Did a really nice job replacing an exterior door. Trim was done nicely. Cleaned up pretty well. I'd…read moreuse them again. Price was similar to other quotes I got.

I cannot say enough great things about Joe and his team. From day one Joe was very professional,…read morepunctual and responsive. Windows were over 60 years old and had to be replaced asap! Joe explained the whole process from start to finish and also provided recommendations for external trim - game changer! His pricing was consistent if not a tad cheaper than six other quotes I got. His crew covered everything with plastic (Dexter vibes) to make sure furniture did not get damaged. They also cleaned every day before leaving, not just my unit but also neighbors windows and the street - wow! I could not recommend Boston Doors and Windows more! This was my first "big project" experience and I could not be happier! Thank you thank you thank you!

Excellent service all around! Installers were very detailed oriented which is nice to see. Hit…read morerecommend!

Accurate Glass provides exceptional quality and Professional Service! They were so helpful and…read morefriendly when I asked for a quote and they even camequote, out to get the exact measurements needed. The glass they provide is superior in every way and their installation services are TOP-NOTCH! They're THE BEST! They get an easy 5 STARS!came

We signed with Zen Windows at the end of July after being told--in writing--that installation would…read morehappen within 4-6 weeks. It's now mid-November, and not only are the windows still not installed, but the installation date was just pushed again to mid-December--almost five months after signing. We specifically reviewed the timeline because we wanted this done before it gets cold. We have booked dog daycare which has to be rescheduled, it affects our schedules, plans, and will massively impact our work, which is WFH. The measuring process was chaotic. The person sent to measure always gave last-minute notice and had to come out multiple times because they kept miscounting the number of windows--always short by one. Communication throughout this process has been terrible. You have to constantly follow up for updates; Zen never reaches out proactively or takes ownership of delays. Every update comes only after you chase them. When we brought up these issues, the company's response was to blame the original sales rep, who is "no longer with them." Convenient excuse, but the timeline and promises were in writing. Zen has taken no accountability for the misinformation or poor service. Yes, they may be cheaper than competitors, but you truly get what you pay for--unreliable timelines, lack of professionalism, and customer service that's downright egregious. Buyer beware!

Cheap horrible windows. All rooms and styles. Total waste of money. I am extremely disappointed. We…read morecould not even get the design we were quoted that set the whole project in motion. Thousands of dollars out the window. Pun intended. I'm so aggravated.

I had a window with a broken pane on the third floor attic. I called several places, including one…read moreI've used for years for glass and screen repair. Only Good Windows responded and sent someone out to do an estimate. They just finished the job. The original estimate was done from the ground, however when the technician was able to get the unit out of the frame, (This is an old style window), we both saw that additional work had to be done. The tech did the work and did an excellent job. It was only a bit more over the original estimate, but quite reasonable. I highly recommend Good Window Works.

It was nice to be able to have Julia help me over the phone in figuring out the help I needed w/ my…read morewindow. When Yuri came to fix it, it ended up more complicated than it seemed, which I didn't realize. He took the time to fix both the top & bottom windows. After a few days, there was some weird thing/sound going on, so he came back to check it out. Of course, there was another part that had to be replaced. Who knew windows were so complex? Not me. The part came in, so he installed it & thankfully all is well! I totally recommend.

WARNING: I believe Rite Window in Woburn, MA operates a calculated bait-and-switch scam. Prior to…read moreJanuary 7, 2026, they called me relentlessly to schedule a consultation. Salesperson Trevor DiTullio came to my home with a polished presentation about being a family business with outstanding reviews, specifically mentioning that Mass Save refers clients to them to establish credibility. During the consultation, I asked Trevor a direct question about basement windows below grade level that require excavation. I explicitly asked if Rite Window handles this work. This was the determining factor in whether I would sign a contract. Trevor looked me in the eye and stated: "we'll dig out the dirt and add in window wells." Based solely on that promise, I signed the contract and authorized a hard credit inquiry on January 7th. The contract had a 3-day rescission period ending January 10th. Immediately after it expired, Rite Window called to schedule measurements for January 13th. The timing is not coincidental. Today, the measurement technicians arrived and flatly stated Rite Window does not remove dirt or perform excavation work. The technicians were shaking their heads, clearly aware the salesperson had lied. After admitting they could not do the work that was the entire basis for my contract, they insisted on measuring other basement windows because they didn't want to waste their time. I had to explicitly refuse. The whole point was the two below-grade windows. I immediately made multiple attempts to reach management. The company that called relentlessly before my signature has become completely unreachable. Trevor eventually called back and admitted he told me they would dig out the dirt. He stated he would cancel the order. When I demanded to speak with a manager, he said he would "see what he could do" about having someone call back. Hours later, no call. They also refuse to provide email addresses for management, deliberately preventing written documentation. The pattern is calculated: Use Mass Save's name for credibility. Call relentlessly to get the consultation. Tell customers whatever they need to hear to sign. Wait for the rescission period to expire. Schedule the next appointment and reveal the lies. Make management unreachable. This is, in my opinion, organized fraud designed to trap customers after the legal cancellation window closes. I authorized a credit inquiry based on promises Trevor admitted he made. The technicians confirmed the services do not exist. I am filing complaints with the Better Business Bureau, Massachusetts Attorney General, and disputing the fraudulent credit inquiry. The Mass Save claim is a sales tactic. The family business story is a script. The promises are lies. The timing is intentional. Do not give this company your business, signature, or trust. Find an honest contractor.

I have called to service a window that keeps sliding down and doesn't hold open. Window is only two…read moreyears old. No communication from the service department, called and left online request and nothing. So much for a lifetime warranty. They should just leave a phone message recording saying ...Ha Ha Ha..... you gave us your money.....and we gave you lousy in house fabricated garbage windows... thanks for calling.

Just hired them for new roof and some trim work. Brian, owner is nice guy and came away from our 2…read moremeetings as someone who does good work. Reviews are solid. Expect to give him and his team a 5th star after the job is done

Brian and his crew just finished updating our home with new siding, windows, roof, skylights and…read moregutters. If you're looking for a contractor, look no further. Brian started the job on schedule and his crew worked all day/every day until the job was finished, always cleaning up at the end of each day. Brian is an honest guy who truly cares about his customers' satisfaction, and we felt his price was very reasonable. He often stopped by during the day to check in with us and his crew, making sure everything was going well and that his crew had everything they needed. We would not hesitate to recommend him to others, in fact, we already have!

The response time for emails / messages was super quick and if they could not get back with full…read moreanswer there and then , they would still message to say they would be in touch later . As my issue was window replacement , after they had looked at it , due to the type & size the estimated price had to increase but they still gave me a good price and would have fixed the sash for me to reduce the price except it had been thrown out . The window had to be ordered & they were in touch with updates along the way which is very important as I'd never used them before and had paid 50% deposit . They were very very professional & polite & easy to have there doing the work when the work was being done .

Juan did a great job installing a door with new framing and new locks, etc,. He fixed a few things…read moresomeone else had installed that weren't level and did a few other minor handyman type services and I couldn't be happier with the results. He pays attention to detail and was very responsive and dependable. I will use him again for my next project!