I was looking for a spot convenient for an after-work pedicure before a week-long vacation. Apparently this is one of the "cheaper" (ha) spots in this area to get nails done and it had decent reviews so I figured I'd give it a go.
Atmosphere: I went on a Thursday night, so it wasn't crowded at all (maybe four other people? But it's a decent sized salon). The room is pretty nice looking; as others have commented, the items hanging from the ceiling are a cute touch. The pedicure chair was comfortable, but the massage rollers aren't great (if you like that kind of thing, which I usually do). There's some instrumental music that plays, so it's relaxing, but there's a tv with the closed captions on too if you'd rather have something to watch.
Service: To start with, the water was tepid at best when I first dunked my feet in, so I asked her if the heat could be turned up. She seemed a little annoyed by this, but there wasn't really an attitude. I had my foot out of the water when she reached down to increase the temperature and the initial hot blast hit my right foot and BURNED. This was REALLY hot -- which is great to increase the temperature! But she probably should have known NOT to hit my skin directly if it were that hot. I jerked back quickly and winced, she asked if I was okay, but I didn't make too big of a fuss, so there was no apology.
I would say that the cuticle clipping technique was a little too close. I actually had to resist pulling my foot away a few times because it actually kind of hurt. I also have a blisters on my 'ring' toes, and she clipped at these pretty harshly. The right one still hurts (it's stinging even the next day), although I'm not sure if this is due to the clipping or the burn (because this was the same foot that got hit with the water).
When it came time to paint, she seemed to do a pretty quick job, but I figured, "she's an experienced professional, she knows what she's doing!" The photos I took make it seem like the nail's not even fully painted --like it's already grown out a bit? (See photos) Anyway- immediately AFTER painting (weird, no? It's always been before in my experience) she insisted on helping put my flip flops back on, which I told her wasn't necessary. But she insisted it's okay and started *maneuvering* the foot... and I figured, "she's an experienced professional, she knows what she's doing!" Aaaand- smudge; polish on the skin. So, I asked her if she could touch it up, and she let out this big *SIGH* and slid across the room to grab the nail polish remover brush. See photos- her 'effort' to remove it was fruitless.
The entire process felt pretty quick but I suppose it did last almost half an hour. Also, this was the first pedicure I've ever gotten where she actually *asked* if I wanted the nails cut... ? Is that normal? My last pedicure was in October... if it had been a week ago, I'd understand but really?
Overall: She didn't really talk to me, but the girl seemed nice enough and the place was a cute little spot (seemed clean and everything) ..so I have to give it more than just one star. This job can't be an easy one, working with people's feet and often catering to those who think their $ is more valuable than manners. I myself am generally not one to complain, and in fact, I was super apologetic when I asked for the heat to be turned up/the smudge to be wiped away. But for the service and the paint job, I wouldn't say it's anywhere near worth the $28. I've had much better experiences at much cheaper places in my home town. read more