2 guys came out and told me they need to rebuild my whole toilet when it was just a simple…read moreadjustment. There company wanted 375.00 to rebuild the toilet when it was just a simple adjustment.

First of all, I am not from Greensboro, NC. I live in Northern Westchester and used Roto Router…read morerecently which turned into a horror show as far as expense. I had them clear a clog due to my sewer drain backing up which was disgusting so in a pinch I decided to use them. They came out and did perform the service and charged me $900 which I found out was about twice the cost compared to other services in the area. They then offered me a FREE video inspection of my sewer line which was done the next day that took about 15 minutes to do. At that point I was told that my pipe outside may be askew which could have caused the backup. The tech who performed this was very unprofessional and quick to let me know the minimal amount of details needed and was very quick to pack up his camera before I had a chance to take video or pictures of the results myself since I was called away momentarily. When I asked for me to do that I was told that I should have done it earlier. He then came back to tell me for them to fix the problem it would cost $9,000 - YES $9,000! I told him I wanted a copy of his inspection at which point he said he would submit it to his office and I could get one once that's done. I called to get it a day later and their office told me that the tech will call me back which he did and said that he was going to the office to submit it and that if i want a copy of it - IT WOULD COST AN ADDITIONAL $750 - YES $750 for me to obtain the video taken of MY PIPES in MY HOUSE !!!!! It is mind numbing that ROTO ROUTER has the audacity to charge those type of prices. I spoke to his boss later that day who told me he could nothing about it and that I was supposed to be told about the charges by the tech when he performed the service which he NEVER DID!! Then it became a "he said, she said" situation which I knew I would lose. His boss promised me he would at least call me back with the details of the inspection and never did after me calling him back at least 5 to 6 times and texting him as well. So much for being professional. STAY AWAY AT ALL COSTS and check out local options for these types of services - you will not be sorry.

We had a leak in our business.Cassidy came out right away and fixed what turned out to be many…read moreleaks in our first floor and basement. They were cordial,respected our property and fixed all issues ..Didn't gouge us on the weekend work.Would highly recommend! Martin Hogan Ulster County NY.

I called this company to get information regarding their policies and to schedule some work. After…read moreconfirming that they service my area, the person answering the phone was unable to answer my questions but assured me that the owner would return my call to move this job forward. Now, I'm a landlord and deal with tradesman and contractors frequently. I always ask for an hourly rate for labor, because if they tell you that "we quote you a job price and we charge a diagnostic fee" you have no idea how long that job will take, and it almost always benefits the contractor greatly, and you pay them whether you hire them or not. Instead of $120 per hour, it ends up being twice that much. To make a long story short, they never returned my call to answer my questions, so I hired a company that did return my calls. It was nothing more than a big waste of time for me, which,apparently, they couldn't care less.

I have been a customer for over 40 yrs, the work they do is excellent!!…read moreFriendly and explains everything they are doing! Would highly recommend to friends. Also, Marie is amazing and gets back to you very quickly and is very knowledgeable of the business and takes the extra step. Sue C.

Had emergency leak. Adams showed up within a half hour. Did great work. I would recommend to…read morefriends.

Mario Molino is an excellent plumber. We've had some bad luck with plumbers in the past, so we were…read morereally happy to find him. He was prompt and reliable, responded promptly to all communication and got the job done efficiently and effectively. He also took the time to explain things thoroughly, which as first time homeowners, we really appreciated. He was very pleasant to work with and we are very glad we found him. Highly recommend!

I wrote an honest heartfelt review of this company and they had it removed, so I am posting another…read moreshort one again. We had a terrible experience with Tony Molino and his company. Between the nightmare of him stretching the job out unnecessarily to constantly canceling at the last minute to the shoddy workmanship, our honest advice is to look elsewhere. Let's see if they remove this review, as well.

Right after I had Wyatt from T Webber snake out 2 clogs in my house. We went around & checked out…read moremy 70 year old septic tank. The tank & drainage was a nightmare or practically nonexistent . We heard water flowing into the tank which is not a good sign . Wyatt suggested I have him and Alvin come and take a look and inspect the tank further in a couple of days . Much to my surprise, I got a call the very next day. The very next day I had a call from T Webber stating that Alvin and Wyatt were on route to my house. The next day after he cleared the clog out for me in my house . Alvin and Wyatt showed up . Did an inspection, answered every question I could possibly have. By the end of that conversation, we had called Tiffany up on the phone, and got a prorate at a good price with good APR, and the loan was approved . Alvin, wyatt, and Tiff made my day an took so much weight off my mind. Alvin explained everything down to a science Wyatt went over everything with me and reassured me and Tiffany found the best rate possible for me and was reassuring as the loan came in to verify every detail of the job that would be taking place. A weight was lifted . I was worried about so many different things . These guys at T Webber were an amazing group of people, that reassured me, and helped me to realize that every problem has a solution, and made every solution possible where I didn't have to worry about a thing . They answered every question in triplicate lol. As many times as I'd ask, they were courteous and I enjoyed the time they spent in my home going over the description of the job details that would take place . These guys are some of the best people you will ever want to meet . A company that goes above and beyond to help Rectify any problem you might have whether it be septic clogs or any other issues with plumbing and heating services. These technicians are the pros . They're all well worth their weight in gold ! I was actually sorry to see them go but I look forward to seeing them back when the job begins . Tiffany made everything so easy and comfortable for me to go over with me so many different payment plans and options that would fit my budget . The guys sat with me for as long as it took to get everything we needed in place for availability explanation of job description as well as the engineers that would be coming with the excavator to do the initial dig . Alvin described every part of it as he looked over every part of the property to find the best way to accommodate this whole nightmare of a situation that I had . By the time he got done. Him & Wyatt had me relieved to know that everything would be taken care of promptly . Thanks to all the staff and technicians at T Webber. You guys Rock!!!

They tried to upsell me a contract I wasn't interested in. They cancelled on the day they were…read moresupposed to come to perform services. Shady. Fool me once...

Joe is amazing! I was in a pickle with my septic system. My pump was not fully working on…read moreThanksgiving day and I gave him a call that night. Literally the next day, Joe came out to asses the situation, and within 24 hours from the assessment, his crew came out and fixed the issue. He also identified some other issues on my septic field, going to use Joe for that as well. Amazing service and great pricing! Reliable and personable.

Unfortunately a zero rating is not an option. I made an appointment to have a discharge pipe…read morescoped, confirmed the appointment four days in advance. USA Drain never showed up, never returned multiple phone calls that day. I never heard from them again and would never think of using them. Awful to be treated like that.

Jeff was kind enough to come and give me his opinion on a situation with my hot water heater while…read moreI was waiting for my oil company to arrive. Subsequently I scheduled him to come to my home to address 3 minor plumbing issues. Jeff is prompt, friendly, very knowledgeable, and addressed these issues quickly and efficiently. He was able to advise me as to the right course of action for one of them and showed me a few tricks for one of the others. I live in an old home with no shortage of plumbing issues from time to time. Jeff had become my "go-to" person. I highly recommend him. You will not be disappointed.

Had a issue with a shut off water valve.. called Jeff.. he was at my house in 35 mins and had the…read moreproblem fixed and water back on in the house... true professional

Jason came to our house yesterday and installed 2 toilets and a kitchen faucet. His work was high…read morequality, reasonably priced, and tailored to our needs. He spent many hours, worked very hard, and assured us he would be back if anything needed adjusting. Good service contractors are not always easy to find, so look no further. Call Jason!

We have been using Jason at Non-Stop plumbing for years. He is one of the most professional,…read moreattentive, qualified and friendly contractors we have had the pleasure of working with. My regular calls are returned within the hour - my emergency calls have been returned within minutes. He has done everything from installing hot water heaters, new well tanks, fixing leaks, installing faucets and other water pipes. Just a wonderful experience - every time.

Had a nice leak and was panicking. Called Joe around 9pm and at 914pm he responded. I was super…read moreimpressed with the speed and the service. A tech came out in the morning and fixed everything while not upselling anything else. They will be my go to if and when I need any other work done.

Returned my calls and texts quickly. Extremely knowledgeable and helpful. Best experience I have…read moreever had with a plumber.