We signed with Zen Windows at the end of July after being told--in writing--that installation would…read morehappen within 4-6 weeks. It's now mid-November, and not only are the windows still not installed, but the installation date was just pushed again to mid-December--almost five months after signing. We specifically reviewed the timeline because we wanted this done before it gets cold. We have booked dog daycare which has to be rescheduled, it affects our schedules, plans, and will massively impact our work, which is WFH. The measuring process was chaotic. The person sent to measure always gave last-minute notice and had to come out multiple times because they kept miscounting the number of windows--always short by one. Communication throughout this process has been terrible. You have to constantly follow up for updates; Zen never reaches out proactively or takes ownership of delays. Every update comes only after you chase them. When we brought up these issues, the company's response was to blame the original sales rep, who is "no longer with them." Convenient excuse, but the timeline and promises were in writing. Zen has taken no accountability for the misinformation or poor service. Yes, they may be cheaper than competitors, but you truly get what you pay for--unreliable timelines, lack of professionalism, and customer service that's downright egregious. Buyer beware!

Cheap horrible windows. All rooms and styles. Total waste of money. I am extremely disappointed. We…read morecould not even get the design we were quoted that set the whole project in motion. Thousands of dollars out the window. Pun intended. I'm so aggravated.

The response was very quick. Made my appointment with the owner. The owner's son did the estimate…read moreand measurements. No hard sell; just "this is what you need, this is what we got, this is the price." No nonsense. No pressure. The install team works for the company, not a sub-contractor. No multiple levels to wade through. That was a selling point for me. The team was fast, efficient, and friendly. The job looks great. Super happy with the outcome. Very highly recommend

The Fisher Window crew,Polo and Wilken just finished installing 11 windows in my home. They were…read morevery friendly and did a fantastic job, and a cleaned up as if it were their own home. Thank you Jeff, Ricky, and Kevin. BRAVO!!! Jerry A

Dennis is very punctual and very easy to work with. Great communication, always very responsive to…read moreemail and phone calls and keeping us up to date with the project. He installed 30 beautiful Harvey windows in 3 days. I will definitely recommend his service to friends and family.

Dennis replaced our old shutters and we couldn't be happier with the job! Our house looks so much…read morebetter. I had gotten a bunch of quotes he was very competitive, super prompt, and kept us in the loop through the entire process (removing the old ones, ordering and installing the new). We would absolutely use DPG again in the future! Quality work & happy to support a local business!

Great quality windows, truly from Europe. Amazing design and color matching for my home interior…read moreand exterior. Reasonably priced.

Replaced all windows and exterior doors, with new tilt and turn Rehau (German) products. Very happy…read morewith result. Keep house temperature and very easy to clean and open.

The response time for emails / messages was super quick and if they could not get back with full…read moreanswer there and then , they would still message to say they would be in touch later . As my issue was window replacement , after they had looked at it , due to the type & size the estimated price had to increase but they still gave me a good price and would have fixed the sash for me to reduce the price except it had been thrown out . The window had to be ordered & they were in touch with updates along the way which is very important as I'd never used them before and had paid 50% deposit . They were very very professional & polite & easy to have there doing the work when the work was being done .

Juan did a great job installing a door with new framing and new locks, etc,. He fixed a few things…read moresomeone else had installed that weren't level and did a few other minor handyman type services and I couldn't be happier with the results. He pays attention to detail and was very responsive and dependable. I will use him again for my next project!

We wired Window World of Boston to convert our 2nd floor kitchen casement windows into a bay…read morewindow. We also had them replace a stairwell window and two bedroom windows. Tom from Window World did a great job explaining all the options and was able to match the color for our stairwell window nicely with a wood pattern veneer. The price was reasonable compared to other quotes. Tom and the team were responsive and helpful when we had questions or issues, and the windows all came out great in the end.

The entire process from the home visit to the completed window replacement was very positive. The…read moresalesman who came to my home was very clear and explained all of my options. He gave me a few options which was very helpful. The installers, Manny and Francis, did a fantastic job of removing the old windows, replacing with the premeasured vinyl windows and trimming out the windows. They swept inside the house where they worked and picked up all the trash outside, While I felt the quoted price was a bit higher than other replacement window companies, the quality of the windows was better than similar windows. Five stars for an excellent experience. I highly recommend Window World of Boston.

We highly recommend this family run business. Paul and his crew replaced 25 windows in two days and…read moreleft the place spotless. They were prompt in replying to my initial inquiry and coming out to provide an estimate. They were incredibly knowledgeable and never tried to upsell. They also insisted on measuring each and every window, which I appreciated as other window companies did not even bother with proper measurements when providing outrageous quotes. The whole process was seamless, professional, and very pleasant. We are very happy with the results, we look forward to working with them to replace our siding in the near future.

I reached out and asked what information they needed to get a quote on replacing windows. They…read moreasked for outside pictures and an address which I sent. They responded with "I would have to see it!! To see if it needs a support" I waited to see if they would follow up to schedule an appt and nothing. I reached out asking if they scheduled appts for etimates and haven't received a response in 4 days.

I had a window with a broken pane on the third floor attic. I called several places, including one…read moreI've used for years for glass and screen repair. Only Good Windows responded and sent someone out to do an estimate. They just finished the job. The original estimate was done from the ground, however when the technician was able to get the unit out of the frame, (This is an old style window), we both saw that additional work had to be done. The tech did the work and did an excellent job. It was only a bit more over the original estimate, but quite reasonable. I highly recommend Good Window Works.

It was nice to be able to have Julia help me over the phone in figuring out the help I needed w/ my…read morewindow. When Yuri came to fix it, it ended up more complicated than it seemed, which I didn't realize. He took the time to fix both the top & bottom windows. After a few days, there was some weird thing/sound going on, so he came back to check it out. Of course, there was another part that had to be replaced. Who knew windows were so complex? Not me. The part came in, so he installed it & thankfully all is well! I totally recommend.

Excellent service all around! Installers were very detailed oriented which is nice to see. Hit…read morerecommend!

Accurate Glass provides exceptional quality and Professional Service! They were so helpful and…read morefriendly when I asked for a quote and they even camequote, out to get the exact measurements needed. The glass they provide is superior in every way and their installation services are TOP-NOTCH! They're THE BEST! They get an easy 5 STARS!came

John Sullivan at Seacoast Windows was an absolute gem! He and his team of crack window installers…read moredid a beautiful job of replacing six 84-inch tall windows of my condo in an historic 1800's mill building. These windows are huge, and had not been replaced since the mill was converted to condos in the '80's. I did go out and get 3 quotes from 3 different vendors, but Seacoast was the best quote, the most honest, wonderful people, and they bent over backwards to help. It was a dirty, complicated project made more complex by the difficulties of the tariff war. John was tireless in tracking down the Harvey windows and special trim that had to match the custom exterior trim color of the other existing windows in the building. John kept me updated regularly, and accommodated every wish the condo associated made concerning schedule and safety in the common areas. After installation, which went beautifully, they even cleaned the floors, too. Wow. If you want responsive, hardworking, competitively priced, customer-focused, skilled window installers, call Seacoast Windows right now. You will be very, very pleased.

John, Mike, Dan and Ryan are amazing. We could not have asked for a nicer crew. Hard workers,…read morethoughtful and knowledgeable. The windows look amazing. If you need new windows, don't waste your money on the big names. These windows are just as good and will last us a VERY long time. There was a lot of wood rot and they took care of EVERYTHING. No hidden costs or extra fees for unexpected issues.