This shop is EXTREMELY overpriced. I took my 2008 Rav4 in to have the AC fixed and was quoted over…read more$3000. I took it to another shop and got it done for less than half that for the same quality work.

Went in for check engine light. They found gas cap bad. Replaced cap $85.00 and $250.00 inspection…read morefee.

This is a smaller body shop and sometimes that can be a crapshoot, but this one was excellent!!…read moreNothing against the big chains, but I was able to deal directly with the owner, Matt, and felt like my car was going to more personal attention. The workmanship was great and Matt communicated well with me throughout the process. The cost was also 40% less than the big guys.

Outstanding experience from start to finish. The service, quality of work, and follow-up were…read moretremendous. Matt, the owner, is extremely professional and clearly takes pride in making sure everything is done right. The value you receive for the quality of work is top-notch. I highly recommend him for any of your collision repair needs.

Stephen and the team at Matthews Service and Repair are the real deal. A few weeks ago they handled…read morea brake job on our Suburban and did absolutely outstanding work -- thorough, fair pricing, and clear communication every step of the way. Came back today with a tire issue on my Honda Pilot and Stephen took care of me right away. This is the kind of shop that earns lifelong customers. Honest, skilled, and treats people right.

Best service, nicest people, efficient, fast, reasonable pricing, and honest (most honest mechanic…read moreI have ever been to). What more could you want from a mechanic? Highly recommend.

Brought my Volvo in and they did a great job Not cheap…read morethough but less than dealership

Honest ethical car repairs done right the first time. My go-to mechanics for all my vehicles.read more

Efficient, knowledgeable and friendly service. I have been using this garage since I came to…read moreCharlotte in 1988.

The best customer service I have ever experienced. We were dealing with a delicate situation…read moreinvolving the truck and Jake (I wish I knew his last name) was so patient and kind to our family given the situation. This is a top notch place to go if you expect exceptional service as well as kindness on a personal level. Thank you!

Great service. Very attentive, responsive, fair and honest. Will go back again. I called in a…read morepinch. I need help with a gas smell leak in my car and I couldn't figure out what it was so I went to Blacks to see if they could check it out. They did check it out and didn't charge me anything it was a great service and I was very happy and I did find out what it was so I was able to go get it fixed at the dealer

First time customer. Great customer service and excellent product. Was in and out in under 40…read moreminutes with 2 new tires. Very honest people. Thought I also had an issue with a tire sensor, expecting to have one or more replaced. They checked and said, no , I didn't need that. They reset the computer and the indicator light went out. They could just as easily charged me for a sensor and I wouldn't have known. Very refreshing to know honest people still exist.

I want to give praise to Chris and the rest of this team at Blacks Tire. They have by far the best…read moreservice and pricing in Union County. Living in Marvin, I'm used to getting ripped off by the brand name tire stores lining the Waxhaw Marvin / Providence Rd route. Most of them can't even road force balance tires, but Black's can. For brakes on my Nissan Titan, they offered the NAPA silentguard and installed them for $209 out the door. Every other tire shop closer to me wants $450+ for the same job, telling you how much they are marking up their labor. Hell, even the dealer was going to charge me $329, and I was shocked that it was less than the other shops but at least there, I expect the Dealer to rip me off. If you live in Waxhaw/Marvin and need tires and service for your vehicle, I am telling you to drive the extra 20 minutes and get down to Monroe and see these guys. They are nice, honest, and really quality work. Also have a well equipped waiting room with WIFI so it's easy to work while I get my car serviced. Thanks team - you guys are the best local pros!

The owner is friendly. I had our minivan inspected and there were no problems with the service.read more

I live out of state but needed to take my dad's car for an oil change and inspection. I was able to…read moreschedule an appointment for the next morning. I explained when I came in that we will soon be getting rid of the car, so if anything is wrong with it, I don't want to spend money we couldn't recoup. I was able to wait for the work to be done in a quiet, comfortable waiting room with Wi-Fi. I was told the car was in good shape mechanically and what we could expect to sell it for. I appreciated the honesty and the service. I would recommend East Carolina Auto.

I visited Jerry for the purpose of servicing my vehicle and installing the LED lights that I had…read morepurchased. The installation fee was reasonable; therefore, I decided to proceed with the service. Subsequently, Jerry informed me that the bulbs I had were incorrect. I inquired whether he could obtain the correct bulbs for me. He was able to acquire them from NAPA and quoted a price of $159. I approved this expense, as I had already left my vehicle at his shop for half a day. However, upon researching these LED lights online, I discovered they are available for $90. Initially, I believed I had found a trustworthy mechanic to address my automotive needs; however, I will not return to this establishment in the future. https://www.napaonline.com/en/p/LMPH11NVLED2

Waited two months for the dealership to even figure out what was wrong with my car.Then took it…read morehere and they figured it out in less than a week with regular communication and help along the way. Will come back. Recommended if you want good customer service

I don't know how to start but I will try, my used car that I got about year ago got water pump…read moreproblem, that my extended warranty willing to cover but only certain amount, dealership named the price that was way above our and warranty budget. We start looking for a small shop that able to do it for less, and we seems find it with this shop but unfortunately that shop decided to go not so kindred/Christian way and get more money out of us. They submitted a claim to our warranty on one amount and told us totally different amount, with quite good difference in numbers. After we confronted them on it, they stand their ground and keep showing us what they submitted on their computer. Dear people our warranty has about 4.000 reviews and they have no reason lie to us, unlike you who obviously trying to take advantage of seeing make of our vehicle. We definitely will spread the story and take our business to more honest shop.

Efficient. Timely and very reasonable and made the work on my car a breeze and. My car never left…read moremy driveway 5 stars easy

Have a 2004 Tahoe with 300,000 plus miles. Only discovered Ray recently. Had two breakdowns…read morerecently. One requiring a new alternator and battery, the being a coolant issue. Ray came to my house, diagnosed the issue, ordered parts, then returned the following day for the respective repairs. He was very punctual and fast getting it done. Highly recommend.