The response was very quick. Made my appointment with the owner. The owner's son did the estimate…read moreand measurements. No hard sell; just "this is what you need, this is what we got, this is the price." No nonsense. No pressure. The install team works for the company, not a sub-contractor. No multiple levels to wade through. That was a selling point for me. The team was fast, efficient, and friendly. The job looks great. Super happy with the outcome. Very highly recommend

The Fisher Window crew,Polo and Wilken just finished installing 11 windows in my home. They were…read morevery friendly and did a fantastic job, and a cleaned up as if it were their own home. Thank you Jeff, Ricky, and Kevin. BRAVO!!! Jerry A

Very happy with the work they did and how quickly they did it. Got 5 windows and a slider door door…read moreinstalled within a couple of hours. Very surprised how fast and efficient their work was, and for a fraction of the cost that Renewal by Anderson quoted us before we went with Quality! Also great communication through and through.

Tried to rip me off and then appeared to gloat about it when I caught him…read more Paul the owner responded to a web request I put in, for a price quote. He responded, by text message. Weird but fine, if the text etiquette is on point. His was a mess. He asks me to take pictures inside and out, of the windows. Ok sure, but I'm one town over and you could just pop by. He asks what I want, I say picture windows. He sends me a picture of double hang and says he recommends them. Don't need them. Then he just TEXTS me a price range. Red flag. Where's your quote with the type of door being used? Also, the number is high. I ask for the SKU to look it up on my own. He sends me a generic link to an affiliate landing page for DOUBLE HUNG DOORS. Ok, so here's where you have to use your best judgement. These guys have great ratings on multiple pages, so they obviously do excellent installs. But that doesn't mean they aren't ripping people off, because you can get similar work done for MUCH cheaper. That's where I got him, bc he wasn't willing to disclose where his range was coming from and then immediately tried to pass me off to Renweal by Anderson, which is widely known as THE biggest price-hike in the game. The safe bet with them is whatever they quote you initially is about double what it should actually cost. So it makes sense the owner thought it's a reasonable peer in the industry. Then he weirdly started text-harassing me when I passed on his offer. Piss off.

Dennis is very punctual and very easy to work with. Great communication, always very responsive to…read moreemail and phone calls and keeping us up to date with the project. He installed 30 beautiful Harvey windows in 3 days. I will definitely recommend his service to friends and family.

Dennis replaced our old shutters and we couldn't be happier with the job! Our house looks so much…read morebetter. I had gotten a bunch of quotes he was very competitive, super prompt, and kept us in the loop through the entire process (removing the old ones, ordering and installing the new). We would absolutely use DPG again in the future! Quality work & happy to support a local business!

You ever have a basement window just....sporadically shatter for no apparent reason? Well,…read moreevidently this is just a thing that randomly occurs in this part of town. The last time I had glass shatter spontaneously was back in '24 when our winter storm door screen was completely pulverized by the summer heat, it seems (Pro-life tip: swap out your storm door screens in the summer with mesh ones). On the back of that unforeseen devastation, out went my mass inquiries to all the local shops servicing the Nashua area. Out of maybe 5 (?), 3 responded almost instantly. One sent a quote so high, I was half tempted to reply and ask if I could have some of whatever they were smoking. Another replied with what seemed to be a promising rate, but there was one problem. Their communication was severely intermittent to the point where they inexplicably ghosted me faster than a recruiter responding to a job applicant. Ultimately, I settled on Good Window Works. They offered a fair quote, were easy to get ahold of, and even provided a COI statement as per the request of our housing board. For those unaware, a COI is a Certificate of Insurance. Basically, it's assurance to the board that the contractor in question is insured to complete the job without creating a liability if they, say....jam their thumb beneath a tack hammer or something. With those formalities out of the way, the job was simple enough: Replace the half of the basement window that abruptly disintegrated. All in all, the job took roughly 2 hours. In the end, the window he installed was so transparent, it looked like there was no pane at all in the frame. But no--the glass was just THAT pristine! I don't say this often, but....experiences like these are what I love most about being a Yelp writer. So rarely do I get to be in the position to not only promote another hard working local business, but also pose as the microcosmic advertising vehicle that just might serve as the prompt some very fortunate individual needs to go, "Yeah, I'm hiring this place to work on my house". If you're wondering whether you should hire these guys for your next installation or repair job, the answer is likely yes. Good Window Works is worth 5 window panes clearer than thin air out of 5.

I had a window with a broken pane on the third floor attic. I called several places, including one…read moreI've used for years for glass and screen repair. Only Good Windows responded and sent someone out to do an estimate. They just finished the job. The original estimate was done from the ground, however when the technician was able to get the unit out of the frame, (This is an old style window), we both saw that additional work had to be done. The tech did the work and did an excellent job. It was only a bit more over the original estimate, but quite reasonable. I highly recommend Good Window Works.

We signed with Zen Windows at the end of July after being told--in writing--that installation would…read morehappen within 4-6 weeks. It's now mid-November, and not only are the windows still not installed, but the installation date was just pushed again to mid-December--almost five months after signing. We specifically reviewed the timeline because we wanted this done before it gets cold. We have booked dog daycare which has to be rescheduled, it affects our schedules, plans, and will massively impact our work, which is WFH. The measuring process was chaotic. The person sent to measure always gave last-minute notice and had to come out multiple times because they kept miscounting the number of windows--always short by one. Communication throughout this process has been terrible. You have to constantly follow up for updates; Zen never reaches out proactively or takes ownership of delays. Every update comes only after you chase them. When we brought up these issues, the company's response was to blame the original sales rep, who is "no longer with them." Convenient excuse, but the timeline and promises were in writing. Zen has taken no accountability for the misinformation or poor service. Yes, they may be cheaper than competitors, but you truly get what you pay for--unreliable timelines, lack of professionalism, and customer service that's downright egregious. Buyer beware!

Cheap horrible windows. All rooms and styles. Total waste of money. I am extremely disappointed. We…read morecould not even get the design we were quoted that set the whole project in motion. Thousands of dollars out the window. Pun intended. I'm so aggravated.

Did a really nice job replacing an exterior door. Trim was done nicely. Cleaned up pretty well. I'd…read moreuse them again. Price was similar to other quotes I got.

I cannot say enough great things about Joe and his team. From day one Joe was very professional,…read morepunctual and responsive. Windows were over 60 years old and had to be replaced asap! Joe explained the whole process from start to finish and also provided recommendations for external trim - game changer! His pricing was consistent if not a tad cheaper than six other quotes I got. His crew covered everything with plastic (Dexter vibes) to make sure furniture did not get damaged. They also cleaned every day before leaving, not just my unit but also neighbors windows and the street - wow! I could not recommend Boston Doors and Windows more! This was my first "big project" experience and I could not be happier! Thank you thank you thank you!

First off kudos to their Salesman who talks a big talk about how they are great and everyone else…read moresucks. They will say they are the best in quality of the window, installing the window and customer service. So far 1 out of 3 applies. First let's talk the Salesman, they are pushy. Always playing the "sign today and you get this deal" which is complete hogwash. If you say no repeatedly they will keep lowering their prices so that initial price is way too high, this company brags about being so profitiable so they won't lose a dime on those reduced costs. Next comes the guy who measures your windows, easy to do so no complains there. Now comes the fun part, the installation crew. We had 11 windows ordered and only 2 man crew shows up, kinda weird because I had another company show up with 4 guys for 4 windows. Anyway, they show up and before they make sure they have the correct windows, they are ripping out the old windows. Notice how I mentioned they didn't ensure the windows they came are the correct ones? Well they arrived with 7 wrong windows. They had already ripped out the old ones before they realized they came with the wrong ones. To top it off, I could barely understand the guy telling me they are the wrong windows. I'm sorry but if your English is bad, then why are you working in a job where you are going to interact with customers? Once they realized the error we had to call customer service, weird because why didn't the installers call the company? After some back and forth with customer service, they put in another order to "rush" the correct windows to us. Installers put back the old windows and sealed them (poorly and the fact that the salesman talked big about their kind of sealent for their windows). Now we have the old windows which we cannot open and it is January so my heating bill will probably be more than what it usually is. As for the 4 windows that were correct, I just noticed one doesn't lock properly. You have to jimmy it to get it to lock properly because O noticed there was some fog spots in that window (Salesman talked big about how their windows are top quality, no outside gets in and installed correctly). AS of now we are waiting on the 7 windows they owe us and hopefully someone can take a look at the window that wasn't installed 100% correclty. I should note that some debris was still on our lawn (screws, springs, vinyly pieces, etc.) so it's a good thing I found them before I ruin my lawn mower blade. I also found a piece of the old window track on our garage roof, how did it get up there? Overall I would avoid Window Nation, they talk a big talk with not much to back it up. Maybe it was just my experience but after seeing much of the other reviews, I am not alone. Also, the salesman said he would stop by during the installation, that didn't happen.

Unfortunately, I had these people replace $60K worth of windows in my house a couple of months ago…read more The problem is that the "customer service" ends the second that your check clears. One of the things that I was promised was a $100 restaurant gift card. That should have been easy enough to get to me, but it has now been 2 months and I have spoken to Window Nation 5 times about the fact that it has not been received and THEY COULD NOT CARE LESS. I spoke to the salesperson, John Pitro, about the issue 3 times and I STILL HAVE NOTHING TO SHOW FOR IT. Spend your money elsewhere. Don't pay for things that you never get.

John-the owner was so great. He showed us exactly the right door that would work for our project…read more We had a delightful chat about all things and it was a pleasure to meet him. We purchased the door-they loaded it in our truck and we were on our way. Thanks John. We will be back

I've used them over the years and have no complaints! They…read moreare professional and friendly. They've bent over backwards to make sure I'm happy and I've never felt let down by them. I will use them in the future and highly recommend them to anyone in need of their products .

The response time for emails / messages was super quick and if they could not get back with full…read moreanswer there and then , they would still message to say they would be in touch later . As my issue was window replacement , after they had looked at it , due to the type & size the estimated price had to increase but they still gave me a good price and would have fixed the sash for me to reduce the price except it had been thrown out . The window had to be ordered & they were in touch with updates along the way which is very important as I'd never used them before and had paid 50% deposit . They were very very professional & polite & easy to have there doing the work when the work was being done .

Juan did a great job installing a door with new framing and new locks, etc,. He fixed a few things…read moresomeone else had installed that weren't level and did a few other minor handyman type services and I couldn't be happier with the results. He pays attention to detail and was very responsive and dependable. I will use him again for my next project!