My bestie, and another friend and I went on a Saturday late morning and we were able to get in within 15 minutes, staff was excellent. Sara (I think that was her name) took care of me, she was great!! Great color choices, a lot to choose from. We had the middle priced pedi choice, was so relaxing. Clean shop. If we return to the Cinci area definitely a shop to visit. read more

Top Nails Salon & Spa - Bestie getting her feet tickled - Nail Salons Near Me - Cincinnati, Ohio

I have visited this salon before and thought they offered quality service. But from the start today (disorganized polish selection with a noticeably large number of missing colors), I should have recognized that they were dialing it in. My feet soaked for less than two minutes before the technician got started. The last regular pedicure I had (at another local salon four weeks ago) left my feet feeling baby soft and pampered. While I may have had to use a personal hotspot to connect to wifi there, I didn't need to worry that the tech was taking advantage of my distraction. I've been rushing around today, preparing for vacation, but now that I've taken a moment to truly look at my feet: I spent nearly $50 for a polish change and a chair massage. I won't return to Top Nails. read more

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The salon was very clean, they were able to fix a manicure that I had done a few days prior at a different salon. Thankful they could get me in so quickly. I will definitely be back. read more

Top Nails Salon & Spa - Dip mani - Nail Salons Near Me - Cincinnati, Ohio

Terrible experience - do not go here. I came with my friend, who has a prosthetic leg, and the man doing her nails laughed at her, then brought over the front desk staff to laugh too. They demanded payment before finishing, yelled when we said we'd pay after, and even tried to grab her card from next to her things while she was drying her nails. Completely unprofessional and humiliating. Never again. read more

My nails are so ugly!! I stopped in to pamper myself after a stressful week, and was so disappointed. I wanted long, coffin or almond shaped French tips, but was informed after the white tips had already been glued on, that because "they come off easy if you wear them long(...?!)" I could only get SHORT square nails. Fine. I've always liked the look of short square nails. She then proceeds to round out my short nails. I should've said something but after reading other reviews (particularly the one about how when a woman asked them to fix one of her nails, they told her to leave!!), I didn't say anything. I should have. They're so ugly and I hate them. I want to go to another salon and pay to have them removed and redone. Go to Deluxe Nails in Hyde Park. They're more expensive but worth it. read more

Top Nails Salon & Spa - So ugly! - Nail Salons Near Me - Cincinnati, Ohio

Wanted this to be the salon I loved! Had some friends that used to go here but every time I've been disappointed. After my last service I won't be returning. I will be finding a private nail tech these salons are awful. Did an okay job but pricing does not justify the service. $70 for SNS+tip is crazy. That doesn't include a manicure... I'll let these pics speak for themselves but the thumb nail was completely sideways and when I asked her to fix it she handed me the file and said you can do it yourself ?! I did file it more even myself but the whole situation was awkward and caught me by surprise. Save yourself the trouble and find a private nail tech who will treat you with kindness and honor fair pricing for service. read more

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By far the best nail salon I have found in Cincy, Lily is great tech and I highly recommend her! I only removed one star due to the fact that add-ons are costly and can be hidden sometimes ie. nail shaping etc! Definitely get your money's worth though. read more

Mimi does great work on my nails. I really believe there isn't a design she can't do. Brian (sp) does great pedicures. I can always call and schedule an appointment easily if it's for a manicure, fill-in, or pedicure. I appreciate how sanitary they are as well. You must wash hands before you touch their polishes or nail samples. I've attached a few of the designs Mimi has done for me. read more

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I took my daughters as a treat to the Top Nails in Oakley. Terrible customer service and lack of professionalism! The technician was so rough with my daughter's cuticles they were bleeding by the end of the visit. I also noticed while waiting for my two daughter's nails to be done that two technicians were making fun of a customer and laughing to each other about her. I have an app on my iPhone which interprets different languages/conversations including Vietnamese! Lastly, my daughter told me after we left that her technician told her to "watch the tv!" and to not look at her nails while she was working on them! Today will be our last visit to this place. read more

I first started coming to this nail salon when they first opened. I was tired of the attitudes and policies of "that other salon" with locations all over the city. At first, they were great. Walk-ins welcome, good and friendly service, reasonable pricing. But now - I can't even tell the difference between Top Nails and A....nice. Same attitudes, appointments not kept, lots of foreign cross talk between workers, no tips on credit cards, and today's events of leaving the bill with the front desk without saying a word was beyond annoying. Messed up a nail having to get my wallet out. Disappointed. read more

I love Top Nails. The first time I came here was a walk in 30 mins before closing. I didn't realize they closed earlier due to covid but they still took me and my friend. My friend did a acrylic set in black which she loved. The lady was super nice and polite the whole time asking if she was okay and if she felt any pain. The pricing was affordable too! Overall she loved her experience with Top nails. For me, I always doing a gel mani pedi and my nail tech did amazing. She was easy to talk to, relatable, and patient. We stayed over a bit but overall they still did an excellent job. My nails last for almost a month (besides when it grows out). I will continue to come back to get my nails done here. I don't use the same tech ever but every tech has done an amazing job. Just make sure you call in to make an appointment so they can expect to have someone ready and available for you. read more

Top Nails Salon & Spa - Nail Salons Near Me - Cincinnati, Ohio

My Mr and I wanted to get pedicures done and noticed this place after our workout at Planet Fitness. Checked out the reviews and was impressed. We went in and scheduled an appointment for the next day. The receptionist was very helpful. This is the cleanest nail salon I've been to. The staff works extra hard to sanitize their machines and areas. They do wear masks and gloves. Before the service, we are required to wash our hands. A gentleman worked on my feet and I noticed he paid attention to detail. The massage chairs was very comfortable. I felt very relaxed. I also got a manicure which also a job well done. FYI, they do accept credit cards however, if you pay with cash, you save 5 percent. You cannot leave gratuity on the credit card. Be kind and bring cash. Glad we did. Overall, we had a great experience. My Mr was truly impressed with his pedicure and left happy. $86.00 for manicure and two pedicures is not bad. Will definitely return. read more

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Jessie at Top Nails is a queen!! Very thorough when she does your nails and walked me through the final bill when I had to pay. 10/10 would recommend! read more

Top Nails Salon & Spa - Dip manicure - Nail Salons Near Me - Cincinnati, Ohio

Came here after a horrible experience at another local nail salon and I was pleasantly surprised. I always call ahead to make an appointment because I've seen how busy they can get during the day and they are always so timely with making sure your nail artist is ready when you get there. That's a big win in my books, every nail tech I've worked with has been awesome, I've been here about 4 times now and each time they've absolutely slayed the shape and the dip is flat and perfect every time! I removed a star because my only gripe is that every time I leave here, I leave with at least one cuticle bleeding and it hurts but I've been willing to overlook that as it happens to me at any nail salon I go to tbh. Love this place and will definitely be back! read more

Top Nails Salon & Spa - Dip/ SNS - Nail Salons Near Me - Cincinnati, Ohio

Of all salons I've been to during COVID, I felt this was the safest and cleanest. They are brand new and very stylish inside from the comfortable leather chairs, to the cool golden sink, and spacious stations. When you walked in, you could smell cleaner so I knew they clean well. Every station had a sneeze guard between the manicurist and client. They had you sign waivers when you come in and I wish that was electronic instead but I didn't mind as the first thing they had you do when done signing the waiver was wash your hands. After that they had you pick out a nail polish color. Every station as well as waiting areas had bottles of hand sanitizer around. The chair was very clean and I felt good sitting down and the station was tidy and clean. The staff was super friendly and nice. My nail tech helped me as I tried to find the right shade of pink I wanted. She did a great job cleaning my nails and with the color. There was a person wiping down and cleaning chairs after each person left and everyone was wearing masks. The guys were all dressed nicely in white shirts and black dress pants. Overall, they were efficient and safe with distancing. I will definitely be back here again. The only thing I didn't like was all tips had to be in cash, but if it helps them not pay CC fees, it's something I'm willing to look past. read more

Julie was so nice and really talented. The atmosphere was good and overall a 10/10. I would go back again.

I am fairly new to the Cincinnati area and have been hoping around, looking for a good nail tech. I heard great things about this salon and gave it a shot. 10/10!!!! I was lucky to have randomly gotten Bella as my nail tech and she was amazing! I was expecting a certain dip color but could not find the right shade, she was so patient and helpful! She helped me pick out my top colors and sampled them for me. She was so kind and paid GREAT attention to detail. My nails are exactly like the photo I had showed her. I will 100% be coming back! Everybody was so nice and supportive of one another. A great nail salon!! read more

My friend and I got our nails done here yesterday and they both look amazing. We both got full set of gel acrylics put on. My technician knew what he was doing and this is one of the first times I didn't get cut during filing. Very professional. The designs were done beautifully. The only thing is, a design is $20 extra even for the little flowers I got. Just be aware. read more

Top Nails Salon & Spa - Full set gel acrylics with design ($85) - Nail Salons Near Me - Cincinnati, Ohio

Went in for a pedicure and came out with an infection. I had to go to urgent care and got prescribed antibiotics (4 pills a day for 5 days). Terrible. read more

My nail tech did a great job and I feel like he really took his time on my nails. I got a full set and they look great! read more

Top Nails Salon & Spa - Nail Salons Near Me - Cincinnati, Ohio

Go to this salon only if you want to waste your time and money. I got my nails done (SNS) and within a week three nails chipped . I went back 8 days later, a Sunday and the thumb she fixed cracked again by Monday. When I called an asked for a refund. I received no apology , I was told SNS only last 10 days , and I was not given a refund. If you go . Don't say I didn't warn you. read more

Top Nails Salon & Spa - I went to repair on Sunday and by Monday night I saw this. - Nail Salons Near Me - Cincinnati, Ohio

My nails were in rough shape before I came here and Romeo really went above and beyond to make them look amazing for the summer. Definitely will be recommending this place to all my friends! read more

I like this salon but I had a person that wasn't my usual person named Jackie and she was very rude and rough. Will not recommend anyone go to her. 1 star for her 5 stars for the company. read more

I absolutely don't like my nails but I asked them to redo it multiple times which at first my lady was fussy about. She ended up doing them about four times and they still don't look like what I asked for but I gave up and just wanted to leave. I have an important photo shoot coming up this weekend and I needed my nails to look good so I'll have to get them redone by the weekend read more

Top Nails Salon & Spa - What I asked for - Nail Salons Near Me - Cincinnati, Ohio

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My manicurist and pedicurist did a great job!!!! I was able to pick out a pretty pink color and I felt very relaxed! I looked like I had new feet ! read more

terrible service. my gel manicure lasted 3 days. they try to up sell you on everything. my nail tech way rude and I will never return for any service read more

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I needed a new place for pedicures once I moved and I think I found it! Central location, large space, and friendly staff. I have never had to wait more than a few minutes even on a weekend. The prices are reasonable and I always get in and out in about an hour for a basic pedicure. It always stays looking nice until my next visit too. They take the extra time to really make sure your nails are in good shape-- trimming, filing, scrubbing it all away until it looks nice again! I really enjoy going here! read more

Katie is the best at dip powder nails! I recently moved out of the Cincinnati area and am struggling to find someone do my nails as meticulously well as her! read more

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I am disappointed in the customer service I experienced today. I scheduled an appointment for 2:00 PM. I arrived on time and 2:30 PM rolled around and I was never called for my appointment and not one employee approached me to share why there was such a delay or at least apologize. I ended up leaving so that I could take my business elsewhere. read more

Very happy with my nails!! I walked in and didn't have to wait very long on a Sunday afternoon. They handled the walk-ins very well. Plus very abiding on the COVID and safety rules. Super clean! I had a picture of what I wanted and Paul was able to deliver! He had patience and he was very precise. Definitely needed when getting a fresh set of acrylics. Hands down best nails I have ever had!! I will be back!! read more

Top Nails Salon & Spa - So pretty!! - Nail Salons Near Me - Cincinnati, Ohio

This nail salon brand new!!! Amazing nail salon ! Go check it out ! Good people . Friendly service! Taylor did great job ! They use everything new which is very important for me since I'm a germaphobe . read more

The first picture below is what I asked for and the second one is what I got. The French tips on my nails are literally huge and the base is supposed to be nude not clear. When I asked for a nude base she said that she could only do them using gel but the last time I was here they used a Nude base before the color. These are the worst nails I've ever gotten. read more

Top Nails Salon & Spa - What I wanted - Nail Salons Near Me - Cincinnati, Ohio

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Came here again for a pedicure with Jessica. I was recommended to her for ingrown toenails. She really does a great job getting all the dead skin out from under your nails as well as shaping/painting. Highly recommend! read more

I am very unhappy about my last experience. I have been to this place one other time and I thought I could possibly make this into a regular. I went in this time and had a pedicure tech was extremely nice. Went to the nail tech for a full set, I told her I wasn't a fan of the shape and because the nails were not proportionate to the other nails, too short compared to the other nails ( I asked for almond she did a short stiletto.) She became very rude condescending and rude and told me to get out of her chair! In front of everyone and management did not apologize for her behavior. An apology goes a long way, but how she spoke to me was unacceptable. read more

Came back again and still have great things to say about the place!! Looks like they raised their prices, which is a bummer but still high quality work so prices are worth it! read more

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This nail salon is top tier. Every time I go my nails are to perfection and exactly what I envision. All of the technicians are extremely professional and great. Even through covid, the salon is extremely clean and social distanced! Love this place. read more

Top Nails Salon & Spa - Nails - Nail Salons Near Me - Cincinnati, Ohio

So let me start by saying the last time I came to Cincinnati I broke a nail and needed it repaired. I had such a bad experience I swore I would never get my nails done here again. Well a last minute weekend trip resulted in me not making my nail appointment at home. So I either had to get them done here or risk breaking one while on vacation and dealing with that later. So decisions were made... this place actually came recommended by my cousin who uses this shop. First things first, they are clean. I mean it was well ventilated, hand sanitizer throughout and stations were nice and organized. There was a bit of a wait but we were offered cold water and kept in the loop about the time. They also had a price list at the check in counter that went into their detailed services and you could choose between a standard and a master technician. I chose standard. My tech "2" was polite, asked all of the right questions didn't try to hound me to get gel polish and was very good at what he did. He didn't rush through my service, made sure he kept my nail shape and didn't upcharge for the coffin shape... I will definitely return when in Cinci. read more

Top Nails Salon & Spa - New colors - Nail Salons Near Me - Cincinnati, Ohio

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The salon is very nice and large. The only reason I gave the salon 4 stars was due to the technician's attitude who worked on my nails. The pedicure technician was amazing and friendly. The other technician who worked on my nails was not so much. Not sure if he was in a mood or just didn't want to be bothered but he was not friendly or welcoming at all. His "commands" to me were borderline rude. I will be sure to avoid him when I go back but the rest of the experience was great. I would recommend the shop and hope that the tech is in a better mood next time. read more

Top Nails Salon & Spa - French dipped nails - Nail Salons Near Me - Cincinnati, Ohio

I have gone here a few times and the first time was good but this time was amazing! Tim did my nails, I got a fill and gel design and he did amazing! And was so fast!! Definitely my new nail place! read more

Top Nails Salon & Spa - Nail Salons Near Me - Cincinnati, Ohio

I was in town for a weekend and wanted a gel manicure. I was able to walk in on a Saturday around noon and get in by 12:30 to see "Jessie". The salon is very nice - bright and open with high ceilings and a large screen TV. It felt very clean and an employee was sanitizing stations throughout. Masks are required for everyone. My French gel manicure was satisfactory and I received what I wanted. It was $43 plus sales tax. Where they lost 2 stars was with the unfriendliness and sour demeanor of the technician. She was a little rough, pushing my hands and fingers around instead of telling me what to do, and murmured comments to herself that had a tone of frustration. I would say if you get a good referral for a technician here it's not a bad place to go. read more