When I used their service with the father it was good. When the son came over the quality of work…read morewas horrible and he over charged me. I later found out that when they worked at Calligan their work was unethical and they were fired. I had the son come over and take a look at my water softener and after he looked at it the system completely failed and it destroyed my pipes. I would trust them with the service they provide.

They recently did a job for BM church. Highly recommend this company…read more Efficient, friendly, knowledgeable and reliable.

I had a very disappointing and concerning experience with Culligan…read more A water bottle delivered to my home had tape placed under the handle, making it not easily visible. The tape was covering a crack in the bottle, which I did not notice at the time of delivery. This strongly suggests the bottle was not properly inspected prior to being refilled and sent out. That bottle leaked, causing water damage to my floor. This is not a minor issue--it's the result of a clear failure in basic quality control. I reached out to the company via email and follow-up voicemail and did not receive a response within a reasonable timeframe. No acknowledgment, no attempt to resolve the issue. At a minimum, customers should be able to trust that containers are properly inspected before reuse. When that fails and causes damage, the expectation is that the company takes responsibility. If this matter is not addressed, I will be pursuing a formal complaint through New York State consumer protection channels. There are far more reliable, responsive, and customer-focused water delivery companies available. Based on this experience, I would strongly caution others before using this location.

Terrible service..don 't honor appointments. Miss direct payments to the wrong accounts. Don't…read morewaste your time with these people. They Don't even deserve 1 star! '

Very considerate owner came promptly. Sadly, my concern was not something his company handles as…read moreit was a sewage ejector pump- dirty water. Old Faithful handles clean water concerns. He did offer a name for me to call though and my new pump is working. If I need other water help I would not hesitate to call Old Faithful.

Excellent service Very Knowledgeable…read more Can not say enough how good and fast he was at fixing my well Highly recommend

I have had Pure Bliss out to install a filter and replace the UV system and I could not be happier…read morewith their professionalism and quality of work. Initially, I had a very old UV set-up and had reached out to a few companies, but nobody was getting back to me after I sent pictures of the unit. Pure Bliss was the only one who got back to me and explained that the unit was too old to service, but if I was interested in replacing it, that they could do that. They were the only ones to offer a solution. I have since installed a new unit and an additional filter and my water is great. Aidan installed the new filter and did an excellent job - making the whole system very organized and functional. He is super professional and friendly, and a pleasure to do business with. I have total confidence in Pure Bliss and like knowing that my pipes and appliances are being protected due to the water filtration system. Everyone I have dealt with has always been friendly and knowledgeable.

I wish more businesses were like Pure Bliss. I go to them with all of my water questions. Their…read moreintegrity is the absolute best. They have always provided me honest and real answers hands-down. They are a pleasure to deal with on every account, not only are they beyond helpful but they've always provided me additional information to assist me as well as provide me resources outside of their wheelhouse to help me. Greg, Laura and Kacie are the best.

RUN! Everything went well with installation and I was happy until the problems began…read more No one answers the phone at the location Service technicians make appointments when you are able to contact them on their phones, then cancel appointments or don't show up at scheduled time. They don't call to tell you they are running late or call to reschedule. You have to keep calling them. I purchased and oxygenated water system, soft water system, and Reverse Osmosis system. The problems first began when water started coming out of the tap the color of milk. We were never told this was part of the oxygenation process by sales or upon installation. People are afraid to drink the water when they see the color. Then the water from every tap tasted of salt and was undrinkable, I had to buy bottled water after opening a fortune on this system. When I spoke to Stephen in the office he refused to get someone out until the following week. it took two service calls for someone to resolve that issue. I was told by both the sales representative and service techs that Stephen owned the company. However, the one and only time I was able to get anyone in the office regarding the problems was Stephen and he denied it. A few weeks ago my water was no longer soft, I reached a technician on his personal phone and scheduled an appointment. On the morning of the appointment I received a call from the technician because he he had to cancel the appointment and would call me to reschedule when he got to the office. I did not receive a call and had to call and text him the end of that week to reschedule the appointment. The day of that appointment I received a call that he was running late and he gave me an updated time of arrival, he showed up late. In addition, I smelt a strong odor of beer from him but did not confront him because I was alone. When the technician checked the water upon arrival and before he left, he confirmed the water was hard. However, he assured me that after it went through it's cycle the problem would be resolved. While I was venting my frustration to the technician about the problems we were experiencing he actually told me we were not experiencing any problems. I then had to run through the list again and he insinuated that I was the one that had the problem and I was lucky I wasn't being charged for all the service calls. Once again, I never heard from anyone to schedule the follow up appointment My husband then reached him and an appointment was scheduled. My husband told his employer he would be in late because he wanted to be here for the appointment. The appointment was scheduled for 9:00 AM today 11/21/22 and no show or call. At 9:11 AM my husband place his first call to the technician and his call went to his voice mail. At 9:17 AM he called the office only to be sent to a voice mail at every extension. Three more calls were placed to the technician with no response. We had the phone number of another technician that had been to our house and my husband reached that technician. The technician that was supposed to be at the appointment was with him so he passed the phone to him. The technician insisted with my husband that my husband strong armed him to come on Monday and that he wanted to come on Tuesday instead. My husband explained he took time off of work, because this was the day and time the technician told him when they spoke. If he said he wouldn't be able to get out until Tuesday, he would have scheduled the appointment for Tuesday and gone in late. My husband was told the other technician would arrive around noon and he would eventually arrive as well. We are awaiting their arrival. I DO NOT RCOMMEND THIS COMPANY! We spent a fortune for these systems and the service is horrendous. In addition to having to purchase water because it was undrinkable due to the salt, now we have water spots on everything because the water is hard. I have just filed a formal complaint with the finance company they use. I feel they should be aware of the problems with dealers they do business with. They tried to reach them as well but were unable to contact anyone at the office either. I feel as though we have been scammed.

We had issues with our well water (hard water/iron etc) and within the week they came to assess and…read moregive us a quote, they fully installed a whole home purification system. The techs were great and it was a great experience all around! Plus, knowing that we now have the purest drinking water puts my mind at ease.

The Water Source service me many times, each time upselling me more equipment. It never worked…read more When i would ask them to come check it they would charge me more and never fix the problem. I finally had a plumber (who knew) come fix it all yesterday. Now all the black gunk is gone, my hot water works and its all fixed. I thought the Wather Source was the only company around and unfortunately kept using them. I really regret it now.

I bought the Home water softener system from this business. I met Dana years ago and he provided…read moreexcellent service throughout the whole process. Delivery, installation and explaining the way the unit works. Dana also checked the home water pipes and the appliances. He services the unit which i bought the EVOLVE SERIES for my home every 2 years. As you call with any questions Dawn is always very helpful and if need to speck to a technician she connects you to the Technician Paul who always explains everything. I am very happy with my unit and happy with them. Thank you so much.

Needed to replace an ancient water softener with a new one. Spoke to Nick at H2okay Water…read moreTreatment. He came right away gave us a good price. Installation was quick and neat. System is working great. Called him with a few questions which he was happy to answer clearly. Highly recommend him, his company and their product.

From the owner: Many Puronics water softeners incorporate a SilverShield HYgene filter to inhibit bacteria growth…read morewithin the filter media bed.