Very friendly service, great selection of supplies and gasses, happy to be their customer.read more

I on occasion I need CO2 for making soda at home. I bought a large CO2 tank from them to refill my…read moresoda stream tanks at home not only am I saving big money but these people are friendly and professional. They are busy with large company business but still treated me as I was just as important as they were. I'm a customer for life even if it's a small one.

Awesome. Amazing service from this company it's remarkable, most professional, highly trained and…read moreskilled technician, Jordan. Courteous. Excellent communicator. Got right in and set about his tasks in a most efficient, confidence instilling manner. This man knew his honorable trade and profession. Just like back years ago when it took years of training to become considered skilled and a true craftsmen - who took great pride and honoring in their work. Jordan not only resolved the issue lick-it-y split, he went way above and beyond, performing well needed service adjustments and cleaning on my wonderful propane fired living room heater unit. He provided me voluntarily most valuable advice about my unit. Most helpful and educational. What a totally pleasant, stress free, problem easily solved experience. This gentlemen, a true man of his trade, is an outstanding representative for a company that has wonderfully provided all my home heating needs for over 20 years!! Thank you, CES!! Kindest regards. Bob Hunter S Fallsburg rbhunter2025@gmail.com

We had an issue with our very old propane heater and called CES…read more They sent a very knowledgeable, respectful, and friendly young man, Marco. Marco walked us through every step of the service he performed and was incredibly efficient. The next time we need service on our heater, we would request him by name. Outstanding!

Brice #705 Good recommendations on boiler maintenance…read more Fast. Fixed issue. Good work.

Wallace owns Carpenter and Smith, so the issues that have come from Carpenter and Smith seem very…read morefitting to review under Wallace as any potential customer should be aware of the lack of service or danger to their home heating system by choosing Wallace/Carpenter and Smith. Carpenter and Smith has been the gift that just keeps giving. 5 months after cancelling with them due to poor customer service as well as technical service. 12 services calls to fix the issue that was never fixed.... And I just found out that they missed another mark that I told them about but they denied it being an issue. Please see my reviews to better understand how each technician as well as supervisor contradict another over issues all at the cost of my boiler not working properly or left with poor parts that can cause damage to it. As well, matters brought to their attention are never a big deal until they actually become one and then it always was a big deal. The great snafu of October 2024, started with the technician swearing my circulator needed to be replaced because it was old.... Nope, they wired my zones valves wrong. They replaced it any way and it made an awful noise every time it ran. I brought this to their attention. It was not a big deal. Every service call after that, I told them my circulator never sounded like that. They told me it was normal. 5 months later. Guess what, my Aquastat needed to be replaced and it had needed to be replaced for some time. It had been going bad. You know how you can tell, noises. The noise was it going bad. Carpenter and Smith misdiagnosed my whole system and almost created even more costly issues for me. A different HVAC company came out and have since remedy the destruction that Carpenter and Smith did to my boiler. Every call with C & S, I mentioned noises and nuances the boiler started to make after they replaced my zone valves and every time each technician told me they weren't issues. Now my circulator runs without making noises. Now my heat shuts off appropriately. Now the system is running more efficiently. Shame on you, Carpenter and Smith.

Spoke with Julia today. She helped me with a question I had and resolved a billing problem…read moreimmediately. Love that they answer the phone and are very friendly and helpful. Thank you CES.

Very impressed with the professionalism and service quality of CES. I have a propane boiler which…read morebroke down. CES helped me make a diagnosis remotely so they could order the proper part and make a visit ready to fix the problem. Jordan and Rudy showed up on time, confirmed the issue, and replaced the part efficiently, and all with a smile. Thank you!

This company so far has been very quick to respond, wonderful to deal with, and reasonably priced!…read moreVery pleased with our services from them!

This company is out to take every penny from the consumer. I brought a house the propane was…read moreincluded in sale, they came and removed the regulator. and charged me to put it back on. Who told them to take it off ( they don't even knock ). I informed them to only fill on my request as I was using just for a dryer and because the appliances Center was doing all checks they removed the regulator again before anything was even delivered. They charge you for 100 lbs of gas on a tank not empty that marked 80. they are bullies and con artist. They will not come remove their tank as they would like to keep billing 5 dollars. DO not use this company. nothing but hell from them and the receptionist/ phone lady must be owner nasty as she can be and oh so self righteous. She has the right to tell a homeowner what they should can not do in their home

Terrible customer care. Terrible service. Prepare to be robbed. They charge for everything and even…read morethings that never happened.

Great service and prompt prices are far better than anybody else. And their delivery crew knows…read morethe deal, I have vacation home that I split my time with, so I was talking to one delivery guy about efficiency and he recommended keeping the house a 56 when I'm not there because that was a good point for both efficiency and comfort as far as walking into a cold house, he was right. 56 is no less efficient than where used to keep it and if I forget to turn the temp up remotely I'm not walking into and ice cold house

A homesteaders playground. Stopped in for some chicken feed and fill up propane to grill steaks on…read morethis nice clear cool day. We were tempted to take home some baby chickens but we already have 75 and about a dozen at home ready to hatch any day now. Staff is dope, easy in and easy out. Never thought a city guy like myself would find such a fascination with farm life. God is good.

I love this store. The staff are knowledgeable, respectful and courteous. I get all my pet good…read moreand supplies at Tractor Supply

Lavinia was so helpful setting up our account. She was Friendly and knowledgeable and got us a…read morecompetitive rate. .

Our propane Gas heater in our kitchen was not working and it's really cold weather. We called for…read moreservice and they were responsive very fast! They had Greg, a service technician at our house in 1 hour. He asked a few questions and understood the problem. He explained the situation clearly and Fixed it promptly. No stress. Thank you, Greg. It's on my calendar to call you in July for summer annual maintenance. You've earned my business.