You ever have a basement window just....sporadically shatter for no apparent reason? Well,…read moreevidently this is just a thing that randomly occurs in this part of town. The last time I had glass shatter spontaneously was back in '24 when our winter storm door screen was completely pulverized by the summer heat, it seems (Pro-life tip: swap out your storm door screens in the summer with mesh ones). On the back of that unforeseen devastation, out went my mass inquiries to all the local shops servicing the Nashua area. Out of maybe 5 (?), 3 responded almost instantly. One sent a quote so high, I was half tempted to reply and ask if I could have some of whatever they were smoking. Another replied with what seemed to be a promising rate, but there was one problem. Their communication was severely intermittent to the point where they inexplicably ghosted me faster than a recruiter responding to a job applicant. Ultimately, I settled on Good Window Works. They offered a fair quote, were easy to get ahold of, and even provided a COI statement as per the request of our housing board. For those unaware, a COI is a Certificate of Insurance. Basically, it's assurance to the board that the contractor in question is insured to complete the job without creating a liability if they, say....jam their thumb beneath a tack hammer or something. With those formalities out of the way, the job was simple enough: Replace the half of the basement window that abruptly disintegrated. All in all, the job took roughly 2 hours. In the end, the window he installed was so transparent, it looked like there was no pane at all in the frame. But no--the glass was just THAT pristine! I don't say this often, but....experiences like these are what I love most about being a Yelp writer. So rarely do I get to be in the position to not only promote another hard working local business, but also pose as the microcosmic advertising vehicle that just might serve as the prompt some very fortunate individual needs to go, "Yeah, I'm hiring this place to work on my house". If you're wondering whether you should hire these guys for your next installation or repair job, the answer is likely yes. Good Window Works is worth 5 window panes clearer than thin air out of 5.

I had a window with a broken pane on the third floor attic. I called several places, including one…read moreI've used for years for glass and screen repair. Only Good Windows responded and sent someone out to do an estimate. They just finished the job. The original estimate was done from the ground, however when the technician was able to get the unit out of the frame, (This is an old style window), we both saw that additional work had to be done. The tech did the work and did an excellent job. It was only a bit more over the original estimate, but quite reasonable. I highly recommend Good Window Works.

Quick to response with accurate estimate for the job. Replaced five window screens, and took the…read moreresponsibility to check the functions of all windows! Great service for the reasonable cost.

Fixed a window that wouldn't stay up in a few minutes. Had a great experience overall, no…read morecomplaints!

Very happy with the work they did and how quickly they did it. Got 5 windows and a slider door door…read moreinstalled within a couple of hours. Very surprised how fast and efficient their work was, and for a fraction of the cost that Renewal by Anderson quoted us before we went with Quality! Also great communication through and through.

Tried to rip me off and then appeared to gloat about it when I caught him…read more Paul the owner responded to a web request I put in, for a price quote. He responded, by text message. Weird but fine, if the text etiquette is on point. His was a mess. He asks me to take pictures inside and out, of the windows. Ok sure, but I'm one town over and you could just pop by. He asks what I want, I say picture windows. He sends me a picture of double hang and says he recommends them. Don't need them. Then he just TEXTS me a price range. Red flag. Where's your quote with the type of door being used? Also, the number is high. I ask for the SKU to look it up on my own. He sends me a generic link to an affiliate landing page for DOUBLE HUNG DOORS. Ok, so here's where you have to use your best judgement. These guys have great ratings on multiple pages, so they obviously do excellent installs. But that doesn't mean they aren't ripping people off, because you can get similar work done for MUCH cheaper. That's where I got him, bc he wasn't willing to disclose where his range was coming from and then immediately tried to pass me off to Renweal by Anderson, which is widely known as THE biggest price-hike in the game. The safe bet with them is whatever they quote you initially is about double what it should actually cost. So it makes sense the owner thought it's a reasonable peer in the industry. Then he weirdly started text-harassing me when I passed on his offer. Piss off.

I am extremely pleased with the job that 3 Sons Window & Door did on my father's house in Newton;…read more my 5 star review reflects not just on the quality of workmanship, but the care and consideration shown by the owner (Paul Nutile) to make sure that the job was done to our standards (which, admittedly, are high.) We had three exterior doors installed, as well as a 2 - level back staircase. I live in California, and on one of my trips to visit my father and siblings, Dad told us that he would like to get new doors, and get the back 2-story staircase replaced. I initially had reservations about having the staircase installed by a company that specializes in doors and windows, but after speaking and meeting with Paul, I felt comfortable with having his company do the job. My level of comfort was validated when Paul walked the job with me after completion, and made sure that each and every detail was finished to perfection. His carpenter (Roy) used excellent pressure treated wood, and the bracing made the staircase perfectly secure. Roy later told me that his instructions from Paul were to make sure that the job was not finished until I was completely satisfied - an "old school" way of craftsmanship and customer service that I deeply appreciate! To be honest, I waited a while before writing this review, as sometimes issues arise after a job is finished. It has been over a year since the completion of the job, and the doors are still perfect, as is the staircase. I sincerely give Paul and his company my highest rating - 5 out of 5. If the rating scale went to 100, I would give him, his company, and his workmen 100.

Three sons finished our attic for us. From start to finish, they were professional, kind and…read moresincere in their work. They truly became like family by the end of the project and we are so very grateful to have found them. Like with any construction project, there were unexpected things along the way, and they handled them with care and attention as well as clear communication. I felt like they treated our home as they would treat their own. We felt we could trust them to be honest and fair throughout the entire process and that was priceless. I would highly recommend their services for all your Home renovation needs! We couldn't be happier with our investment and with the experience we had working with them. The attic looks fantastic. My two year-old has seen their truck in the neighborhood and said "When are the guys coming back to work on the house?" :)

Last summer I used Zen Windows to replace most of our windows and they were great!…read more I am going back to them again now to replace the remaining windows that we skipped last time. I would recommend them again and again, I am very pleased with their work - very professional and quick installation.

We signed with Zen Windows at the end of July after being told--in writing--that installation would…read morehappen within 4-6 weeks. It's now mid-November, and not only are the windows still not installed, but the installation date was just pushed again to mid-December--almost five months after signing. We specifically reviewed the timeline because we wanted this done before it gets cold. We have booked dog daycare which has to be rescheduled, it affects our schedules, plans, and will massively impact our work, which is WFH. The measuring process was chaotic. The person sent to measure always gave last-minute notice and had to come out multiple times because they kept miscounting the number of windows--always short by one. Communication throughout this process has been terrible. You have to constantly follow up for updates; Zen never reaches out proactively or takes ownership of delays. Every update comes only after you chase them. When we brought up these issues, the company's response was to blame the original sales rep, who is "no longer with them." Convenient excuse, but the timeline and promises were in writing. Zen has taken no accountability for the misinformation or poor service. Yes, they may be cheaper than competitors, but you truly get what you pay for--unreliable timelines, lack of professionalism, and customer service that's downright egregious. Buyer beware!

I want to echo another reviewer's experience - we have 2 windows that wouldn't stay open and we had…read moreassumed the only option was to replace them. I called and Berge picked up, he explained that they don't do window repairs but if I were in front of the windows he could walk me through how to identify the problem, possibly fix it myself or find a handyman to fix it. When I got in front of the windows he talked me through how to take the windows out of the track, identified that the "shoe" wasn't attached and that's why they won't stay open. After I got off the phone with him, I followed his instructions to get the shoe unstuck from the bottom of the track and managed to get them reattached to the windows, and now they both stay open! So incredibly helpful! If we needed to replace those windows we would definitely have gone back to Berge for it.

We had a screen break on a set of older, but not out of date windows. The woman who answered the…read morephone talked me through the challenge I was facing and offered up recommendations on how to fix. She didn't need to do this, or spend time with me trouble shooting...but she did. If I ever have business to do in the future they are at the top of my list!

I'm going to come right out and say it, there simply aren't enough positive things to say about EB…read more Many times when I review businesses there are certain elements to the service that I would consider 5 star, but then some that may be 4's or 3's. Not with EB. Everything from start to finish was incredibly professional, fair, and done with excellence. I needed some aluminum trim for my windows and the sides of my home sealed up. Not an enormous job but big enough. For starters, they answered their phone. I know that sounds funny, but you'd be amazed how difficult it is to get anyone in the construction/contracting field to even acknowledge your presence, much less care about your issue. The ladies in the office were incredibly nice and friendly, and treated me as if they wanted my business, and not just another annoying customer they had to deal with. They scheduled an estimate right away. Then came Colin to do the estimate. We only had a brief exchange but he's so personable and friendly, I felt like we had been friends for a while. He gave it to me straight, which I appreciate, and the quote turned out to be less than I thought. After a return visit, it turns out one of the sides of my home was in worse shape than we originally thought, and it turned into a bigger job, which of course, meant more $$. Again, Colin was direct about the issue, but I could tell he also felt bad about delivering the news to me. It wasn't his fault I moved into an old house, but he handled the situation with care, which made a huge difference in how I reacted. We went ahead with everything and within a couple of weeks, the guys showed up to do the work. The whole job lasted 3 days in the hottest part of the summer. Poor guys! I work from home so I was with them the entire time, and again, it was if I had known them for a while. They were super friendly, incredibly positive, and did an amazing job. They walked me around the house where they had done work so I could make sure I was satisfied right there on the spot. I never once felt like they were slacking, or cutting corners. I couldn't be happier with how everything turned out. Lastly came the final bill. And it ended up being about $1000 less than I was expecting! Woo hoo! Again, as I was squaring up with the ladies in the office, they were so kind, and personable. What that says to me is everyone enjoys where they work, who they work with, and really care about their customers. It makes a HUGE difference. I cannot recommend this company enough if you need any sort of work done. It doesn't matter who you talk to, you will walk away from the experience completely satisfied and confident that everything was handled with your best interest in mind.

In 2004 had them do windows, siding on my triple decker. Horrible job half the windows are crooked…read more Had siding done following year and pieces are coming loose.

I needed to replace some windows in my living room and shopped around for quotes from a few…read moredifferent companies. DPG was one of the first to respond to my inquiries, despite it being a smaller job. Dennis is extremely friendly and was able to come by and give me some options and estimates. He measured and ordered the Harvey windows that I selected, and when they arrived a few weeks later, he was quick to schedule an install. He and his assistant did a great job, left a clean work site, and the windows look perfect!

Dennis is very punctual and very easy to work with. Great communication, always very responsive to…read moreemail and phone calls and keeping us up to date with the project. He installed 30 beautiful Harvey windows in 3 days. I will definitely recommend his service to friends and family.