[[HIGHLIGHT]]The owner is soooo rude! Customer service is a thing of the past.[[ENDHIGHLIGHT]] They half clean the chairs!! the owner expects you to not notice. I would never suggest this place to anyone. read more

I have been going here for at least 10 years. I never schedule an appointment and they always do a great job getting me in quickly. [[HIGHLIGHT]]The staff is so warm and friendly.[[ENDHIGHLIGHT]] I normally get a pedicure and gel manicure. They always do a great job! Their massage chairs are also amazing. read more

Regular pedicure. Kim made my toe bleed during the pedicure. Then their nail polish was clearly too old so the application was bumpy and awful. [[HIGHLIGHT]]I asked Kim to remove the polish completely.[[ENDHIGHLIGHT]] I paid full price for a pedicure that made me bleed and the guy working there (owner?) had the audacity to say the nail polish applied poorly because my nails weren't smooth, which was a complete lie. [[HIGHLIGHT]]Worst pedicure! Rude service! I'd give them no stars if it was possible![[ENDHIGHLIGHT]] read more

[[HIGHLIGHT]]I've been seeing Anna for 4 years or more. She is the best![[ENDHIGHLIGHT]] [[HIGHLIGHT]]Haven't really worked with any of the other ladies but they are always nice, with a heartfelt hello and goodbye![[ENDHIGHLIGHT]] read more

I had a regular pedi/medic . She used several coats. it was yellow. It was so much fingernail polish remover in the Nail polish it ALL came off like bubble gum. I DO NOT want my money back. I just want to warn ppl of there petty services. I will NEVER return. And forever in my circle of friends, family and ppl. I WILL TELL ABOUT MY EXPERIENCES. I WILL ALSO SHOW THE VIDEO OF MY POLISH COMING OFF , FIVE HOUR LATER. Cincinnati ohio Kenwood read more

Essence Nails & Spa - Two hour after my services - Nail Salons Near Me - Cincinnati, Ohio

See all

if i could give .5 star i would! it was the absolute worst set of nails ive ever had. Make sure you you look at the reviews EVERYWHERE you go!! I asked for french tip (thinking it'd be easy) thoguht wrong... I will never ever be back and encourage you to go somewhere else as well. not only the service was terrible but the whole store is dirty!! read more

[[HIGHLIGHT]]We called to make an appt and was told no need and that there was a small wait.[[ENDHIGHLIGHT]] We arrived and, of course there were more people than quoted. A person arrived after us and was serviced before us without an appt. Terrible service. read more

I walked in around 4pm I expected it to be busy, I waited a hour & 45 mins for them to say "I thought you were getting a simple manicure? When I clearly wrote fill in & also said that's what I needed. I've waited so long I don't even care at this point. Apparently they don't know how to do a fill (which makes no sense I saw other ppl getting one) in so they CHARGED me to soak my nails off that I was coming in to get filled to just give me a simple manicure I paid $65 was there for 3 HOURS, just to get the worst manicure I've ever got in my life. I would never come back here & I would say go anywhere else in the city bc this isn't right. Misunderstanding happen all the time but this was truly a scam read more

[[HIGHLIGHT]]I'm a longtime customer and just truly enjoy Amy and Tim. I'm always met with a smile. I feel they are genuinely happy to see me and my daughter every time we walk through the door.[[ENDHIGHLIGHT]] Service is always great. I typically get a pedi; my daughter gets fancier services like gel mani/pedis, etc. I've even had luck getting my hubby there for an annual pedi. I highly recommend. [[HIGHLIGHT]]If we ever have an issue (like nicking a nail before it's dry) they are so happy to fix it. In fact, they typically insist even if I say it's fine.[[ENDHIGHLIGHT]] All of the techs work so hard and want me to be happy when I leave. I'm 20+ years in with them and look forward to 20 more :) read more

I I went in for a gel manicure and though the people working there are incredibly kind. I was not impressed by the cleanliness or the technician's Job. Nails are done a little sloppily, the edges are rough to the touch, she nicked my fingers several times leaving me with a few few cuts on my fingers. The most cringy part of my experience was the cleanliness of their tools. Notice. They do not sanitize in between customers at all! The tools themselves and the pads that you rest your hands during manicure are disgusting. The light that cures your nails.... Please sanitize items that are used on customers between use!!! Yuck read more

Almost a year ago when my regular salon wasn't living up to their potential anymore I was seeking a new salon and found this one thought I'd try it out and I've been a regular ever since!! Tim is absolutely amazing there isn't anything I've asked him to do with my nails that he hasn't been able to do and I always leave completely in love with my nails the atmosphere is clean and friendly the staff is great and yes sometimes there is a wait especially if your a walk in but perfection takes time and it's well worth the wait the prices are always reasonable and the work is phenomenal I absolutely love this salon highly recommend it read more

I loved this place they are so respectful to me and my friend they are gentle and they ask things so politely all those bad reviews are fake. read more

very respectful, very kind and sweet. the vibe is very nice, the vibe is it. The service requested Is very generou.

Worst experience rude extremely rude and con artist! Don't speak English nor do they understand and charged me $40 for a pedi and I didn't even get a color! read more

Been here since 9:30 and still haven't been waited on, it's not even busy. I won't come back here ever again

I've only ever gotten my nails done twice in my life so I've always been nervous about getting them done. We called 40 min and asked if they could fit us and in they immediately said yes! I went with SNS and acrylic tips and I am in love. I always worry my nail technician will rush and not care but Tim took his time and even made sure to fix every flaw in my nail that I so clumsily ruined during my session. I will definitely be returning due to price and work done on my nails. I paid $55 for a full set and I am so happy with the results. Thanks! read more

See all

On June 6, 2023, around noon, the Manger at Essence Spa began giving me a manicure. I said to him, " you really don't like black people". He immediately got irate and started yelling, saying "WHY DID YOU ASK ME THAT."...while pointing his finger toward his forehead he said "ALL YOU PEOPLE ARE SICK IN THE HEAD." I sat there SHOCK. Then he said, "GET OUT" I don't have to serve you. I walked to the door and said, you will hear from me. He followed me out to the parking lot and took a picture of my car. I did call him and asked for number that I could report what happened this afternoon. He hung up on me. I noticed how short temper and rude he could be with his black customer. read more

Went here one week ago and got an acrylic full set with gel. Picked out my color and gave it to the technician, Tim. He asked about the shape I wanted and length. I told him square round and as short as he can get. Every nail is a different thickness, length, and shape. They looked weeks old and grown out within 2 days when it usually takes my nails at least 2 weeks to even be close to needing a fill in. I will never return here. Such a waste of money. read more

Essence Nails & Spa - Gel acrylics after 1 week. - Nail Salons Near Me - Cincinnati, Ohio

I've been going to Essence for about (3) years now and I would definitely say like most nail salons it depends on the nail tech. I request Anna or even Ha. I find the prices to be reasonable and I would strongly recommend making an appointment like any nail salon. read more

I had Vy! She was great. She took her time and my nails turned out great I had the basic mani pedi for less then $70 not including tip. Bring cash to take care of the tip. read more

Essence Nails & Spa - Shellac manicure and regular pedicure - Nail Salons Near Me - Cincinnati, Ohio

I went here for 7 years until Teresa left this salon. The owner Tim is so rough and careless. Today I was desperate to get some acrylics removed so I went in and told him I wanted to keep my natural nail length as I was going to get a manicure elsewhere and have been trying to grow them. He could care less and took mail clippers and started chopping down the acrylics to make it easier on him and boom cut off all my real mail that I had waited patiently growing. I would never go here again. The salon is clean and in a good area with fair prices. I read more

Considering the fact that I almost got my fingers sawed off by an overused nail file, both the service and finished product made it a horrible experience. My friends and I came in for a mani/pedi. Anna rushed through my pedicure then sent me to Tim for a full set of acrylics. Tim's station was in the front and while filing my nails he kept looking away! He was more focused on what was going on in the salon than actually doing my nails. He was extremely rough with the file ( I guess bc he was rushing) I was so nervous when he was using the nail drill to file my acrylics because he kept looking away causing him to over file the nails on my thumb and two other fingers which was extremely painful. As you can see the paint job was horrible as well. Don't waste your money here. read more

See all

The nail technician refused to do my nails because she didn't like the style I asked for. It was a French tip but with a color instead of white. She said 'I'm not doing that i don't think it looks good' like ma'am I'm not paying for you to get YOUR nails done nor am I paying or asking for your opinion. I ended up leaving because the entire experience was bazaar and confusing. Don't waste your money or time here. read more

I'm from out of town and needed a repair close to me. I called in asking if the establishment had a certain type of nail tip. When I arrived I asked the owner for a repair and fill in with a certain type of nail tip. He seemed irritated that I did not want to use the opaque tips because they have a curve in it. He grabbed my hands and said my other attached nails were ugly and the previous technician was stupid to use clear tips and the did a bad job. While talking he continued to drill my nail until I snatched my hand back noticing my nail slightly bleeding. He told me he was a professional and that I should go back to who did my ugly nails. He was very rude and disrespectful read more

Essence Nails & Spa - Nail tip still attached after forceful drilling causing real nail bed to bleed - Nail Salons Near Me - Cincinnati, Ohio

I came in to get a full set, and the owner did my nails. As he started to glue the tips on and file them, I noticed 2 of my nails were crooked. I told him before he put the acrylic on but he told me "don't worry about it" so I left it alone. After he put the acrylic I told him again and he told me it was my nail not him, I told him I get my nails done often and that wasn't true, after he filed some more he asked me if my nails were to my liking and I told him "no I would like my thumb nail a little straighter" he reacted and told me "find somewhere else that will take care of you" and cut off all my nails. As the owner I expected much more professionalism but instead he tried to make me feel ignorant. I will not spend my money here again read more

My very first set of acrylic nails just done here! I love them so much and they did everything I wanted and asked me if I wanted to change anything very often. Tim was amazing and so kind! A very fast worker, and very considerate. read more

Essence Nails & Spa - Long, matte, black Acrylics - Nail Salons Near Me - Cincinnati, Ohio

I live right down the street from this salon so its the main place that I get my nails done. I normally have a good experience here however I visited this week and was very disappointed. I will say that they were very busy however that is not an excuse for slopiness. My fill in took literally 20 minutes...that is just way to fast to do it right. Needless to say my nails are uneven and the paint looks horrible because of it. I would recommend this salon any day that they are not busy. read more

It was an "OKAY" place to get your nails done. They have signs that say if you pay in Cash you get 5% off and $5 off a "GEL" fill-in. Wasn't offered the promotion code and my nails are not the best but aren't the worse. This is a place to go if you desperately need your nails done. The pedicure was amazing. read more

I have been coming to this spa for years. Myself and many friends and family members. I really love my tech she does a FABULOUS JOB!! However the policy that if I'm not getting a gel fill in means I can't make an appointment is going to cost this spa my business. It seems to me that my time and my money aren't valued here. Time to find a shop that does! DONT WAISTE YOUR TIME OR YOUR MONEY!!!!!!!!!!! read more

If you are looking for your skin to be filed off and bleed, your massage rubbed so fast a fire could start or your skin to crack and be sore hours later then this is the place for you! No thanks never going back! read more

Granted I came one hour before they closed and I felt rushed. Not by Helen (nail tech) but by the owner. I got out of class earlier and decided to treat myself to a main/pedi. My nails look a little uneven with the filing. Might not return. read more

Essence Nails & Spa - Helen was my nail tech today - Nail Salons Near Me - Cincinnati, Ohio

See all

Anna usually does my nails, I've been going there for several month a snow ask for her. She does an awesome job on my nails and they never lift on me. My special needs daughter goes with me and she always gets a Pedi the ladies are always very patient with her and they are extremely skilled at what they do. I've been to several local salons and have now officially found my favorite salon. If you haven't been to Essence stop by you won't be sorry . Excellent service and professionalism. read more

See all

Never had a bad experience here! I've been coming in for over a year now and I always come back. My nails always look on point. You should definitely book an appointment with Tim! He is meticulous and will ensure your nails are exactly what you asked for. He sincerely puts a lot of detail and effort, and because of this... I'm in LOVE with my nails. read more

Essence Nails & Spa - Beautiful short almond acrylic with regular polish by Tim - Nail Salons Near Me - Cincinnati, Ohio

My friend and I stopped in to get her a mani-pedi based on the pictures of the nails on the website. The designs looked wonderful and worthwhile. All was going well until an older tech tried to tell me to not sit near my friend, though the nail tech working on my friend said I could. I decided to ignore the older woman and sit where the younger tech showed me. The older woman kept giving me the evil eye whenever she would get up to bring a tool back for her customer and invaded my space. Not only that, but she insulted my friend. After receiving a call from her family, my friend began speaking in Spanish. The older tech got mad and told my friend to stop speaking in Spanish. When my friend asked, "What," the tech said it again as if my friend couldn't speak English. It was one of the most insulting and hurtful things I've ever heard. Because the tech was Asian, and she spoke her language to other techs, it was even more hurtful. Why would you criticize one person for speaking their language when you're doing the exact same thing? The store was disappointing after that moment. If that woman didn't speak to my friend the way she did, I would not be leaving this rating. Whether you decide to go here is ultimately your decision. This is just a buyer beware for the older pedicure tech. Be careful. You can't call yourself family to customers if you treat them with such bigotry and disrespect. I feel sorry, because the owner seemed really nice. Hopefully, he can chat with that lady about respecting everyone. #diversitytraining read more

Calling ahead for an appointment is a joke. They are understaffed, but won't turn business away, so they don't have time for their customers that called to make an appointment. While I appreciate the precautions they have taken with Covid, telling someone to come in at a certain time and making them wait an hour is inappropriate and bad business. read more

Including myself, I went in a group of 4, and we made a reservation an hour ahead of time for mani/pedis. When we showed up, they were ready for us. I am not someone who regularly gets my nails done, but I have tried many salons overs the years all over the United States. We had a great experience with Essence. We found it to be well decorated, inviting, comfortable and clean. The technicians were very friendly. I talked with a regular patron of 4 years, and she had great things to say about Essence. My technician, Anna, was a magician with the polish. To note, we did not go at a busy time, but it did fill up as our visit progressed. I can not attest to how they handle customers when they are busy. read more

Essence Nails & Spa - Fun manicure! - Nail Salons Near Me - Cincinnati, Ohio

The employees were not friendly. My nail tech was rough and rushed through my services even though they weren't busy. My gel polish peeled off in two days and my cuticles were poorly cut. read more

Essence Nails & Spa - The gel polish easily pulled off from my nails. - Nail Salons Near Me - Cincinnati, Ohio

I can't speak highly enough of Tim the owner and his entire staff. I have been going here for about 7 years and they truly work magic. I am a nail biter. It's a horrible stress habit. I have been getting acrylic nails for 20 years and I am very picky. They aim for perfection and if you don't like something or it didn't turn out how you thought it was going to in your head, they will take care of it. The salon is beautiful and it's a very central location. read more

We waited 20 mins before anyone said anything to us and they told us to pick a color. We figured we would get started soon, but after waiting for 5 more minutes a lady walked in and they took her before us. They then told her we'd have to wait another 20 minutes. Very rude and bad service. read more

I've been going to Tim for over 18 years I get acrylic done he's the best I love the shop nice and clean good service