Emailed for some help and received an out of office reply…read more On to the next company.

I worked with Mark and the quickness and accuracy to ensure that the migration of all of our phone…read morenumbers and 800 number etc. had zero issues and his hardware tends to be much cleaner and nicer than what we got with Vonage. He also will not raise prices without discussing and just provides a much more personal feel even for a company as large as mine. Great work!

AVOID THIS BUSINESS AT ALL COSTS…read more I read the previous review from "vincent k." down below and decided to give K and B a shot against my better judgement... and he was spot on in his review. These guys are grifters through and through. Their M.O. is to up charge just because the don't like dealing with a specific customer, and they aren't even coy about it. Here's how that went down. I called and asked for an estimate to get a single cable of CAT5 pulled through EXISTING conduit from my office to a data room a few units over. 250ft in cat 5 is needed, as shown in their own original estimate. The conduit ALREADY HAD FISH TAPE IN IT, but I wasn't there to do it my self as I am out of state, so I decided to give them a go. The estimate comes back for $700.00. mind you, nothing is itemized, explained, and there is a vague "ADMIN FEE" listed but doesn't specify how much of the $700 invoice this makes up. Being that I work for a business, there's a lot of red tape to get projects and expenses like this approved, so I ask on the phone about what the admin fee is and the charged amount for this fee. I get sternly told that its for paperwork and doing a "site walk" and that it was $160. Seems steep but ok. I get this charge approved as I really just need the work done, but by now its been over 5 days and the original estimate has expired. Then I get a text message from them at 7pm on a Tuesday (first day back after a 3-day holiday weekend) stating that quote has expired and I told them I could pay immediately and that it just got approved, to which the response is "we will call for payment details". As you can guess, nobody ever called, in fact, all I got was an email with a newer, more expensive and even more vague total of $750.00. now i need to look unprofessional in front of MY superiors and try to explain why the mysterious charge went up $50 more, when I couldn't even explain the initial charge to begin with. I get told by K and B that this is "an updated admin fee". When I ask why? nothing.. I'm sorry, you're telling me that you increased the charge by 30% to $210 total for paperwork and site walk when literally nothing has changed regarding the scope of work, no other site walk was done, and no paperwork has been filed yet? That's a hard no from me. If anyone needs any other assurance that these guys are scammers and crooks, see the photos I've attached that detail everything I've typed here in proof. Please save your money, time and headache and go somewhere else, these people have clearly been inconvenienced by not receiving immediate payment and needing to send one more email, and tried to upcharge an already ridiculous "admin fee" of $160 to $210 with no rationale. I've seen "Nigerian princes" in my email inbox try harder to get money off of people for nothing in return. K and B is shameful and I hope this review keeps anyone else from going through what Vincent and I went through. Take your money elsewhere, these guys are crooks and don't even try to hide it.

We needed some new equipment installed quickly at our surgical center; Dealing with patients at a…read morebusy center can make it difficult to get the job done without disrupting our schedule. K&B was able to work around our schedule and get the job done in a timely manner and our company is very thankful! Thank you for your services and also Bryan, who also was very polite and efficient!

Called a few tech companies and felt like some of the people working didn't know what they were…read moretalking about or just didn't know how to explain how cyber security works but that wasn't the case with Syn Syber. The guy who worked with me was very professional and thorough with what it is they do and how they can help my business and clients from becoming victims. If you need tech or cyber security consultation give these guys a call, you won't be disappointed.

SYN Cyber has been instrumental in optimizing our network performance and providing cybersecurity…read moreguidance. Russell and team ensured our network and systems ran smoothly to maximize efficiency. We highly recommend SYN Cyber for IT services. This team is full of rockstar professionals that keep customer satisfaction as a primary driver, and it shows!

Gotta be honest. was a bit nervous having a tech company install new door locks, all be it smart…read morelocks, than a locksmith but LV Tech Solutions did a fantastic job. Easy to make the appointment with, showed up on time and did the job perfectly. Recommended if you're looking for smart home support

Let me add another 5 star rating for this outstanding outfit. Farzad and his team expertly mounted…read moremy new 65" TV, hiding all the cables in the wall and pre wired for future additions. They then installed a new ceiling fan in the master bedroom. They are Tech masters but not above installing a fan :) The price was more than fair for the quality of work. I'll be calling on them in the future for a couple other items I need to modernize and make my home more safe. Las Vegas is lucky to have these guys, such a great job.

Nice guys is right! Joe worked with the electrician to eliminate all the wires and electronics to…read morecreate my fantasy office! Joe was absorbed with the project and wasn't satisfied until it was perfect. He selected components for me and picked them up at the store. He also solved a WiFi problem that no one else could figure out-very committed. Thanks Joe!

had a laptop keyboard issue, and he was willing to fit me in on a tight timeline and help me out…read more Service was great.

Jose was the knowledgeable young man helping us out with getting a new phone. He gave us the facts,…read morewasn't rushing and did not pressure us to buy certain types of phones. He even helped me with the T-mobile Tuesday app that has great offers on certain Tuesdays. I like how he helped answer my phone questions without making me feel silly. The store is located at the end of a single strip mall. Parking entrance can be tight and is one- way entrance, pretty much entering in the middle of the line of stores. Just be cautious driving in if its your first time there.

lawsuit Back Story 1…read morestar because I have an issue with a $40 prepaid T-Mobile card that was E-gifted to me through a retail store. After 2 long hours I found out I was not able to use the card anywhere on the T-Mobile App or any T-Mobile store. Although, this card is specifically for T-Mobile use only. This issue caused plenty of frustration not only with the retail store which it was purchased from but the T-Mobile Supervisor was unable to help with this situation at all. I was told by T-Mobile maybe o could sell the card elsewhere to get my money back since the retail stores are unable to reimburse/ refund purchased prepaid cards. Coming from a T-Mobile customer of 8yrs, this is by far the worst service I received. Thanks for the experience !!!

We desperately needed help connecting our new data lines for the new store. We called Leia at Pro…read moreGroup Network she moved her schedule around and came out the next busienss day! She brought Robert with her and together they had us up and running immediately. Highly recommend Leia and her group for telecommunication and networking.

Pro Group has worked on my work PC and both my home PC's, including my personal laptop for a couple…read moreyears now. Not only were they professional they ARE Affordable. They responded quicky to my calls. They also walked me through what the problems were and hooked me up with much needed updates. Very knowledgeable, friendly and courteous. Suffice it to say if you have any PC problems save yourself the time and hassle and call them. I guarantee they will be there quickly and help you with all your Computor needs. Great experience. Would definitely call again if I have a computer issue! HIGHLY RECOMMEND!

Went to the new cox store on 5111 east charleston las vegas 89142…read moreWanted to inquire about internet service,my wife and I were greeted by a young lady her name is Alexa I cannot tell you how pleased and satisfied we were dealing with her. She was amazing.she knew the answers to all of our questions and set us up in soo fast,she told us when we go home if we have any problems call her.we went home and were not able to set it up without some help,we called Alexa who was incredibly patient with us and walked us thru the set up process even thou she was very busy.in addition to that she is a very nice person and we liked her immediately,if you go to the Charleston store I highly recommend you ask for Alexa. I don't know if she is a manager but if not she should be,best service you could ask for

Pure incompetence, been on hold 4 hour!!! Over charged my bill, then had the nerve to raise my bill…read more$30 dollars a month when I have had non stop issues with service. Just yesterday I waited ALL DAY bc they kept changing my window times. I have a list of names and times. These people just put you on hold for HOURS or disconnect calls- Run!!!!!! Do not waste your time with them I have credits but their notes dont align to actual screenshots from their technicians showing my credits are DOUBLE than what they stated. You have to wait 72 hours for an escalated call back. Any recommendations on new service providers would be greatly appreciated

I have used these folks for years. They fix everything and they are thorough and careful and just…read moreexcellent.

These guys fixed my laptop and got it fully functioning to what I needed! I work for a company out…read moreof the country so I have no tech support and they did a great and quick job to do what I needed. Communication was spot on and I felt the price was fair for what they did. I highly recommend them for any tech support