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    Wallace Energy

    2.1 (62 reviews)
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    Response rate

    100%

    Services - Wallace Energy

    HVAC installation or replacement

    HVAC system repair

    HVAC system maintenance

    1 More Service

    Propane

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    Recommended Reviews - Wallace Energy

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    4 months ago

    Excellent service, always nice & helpful. Travis was great! Appreciate always being responsive and answering any questions we have.

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    6 months ago

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    1 year ago

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    8 months ago

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    11 months ago

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    10 months ago

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    6 years ago

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    7 years ago

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    5 years ago

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    7 years ago

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    7 years ago

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    Page 1 of 2

    Ask the Community - Wallace Energy

    Review Highlights - Wallace Energy

    Tony took the time to show me switches and valves to help me better understand my heating system and what to do in an emergency.

    Mentioned in 4 reviews

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    A C Howell - A C Howell Propane

    A C Howell

    (6 reviews)

    This company is out to take every penny from the consumer. I brought a house the propane was…read moreincluded in sale, they came and removed the regulator. and charged me to put it back on. Who told them to take it off ( they don't even knock ). I informed them to only fill on my request as I was using just for a dryer and because the appliances Center was doing all checks they removed the regulator again before anything was even delivered. They charge you for 100 lbs of gas on a tank not empty that marked 80. they are bullies and con artist. They will not come remove their tank as they would like to keep billing 5 dollars. DO not use this company. nothing but hell from them and the receptionist/ phone lady must be owner nasty as she can be and oh so self righteous. She has the right to tell a homeowner what they should can not do in their home

    Wife and I moved into a new home requiring propane for the range, dryer, and fireplace. We're also…read morenew to the area. I called AC Howell on the recommendation of my brother-in-law who has used them for years. AC Howell informed me of the process and the $50 drop off/set up charge upfront. What a previous poster didn't realize is the charge covers the initial setup labor and line pressure test (as an engineer, I can tell you this is absolutely an essential safety check and liability reducing step considering this is a high-pressure system handling a highly combustible gas). AC Howell brought out two technicians, pressure tested the line and found a leak on the old, underground black iron pipe. Not surprising as the iron has been underground for 20 years (black iron tends to rust in damp environments). They then engineered a solution creating a new (safe) hookup. There was an additional $50 charge (explained to me upfront before doing additional work) for this because of the additional time required for the new set up and moving the tank twice. It took them 1/2 a day at a labor rate of $100 total for two people (8 total man-hours) This was very reasonable considering the time required. They got it done! The system works like a champ, is set up looking professional, and they even tested all gas burning equipment in the house. I'm very satisfied with AC Howell and do not understand the critical reviews above as my experience was very different. Yes there was an additional charge. AC Howell explained both charges up front and the reason for the charge. I doubt they went through all the trouble of moving the tank twice (returning to their office a second time for the lift truck) to swindle me out of a measly $50. That's a lot of work/time to take me for (barely) a tank of diesel fuel . Finding a leak in black iron that has been underground for 20+ years is more probable. I recommend AC Howell because of their communication and thoroughness (e.g. safety check) and will continue to utilize their services.

    Wallace Energy - hvac - Updated May 2026

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