This shop is EXTREMELY overpriced. I took my 2008 Rav4 in to have the AC fixed and was quoted over…read more$3000. I took it to another shop and got it done for less than half that for the same quality work.

Went in for check engine light. They found gas cap bad. Replaced cap $85.00 and $250.00 inspection…read morefee.

I wanted an alternative to high prices at dealers for service and repairs for my Audi A5 and…read moreCarolina Eurowerks delivered. Easy to schedule, fair prices and not a Big Box experience...check 'em out!

I found this place quite by accident, but after my experience here, I am a lifetime customer !…read more Not only were they pleasant and helpful on the phone, but got me in the same day for my service. All around pleasure working with Sergio and the Team here at Carolina Eurowerks. Fantastic Experience all the way around, thank you ! Wanda J

Customer service was disappointing. The staff in both the Finance and Service departments need to…read moredo a better job answering calls and following up with customers. I contacted the Service department to ask about getting my vehicle serviced, but I was left on hold and eventually sent to voicemail without receiving any assistance. I ultimately had to ask to speak with a manager in the Service department just to get an appointment scheduled. Customers should not have to escalate an issue to management simply to receive basic assistance. I had a similar experience with Finance. I tried reaching out for two weeks regarding my down payment, but no one followed up with me until the day of closing. At that point, they tried to pressure me into making the payment that same day. If they had communicated with me earlier, I would have had time to contact my bank and arrange for the funds to be sent at my earliest convenience. Overall, the lack of communication, follow-up, and customer service made the experience much more stressful than it needed to be. I hope the dealership takes this feedback seriously and works on improving communication and customer service.

Extremely disappointing and unprofessional experience…read more We found a used car at this dealership that we were seriously interested in. The car had minor damage to the rear bumper, so before we even test drove it, we specifically asked whether they would repair the paint. We were told yes. After the test drive, we received a quote for the price listed online. We returned the next day and waited over two hours before finally leaving because they were too busy. The following day, we called ahead to make sure they had time for us and explained that my spouse has a disability that makes sitting or standing for extended periods difficult. We were told they would try to expedite the process and would honor the $100 lower price we had seen online. When we arrived, they refused to honor the $100 price reduction they had already agreed to over the phone. We were frustrated but decided to continue because we had already invested so much time in the vehicle. Then came another two-plus hours of waiting. During that time, we watched them take the same car out for a test drive with another couple and attempt to sell it to them--while we were sitting there waiting to purchase it. We repeatedly approached the manager and were told they would be with us "soon." Conveniently, as soon as the other couple left, they immediately came over and started our paperwork. Another hour passed. At that point, my spouse was in severe pain, and I had to leave to get him medication. When we finally reviewed the paperwork, the agreement to repair the bumper was missing. Our salesperson said it was a mistake and went to have it added. He returned visibly embarrassed and told us that management had decided they would not repair the bumper after all. The manager then claimed the vehicle was being sold "as is" because of its price. I reminded him that he had personally agreed to repair the bumper before we ever took the car for a test drive. That agreement apparently meant nothing once they had our time and effort invested in the purchase. After hours of waiting, a broken price agreement, a broken repair agreement, and watching them try to sell the car to someone else while we waited, we walked away. This was one of the most frustrating car-buying experiences we have ever had. If you shop here, get absolutely everything in writing before you take another step. Do not assume a verbal promise from management or a salesperson will be honored. We walked in ready to buy a car. We walked out because we could no longer trust what we were being told.

I could not be happier with CLTmobile. Excellent customer service, and an absolute pleasure to…read morework with. I used them for a mobile pre-purchase inspection. They were prompt, punctual, and extremely thorough. I highly recommend CLTmobile!

My dad was an engineer and he loved to show me how to fix things; I got into bmx and motocross at a…read moreyoung age. I learned how to do everything to my bikes; then cars and anything else I could fix or build. At 55; still love to do things myself, but I can't do everything and I hate taking my cars to dealerships. Next best thing is to find a good independent mechanic. Luckily I happened to find CLTMobile online! I actually invested in a mobile brake repair business about 3 years ago but have often thought how great a full service mobile mechanic would be! I messed up an electrical connection on one of my cars by accident doing some service on it. I could not fix it. My wife needed that car for work within a few days and my time was limited during that time to get it somewhere to get fixed. I called CLTmobile and got an appt booked right away. Mechanic came on time; he was super nice and very knowledgeable. He did a terrific job at a very affordable price! I will definitely be using them for all my automotive needs going forward that I can't fix myself. I love seeing the younger generation building a great and much needed business like this in Charlotte.

I've had our four cars (American and import) serviced at this location for years. This has…read moreincluded: multiple sets of tires, alignments, wheel balancing, front and rear brakes, power steering, ABS, countless oil changes, state inspections, and numerous other repairs. I have had excellent service and have come to know and trust the staff, especially their Service Manager Brian Childress.

I made my appointment online and had an expectional experience coming to this location. I'm with…read moreFirestone for a few months now and this location is very relaxing & clean. Thank you the great service firestone!

I'm late but I brought my vehicle to Mr Fernando in March from hitting a raccoon and I was super…read moresatisfied with his work and attitude about it considering my paint had to be made. I definitely would recommend him to anyone.

Efficient. Timely and very reasonable and made the work on my car a breeze and. My car never left…read moremy driveway 5 stars easy

Have a 2004 Tahoe with 300,000 plus miles. Only discovered Ray recently. Had two breakdowns…read morerecently. One requiring a new alternator and battery, the being a coolant issue. Ray came to my house, diagnosed the issue, ordered parts, then returned the following day for the respective repairs. He was very punctual and fast getting it done. Highly recommend.

awesome...great dude...great prices...honest guy....would recommend mike to everyone!!! thanks…read moremike...will def see ya soon for other work!

Mike gave me a quick estimated diagnosis soon after reaching out, offered to come that same day,…read moreand gave a very fair quote which he stuck to. He seemed to care about us getting a good deal and did not overcharge or take advantage as many like to do when you're in a bind! We appreciated his responsiveness, quick work, and expertise! Would recommend!

Waited two months for the dealership to even figure out what was wrong with my car.Then took it…read morehere and they figured it out in less than a week with regular communication and help along the way. Will come back. Recommended if you want good customer service

I don't know how to start but I will try, my used car that I got about year ago got water pump…read moreproblem, that my extended warranty willing to cover but only certain amount, dealership named the price that was way above our and warranty budget. We start looking for a small shop that able to do it for less, and we seems find it with this shop but unfortunately that shop decided to go not so kindred/Christian way and get more money out of us. They submitted a claim to our warranty on one amount and told us totally different amount, with quite good difference in numbers. After we confronted them on it, they stand their ground and keep showing us what they submitted on their computer. Dear people our warranty has about 4.000 reviews and they have no reason lie to us, unlike you who obviously trying to take advantage of seeing make of our vehicle. We definitely will spread the story and take our business to more honest shop.