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    Besson Heating & Cooling

    5.0 (5 reviews)
    Closed 7:00 am - 6:00 pm

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    Response time

    10 minutes

    Response rate

    100%

    Services - Besson Heating & Cooling

    HVAC installation or replacement

    HVAC system repair

    HVAC system maintenance

    2 More Services

    Water heater installation

    Water heater repair

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    2 years ago

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    4 years ago

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    Bonnie L.

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    4 years ago

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    Bonnie L.

    Thank you for taking the time to write this. Very much appreciated !

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    C R Wolfe Heating

    C R Wolfe Heating

    (6 reviews)

    Had these guys come to service our HVAC system that had stopped working. Technician came took a…read morelook for a few minutes, and figured that the problem was the control board and charged us $400 plus the service call and then left. After a few weeks of waiting for the part we called to find out an update and were told that the part should be in soon but we should just replace the entire system for some insanely amount of money! I said we'd consider it if we can't get it fixed. When the part finally came in a different tech who wasn't familiar with the system returned to install it. Then we found that we still had the same problem and that things still weren't working properly. The tech couldn't figure out the problem and that he'd need to go back to the shop to look at a schematic so he charged us for the service call and installation and left never to be heard from again. When we called to follow-up we were told to replace the system or don't call them back becuase they don't want to service the system because it's too old. Yet another company who just wants to 'sell' new systems to people who have older units. Again, this wouldn't be a problem if the system was completely shot and non functioning. But these guys just didn't want to take the time to figure out the problem and fix it. Techs were nice enough but what's with these attitudes in the office? Needless to say, I was able to find someone else from a smaller local service that pinpointed the problem which turned out to be a pulled wire from a plug which mysteriously happened during the previous part installation and a bad relay. He ordered the parts and came back to install them within a week. less than $50! It was unbelievable that these guys wanted to charge me to replace my unit. It's still working a year later with no problems! Go figure! Customer beware! The name says it all!

    I had a mini split system installed in 2021 by CR Wolfe and after the first year, it required an…read moreaddition of refrigerant due to an apparent leak. The tech was unable to find the leak, but charged the system and got it working well again. This happened again this summer and again it was restored briefly to working order. When it happened a third time, the service department sent out an amazing tech named Thomas who was determined to solve the problem once and for all. Thomas worked diligently much of the day, found the original problem, but continued to test to prove that it was the only problem! I had paid for the previous calls, but when Thomas found the problem it was clear that it was an installation error and reported this back to his supervisor. Now comes the part that separates this company from so many others; when I sent a letter requesting they consider refunding my previous service charges, the management agreed and promptly send a check for those charges. This fair, customer first attitude is so rare in these times and has made me a great fan of CR Wolfe (and their amazing tech Thomas!) WELL DONE! Bon

    T.Webber Plumbing, Heating, Air & Electric

    T.Webber Plumbing, Heating, Air & Electric

    (210 reviews)

    Right after I had Wyatt from T Webber snake out 2 clogs in my house. We went around & checked out…read moremy 70 year old septic tank. The tank & drainage was a nightmare or practically nonexistent . We heard water flowing into the tank which is not a good sign . Wyatt suggested I have him and Alvin come and take a look and inspect the tank further in a couple of days . Much to my surprise, I got a call the very next day. The very next day I had a call from T Webber stating that Alvin and Wyatt were on route to my house. The next day after he cleared the clog out for me in my house . Alvin and Wyatt showed up . Did an inspection, answered every question I could possibly have. By the end of that conversation, we had called Tiffany up on the phone, and got a prorate at a good price with good APR, and the loan was approved . Alvin, wyatt, and Tiff made my day an took so much weight off my mind. Alvin explained everything down to a science Wyatt went over everything with me and reassured me and Tiffany found the best rate possible for me and was reassuring as the loan came in to verify every detail of the job that would be taking place. A weight was lifted . I was worried about so many different things . These guys at T Webber were an amazing group of people, that reassured me, and helped me to realize that every problem has a solution, and made every solution possible where I didn't have to worry about a thing . They answered every question in triplicate lol. As many times as I'd ask, they were courteous and I enjoyed the time they spent in my home going over the description of the job details that would take place . These guys are some of the best people you will ever want to meet . A company that goes above and beyond to help Rectify any problem you might have whether it be septic clogs or any other issues with plumbing and heating services. These technicians are the pros . They're all well worth their weight in gold ! I was actually sorry to see them go but I look forward to seeing them back when the job begins . Tiffany made everything so easy and comfortable for me to go over with me so many different payment plans and options that would fit my budget . The guys sat with me for as long as it took to get everything we needed in place for availability explanation of job description as well as the engineers that would be coming with the excavator to do the initial dig . Alvin described every part of it as he looked over every part of the property to find the best way to accommodate this whole nightmare of a situation that I had . By the time he got done. Him & Wyatt had me relieved to know that everything would be taken care of promptly . Thanks to all the staff and technicians at T Webber. You guys Rock!!!

    Very quick to respond and follow up. I would not hesitate to use them in the future.read more

    Besson Heating & Cooling - hvac - Updated May 2026

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