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    Exterior Home Services

    4.7 (15 reviews)
    Open 9:00 am - 5:00 pm

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    Ryan D.

    I think the siding looks great, right now, but, my concern is with the longevity and durability of the siding based on the various issues I continue to find. It just feels like if these little things were overlooked, or worse, intentionally ignored, what does that say about the things I can't see? Are there proper expansion gaps? Are the nails hammered in too tight or incorrectly? Were the manufacturers required nailing patterns followed? Anyway, here is the list of issues I feel should have been completed as part of the $19,500 job. Minor, maybe, but again it's about trusting the work I can't see. I wasn't monitoring the complete demo of the old siding but it was obvious from the contents of the dumper that a fair amount of tar paper was removed along with the old siding and I was surprised it wasn't replaced or at the very least brought to my attention so I could address it. I fear this will cause issues in the future but it's obviously too late to rectify this. A large portion of my house doesn't have any protection under the siding now. On the list of things it's too late to fix, I find it strange that a professional siding crew would install the seams facing the street. I always thought and was confirmed when speaking with other contractors, it was common practice to make the seams as invisible as possible which means they should be facing the rear of the house. The wires for the cable/internet were never reattached to the house. I'm assuming the siding crew thought this was the job of the electricians but clearly, they didn't think it was. A few times a week we can hear them flapping against the house. The fence wasn't reattached either. We have no floodlights on the side of the house now, they worked before work started, and now they don't. It could just be the bulbs, but it could also be an issue with the wiring, either way, I have to now break out the ladder, climb up 15' and find out. The back gutter drains directly onto the walkway we use to get into the backyard which means with the cold weather comes a nice thick layer of ice on our walkway to contend with. Not directly the siding crew but the gutter installation was part of the overall project I paid for. And lastly, probably the issue that annoys me the most because I see it every day and I know if it's not resolved it will cause an issue in the future is the lack of sealant around the wires and conduit entering the house. See photos. Not only does this just look sloppy (just a chunk taken out of the siding to allow the wires to enter) but without any sealant, water will just flow down the siding and directly onto the unprotected sheathing (see issue one). There are four of said openings in the side of the house now. Overall, not impressed with a company that has great reviews.

    Brian and his team did a great job. Its like a brand-new house!

    Brian and his team did an excellent job. I had a new roof, siding and gutters done and was very impressed with everyone involved. His crews showed up on time, worked very hard, and didn't leave a mess. Brian was very easy to get in touch with throughout and he explained our options clearly and helped me understand what I was getting, when I'd get it, and how much getting it would cost. No surprises, which is really what you want with projects like these. I'd definitely recommend them to anyone interested who needs roofing, siding or gutters work done.

    My DAMN house

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    7 years ago

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    1 year ago

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    9 years ago

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    Review Highlights - Exterior Home Services

    Brian and his crew just finished updating our home with new siding, windows, roof, skylights and gutters.

    Mentioned in 14 reviews

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    Zen Windows Boston

    Zen Windows Boston

    4.5
    (23 reviews)

    We signed with Zen Windows at the end of July after being told--in writing--that installation would…read morehappen within 4-6 weeks. It's now mid-November, and not only are the windows still not installed, but the installation date was just pushed again to mid-December--almost five months after signing. We specifically reviewed the timeline because we wanted this done before it gets cold. We have booked dog daycare which has to be rescheduled, it affects our schedules, plans, and will massively impact our work, which is WFH. The measuring process was chaotic. The person sent to measure always gave last-minute notice and had to come out multiple times because they kept miscounting the number of windows--always short by one. Communication throughout this process has been terrible. You have to constantly follow up for updates; Zen never reaches out proactively or takes ownership of delays. Every update comes only after you chase them. When we brought up these issues, the company's response was to blame the original sales rep, who is "no longer with them." Convenient excuse, but the timeline and promises were in writing. Zen has taken no accountability for the misinformation or poor service. Yes, they may be cheaper than competitors, but you truly get what you pay for--unreliable timelines, lack of professionalism, and customer service that's downright egregious. Buyer beware!

    Cheap horrible windows. All rooms and styles. Total waste of money. I am extremely disappointed. We…read morecould not even get the design we were quoted that set the whole project in motion. Thousands of dollars out the window. Pun intended. I'm so aggravated.

    Exterior Home Services - roofing - Updated August 2026

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