heating needs for over 20 years!! Thank you, CES!! Kindest regards. Bob Hunter S Fallsburg rbhunter2025@gmail.com

We had an issue with our very old propane heater and called CES…read more They sent a very knowledgeable, respectful, and friendly young man, Marco. Marco walked us through every step of the service he performed and was incredibly efficient. The next time we need service on our heater, we would request him by name. Outstanding!

Lavinia was so helpful setting up our account. She was Friendly and knowledgeable and got us a…read morecompetitive rate. .

Our propane Gas heater in our kitchen was not working and it's really cold weather. We called for…read moreservice and they were responsive very fast! They had Greg, a service technician at our house in 1 hour. He asked a few questions and understood the problem. He explained the situation clearly and Fixed it promptly. No stress. Thank you, Greg. It's on my calendar to call you in July for summer annual maintenance. You've earned my business.

called the company because I had no heat from the zone in my house. They sent a technician out off…read morehours and he said I had a faulty thermostat. So they replaced it and said that would fix the problem. Well it didn't. 3 days later I still had no heat in that zone. Once again I call them and the same technician comes out and now tells me I need over $1000 in new equipment. The next day they send out a technician to replace everything they said I need. The next 2 days, still no heat. I call them once again and now they tell me I need an electrician to do rewiring. They strung me along for over a week and kept charging me for all their service calls and unneeded parts. I finally got someone else who fixed my problem right away. Would never recommend using them.

I can't say thank you enough to upstate energy! It was the hottest day of the year and I was in…read moresearch of someone to please come look at my ac that was failing . I called upstate energy and even though I wasn't a client yet they understood the severity of my situation and came out in a very timely manner. The technician was thorough and friendly and walked me through the issues. Everyone was super kind and friendly from calling the office to technician! I would highly recommend upstate energy to everyone and anyone !

Grateful to have found this company! The door lock on our…read morewashing machine broke. I called several other appliance repair companies who were unresponsive or had a three week wait for repair. Bill's Appliance was recommended. I called and received a call back right away with a scheduled repair date within days. True to their word, they arrived just as they arranged and our washer was back in working order, all for a reasonable price and expertly fixed. Couldn't recommend enough!

Such great service! Bill tried to talk me through fixing my refrigerator, saying he was going out…read moreof town for a few days. It quickly seemed like I needed a service visit. His helper, Mike came the next morning and accurately assessed the situation and bought me some time on an aging appliance. Both were extremely polite and professional, and dare I say, 'caring'? A real old-timey way of doing business. Greatly appreciated.

Reliable! Did great job! Replaced our water tank and all pipes, filter system and pump switch, now…read moreit's all new and working great!

They were friendly and installed a new toilet, which still works well less than a year later. But…read morethe pipes they installed under the kitchen sink began to leak a month or so later. We should've followed up sooner but were dealing with medical issues. Now the pipe opened up and water is gushing onto the floor! They refused to offer even a discount to return to fix their own work, which should have held up for well over a year especially at their higher prices. Would not recommend or use CGK again!