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Indian Trail, NC

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Carolina Eurowerks

4.2 (5 reviews)
Closed • Closed

Services - Carolina Eurowerks

Auto brake repair

Auto exhaust repair

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6 months ago

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1 year ago

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Honda of Indian Trail - Honda of Indian Trail showroom

Honda of Indian Trail

(53 reviews)

So I need to understand why it would take an hour and a half to test drive a car, only to find out…read morethat it has not been cleaned and has an engine light on due to the BMW recall repair not being performed. They told me that they weren't sure BMW would honor the recall. (They have to repair the car) Why would you put a filthy used car with a check engine light on for sale on a car lot? The price changed three times as well. Then there was the conversation the lady next to us was having trying to get a fair deal and a concrete out of the door price. I don't recommend this dealership, the ethics are seriously in question here.

Purchased extended warranty through Honda of Indian Trail and requested its cancellation in July…read more2026 after selling my vehicle. It is now October, and despite more than 15 attempts to contact the dealership, including repeated emails to the finance department, I still have not received a clear answer regarding my cancellation or prorated refund. What is most disappointing isn't simply the delay. It's the complete lack of communication and accountability. A customer should not have to spend months chasing a dealership for basic information about money they are potentially owed. The dealership was happy to sell me the warranty, but getting assistance after the sale has been an entirely different experience. I've been patient, professional, and persistent. Unfortunately, none of those efforts have resulted in a resolution. If this is how customers are treated after the sale, I would strongly encourage prospective buyers to consider that before doing business here. I am still willing to update this review if management takes responsibility and resolves the issue.

Carolina Eurowerks - autorepair - Updated October 2026

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