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Aspen Water Solutions

5.0 (3 reviews)
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Services - Aspen Water Solutions

Water purification system cleaning and maintenance

Water purification system installation

Water purification system repair

1 More Service

Salt delivery

Aspen Water Solutions Water Purification Services Photos

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5 years ago

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9 years ago

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Aquatron Water Solutions

Aquatron Water Solutions

(2 reviews)

Aquatron provides prompt, professional, and concerned service, and has treated me as though I was…read moretheir only priority. I first contacted Bob in July 2019, while I was closing on my house. In October 2020, I reached out again. I finally pulled the trigger in July 2021, asking for a whole-house water softener and carbon filtration system. Despite false starts, I never felt pressured, and I always heard back within a few hours. Installation happened just two days after the deposit. The ongoing semiconductor shortage will lead to upward price pressure on water softeners and decrease their supply. Bob provided me with a free grain capacity upgrade since the unit best sized for my house and family size was unavailable. Moreover, Aquatron honored its Oct 2020 quote (we never quoted in Jul 2019), saving me at least $200. When my test strips after the installation showed hard water coming from my kitchen faucet, Bob bolted over on the same day to do his own tests. He noticed that my kitchen faucet was drawing an ever-so-slight amount of hot water, which would be hard because it was in my water heater before the installation. Sure enough, a few days later, my hot (and cold) water's hardness is undetectable. As a PhD chemist, I found Bob's explanations of reverse osmosis, ion exchange, and carbon filtration to be accurate and informative. Now that I have the water softener, I can linger in the shower without worrying about my skin drying and use my espresso machine without managing deliveries of water bottles. It is also prolonging the life of my plumbing, which adds value to my home.

After meeting with and reviewing three water dealers I chose Aquatron Water Solutions for my…read moreReverse Osmosis drinking water system. What made my decision was the owner/operator Bob Freda and his confident knowledge about water and how to service my needs. With 27 years in business and multiple Fortune 500 clients I felt confident he'd show up in the future when needed. He presented me with options and advice as well as very competitive pricing. He takes the time to educate his customers. The other two companies were in business for two years and one year respectively. I wouldn't hesitate to recommend Bob Freda and Aquatron Water's services in the future. Katie H. Hawthorne, NJ

Tribeca Beverage Company

Tribeca Beverage Company

(42 reviews)

I LOVE Tribeca Beverage Company. I really appreciate the customer service. They are so…read moreaccommodating & always answer the phone. I've never had any problems with delivery or anything else for that matter. I highly recommend them to anyone looking for a water service. And I love that they have 5 gallon GLASS bottles with a bottom feeder.

Very pathetic and unprofessional company. Based on overall attitude of the owner about the recent…read moreissue. He is lacking analytical and logical skills who would rather keep his two horribly offensive delivery people, not to discipline them and possibly put himself into a much worse legal predicament later. Seemingly, it stems from the fact that he cannot replace them, lacking resources for more skilled staff. Or some other reason. The mechanical condition of the delivery truck should also be evaluated since the traction of wheels should not produce this kind spinning, possibly tires too bald, should be verified with state authorities as well. Everything starting with stuck getting stuck due to failure to just back out, unauthorized attempt to do U-turn, especially if you are lacking the skills to maneuver between the obstacles. What seemed to be no challenge for previous two trucks completing deliveries within the last day or two, personal vehicle and even a sport car, this fellow had an overblown issue. However, being stuck should not have risen to being an assholes or disrespect and insult the customer. It is part of doing business and ought to be treated as temporary issue. Thankfully, with my mechanical assistance and direction they were able to back out finally. What took place before and after should have been enough for the owner to fire these two people immediately. Specifically, the driver's assistant was blaming, belligerent and attempted assault by advancing on the customer. After a verbal push back and standing the ground, he backed off. Upon, the eventual departure the driver arose to yelling , throwing insults, and threatening. I explained to the owner of the Tribeca company that I have video surveillance and audio recording of complete interaction from many angles; I provided him with some copies to begin his inquiry. Even before speaking to these two, he seemed be on the path to justify the behavior of these two-ghetto style, tongue loose home boys by coming with various excusable scenarios and psychological nuances of hard work and travel. He called back a day later implying that he is not taking any disciplinary action nor is able to assure me if these "two idiots would not piss into my water next time". The fact that there was a physical threat, insults, microphone picking up these two calling my wife "cunt" for not stopping them when she opened the gate is not enough to take responsibility. He cancelled my account.

NMP Water Systems - Water softener demo NMP

NMP Water Systems

(22 reviews)

Ardi at NMP was great, he was very responsive and was clearly passionate about what he does. We had…read morea whole house softener/filtration system and RO installed, and the water quality in the house has improved dramatically. When the softener regenerated in the middle of the night and woke us up (our bedroom is right over the part of the basement the system is located in), Ardi was responsive to our texts and assured us that the noise was normal. He came within a few days and helped us reset the time of regeneration to a better time. He even came back a second time to secure a pipe so the sound wouldn't travel as much. They also matched a competitor's offer and warranty. Overall very happy with the system so far!

I had Terrible experience with RO installation. They cut costs by sending untrained guys for…read moreinstallation (not licensed plumbers) who don't even know the code. The guy who installed RO at my house was not a licensed plumber. He connected the waste water drain after the P-Trap of kitchen sink drain(pic attached), which is illegal, dangerous and against the code. It can cause sever gases to come in contact with RO filters which is very risky. Luckily I noticed and called them. They apologized, and told they will come over to fix, and they will send a licensed plumber who knows what he's doing. A guy showed up after 3 days, and this time again they sent a service guy (again, no licensed plumber) who left P-Trap under my kitchen sink leaking, and I had to call them a third time. Horrible experience end to end. But, buyers, beware, this is not a trustworthy company. Save your money, call your licensed plumber to install RO.

Advanced Water Softening

Advanced Water Softening

(12 reviews)

I am a very demanding customer. I hold myself to high standards in business therefore I hold…read moreeveryone else to the same standards. I was very skeptic when shopping for a water solution for my new home. I read very good reviews and Advanced Water Softening came recommended by another home technician. I purchased the recommended system and had it installed a week later. I have learned to never judge someone or a company by situations or issues, rather by the way they are handled. The tech who installed the system in my home was very courteous and polite. He did a clean job however there was an issue with the hook up under my sink that caused a minor flood. In all reality it came down to the pluming situated under my sink that caused the issue. The install took place on Friday. Friday night I noticed the leaking, Saturday morning I called at 8:50 am (10 mins prior to opening time of 9 am) and spoke with someone who immediately took control of the situation. A tech was at my home before noon and the issue was resolved. The tech even went out of his way to ensure my connected appliances were connected and properly working. I have to say that Advanced Water Softening not only installed a quality product with great service followed up by fantastic response to an issue but they were extremely attentive and treated me like I was their most valuable client. I was very impressed.

Look elsewhere for better and cheaper service. Completely unprofessional service staff. Had a rude…read moresalt delivery person refuse to wear a mask or put on booties when entering my home.

Prestige Water Group - Water treatment system

Prestige Water Group

(4 reviews)

Having just finished a whole house water filtration project with Prestige Water, I couldn't wait to…read moreshare our positive experience. Even before hiring Prestige, we were very impressed by their polite and professional attitude, quick response time, and quality of customer service. Unlike any other contractor we've worked with, Prestige utilizes online/text message software to send invoices, confirmations, and even arrival time alerts. This was very helpful as we've been juggling between our work and family schedules. As this installation was done during COVID 19, we were more than thrilled to see Leo and his team really take their safety precautions seriously. Not only did their masks remain on throughout the project, but they even wore two layers of masks to make us feel more comfortable. In addition to the whole house filtration, we also had two reverse osmosis systems installed to filter our drinking water. Since we live in an area with severely hard water, we're really looking forward to enjoying these improvements! Besides the quality work, Leo took the time to explain each of the systems, their emergency shut off locations, and the frequency in which we needed to replenish or swap out the pieces. I would highly recommend Leo and Prestige Water to any and all in need of water filtration or plumbing services.

Terrible customer service! They have yet to return our phone calls/messages. We finally got…read morethrough once but he actually hung up on us.

Aspen Water Solutions - waterpurification - Updated May 2026

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