Ardi at NMP was great, he was very responsive and was clearly passionate about what he does. We had a whole house softener/filtration system and RO installed, and the water quality in the house has improved dramatically. When the softener regenerated in the middle of the night and woke us up (our bedroom is right over the part of the basement the system is located in), Ardi was responsive to our texts and assured us that the noise was normal. He came within a few days and helped us reset the time of regeneration to a better time. He even came back a second time to secure a pipe so the sound wouldn't travel as much. They also matched a competitor's offer and warranty. Overall very happy with the system so far! read more

I had Terrible experience with RO installation. They cut costs by sending untrained guys for installation (not licensed plumbers) who don't even know the code. The guy who installed RO at my house was not a licensed plumber. He connected the waste water drain after the P-Trap of kitchen sink drain(pic attached), which is illegal, dangerous and against the code. It can cause sever gases to come in contact with RO filters which is very risky. Luckily I noticed and called them. They apologized, and told they will come over to fix, and they will send a licensed plumber who knows what he's doing. A guy showed up after 3 days, and this time again they sent a service guy (again, no licensed plumber) who left P-Trap under my kitchen sink leaking, and I had to call them a third time. Horrible experience end to end. But, buyers, beware, this is not a trustworthy company. Save your money, call your licensed plumber to install RO. read more

NMP Water Systems - Water Purification Services Near Me - Saddle Brook, New Jersey

Just had a full home softener/filtration and RO unit put in. These guys are priced competitively, extremely knowledgeable, and super nice. The install was fast and clean. They also have the most up to date equipment to offer! Give Tim a call today for the best quality water. read more

When we moved in the house had no softener or water filtration. As the village (Ridgewood) has hard ground water a softener is recommended. We got several quotes from installers. Tim at NMP came out and talked it all through thoroughly. I'm an engineer and worked with large hotel sized water treatment systems on ships so was pleased he stuck to the science of water treatment vs marketing bling. The crew he sent did a great install of a softener and reverse osmosis filter for drinking water. Really neat and they even put in a couple of extra shut off valves for me at no cost. When I needed a new hot water boiler after ours started leaking, I called Tim and he had a new one installed the next day (so not just water softeners!) After Service since then has been very reliable and easy (salt delivery etc) Can't recommend them more highly. read more

Friendly, courteous, professional. They provided a timely estimate, were thorough, and day of install went incredibly smoothly. Great warranty as well. Also, well priced compared to other options we looked at. Would definitely recommend. read more

Had a water system installed almost 5 years ago. Great family business. Very accommodating!

These guys are the best, priced around and NMP Water Systems were straight shooters, didn't try to sell me something I didn't need. I will highly recommend NWP Water Systems. Very affordable and they gave me a 10 year warrantee on everything. The installers came on time and as you can see in the picture, they did a GREAT GREAT job. No one does work like this. Great customer service. read more

NMP Water Systems - Water Purification Services Near Me - Saddle Brook, New Jersey

I don't review often but really felt the need to write a review because of how impressed we have been with NMP Water Systems. Tim, the owner, is great to work with -- super up front, knowledgeable, flexible, competitively priced, and very professional. The installation was a little complicated in our house (having to snake through ceilings, drill through beams, etc.) but Tim and his team made everything as easy and seamless as possible. We just got the system so hopefully it lives up to our expectations but so far the experience has been very positive as the team went above and beyond. read more

Best in the business. I received quotes and felt out a few of these local hacks and was most comfortable with NMP, by far. Tim, his crew and the product are the real deal. We decided to go with the reverse osmosis filtration for our drinking water. Gavin came and did our installation, explaining how it works. Mindful of the house, very clean, professional and a very detail oriented job well done. Our tap water had a weird taste and the ice cubes were unbearable. Don't have to worry about the plastic contaminants of bottled water either. I'm comfortable now knowing the water is clean, tastes great and is healthier. A no brainer if you care about your health. read more

I got a quote from NMP and did some research on the side. When I went back to NMP with questions and clarifications Cristin was extremely responsive and helpful. Tim (the owner) lead my install. The team showed up early in the am, work was assessed, issues and workarounds discussed, work completed and cleanup done in a little over 2hrs. Appreciated the flexibility of the team to work around some of the challenges in my 100 yr old home. Overall great experience, I will be recommending NMP. read more

NMP Water Systems - Water Purification Services Near Me - Saddle Brook, New Jersey

Tim and Gavin were great! System was very neatly and professionally installed. Equipment was good quality. Job site was left clean. Offers a nice guarantee on his work. Thanks! read more

NMP Water Systems - Water Purification Services Near Me - Saddle Brook, New Jersey

I got a water softener installed by NMP. From the screener/sales person to their workers/Installers, they were punctual, professional, prim and priced right(the 4 P's for consumers). Loved the work and the product... I am highly recommending them, and will be choosing their Reverse osmosis in the near future.. read more

NMP Water Systems - Outstanding professional work by them. - Water Purification Services Near Me - Saddle Brook, New Jersey

My parent's water heater broke, called Home Depot and they arranged 1-800xxx guys come and install a new tank. When they showed up, they were asking my parents for a full payment upfront. I told them to leave. Now I was in a hurry to find another installer because the temperature next day was going to drop. After few calls, decided to go with NMP. Despite their busy schedule, the owner showed up at 9PM to access the work then a new tank was installed the following morning. Not only they provide a service, they use quality stuff. I checked and found out that what they used was few hundred dollars more than what others might have used. Also seemed like they love the work and helping ppl in need. read more

Just had a water filtration system and a water heater put in from these gentlemen. Great price and excellent service. The water in my house is the best I've ever had. Thank you NMP! read more

Great overall service with knowledgeable, friendly people. I have never had a home water softener before, but it became necessary with Ridgewood's hard water. Tim came out to my house and explained the options available to me. He went through the options very objectively with no overselling and we had a good conversation about them. Very professional guy. The technician who came to my house was also very efficient and professional and was careful to minimize any potential mess. Install was fast and clean. Great service. read more

They were fast, efficient, timely, professional and flexible. I was thrilled with the customer service, the attention to detail, and the end result. Have shared their contact info with my General Contractor who does much work in the area because this level of quality deserves all the clients they can get!! read more

NMP came highly recommended from a number of homeowners. They are excellent. From price to service to instillation, everything was fantastic. We love our new whole house filter and our drinking water reverse osmosis systems. Wish we had done it sooner! read more

Great service and everyone is a pleasure to deal with. Proud of their work and it shows in their workmanship. Highly recommended if you are looking to install a water softener and priced competitively. read more

We had a very bad experience with NMP water systems. I'd give zero stars if it were possible. 1. We had Tim (the owner) install a targeted reverse osmosis system, that brought RO water to a spigot at our kitchen sink and to the ice maker in our freezer. Because we get all our drinking and cooking water from the spigot at the sink, we had him put in an instant hot and a COLD tank, so it would provide the same features as the Poland Spring bubbler we were replacing this with. Seems like a fairly straightforward request. But he installed the heating tank and the cooling tank clear on the other side of the house (in the same spot he put the RO system, where the water enters our house) so it literally took over a minute for the water to run either hot or cold. It should have been installed close to the sink, of course. When he came back to address the situation, he said moving it would be too difficult, and suggested we put in a second heating tank and cooling tank under the sink, and wanted us to pay for the second units, which of course we refused to do. He put the second units in at his expense, rather than moving the units we originally bought (I guess the price of the units was less than his labor would have been to move the units.) Here he did the right thing. He installed improperly initially, and fixed his mistake. 2. The flow of the RO water was very week. We had him add a unit into the system that pumped the water more quickly. But that pump became obsolete as soon as he installed the instant hot and cold under the sink, since the pump was on the other side of the house near the RO system, so all it did was pump water more quickly into the instant hot and cold tanks, but had no effect on the speed by which the water left those tanks and flowed to the spigot. A total waste of money. 3. Within weeks of the under sink installation, the pipe leading from the instant hot tank to the sink spigot broke (while we were away on vacation) and by the time we came back, our kitchen and basement were completely flooded. Totally ruined the wood floors in my kitchen, as well as the ceiling, walls and floors of my basement. Tim came back to fix the connection, since it was his error, and said he's pay for the damage -- and then disappeared, never to return a phone call again or respond to any correspondence. And to add insult to injury, it happened AGAIN, about a year later. My handyman fixed it that time, and after his fix, we haven't had the pipe come loose again. 4. The piping between the RO system and the pump came undone a few months later, so the other side of my basement flooded. (This being the aforementioned pump that was totally ineffective and obsolete once he installed, as described above.) My handyman fixed that pipe as well, and it didn't leak again. I think Tim's workmanship was poor. No other explanation. And his lack of integrity is shameful. 5. The ineffective pump (already mentioned 2x above) blew about a year later (not that it mattered, since it was serving no purpose.) But because he had set the system up with the water flowing through the pump, I once again had to hire someone (since he refused to return my phone calls) to redirect the water so it would completely bypass the pump. Finally, I had a difficult time finding someone who could replace the minerals cartridges for me on the units he installed - since Tim had removed all manufacturer info from my units, with the intention of making me dependent on his company for all my future service calls. Buyer beware. read more

I have used NMP for more than 5 years. They installed and now maintain a full home RO and filtration system. Professional, prompt, reliable, and the equipment is top-notch. read more

Have been very happy with the service I received from NMP. Had a whole home water filtration and softening system installed and it was a great experience! Tim and his team were very professional, timely, and neat. I would highly recommend them and their services. read more

Tim and his team were professional, courteous, timely and neat. They installed a whole house water softener system and RO system which has performed well and was less expensive both pre and post install than competing companies in the area. Nothing but great things to say about NMP and the fact that they now handle plumbing and Electrical installs and service is an added bonus. I look forward to working with them and recommending them now and in the future. read more