Cox store at Blue Diamond....a very helpful girl…read moreASIA...Knowledgeable...and with patience!!! Deserve..a lot!!! Thank you....and lot!!!!! Michail.

The super nice guy I dealt with at the St Rose store effed up my account. Thanks to Asia Muhammad…read moreat Blue Diamond Cox for fixing it! She's calm and helpful. Ask for HER!

$220 charge for moving out with no contract or notice of any termination fee when my apartment…read moreadvertised "free internet included." Upon moving to apartment, I immediately sought a competitor. Anyone but Bel Air Internet Connect, or BAI connect. On top of constantly throttling internet or trying to say they were using a "dedicated connection." Tell that to my 12 mbps download speed through the month of January and February during peak hours. I work remote and require untapped and unfettered internet speeds, and consistency is what this provider lacks. On top of that, trying to get assistance with anything from anyone is like pulling teeth. Get Cox.

This is the worst service provider I've ever had the displeasure of contacting, and that's saying a…read morelot. You just lost a customer, Bel Air (you're not in Bel Air BTW). I needed to get existing DirecTV service reactivated for my Mom's move from an old unit to a new unit in the SAME apartment building and update her billing address. Simple, right? I first called DirecTV and after explaining this very simple request to DirecTV, I was transferred by DirecTV to Bel Air to handle this because I guess they outsource the service and support for the Las Vegas market to this failure of an outfit. The first Bel Air guy (Vince) was new or incompetent or both. After 50 minutes on the phone, he transferred me to the Billing dept. to update her address (literally a different unit # at the same address) and reactivate the service in the new unit. Transfer failed and I was disconnected! I called back and the next guy (Anthony) seemed to know what he was doing, but then told me the Sales dept. needed to reactivate the account because they handle moves (upsell opportunity I was not interested in). Gave me the main phone number as the number for Sales. I told him that is the main number I had just called to get to Support. He said "I guess they changed the number for Sales dept". Transferred me to Sales (which was the main phone number with the same phone tree choices) and guess what happened?!?! Yep, call was disconnected again. I called for the last time. Pressed the applicable number for Sales and (you know what happened next) the call failed I was disconnected for the final time. You cannot even get to Sales! Their phone tree (yes, I know how these systems work) is all screwed up and you cannot get to the people who are supposed to work there to sign-up new customers or service existing ones. Bye bye!

The company does not seem to be able to handle their growth demand while the pricing is affordable…read more The downtime is unacceptable called them eight times last week for outages they assured us they were upgrading their system told them we had a very important meeting on zoom on Monday and would go to another location for more reliable Internet services if they had any question about the reliability of the Internet service on Monday. Today is Monday in the middle of a zoom call the Internet went down. That was two hours ago still have not heard back from them. And drove to the location identified as their office on the Internet and it is nothing but a warehouse. Shopping for a new Internet provider as no service has been provided as requested. No callbacks have been returned.

I've been with Welink for five years, and the service goes down more often than a hooker doing $20…read moreblowjobs. That's not a joke -- that's the uptime pattern. Even when it's "working," the constant hiccups are enough to wreck an entire home WiFi setup. One Welink burp and suddenly half your devices are offline, confused, or desynced, and you're spending hours unplugging and manually resetting equipment just to get your house functional again. Their twice‑a‑week "Emergency Maintenance" outages last 2 to 4 hours each, sometimes unannounced, always disruptive. Half the time you call tech support, they insist nothing is wrong while your entire neighborhood is dark. After five years, the only consistent thing about Welink is inconsistency. Avoid them unless you enjoy rebuilding your WiFi network several times a week.

Service is horrible! I have a iPhone 11 and it runs slower than the iPhone 6 I had previously! Shit…read moreSUCCS!!

Thank you Eric for your help. Appreciate the info about the new phone and how to navigate through…read moreit.

They have an excellent technical & customer service team. Shout out to the staff "Lucky" and…read moreMartin. They know their cell phone stuff inside and out. You won't be disappointed. From a happy customer from of town neighbor Calif OC.

Got a new phone when mine was lost! Excellent service! Great customer care!…read moreExcellent attention to detail!

Few you would argue that switch data center could withstand a zombie apocalypse onslaught and a…read moreSharknado simultaneously. vigilant does not begin to explain the posture here. I am not allowed to share many details but I will speak to the customer experience shortly. It already feels like you're in a jail cell all day but without the convenience of nearby bathroom facilities. The campus is sprawling. each building goes on forever. bathrooms and water are never near. It's not hard to get trapped in a set of hallways. Luckily there are cameras that are monitored in each area so the guards can get a good laugh at you before they finally send someone to break you free. you'll probably get scolded and or condescending to about your mishap for days to come. Dropping off and receiving equipment is pretty straightforward here. I do appreciate that about them. Orderliness: They provide plenty of storage bins so that you can keep your cage looking nice. If there is any MooP (matter out of place) in your cage you can expect a visit from the "foreign contaminate" robot upon your return from lunch. what? references for Wall-E are dated? c'mon this place is just like that spaceship in that movie, LOL. oh yeah, they're pretty good actually.

Choosing Switch for our CoLo needs was absolutely the right decision. Against the competition,…read morethere really is no comparison. We had researched several other sites near the West coast and hadn't found the right fit based on pricing, time-to-cabinet-access, and ability to deliver services promised. When we visited the Switch facility in Las Vegas, we were blown away. I'll never forget walking by row after row of T-SCIFs, realizing that a considerable portion of the Internet surrounded me at that moment. After signing with Switch, it became apparent to us that their presentation of the facility on that first tour was not "special" in any way; it was an exact replica of how they conduct themselves through their website online, in their Sales team, and behind closed doors. This was greatly reassuring and only affirmed the decision we had made. It's easy to assume, seeing the high-tech, polished, flashy nature of Switch, that this is a premium data center with premium services. And you'd be absolutely right. But it would be wrong to assume their pricing is equally premium. As a growing (but small) cloud-services provider, we weren't interested in paying hundreds of thousands in "minimum fees" each month. So, when we were shown pricing that was not only less than what we expected, but even beat out more expensive competitors we were considering, it took no additional consideration for us to move forward. The good news is that Switch can meet your data center needs with highly competitive pricing at any scale--half-cabinet, all the way up to several rows--all while delivering the same premium service and facility access that they are known for. I highly recommend them to anyone needing connectivity, rack space, power, and cooling. You'll be just as blown away as I was and continue to be.

Technology, our new evolutionary revolution!…read more As we move into the future, technology is taking over! Luckily we have some good individuals that we can find to help us guide us to the next frontier. Take my hand and let's explore and enjoy the journey. Ok, "it doesn't work!" "Please work!" Why don't you work? Who has been in this predicament when new technically and technological developments have occurred? Good news the staff here at Verizon can help. Let's give it to the master of ceremonies. The "one" with the answers! Let's do this! When we come to the store it means we cannot figure it out. Maybe we were not totally satisfied with our answers when we had to come to the store to deal with issues with the phone but we were pointed in the right way. Making an appointment is easy and pretty much required these days. The individuals here work very hard to make sure we are all taken care of. Thank you the small attention to our issues.

If I could give 0 stars, I would. I visited the Verizon store on St. Rose Parkway in Henderson,…read moreNevada, expecting a quick and simple customer service experience. Unfortunately, it turned into one of the worst retail experiences I've had. When I walked in, Angela was sitting at a desk wearing glasses, focused on two phones. I politely asked if I could use a charger to see if my wireless earbuds still worked before buying a new pair. Instead of trying to help, she immediately said they don't have chargers for customers. After asking me multiple questions about charger types, she finally handed me a cable--which proved my earbuds worked in less than a minute. It could have been that simple from the start. Since I was already there, I mentioned that I have four Verizon phone lines and an iPad, paying over $240 a month, and that I was interested in upgrading my phone. Rather than helping me, she acted like I was inconveniencing her. She rolled her eyes, seemed irritated that I was asking questions, and never once made me feel like a valued customer. All I wanted to know was, "What's the next model up from the phone I currently have?" She had my account in front of her, yet instead of simply answering, she repeatedly asked unnecessary questions about storage sizes and had me digging through my phone's settings. It should have been an easy sales conversation. The experience got even worse when I asked about buying new earbuds. She simply pointed toward the front of the store and said they were "by the door." When I couldn't find them, she reluctantly got up and discovered they had actually been moved to a lower shelf. Again, there was no effort to assist--just annoyance that she had to help. Customer service starts with greeting people, making them feel welcome, and helping them with a positive attitude. A simple, "Hi, welcome to Verizon. I'm Angela--how can I help you today?" would have gone a long way. Instead, I felt like I was interrupting whatever she wanted to be doing. I've been a loyal Verizon customer for years, and this experience honestly has me considering switching to T-Mobile. No customer should be made to feel like they're a burden when they're walking into a store ready to spend money. I won't be returning to this location, and based on my experience, I can't recommend it.

These guys are awesome. Good customer service, and great tech support!read more

I have had Atom Splash internet service in Tonopah Nevada since October of 2012. I signed up for…read morethe Plan. The service have been marginal at the least. It has been down more than it has been up. Their customer service has been great but unfortunately the unreliable internet service has offset their good customer support. I depend on this service for business purposes and unfortunately I cannot recommend them if you depend on having internet service for your business.