You ever have a basement window just....sporadically shatter for no apparent reason? Well, evidently this is just a thing that randomly occurs in this part of town. The last time I had glass shatter spontaneously was back in '24 when our winter storm door screen was completely pulverized by the summer heat, it seems (Pro-life tip: swap out your storm door screens in the summer with mesh ones). On the back of that unforeseen devastation, out went my mass inquiries to all the local shops servicing the Nashua area. Out of maybe 5 (?), 3 responded almost instantly. One sent a quote so high, I was half tempted to reply and ask if I could have some of whatever they were smoking. Another replied with what seemed to be a promising rate, but there was one problem. Their communication was severely intermittent to the point where they inexplicably ghosted me faster than a recruiter responding to a job applicant. Ultimately, I settled on Good Window Works. They offered a fair quote, were easy to get ahold of, and even provided a COI statement as per the request of our housing board. For those unaware, a COI is a Certificate of Insurance. Basically, it's assurance to the board that the contractor in question is insured to complete the job without creating a liability if they, say....jam their thumb beneath a tack hammer or something. With those formalities out of the way, the job was simple enough: Replace the half of the basement window that abruptly disintegrated. All in all, the job took roughly 2 hours. In the end, the window he installed was so transparent, it looked like there was no pane at all in the frame. But no--the glass was just THAT pristine! I don't say this often, but....experiences like these are what I love most about being a Yelp writer. So rarely do I get to be in the position to not only promote another hard working local business, but also pose as the microcosmic advertising vehicle that just might serve as the prompt some very fortunate individual needs to go, "Yeah, I'm hiring this place to work on my house". If you're wondering whether you should hire these guys for your next installation or repair job, the answer is likely yes. Good Window Works is worth 5 window panes clearer than thin air out of 5. read more

Good Window Works - Replacement window is clear as day! - Windows Installation Near Me - Boston, Massachusetts

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I had a window with a broken pane on the third floor attic. I called several places, including one I've used for years for glass and screen repair. Only Good Windows responded and sent someone out to do an estimate. They just finished the job. The original estimate was done from the ground, however when the technician was able to get the unit out of the frame, (This is an old style window), we both saw that additional work had to be done. The tech did the work and did an excellent job. It was only a bit more over the original estimate, but quite reasonable. I highly recommend Good Window Works. read more

It was nice to be able to have Julia help me over the phone in figuring out the help I needed w/ my window. When Yuri came to fix it, it ended up more complicated than it seemed, which I didn't realize. He took the time to fix both the top & bottom windows. After a few days, there was some weird thing/sound going on, so he came back to check it out. Of course, there was another part that had to be replaced. Who knew windows were so complex? Not me. The part came in, so he installed it & thankfully all is well! I totally recommend. read more

I was able to schedule an appointment with Julia via Yelp rather quickly. Vitaly came by at the scheduled appointment on time and he quickly assessed the window of concern. He mentioned that it doesn't appear to be a frame concern and more with the external area (roof or gap along the siding) that is allowing water to drip in. He was at least able to fix my window screen for a reasonable cost. Vitaly is very helpful. He helped explain everything in detail and even drew a diagram of what he feels is the root cause of the problem with my window. Ultimately we feel it's a one time issue and shouldn't be problematic during regular rain storms. read more

I've just had the glass in 5 windows and a door replaced. This is much more economical than replacing entire windows and doors and creates less landfill waste. These guys do great work are very polite and left everything very clean. Some of my windows were odd sizes and shapes requiring complex work. Use Good Window Works for your next project !! read more

Sad to report that the person that does the intake seriously gaslighted me for over two weeks. They should be more honest and just say they are not able to do the work rather than promising an updated estimate to be sent "today" "Yes, I'll send it today, as soon as I get to the office" over and over. Very rude and unprofessional, if you ask me. read more

We live in an old house with old windows and we are also in a historic preservation district. The windows are original to the house with layers of paint, some rotting and crumbling, quite literally. We could have replaced them, but chose to keep them. The majority of window restorers in the Greater Boston area charge three times as much because they take your windows away and completely rework/strip them. Vitali and his partner showed up in a van with power tools and were able to replace rotted sashes on site, install weather stripping for all the windows and got everything working really well again. The windows are still old and they look old, but now they actually work! These guys really know windows. We also had some missing screens on some newer windows. Vitali took some measurements and made (YES, literally made them) two new screens for us within a hour. Overall, I'm really impressed and happy to support this business. Repair your windows, don't get new ones! read more

I had rotten wood around some windows, one severe. Was told I had to replace but then found GWW and they came in and did an incredible job. Fixed all the windows for less than half of replacing. Could not be happier. read more

I wish all providers worked as efficiently as these guys. They called back right away, came by quickly, gave an estimate, and did the work all very professionally and efficiently. When some of the window required sawing, the worker took it outside so as to not cause any dust or dirt inside. They worked around all my son's toys and completed the job quickly. It was a pleasure working with them! read more

I had a great experience with them. It was a new property. I didn't know if I should repair or replace. Yuri was sent. He inspected every window. Finished with a complete list of repairs. Had a frank discussion about one window. Same cost to replace or to repair. After parts were ordered, work began a couple weeks later. Great people. Did a thorough job. read more

I couldn't ask for better service. The estimate to repair many rotten windows was detailed. The quote was a pleasant surprise. The work was scheduled quickly. The team arrived on time and worked steadily. They took extra time to resolve issues that came up as work progressed -- no corners were cut (except for rotten corners in windows). The windows now have a new lease on life. read more

One of our double hung Rivco wood windows got stuck on Sunday and we were unable to close it.  I contacted the https://goodwindowworks.com/  there and via Facebook messenger and received an almost immediate response.  Spoke to them on Monday morning and the owner Yuri came on Tuesday morning. We were very happy! Since these windows are just about 30 years old the metal pivot in the sash broke and got stuck preventing the window from moving.  Unbelievably he had a replacement part in his truck and like "magic"  it was fixed quickly and efficiently, and the charge was very very reasonable.   I wish we knew them when we discovered that the wood on the bottom part of our casement kitchen window rotted and we ended up replacing the entire window.  They do glass replacement, rotted wood pane replacement and repair everything else imaginable that is related to windows and doors. They provide a great alternative to replacing an entire window or all of them since you would need them all to match. read more

I would highly recommend Good Window Works. They were responsive, helpful, flexible, and were able to make the repair we requested the day of the consultation. We had lots of other businesses tell us this was too small of a job or big of a job for them, but GWW reassured us that they could tackle this project. Very reasonably priced and honestly a huge stress relief finally getting our broken window fixed. Thank you! read more

We had 1 double-hang window (Harvey) that lost its seal (just in one sash). We received crazy quotes from Home Depot and such. Contractors we hired could not help us because the upper sash was stuck and they didn't know what to do. Yuri figured out where it was stuck, removed the old window, placed the new sash, fixed the lower sash (it was unhooked from shoe stopper) and greased the whole window in a super-short amount of time for a VERY reasonable price. It was magical. And he did it next day (we just got lucky I suppose). I will always call him first for any of our window needs (we have a hundred of windows now in our new house). read more

Had to wait a couple of weeks for an appointment, and now I see why! Yuriy arrived promptly, gave us a VERY fair estimate and was able to fix our broken pane the same day, kind and professional through the whole process. We will be calling these guys again. read more

These guys did a great job of repairing four rotted casement windows in our house. They showed up early, set up their tables and saws in our driveway, and worked all day on the windows. Previously the windows wouldn't even close, and now they look like new. They're also working on replacing the fogged glass in a paladin window in our house. Before I found Good Window Works, I contacted Pella for the repairs, and Pella told me the only option was to replace the complete windows, no repairs possible. GWW repaired the windows for a fraction of the cost and a whole lot less construction hassle. Very reasonable price for this quality of work. The one thing that could have been better was providing an update while waiting for a piece of glass they needed to finish work on the arch window, so I didn't have to worry that something had gone wrong. Bottom line: If you have broken/rotten windows, don't pay a fortune to replace them, call Good Window Works and repair them. Better for the environment, and better for your wallet. Kudos to Julia, Yuriy, and Vitaly for first-class work. read more

Like many people, I just accepted a window that would not stay open as a fact of life. It felt like one of those intractable, existential issues of our day. For a long time I just decided, "It's too late for us. We're closed window people now." Then in a moment of enlightenment I decided that no, I too could take control of my windows. It was my right, nay, my duty to be able to open and close my windows with ease, ventilating my apartment with cool summer breezes and window air conditioning units. Then I was on a mission. I called a few window repair technicians, and decided that Good Window Works best matched my schedule. They sent Yuri out to see my apartment, and I pointed out the windows that would not stay open to get a quote. Nope, Yuri went right to work and fixed them that day, before my very eyes. The cost of the repair was reasonable at around $30, but it is worth it to be able to open home to the world, stick my head out and shout, "My good window works!" read more

Vitaly and Andrei repaired two old windows in my home with great care and professional know-how. One window was 100 years old and needed a new cotton window cord to let it go up and down and the other window was from the 1990s and again repaired with replacement parts that blended with the original window. Thanks for your great job! read more

I cannot say enough good things about these guys. Saw their van on the street, called, made an appointment, a very knowledgeable estimator came and did a very thorough walkthrough, explained everything, provided estimate right away. The house that we moved into had over a dozen of windows that wouldn't open or wouldn't shut. It was so bad that one of the windows almost fell out when opening. So, we were bracing for $20-30K new windows expenditure. These guys fixed all of the issues, including bunch of rotting wood for 10% of that! All windows work great now, they even painted them. The best thing is that they're honest, explain everything, and don't oversell! So rare to find that combination. Highly recommend to everyone who has issues with windows. read more

I would highly recommend this company! I have an older home and they repaired all of my original double hung windows. Each window had different issues. I contacted them and they came and did an estimate for the work. They also explained exactly what work would be done. They were very thorough and transparent. They did the estimate in the fall and the work was scheduled in the spring. They came on the date that was scheduled, amazing! They were extremely reliable, and showed up for all work as scheduled.They did beautiful work. It is such a pleasure to be able to open all my windows!. The business is very well run, very professional. From the lovely woman in the office to the gentlemen that came to work at the house, they were all terrific. I can't say enough about this company and the quality of their work. I feel the pricing was fair for the job and workmanship. read more

Was happy to find a window repair service to help repair- rather tha replace- several windows at our house. Scheduling was organized and prompt- they came to the house within a few days from my first call for an estimate. Work was done a few weeks later: 1) Replaced glass on a small slider window, 2) Repaired the broken "arm" on a hopper window and 3) replaced the rotten wood sill under a set of three windows, as seen in picture. Have recommended GWW to others and would use again! read more

Good Window Works - Replaced rotten/weirdly wrapped sill under windows with new wood - Windows Installation Near Me - Boston, Massachusetts

Gave a very fast decently priced quote to replace some glazing beads, and scheduled very promptly. All wore masks and social distanced while doing the work. Very efficient, nice and polite people work there! read more

Excellent customer service, very professional with competitive pricing and workmanship. The crew was on time replaced 5 window sills and went over and beyond what was expected. I will recommend this company in a heartbeat. Thanks again for a job well done!! read more

One year after the "fixed", I realize none of the parts they replaced are in the right size and all my windows are sticking out of rail therefore all of them leak. The original windows installed blocked half of the noise coming from street, but now, after I stupidly try to "fix" them and believed there is a company actually manufacture custom parts for my window. All my windows now are leaking and I can hear people waking by and chatting as if they are next to me inside my apartment. It's terrible. None of the parts they used to replace the old parts on my windows have the same size. I don't think they actually "custom" manufacture those parts as they said. read more

These guys rock! A landscaper broke a window pane on my basement window-- every contractor I contacted through Angi and HomeAdvisor wanted to replace the entire window, frame, screen and all (ridiculous!!!! ) One contractor however was good enough to recommend Good Window Works to replace the pane.... they responded quickly with a good quote, came in a couple of days and replaced the broken pane in less than an hour. Highly recommend:) read more

These guys were great. I have a large house and deal with a lot of vendors. Good Window Works is one of the best vendors I have dealt with. They have a great office manager (Julia) who keeps the customer informed every step of the day (rare among vendors). The estimate for services was thorough and accurate and fair-priced. They always showed up when expected. The work was also thorough and high quality. One thing I hate about most vendors is they often solve one problem and create another, that has to be solved by someone else, at my expense. Good Window Works does the complete job, whatever it takes, and did not leave any aspect of the job undone. They were here to solve all my problems, not just to solve the problems that are most profitable to solve, another rarity. I would hire them again in a heartbeat and heartily recommend them. read more

It was a pleasure to work with this company. The office manager and the technicians, Yuri and Vitali, are courteous and professional. They were responsive in providing a written quote, answering emails, ordering balances for 11 oversized metal windows in my condo, offering a quick installation appointment and finishing the job in about 5 hours. No mess, no fuss, very nice job. Would highly recommend! read more

After trying for weeks to find someone to assess ad repair a rotted window frame/sill, I came across Good Window Works. They responded quickly and came out to do an estimate. They took a look around the house to see if there were other problem areas but did not make a hard sell at all. The tech explained what problems they found made recommendations on how to resolve. It was clear that he wasn't trying to push unnecessary repairs and he gave me a written proposal and estimate. They were quick to respond when I went to make an appointment for the work. They came on time, worked through all of the issues and cleaned up well. This work was done during the Coronavirus outbreak. These workers were very good about maintaining appropriate distance and using caution. I was impressed with the quality of the work and the detail that was put into making the finished product look good. Very efficient, professional and highly recommended. I will use again. read more

I am beyond happy with this company. They replaced some fixed skylights in my kitchen. Julia is lovely to speak to on the phone and Vitali is a miracle worker. He and a helper worked really hard for 10 hours straight and finished in the dark. I can't believe such a great company exists. The new windows cheer me up every morning when I walk into the kitchen. Thank you Good Window Works! read more

I scheduled an appointment for Good Window Works. Not only did they not show up but they never returned my call or let me know the appointment was cancelled. I can't review the actual service, because again, no one showed up. Remarkable that in today's world customer service could be so poor. read more

Really happy I found these guys. They repaired my rotting sash and woodwork with no pressure to replace the windows themselves which were just fine. Great customer service. Easy scheduling. They did exactly what they said they would with no surprises. My windows operate flawlessly now and look great. read more

These guys are good, no one ...and I had four window people come and look at my garden window which needed the two side panes replaced. Everyone said no it couldn't be done because the window was not installed properly. I knew they were full of it just didn't want to take a little extra time and TLC to do the job. Saw theses guys truck and gave them a call. They came down, looked the job over , said yes they could do it and gave me a very fair price. It took a little while to order the glass replacement custom cause its thermopane but yup, the glass came they came down and in two visits replaced the glass, re-caulked the window and Im good to go...these guys will get it done where the other lazy loser window people wouldnt even give it a try.. Highly recommend them.....steve.//// Belmont. read more

We needed help with a heavy aluminum window (the balances were broken) and with replacing a window latch. Yuriy was able to come to identify the problem just a few days after we first called the company. All contacts with Good Windows Works were courteous and professional,and scheduling was easy. The work was completed to our satisfaction, at a very reasonable price. Will definitely recommend the company to others! read more

We needed a cracked window pane replaced on a sealed double glazed sash. They immediately scheduled a free estimate, the repairman was right on time and finished in 10 minutes. The cut to order replacement panes were finished in 5 days and they scheduled a date one week out. On the repair day they were right on time again. Job done in 30 minutes, the window sash looks like it came straight from the factory. The guy was meticulous about the cleanup too. Great company, professional work and attitude. read more