Excellent Work This…read morewas for my 3 year old grand daughter Right on time Will recommend them

I never write reviews, but this was by far the worst experience I've had with a repair shop. Poor…read morecommunication, deceptive information to avoid compensating me for their mistake, and a serious waste of my time and money. Yelp has a set character count so here is a shortened version of my review: I brought my PC in with a clear issue: apps crashing, and a Windows reinstall that kept failing partway through. Before bringing it in, I spent 8 hours troubleshooting on my own and narrowed it down to two likely causes -- a corrupted Windows install or a bad CPU. I explained all of this on the phone and again in person when I dropped it off, and was told I'd get a diagnosis the same day. That didn't happen. I had to call an hour before closing just to get an update, and was told to wait until the next day. When they finally called, they flip-flopped on the diagnosis multiple times within a few hours -- first confirming a corrupted Windows install, then claiming it was fixed, then reversing again to say it was still corrupted. They quoted me $90 for a data transfer and $110 for a Windows reinstall. Since I had my own install media, I said I only needed the transfer -- and the price for that alone jumped to $180, with the excuse that it was only "discounted" when bundled with their install. I paid it anyway to protect my files. When I picked up the PC, they assured me -- twice, after I directly asked -- that reinstalling Windows myself at home would work fine. It didn't. I hit the exact same crash I'd described to them from day one. When I called back, they admitted they'd never actually tested the CPU, despite me flagging it as a likely cause from the start. When I asked why I'd paid $180 for a data transfer I didn't need, they gave excuses and contradicted themselves -- first offering free CPU installation (which takes minutes and isn't a real concession), then claiming the transfer would've been necessary regardless, which wasn't true since I could have accessed my files for free from the other drive. When I brought the PC back in, I watched the tech Google my exact problem before telling me they'd "seen this before." The CPU warranty process was its own headache: days of unanswered messages, a lie that it had already been shipped when it hadn't, and them dodging my calls entirely. I called twice in ten minutes and got voicemail both times; a friend called the same number seconds later and got through immediately. The one good part of this experience was an employee named Charlie, who was consistently kind and professional, even helping carry my PC from the car. Everyone else I dealt with was dismissive and dishonest. End result: I paid $180 for work I didn't need, got no refund or compensation for their misdiagnosis, wasted well over a week, and felt completely scammed. I won't be returning.

Had an issue where my PC stopped working overnight. Shaun was very accommodating, and was able to…read moredetermine the cause was my CPU after troubleshooting. He installed a new CPU and got everything back up and running smooth. Very informative, friendly, and gave lots of tips. He'll be my go to in the future!

I'm a PC enthusiast, not a PC specialist, so when my gaming rig started acting up I knew I needed…read moresomeone who actually knows what they're doing. Found Shaun at Dr Tech PC through Google and Yelp, and I'm really glad I did. My computer had been dealing with slow boot times and weird hiccups for a while, and I honestly had no idea what was causing it. Shaun dug deep and found the real issue: my SSD had some serious corruption going on along with a blown up startup file. Stuff I never would've caught on my own. He got it sorted out and running the way it should. On top of that, he installed a brand new second SSD for me to use for AI and LLM training, which was huge since I've been getting more into that side of things. While he was in there he also optimized my system (about a 10% performance boost on top of everything), got all my fans running off a single program instead of a mess of different software, and even reorganized my components so some ports that had stopped working were usable again. He also threw in a few recommendations for things I could do down the line to keep my PC running well. Had my computer back in 24 hours, pricing felt fair for everything he did, and he explained things in a way that actually made sense instead of just throwing jargon at me. Shaun's professional, honest, and just a genuinely good guy to deal with. I'm already planning on bringing my laptop in next. If you need someone who actually knows PCs inside and out, go see Shaun at Dr Tech PC.

Came to my house to diagnose why my PC crashes when loading up games. gentlemen told me I needed a…read moreneeded to hard reset my pc and it might fix it. if not I needed a whole new pc. I called and different tech out and he found the issue in 20 minutes saying my ram was corrupted. replaced my ram and my pc was perfectly fine. I'm glad I didn't go spend another $2500 on a pc and it was a simple repair. but I would not trust these people at all. waste of a $125 diagnostic. hopefully they can understand and refund me.

Artice did a great job taking care of my computer. My…read morecomputer basically got shut down by a virus and he was able to get it back up and running and saved all my data. He was Very responsive and also kept great communication with me throughout the process. Gave me updates on how things were going, which was great because it kept me from wondering what was going on. He is now going to be doing my other 4 computers. I highly recommend.

Shaun is a legend! He helped me troubleshoot an issue I was having with my CenturyLink home…read moreinternet and was incredibly patient and knowledgeable throughout the entire process. He walked me step by step through all the possible solutions until we found the problem and got everything working again. I really appreciate the time and effort he put into helping me. If you're in the Las Vegas area and need reliable tech support, I highly recommend Dr WiFi. I'll definitely be recommending Shaun to my friends and family!

Backstory - my new lennar home came with a ruckus system that had access points on the ceilings…read morethroughout the house. I noticed that our fiber internet that we pay for was only giving 100-200 mbps with a shaky signal on wifi. I didn't quite understand since I paid for 1 gbps, but i expected wifi to be half of that. My wife works from home and required more output then that. After a quick phone call with Shaun, the next couple days he did a full installation and diagnostic on my home network and we swapped to orbi. I currently have 800 mbps on WIFI and wired will be give the full or close to 1000 mbps. He delivered. Especially on the price! What I honestly appreciate the most is his above and beyond service to teach me how networking works and the extra effort to organize the cables in my network box. Can't rate him higher than 5 stars or else I would.

Five stars for excellent service! My computer was so slow and eventually I ended up losing all my…read morefiles. I took it to SmartNet Solutions and they recovered all my files. My computer is running like nothing ever happened. I'm a very satisfied client. Thank you

From the owner: IT Services, Computer Repair, Database and Web Design & Networkingread more

Uhaul rental. Found…read moreon Yelp. Did the online setup. Easy Peasy. Pick up uhaul at 1030am, returned at 3pm. The owner is super nice. All in around $43! Score! Love a smooth move Located at Peace Way and Haualapi Definitely recommend for your uhaul rental.

He did really nice job, low price and fast, strongly recommend this professional, can fix any…read moreproblems

Kale was great, was responsive and assisted me in a very convenient and timely manner. He was great…read morewith coordinating everything and assisting me last second. Would recommend & will use again if I have tech issues

From the owner: Black Friday Special. 1 year of Unlimited Tech Support for $999. Call today. Have all the Computer…read morehelp you need for a whole year!