Excellent Work This…read morewas for my 3 year old grand daughter Right on time Will recommend them

I never write reviews, but this was by far the worst experience I've had with a repair shop. Poor…read morecommunication, deceptive information to avoid compensating me for their mistake, and a serious waste of my time and money. Yelp has a set character count so here is a shortened version of my review: I brought my PC in with a clear issue: apps crashing, and a Windows reinstall that kept failing partway through. Before bringing it in, I spent 8 hours troubleshooting on my own and narrowed it down to two likely causes -- a corrupted Windows install or a bad CPU. I explained all of this on the phone and again in person when I dropped it off, and was told I'd get a diagnosis the same day. That didn't happen. I had to call an hour before closing just to get an update, and was told to wait until the next day. When they finally called, they flip-flopped on the diagnosis multiple times within a few hours -- first confirming a corrupted Windows install, then claiming it was fixed, then reversing again to say it was still corrupted. They quoted me $90 for a data transfer and $110 for a Windows reinstall. Since I had my own install media, I said I only needed the transfer -- and the price for that alone jumped to $180, with the excuse that it was only "discounted" when bundled with their install. I paid it anyway to protect my files. When I picked up the PC, they assured me -- twice, after I directly asked -- that reinstalling Windows myself at home would work fine. It didn't. I hit the exact same crash I'd described to them from day one. When I called back, they admitted they'd never actually tested the CPU, despite me flagging it as a likely cause from the start. When I asked why I'd paid $180 for a data transfer I didn't need, they gave excuses and contradicted themselves -- first offering free CPU installation (which takes minutes and isn't a real concession), then claiming the transfer would've been necessary regardless, which wasn't true since I could have accessed my files for free from the other drive. When I brought the PC back in, I watched the tech Google my exact problem before telling me they'd "seen this before." The CPU warranty process was its own headache: days of unanswered messages, a lie that it had already been shipped when it hadn't, and them dodging my calls entirely. I called twice in ten minutes and got voicemail both times; a friend called the same number seconds later and got through immediately. The one good part of this experience was an employee named Charlie, who was consistently kind and professional, even helping carry my PC from the car. Everyone else I dealt with was dismissive and dishonest. End result: I paid $180 for work I didn't need, got no refund or compensation for their misdiagnosis, wasted well over a week, and felt completely scammed. I won't be returning.

Kyle was amazing! It's as if my iphone14pro was as good as new. Praise the Lord!…read more Was going to just get a new phone but replacing the cracked screen on the back was just wiser. And I'm really glad I did! I only paid $200 for parts and labor with a $10 tip, well worth it!

Had my screen fixed by them, it was much faster than I had anticipated, and the staff was very…read morehelpful and kind to me. Five stars

Had an issue where my PC stopped working overnight. Shaun was very accommodating, and was able to…read moredetermine the cause was my CPU after troubleshooting. He installed a new CPU and got everything back up and running smooth. Very informative, friendly, and gave lots of tips. He'll be my go to in the future!

I'm a PC enthusiast, not a PC specialist, so when my gaming rig started acting up I knew I needed…read moresomeone who actually knows what they're doing. Found Shaun at Dr Tech PC through Google and Yelp, and I'm really glad I did. My computer had been dealing with slow boot times and weird hiccups for a while, and I honestly had no idea what was causing it. Shaun dug deep and found the real issue: my SSD had some serious corruption going on along with a blown up startup file. Stuff I never would've caught on my own. He got it sorted out and running the way it should. On top of that, he installed a brand new second SSD for me to use for AI and LLM training, which was huge since I've been getting more into that side of things. While he was in there he also optimized my system (about a 10% performance boost on top of everything), got all my fans running off a single program instead of a mess of different software, and even reorganized my components so some ports that had stopped working were usable again. He also threw in a few recommendations for things I could do down the line to keep my PC running well. Had my computer back in 24 hours, pricing felt fair for everything he did, and he explained things in a way that actually made sense instead of just throwing jargon at me. Shaun's professional, honest, and just a genuinely good guy to deal with. I'm already planning on bringing my laptop in next. If you need someone who actually knows PCs inside and out, go see Shaun at Dr Tech PC.

Communication was very prompt and informative. Needed a TV mounted outside on stucco wall. The…read moretechnician was on time, respectful, explained each step, and suggested the perfect placement. He had the install in less than a hour, completed the function check and promptly cleaned up. I would highly recommend their services.

This is the second time dealing with this company and once again, it was a pleasure. I had a…read moreproblem with my security system not functioning properly and Mo came out and fixed it immediately. He explained the problem, what he had to do to remedy said problem and once he was finished he ensured I was satisfied with his work before leaving. If I ever have another problem with anything in my home, I'm definitely going to call Mo again.

He serviced my son Game-Laptop for overheating and he did it fast…read more Highly recommended.

Supertech Computers is absolutely incredible, and Lem is simply the greatest!…read more Our company has been doing business with Lem and Supertech Computers for more than 20 years, and there is no one else we would trust with our computers, technology, and office systems. Lem takes care of all our company computers and has consistently kept our offices running smoothly, efficiently, and without interruption. His professionalism, knowledge, honesty, and commitment to his customers are second to none. Lem has always kept his word, provided outstanding service, and has never once let me or my company down. Whenever we have an issue, he responds quickly, identifies the problem, and works tirelessly to get us back up and running as fast as possible. The quality of the work is exceptional, the pricing is fair, and the customer service is beyond anything you will find elsewhere. Lem does not just treat you like another customer--he treats your business as though it were his own. If you are a local business, an individual needing computer assistance, or even visiting town for a convention and your computer suddenly goes down, call Supertech Computers and ask for Lem. He will do everything possible to get you operational again quickly. After more than 20 years of outstanding service, I can confidently say that Lem is the most dependable, trustworthy, and talented computer professional you will ever find. Supertech Computers is absolutely awesome, and I recommend Lem to everyone without hesitation. He is truly the best in the business!

Five stars for excellent service! My computer was so slow and eventually I ended up losing all my…read morefiles. I took it to SmartNet Solutions and they recovered all my files. My computer is running like nothing ever happened. I'm a very satisfied client. Thank you

From the owner: IT Services, Computer Repair, Database and Web Design & Networkingread more

Shaun is a legend! He helped me troubleshoot an issue I was having with my CenturyLink home…read moreinternet and was incredibly patient and knowledgeable throughout the entire process. He walked me step by step through all the possible solutions until we found the problem and got everything working again. I really appreciate the time and effort he put into helping me. If you're in the Las Vegas area and need reliable tech support, I highly recommend Dr WiFi. I'll definitely be recommending Shaun to my friends and family!

Backstory - my new lennar home came with a ruckus system that had access points on the ceilings…read morethroughout the house. I noticed that our fiber internet that we pay for was only giving 100-200 mbps with a shaky signal on wifi. I didn't quite understand since I paid for 1 gbps, but i expected wifi to be half of that. My wife works from home and required more output then that. After a quick phone call with Shaun, the next couple days he did a full installation and diagnostic on my home network and we swapped to orbi. I currently have 800 mbps on WIFI and wired will be give the full or close to 1000 mbps. He delivered. Especially on the price! What I honestly appreciate the most is his above and beyond service to teach me how networking works and the extra effort to organize the cables in my network box. Can't rate him higher than 5 stars or else I would.