1. Parking is terrible and owner shows no interest in improving the situation…read more 2. Appointments clearly mean absolutely nothing to the owner. I had a 3:30 appt for gel mani and pedi. After a late start on the pedi by the owner who was doing my pedi work, she finished around 5 PM. Then the owner ordered me to sit at a mani station, where I waited 20 minutes for service. Finally I got up to look for the owner, who was doing a pedi on a different customer. I asked her what's going on. She said I had to wait for a manicurist, and it would be another 15 minutes before he was free. I do not have 3+ hours to spend on a simple mani/pedi! I left after making another mani appt for 8:45 the next morning. I arrived on time, and still had to wait and then go looking for the manicurist who I found cutting oranges in the back of the salon. "I'll be 5 minutes!" she said. Still waiting, she finally appeared. She did no cuticle work whatsoever, just polish removal and new polish. Not a satisfactory job whatsoever. 3. While this was going on, another customer arrived for 9 AM appt. Her manicurist never even arrived at the salon until 9:15. 4. The laminated services page I was handed was filthy. I tried to point that out to the owner, who ignored my comment about the crud and kept insisting I buy the most expensive service. That I did NOT do. 5. The shame of all of this is that there are actually good employees who want to do the right thing for their customers. Tony, my usual manicurist, who is wonderful, was on vacation. My mistake was expecting his level of service from other employees. 6. My daughter, who spends upwards of $200 every other week at nail salons, had a very similar experience as mine at Rio two weeks ago. It took them over 3 hours for her mani and pedi. She will never return to Rio, nor will I. I will miss Tony but I cannot reward such a poor company with my business.

Do not recommend to anyone for a pedicure. Their manicure side looked busy, so maybe that is the…read moreway to go here. The building was clean and updated. The one star review comes from the actual skill of the technician. I did not inspect my toes before leaving because I assumed they would be fine. Wrong. I get home and find that there is paint all over my cuticles and on my skin (see pictures). For $60+, I would expect the skill of the technician would be average at best. I am so disappointed and will not be back.

I love this place! I'm picky about a quality pedicure and they always do a fantastic job. I haven't…read morehad my nails done here but they have a lot of repeat customers they know and I have yet to see anyone unsatisfied! I would highly recommend!

Affordable and down to earth nail salon! My favorite place to get a pedicure in the Cincy area. The…read morenail techs are great and skilled and especially good with exfoliating in their pedicures--Ive never had such good callus removal from a standard pedicure. The vibe is casual but clean and homey. You can usually walk right in without an appointment. Definitely recommended.

They were very nice , the quality is great , the service was amazing, they had a very nice vibe.read more

so rude and very unprofessional!!! inexperienced nail…read moretechnicians I'll never come back here and I suggest nobody else does either you should be treated respectfully when spending your money

My pedicure looks amazing, but I did have some sticker shock when he told me my total. I normally…read morepay $75 for two pedicures, not one.

I don't have a complaint about the service I received. I have a complaint about the price. I…read morerequested to have a French manicure done and was charged $20 extra on top of the basic manicure fee. I just feel like this is excessive. I could see $10 I guess but $20. This is too much. It's making me not want to go back there.

When you walk in you are immediately greeted by the friendly front desk staff. It automatically…read moregives you such a welcoming feeling like you are family to them. I had a pedicure with Karen, and she was so friendly & thorough. The leg and foot massage is always my favorite but she went above and beyond and gave me the best one I'd ever had. I almost fell asleep in the chair! Lol I will definitely be back & request her for my next visit!

Anna Marie at Paragon is hands down the best stylist I've ever had! Not only is she personable and…read morefriendly, her attention to detail and passion for her work really shows. The atmosphere of the salon itself is welcoming and clean, I couldn't recommend this place enough-check them out ASAP

Much like artist lofts, Salon Lofts are independent businesses. Each suite is the type of business…read moreone may find at a salon or spa. (Well minus the actual spa.) Services include hair, nails, skin and massage. Some beauticians preform more than one specialty. Each owner sets their own availability. Reservations for most of the technicians may be made online at salonlofts.com, or by phone. Phone numbers for those who do not take online reservations are available on the overall salon website as well. It was unclear if any of the specialist take walkins. The stylist I visited was Ashley A. Smith. Ashley specializes in a number of services. She offers hair cuts, coloring, styling, perms, waxing and manicures. Hair services are available for men, women and children. My appointment included full highlights, shampoo, cut and style. It had been years since I had had anything more than a trim done to my hair. I knew it was time to get my hair done. Other than highlights and a cut, I wasn't 100% sure on the color or style. Ashley asked questions, explained the color options, and made suggestions. Her explanations of color, as it pertains to my hair, made a lot of sense. It was information that had previously never been explained to me. Ashley's knowledge and expertise equaled a result I am happy with. I feel like she really listened to my input. It should also be noted that conversation flowed pretty easily during my visit. Even while the highlights were setting, Ashley stayed and chatted with me.

Not impressed. The owner is stuck up and kylee who was doing my hair couldn't stay off her phone.read more

They do really good work there . However there have been a few things I have ask for there is this…read moreone nail tech who always talk me out of what I ask for ! But once she has convinced me to change my mind I'm happy with the results, but I would like to try what I have ask for just once !

Very nice people and pleasant atmosphere. I have called (voicemail not set up) and emailed…read more I went in for a polish and design with Johny. The next day the polish began to peel and bubble. By the third day it was a mess.

Very nice and neat inside. There are a variety if different stylists here to meet any and all your…read moreneeds. Every stylist has there own room which helps to provide privacy. Walk ins are welcome, but I would call ahead to make an appointment based on your needs. There are also nail technicians and massage therapists available. Overall, a great place.

all staff is great at procedure and following directions. results are predictable and always good…read more one thing i would have wanted is actual designs, they can do simple designs but complex designs they act bothered or upset to do. asked for polka dots one time and the lady rolled her eyes at me. not a comfortable situation if you want something they don't want to do that day but overall good predictable and clean service.

I walked in just because the name said Cleopatra and I needed a full-set…read more Was greeted without being looked at, and then once I was seen, I was refused being served due to being "fully booked for the day" (so they say): There were only 2 clients in the shop, and it was around Noon on a Tuesday... I asked when was the next appointment was available and the tech struggled to provide an answer flipping through the empty appointment book. Gee...I wonder why. What a shame.