Tim was very knowledgeable and helpful. We received a quote promptly and it was fair. We did not…read moreuse Besson for our job through no fault of his. I highly recommend getting a quote from them if you are shopping for heating systems.

Besson was contracted in early May to replace our aging central air system, We chose them over two…read moreother contractors because they also offered an inside duct sealing service that maximizes system efficiency. This was a 2 day project using the 1st day to remove the old system and seal ducts and day 2 to install and test the new system. They arrived on time with all the necessary parts and equipment to handle any potential problems. During the duct sealing process, it was determined that the existing duct structure had the equivalent of a 25.8 square hole. After sealing, this was reduced to the equivalent of a 2.3 square inch hole. IMPRESSIVE ! The new system was installed per plan and has been running well for over a month which includes one or two 90 degree days. It is so quiet that one can hardly hear it. The 3 man team were very personable, neat, efficient and explained things clearly as work progressed. If you need a CAC system, call Besson 1st before anyone else

We recently had a boiler and hot water heater put in this week and so glad we decided to have WK do…read morethe job. Everyone that I had encountered during this process is extremely professional and helpful in answering any questions and concerns. The customer service after the install is definitely what it should be after a sale. Troy and Tyler who did the install came on time and was able to get started as soon as they arrived and did not break until the job was completed. Noticed that evening the water was not as hot as it was earlier and called for service and they sent out Art the repairman first thing the following morning. He was very patient as he troubled shoot the problem for several hours. Come to find wires that lead to one of the thermostats. I would presume it was like looking for a needle in a haystack. Regardless he worked on it until he found the problem. If anyone is considering to have any work done, I would highly recommend them and will be coming back to them when it is time to replace our A/C unit

We called WK to eval an AC unit which was not working. I was advised to turn the unit off in case…read morethe coils were frozen so the tech could work with the coil if necessary. I followed their advice. When the tech got to my house about an hour later, the ice had melted and dripped onto the furnace. The tech said my FURNACE was ruined and I needed a new 8k one! He took pix of the water and said "the whole thing is rusted" ( How does something rust in an hour??) Now our furnace was only a year old- under warranty- and we needed to get a second opinion. We called another company who fixed the problem for $100 and a new thermostat for $30. The second company said although there was a little water it did not cause the problem. Water had nothing to do with the problem. Problem was that my thermostat was not communicating well with the system. We also needed a new "board." This was under warranty. The entire system is working perfectly. WK is charging us $180 for the service call! We have received emails asking when we will go forward with the replacement!!!! We called WK today and spoke with the service manager who stood by WK's very incorrect evaluation. We feel that our reasonable complaint fell on deaf ears. WK was full of excuses. Watch out!!!!! NEVER AGAIN!!!!!!! We will pay their bill but with protest.

I recently had the pleasure of hiring Miguel to fix my toilets leaking. The experience is very good…read moreand Miguel gets the work done. There was a tiny problem found in the next day and Miguel came again fixing it. Recommend!

From the owner: Colombo Comfort Services LLC offers HVAC & Plumbing services to help keep your house comfortable…read more Spring specials available!

Had these guys come to service our HVAC system that had stopped working. Technician came took a…read morelook for a few minutes, and figured that the problem was the control board and charged us $400 plus the service call and then left. After a few weeks of waiting for the part we called to find out an update and were told that the part should be in soon but we should just replace the entire system for some insanely amount of money! I said we'd consider it if we can't get it fixed. When the part finally came in a different tech who wasn't familiar with the system returned to install it. Then we found that we still had the same problem and that things still weren't working properly. The tech couldn't figure out the problem and that he'd need to go back to the shop to look at a schematic so he charged us for the service call and installation and left never to be heard from again. When we called to follow-up we were told to replace the system or don't call them back becuase they don't want to service the system because it's too old. Yet another company who just wants to 'sell' new systems to people who have older units. Again, this wouldn't be a problem if the system was completely shot and non functioning. But these guys just didn't want to take the time to figure out the problem and fix it. Techs were nice enough but what's with these attitudes in the office? Needless to say, I was able to find someone else from a smaller local service that pinpointed the problem which turned out to be a pulled wire from a plug which mysteriously happened during the previous part installation and a bad relay. He ordered the parts and came back to install them within a week. less than $50! It was unbelievable that these guys wanted to charge me to replace my unit. It's still working a year later with no problems! Go figure! Customer beware! The name says it all!

I had a mini split system installed in 2021 by CR Wolfe and after the first year, it required an…read moreaddition of refrigerant due to an apparent leak. The tech was unable to find the leak, but charged the system and got it working well again. This happened again this summer and again it was restored briefly to working order. When it happened a third time, the service department sent out an amazing tech named Thomas who was determined to solve the problem once and for all. Thomas worked diligently much of the day, found the original problem, but continued to test to prove that it was the only problem! I had paid for the previous calls, but when Thomas found the problem it was clear that it was an installation error and reported this back to his supervisor. Now comes the part that separates this company from so many others; when I sent a letter requesting they consider refunding my previous service charges, the management agreed and promptly send a check for those charges. This fair, customer first attitude is so rare in these times and has made me a great fan of CR Wolfe (and their amazing tech Thomas!) WELL DONE! Bon

RUN AWAY **$3,000** to install a faucet…read more Absolute SCAM - When confronted, the higher ups set the price...​ Not for the faucet, just to install and replace the $30 trap and shutoff valve. Yes **THREE THOUSAND DOLLARS**. This was the estimate for an elderly couple. It should be criminal.

I do not recommend. Use anyone else but this company. Poor customer service. Waiting over 3 weeks…read morefor an 3/8 inch adapter that can be found at any hardware store, which stops us from using a reverse osmosis system that they installed 4 years prior. Every time they come out to service the system they bring the wrong filters resulting in extra days off that need to be taken; last minute canceled appointments saying they ordered wrong parts. Please save yourself the headaches and go with a reputable company or local with knowledgeable licensed master plumbers.

We had an issue with our very old propane heater and called CES…read more They sent a very knowledgeable, respectful, and friendly young man, Marco. Marco walked us through every step of the service he performed and was incredibly efficient. The next time we need service on our heater, we would request him by name. Outstanding!

From the owner: Since 1968, CES has been servicing customers throughout the Tri-State region of New York's Catskill…read moreMountains, Hudson Valley, Eastern Pennsylvania & Northern New Jersey with dependable propane gas, home heating fuel oil, kerosene, diesel fuel, bio-fuel deliveries and HVAC service & installations.