I had a fine experience with scheduling and installation. One year later there have been no…read moreissues. Motor is smooth and quiet. I get compliments on the awning, which makes the deck more usable. Value will depend on how many years of trouble-free use we get.

I rarely leave negative reviews, but I feel obligated to warn others about my experience,…read moreespecially my experience with the owner Chris. From start to finish, the customer service was incredibly disappointing. After spending close to $10,000 on a new awning, I expected professional workmanship and accountability. Instead, the fabric was installed with visible bunching above valence. I had to fight tooth and nail to get this rectified - had to contact the corporate Sunesta office because Chris was pushing back about rectifying this. Than replacement fabric was ordered and was installed with stains, including blood, as well as dirt marks. When I pointed this out before the installers left, my concerns were brushed off. Rather than taking responsibility or offering to inspect or clean it, the owner Chris said it was probably from a berry or flower and essentially dismissed. Throughout the process, I felt like my concerns were minimized instead of taken seriously. Every issue I raised was met with excuses rather than solutions. There was never any ownership of mistakes or genuine effort to make things right. I left multiple conversations feeling like I was being told my concerns weren't valid instead of having them addressed professionally. In addition to the stains, the replacement fabric bunches and folds when closing, unlike the original awning, which operated smoothly. I was told the wrinkles would work themselves out, but the rippling and folding are noticeably different from how the original fabric functioned. Instead of acknowledging the possibility of an installation issue, my concerns were repeatedly dismissed. For the amount of money this project cost, I expected professionalism, quality control, and customer service. Instead, I experienced poor communication, dismissive treatment, and a complete lack of accountability. A reputable company should stand behind its work, not make customers feel like they're inconveniencing them for asking legitimate questions. Based on my experience, I would not recommend this company. If something goes wrong, don't expect accountability or a willingness to make it right.

Ruy Barbosa is high off the charts in professionalism. He was responsive to our questions, and…read moreintuitive about our interests. He communicated with us throughout the project of installing a new Timberteck deck. His crew worked straight on through from start to finish without empty lapses of time. The men are so highly skilled. We continue to be happy with our beautiful deck. Therefore, we asked Ruy to install a Timberteck stair rail at our front doors, which also has withstood the test of time. We'd been concerned that installments like this would compromise the brick, whereby requiring a total rebuild, but a rebuild wasn't necessary. He also advise us on an easy and effective fix to divert water from flowing from the gutter and freezing to ice on those brick steps in winter. Based on the outcome of these projects, and our experience in their progression, we highly recommend this company.

Brutal experience with them back in 2022-2024. Would take weeks and, more than once, even months…read moreto get them to come back and do any work (see screenshots of my text interactions with them -- note the dates). They were supposed to build a new rubber roof. It started leaking on 3 separate occasions (which btw was never fully fixed -- we moved on to different contractors who did address the issues). And like I said, it would take months for them to actually come back and attempt to fix anything. Often they'd come by, look at the damage, then I wouldn't hear from them for multiple weeks. Meanwhile, more damage continues to accrue to the walls and ceilings. The internal fixes they applied for the water damage were just patch jobs. They just plastered and painted over. Meanwhile, the insulation behind the wall was soaked and accrued black mold that we had to address later. Also worth pointing out a major blunder at the beginning of the project (see attached videos and pics). They opened up the roof, and left it open for multiple days without doing any work. Well of course a major rainstorm came by (which was on the weather forecast well in advance). Alll that water poured into the house in the middle of the night setting off fire alarms. It was a nightmare to deal with on my end.

John Is absolutely right I have used Mastercraft for…read morewindows In my home. 100% satisfied cannot any more happy with Job and the quality of the windows. Looking forward to the patio door. If I ever move from this home, Mastercraft will do the work on the next house.

Unfortunately unable to comment on quality of work done because Mr. O'Brien "wrote down the wrong…read moretime" for the appointment to give an estimate for a new roof, not once but twice. He didn't seem too disappointed that I chose not to try for a third appointment. I can only assume he doesn't need the work. He gets two stars, one for answering the phone and the second for acknowledging I was on the schedule.

Charge $1,900 for one window because I live in a Condo that…read moreI only have one window in my Condo and don't want to my business because it is a hassle to just do one window that's why they quote that much.

The crew was fast courteous, knowledgeable, and creative problem solvers to make everything just…read moreright with our roof and window replacement on our entire barn. Completely replaced our barn roof with sweet metal roof, and 12+ windows in the barn, the snow doesn't stick. It looks beautiful, everything is durable, and will last us our lifetime, and form and function! Looking forward to having them back to do our siding soon.

We're putting our house on the market and needed our ceiling painted to clean up water spots, so we…read morereached out to many businesses to help. We got a prompt response from Crown Home Improvement and the owner took the time to come up and paint the ceiling himself because of our short turnaround time. He was super courteous, very polite, and professional. Not only did he help us move the furniture but he was friendly, thorough and meticulous. The ceilings look great and fresh!

I hired Crown Home Improvement in summer 2020 to repair some minor roof damage from a recent…read morewindstorm. Douglas showed up immediately, provided a very timely estimate, and was able to get started on the work very soon thereafter. From initial consultation to start of the work, everything was smooth and very simple - he explained very clearly what was needed and kept making sure I had no questions. During the same visit, as he was assessing the roof on my garage, he inquired if I ever considered a skylight for the bonus room. In like manner, he had an assessment and estimate in my hands and, after I agreed, likewise made a point to begin the work as soon as he could. I've attached pictures to show progress. I am beyond pleased with the final product. Not only did they install a beautiful skylight, they repainted the rest of the wall to match and the finished work looks as if it were installed as part of the original bonus room. Douglas and his team clearly know roofing, windows, and framing. And their skills back up their work. To make things even better, when a subsequent wind & rain storm resulted in a few drips on the sides of the skylight, Douglas and team were back within days to reassess their work - they removed the skylight, re-checked and shored up the lining, and reinstalled the window in less than a day at no additional cost. Douglas and his company stand by their word and their work. It is a lost attribute in this world of service-providers, and thus working with them was refreshing. Looking forward to the next project where I can bring them in.