The response was very quick. Made my appointment with the owner. The owner's son did the estimate…read moreand measurements. No hard sell; just "this is what you need, this is what we got, this is the price." No nonsense. No pressure. The install team works for the company, not a sub-contractor. No multiple levels to wade through. That was a selling point for me. The team was fast, efficient, and friendly. The job looks great. Super happy with the outcome. Very highly recommend

The Fisher Window crew,Polo and Wilken just finished installing 11 windows in my home. They were…read morevery friendly and did a fantastic job, and a cleaned up as if it were their own home. Thank you Jeff, Ricky, and Kevin. BRAVO!!! Jerry A

Tried to rip me off and then appeared to gloat about it when I caught him…read more Paul the owner responded to a web request I put in, for a price quote. He responded, by text message. Weird but fine, if the text etiquette is on point. His was a mess. He asks me to take pictures inside and out, of the windows. Ok sure, but I'm one town over and you could just pop by. He asks what I want, I say picture windows. He sends me a picture of double hang and says he recommends them. Don't need them. Then he just TEXTS me a price range. Red flag. Where's your quote with the type of door being used? Also, the number is high. I ask for the SKU to look it up on my own. He sends me a generic link to an affiliate landing page for DOUBLE HUNG DOORS. Ok, so here's where you have to use your best judgement. These guys have great ratings on multiple pages, so they obviously do excellent installs. But that doesn't mean they aren't ripping people off, because you can get similar work done for MUCH cheaper. That's where I got him, bc he wasn't willing to disclose where his range was coming from and then immediately tried to pass me off to Renweal by Anderson, which is widely known as THE biggest price-hike in the game. The safe bet with them is whatever they quote you initially is about double what it should actually cost. So it makes sense the owner thought it's a reasonable peer in the industry. Then he weirdly started text-harassing me when I passed on his offer. Piss off.

If I could give more than five stars, I would…read more We were selling my family home and wanted to replace the basement windows before putting it on the market. My husband and I were only in town for a week and trying to tackle as much maintenance as possible in a very short window. After requesting a quote online, Paul followed up quickly via text and we scheduled a consult for the very next morning. Paul and his son were an absolute pleasure to work with. They clearly understood our situation--we just needed to get the house in good shape to sell--and never once tried to upsell us. In an age where so many companies subcontract everything out, it was incredibly refreshing to work directly with a father-and-son team who clearly take pride in their work. We even spent some time swapping stories about great rock 'n' roll shows we've seen. On their way out, I asked if we could quickly borrow their measuring tape to check the size of a missing piece of siding, since we planned to try fixing it ourselves. Without hesitation, they offered to take care of it when they came back to install the windows. That generosity alone meant so much and took one more thing off our very full to-do list. A few weeks later, the windows arrived and were installed without issue--and they absolutely added value to the house. But the story doesn't end there. Less than a week before closing, we discovered another piece of siding that needed repair. I texted Paul to see if they might be able to fix it or recommend someone, fully expecting to pay. Instead, Paul personally stopped by the very next day and took care of it himself. There is truly no one better to work with than Paul and his team. They are kind, honest, hardworking people who do excellent work and genuinely care about their customers. We are beyond grateful and wouldn't hesitate to recommend them to anyone.

Dennis is very punctual and very easy to work with. Great communication, always very responsive to…read moreemail and phone calls and keeping us up to date with the project. He installed 30 beautiful Harvey windows in 3 days. I will definitely recommend his service to friends and family.

Responsible and easy to work with. Dennis did a wonderful job with two outside doors and I'd…read morerecommend his services.

It was nice to be able to have Julia help me over the phone in figuring out the help I needed w/ my…read morewindow. When Yuri came to fix it, it ended up more complicated than it seemed, which I didn't realize. He took the time to fix both the top & bottom windows. After a few days, there was some weird thing/sound going on, so he came back to check it out. Of course, there was another part that had to be replaced. Who knew windows were so complex? Not me. The part came in, so he installed it & thankfully all is well! I totally recommend.

I've just had the glass in 5 windows and a door replaced. This is much more economical than…read morereplacing entire windows and doors and creates less landfill waste. These guys do great work are very polite and left everything very clean. Some of my windows were odd sizes and shapes requiring complex work. Use Good Window Works for your next project !!

Last summer I used Zen Windows to replace most of our windows and they were great!…read more I am going back to them again now to replace the remaining windows that we skipped last time. I would recommend them again and again, I am very pleased with their work - very professional and quick installation.

We signed with Zen Windows at the end of July after being told--in writing--that installation would…read morehappen within 4-6 weeks. It's now mid-November, and not only are the windows still not installed, but the installation date was just pushed again to mid-December--almost five months after signing. We specifically reviewed the timeline because we wanted this done before it gets cold. We have booked dog daycare which has to be rescheduled, it affects our schedules, plans, and will massively impact our work, which is WFH. The measuring process was chaotic. The person sent to measure always gave last-minute notice and had to come out multiple times because they kept miscounting the number of windows--always short by one. Communication throughout this process has been terrible. You have to constantly follow up for updates; Zen never reaches out proactively or takes ownership of delays. Every update comes only after you chase them. When we brought up these issues, the company's response was to blame the original sales rep, who is "no longer with them." Convenient excuse, but the timeline and promises were in writing. Zen has taken no accountability for the misinformation or poor service. Yes, they may be cheaper than competitors, but you truly get what you pay for--unreliable timelines, lack of professionalism, and customer service that's downright egregious. Buyer beware!

I cannot say enough great things about Joe and his team. From day one Joe was very professional,…read morepunctual and responsive. Windows were over 60 years old and had to be replaced asap! Joe explained the whole process from start to finish and also provided recommendations for external trim - game changer! His pricing was consistent if not a tad cheaper than six other quotes I got. His crew covered everything with plastic (Dexter vibes) to make sure furniture did not get damaged. They also cleaned every day before leaving, not just my unit but also neighbors windows and the street - wow! I could not recommend Boston Doors and Windows more! This was my first "big project" experience and I could not be happier! Thank you thank you thank you!

Great experience on all fronts!…read more I was looking to replace an old door inside my individual condo and my HOA was also looking to update a 110 year-old door and frame to our building that had been giving us some issues as it aged. Joe was very responsive, showed up on time, explained everything he'd on both projects like a pro, and he also gave the best quote we received. Hiring him was easy, especially when we saw how positive all the reviews are on him here as well. Joe was in communication with us on what we needed to do, helped guide a novice in me on what type of lock sets to buy, arrived on time and completed the jobs even faster than I expected. The results are great, as seen in the "Before and After" picture included in this review. I can't recommend him enough and when we need any future window or door work we'll definitely go to him again.

Window nation installed 28 windows and five storm doors waited a month to write a review and they…read moreall seem to be perfectly installed actually showed up on time done by 5pm after a snow storm!

Had a good experience with my window install everyone was super helpful and they really knew what I…read moreneeded.

John-the owner was so great. He showed us exactly the right door that would work for our project…read more We had a delightful chat about all things and it was a pleasure to meet him. We purchased the door-they loaded it in our truck and we were on our way. Thanks John. We will be back

I've used them over the years and have no complaints! They…read moreare professional and friendly. They've bent over backwards to make sure I'm happy and I've never felt let down by them. I will use them in the future and highly recommend them to anyone in need of their products .

The response time for emails / messages was super quick and if they could not get back with full…read moreanswer there and then , they would still message to say they would be in touch later . As my issue was window replacement , after they had looked at it , due to the type & size the estimated price had to increase but they still gave me a good price and would have fixed the sash for me to reduce the price except it had been thrown out . The window had to be ordered & they were in touch with updates along the way which is very important as I'd never used them before and had paid 50% deposit . They were very very professional & polite & easy to have there doing the work when the work was being done .

Juan did a great job installing a door with new framing and new locks, etc,. He fixed a few things…read moresomeone else had installed that weren't level and did a few other minor handyman type services and I couldn't be happier with the results. He pays attention to detail and was very responsive and dependable. I will use him again for my next project!