I had a window with a broken pane on the third floor attic. I called several places, including one…read moreI've used for years for glass and screen repair. Only Good Windows responded and sent someone out to do an estimate. They just finished the job. The original estimate was done from the ground, however when the technician was able to get the unit out of the frame, (This is an old style window), we both saw that additional work had to be done. The tech did the work and did an excellent job. It was only a bit more over the original estimate, but quite reasonable. I highly recommend Good Window Works.

It was nice to be able to have Julia help me over the phone in figuring out the help I needed w/ my…read morewindow. When Yuri came to fix it, it ended up more complicated than it seemed, which I didn't realize. He took the time to fix both the top & bottom windows. After a few days, there was some weird thing/sound going on, so he came back to check it out. Of course, there was another part that had to be replaced. Who knew windows were so complex? Not me. The part came in, so he installed it & thankfully all is well! I totally recommend.

Three sons finished our attic for us. From start to finish, they were professional, kind and…read moresincere in their work. They truly became like family by the end of the project and we are so very grateful to have found them. Like with any construction project, there were unexpected things along the way, and they handled them with care and attention as well as clear communication. I felt like they treated our home as they would treat their own. We felt we could trust them to be honest and fair throughout the entire process and that was priceless. I would highly recommend their services for all your Home renovation needs! We couldn't be happier with our investment and with the experience we had working with them. The attic looks fantastic. My two year-old has seen their truck in the neighborhood and said "When are the guys coming back to work on the house?" :)

3 Sons failed to pull the permit for an exterior door replacement despite having it added to the…read morecontract. They also installed the door incorrectly. The door jamb was not flush with the drywall by 3/4". According to the manufacturer of the door, Thermatru, this was an incorrect installation. Paul Nutile, the owner of the company, was very unprofessional in all of his communication and refused to fix the poor install. When I took him to small claims court, he cursed at me in the courtroom like a child.

We signed with Zen Windows at the end of July after being told--in writing--that installation would…read morehappen within 4-6 weeks. It's now mid-November, and not only are the windows still not installed, but the installation date was just pushed again to mid-December--almost five months after signing. We specifically reviewed the timeline because we wanted this done before it gets cold. We have booked dog daycare which has to be rescheduled, it affects our schedules, plans, and will massively impact our work, which is WFH. The measuring process was chaotic. The person sent to measure always gave last-minute notice and had to come out multiple times because they kept miscounting the number of windows--always short by one. Communication throughout this process has been terrible. You have to constantly follow up for updates; Zen never reaches out proactively or takes ownership of delays. Every update comes only after you chase them. When we brought up these issues, the company's response was to blame the original sales rep, who is "no longer with them." Convenient excuse, but the timeline and promises were in writing. Zen has taken no accountability for the misinformation or poor service. Yes, they may be cheaper than competitors, but you truly get what you pay for--unreliable timelines, lack of professionalism, and customer service that's downright egregious. Buyer beware!

Cheap horrible windows. All rooms and styles. Total waste of money. I am extremely disappointed. We…read morecould not even get the design we were quoted that set the whole project in motion. Thousands of dollars out the window. Pun intended. I'm so aggravated.

Customer Service! In the process of selling a home, a sidelight window was shattered. The quickest…read moreresponse of all "Contact Us" emails I sent out, and very responsive to emails/calls after that as well. Though, because of the timeline, we were unable to order and install a replacement before the closing, I was able to pass along a quote to the new owners. I really appreciated their efforts to help us fix before the sale and I will seek out their services in the future because of this experience.

Heavy rains again last night and the roof and chimney flashing from watertite roof leaked again…read more When it was installed and I complained it still leaked, they came back and put caulking under the flashing without even stopping to talk. Later told me it was my chimney that was leaking but I had that repaired and it's dry as a whistle. They don't stand by their work. They at least installed a rubber roof correctly.

They disappeared. Did a large custom project with them. Had some follow up needs, but 'poooof'…read morethey're gone.

Dennis is very punctual and very easy to work with. Great communication, always very responsive to…read moreemail and phone calls and keeping us up to date with the project. He installed 30 beautiful Harvey windows in 3 days. I will definitely recommend his service to friends and family.

Dennis replaced our old shutters and we couldn't be happier with the job! Our house looks so much…read morebetter. I had gotten a bunch of quotes he was very competitive, super prompt, and kept us in the loop through the entire process (removing the old ones, ordering and installing the new). We would absolutely use DPG again in the future! Quality work & happy to support a local business!

Beroli Construction is extremely professional and I could not be more pleased with the results. I…read morerealize this was just a small project but they kept me informed throughout the process, answered all my questions and exceeded my expectations. Their attention to detail is why they consistently get a five star rating. I would recommend them for any project you may have.

This was our second project working with Beroli and we are very happy with our decision to use them…read moreagain for our roofing project. The project was managed very well and we were kept up to date of any schedule changes or issues. The roof turned out great and we would definitely consider using Beroli for future projects.

We had a screen break on a set of older, but not out of date windows. The woman who answered the…read morephone talked me through the challenge I was facing and offered up recommendations on how to fix. She didn't need to do this, or spend time with me trouble shooting...but she did. If I ever have business to do in the future they are at the top of my list!

I want to echo another reviewer's experience - we have 2 windows that wouldn't stay open and we had…read moreassumed the only option was to replace them. I called and Berge picked up, he explained that they don't do window repairs but if I were in front of the windows he could walk me through how to identify the problem, possibly fix it myself or find a handyman to fix it. When I got in front of the windows he talked me through how to take the windows out of the track, identified that the "shoe" wasn't attached and that's why they won't stay open. After I got off the phone with him, I followed his instructions to get the shoe unstuck from the bottom of the track and managed to get them reattached to the windows, and now they both stay open! So incredibly helpful! If we needed to replace those windows we would definitely have gone back to Berge for it.