Just had our windows cleaned. The scheduling process was super easy - basically they were willing to come at any time that worked for us which was great. (I'm not sure if this is always the case or if we just lucked out.) Gentleman arrived on time. He was very respectful and our windows are now clean. I did have a coupon. read more

I had taken a day off work to get window cleaning and duct cleaning done in my home. I had a bad experience with a window cleaning company that was scheduled to do the work so I called Ernest and explained that I only had today to get this task accomplished. He had a fellow called Robert there in a couple of hours, who quietly and efficiently got all the work done, cleaning not only the windows but the window frames also! Robert worked quickly and efficiently, and most importantly worked around the other workmen in the House. I was very pleased, especially after my earlier experience with another window cleaning company that day. read more

Had a 2pm appointment. I called at 215pm to see if company was close. Was told that company wouldn't arrive til 3pm. I received a call at 335pm saying they will be there shortly. Sorry but that's bad business. Many other companies to use. Customer Service should be Number 1!!! read more

Ernesto contacted me immediately after I requested a quote. He arrived on time and did a fantastic job!

I booked Ernest windows for a window cleaning service on April 27, 2021. Dave was the service technician. I do not usually write reviews but I had a great experience with this company and felt it important to share. The phone service is very peasant and responsive. The technician arrived on time, was polite, conscientious, (did a very good job disassembling and re-assembling our windows - mullions, screens, etc), and was efficient with the time spent. I am happy to recommend this company. read more

I had Michael clean my townhouse windows inside and out. He did an excellent job taking his time. Plus he was very polite. I would definitely use Ernest Windows again! read more

Had these guys out to clean windows this past week. They had to reschedule due to the weather once which was understandable, but they were very communicative. Ernest answered the phone when I called to schedule and kept me updated when they needed to reschedule. They day they showed up they were about 30 mins late which is no big deal to me and they guy did a great job cleaning all the windows inside and out. They took the time to pop off all the screens and when they were done all the blinds were back down and everything was cleaned up. I have used other companies before and they played games with the online coupons, pricing, etc., but this guy was pretty straightforward - very happy with the results! read more

Great same-day service for gutter cleaning, where workers did a great job both with photodocumenting the job as well as cleaning the area when finished (sweeping, bundling all waste). Highly recommended, and very fair pricing. Ernest was very polite and friendly on the phone too for setting up the call. Overall A+ quality!! read more

Loved the service. Extremely friendly, easy process to schedule a service and very reasonable quote compared to other companies in the area. Showed up on time, did a great job and invoiced me after the job with the same amount as estimated. Once again extremely affordable charges for cleaning our gutters that were pretty badly clogged. Great follow up every year, without spamming you with other junk. Why doesn't everyone do business like this? Highly recommend them for window or gutter cleaning. read more

I would highly recommend Ernest Windows Inc they did a wonderful job on our gutters and now we are waiting for them to do our power washing and windows and door and out!!! read more

Great job out the gate. From the first phone call to coming out to my home. I'm completely satisfied with the work and their level of professionalism. Windows look great by the way. I highly recommend Ernest Windows! read more

Great service! We had our gutters cleaned and the technician showed up on time and wore a mask during covid. Would use them next time I need my gutters cleaned! read more

Fantastic service! Your technician was super-courteous, efficient, and tidy. The job was done well and he cleaned up the debris from our gutter cleaning. Would definitely recommend! A+++ read more

This company does not keep appointments and does not call to inform you they're "running late". After an hour of waiting for someone to clean my windows, I called the company to confirm my appointment and they said they would call back. No call back, called again and the guy scheduled to do my windows is running two hours late. They agreed to send someone else out almost three hours after my initial appointment. They weren't overly concerned or apologetic about the poor service and communications. Based on this experience, I will not use or recommend this business. The company made good on their appointment and sent an extra crew out to expedite the job. Work by the window cleaners was very good. Issue could have been avoided by a simple courtesy call. read more

I just used Ernest Windows for the first time, and couldn't be happier. They came out promptly, were very thorough nice, and professional. Overall did an excellent job cleaning the windows, and I would recommend them highly! Thank you! Kris Casaccio read more

Needed my gutters cleaned. I received a quote immediately and they cleaned my gutters the same day. Fast, professional and quality work. A refreshing change compared to most other contractors. I would highly recommend. read more

Worst service I have ever received by any company. If I was able to give no stars I would. They were unprofessional, Did a horrible job, didn't put things back and didn't clean after themselves to name a few. Snuck out of my basement without notice ( after they were paid n had returned to redo which didn't complete) left my sliding door open and lock broken. Too long of a story to provide details. Needless to say I'm not using this company again nor do I recommend it. read more

We had Ernest Windows come out to clean our windows. Andy came out the next day and did a phenomenal job. He was very professional and the estimate was right on the money. The windows look amazing and we're looking forward to working with this company again. read more

I have never had a better experience with window washing! My windows are sparkling clean and clear. I don't want to put curtains back up. I highly recommend this business! read more

Happy customer here! Got a quote and had my exterior windows cleaned the same day I called. Robert was very polite, friendly and did an excellent job. The next day I cleaned the inside of the windows myself and have not found any outside spots or streaks. Due to the situation with coronavirus he respectfully kept the distance while communicating. Will definitely use them again. read more

Calling for a window cleaning estimate always makes me nervous because they want to know how many windows I have. I always wonder how they count my double hung so I stress out a bit trying to get an accurate count before calling for an estimate. My initial call to Ernest Windows was a lesson in how google maps is changing our lives. As soon as I gave my address, he started telling ME how many windows I had in the front of my house and then began telling me how many on the sides and the back. I laughed and breathed a sigh of relief. It was so easy. They were able to work us into the schedule the following week. We had never had a service clean the insides of the windows before (always just the outside). I'm so glad we had both done this time. Andy worked alone and it took him about 4 hours, but he did a thorough job and was a polite guy. read more

Wow. What dishonesty! All I wanted were my gutters cleaned, and the owner (you) turned this into a huge deal. I never threatened to "let my dog out." The only reason your employee knew I had a dog is because I told him when he arrived that I need to put her inside from the backyard. Here are photos showing that the gutters are still clogged, as they were before, and retaining water with it spilling out over the sides despite your claim the job was done properly. You can't show a few convenient photos and try to pass off the entire job as done properly when it clearly wasn't. The reason I posted this review is that most people can't see their gutters, and getting them cleaned takes some blind trust that the company is actually doing the job properly. Luckily, I could see that it wasn't done properly before paying, and the owner was nothing but argumentative with me, even threatening to sue me for refusing to pay. I still refused to pay, since the work was not done. read more

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Work is always done on schedule and to my satisfaction. I will always choose Ernest Windows for any gutter cleaning or window washing needs.

Responsive, courteous, timely and fair pricing. Would use again for sure! Called in the morning, and they were there in the afternoon. This was my first time communicating via the the Yelp app, and that worked very well also. read more

Showed up one time and did a great job! Very happy with the service.

Being on time for scheduled appointments is a good indication of how a company values its customers. Things happen and sometimes schedules slip. Proactively notifying customers when service will be delayed is also a good sign. This company did neither. The appointment time came and went and when we called, we were told the crew would be 1 1/2 hours late. We had adjusted our day to accommodate them and this unexpected delay was very problematic. Will not call them again. read more

My windows look amazing. He spent a lot of time and got them sparKlingon! I will definitely use them again!

Confirmed on Friday, no show on Saturday. No phone call. Very disappointing for this first time customer who chose this business based on reviews. read more

Sent a request yesterday. They called and offered a reasonable price for gutter cleaning. They sent someone out today. He was quick and cleaned up all the leaves he cleared out. No problems, quick, and professional. read more

When cleaner arrived he raised the quoted price to more than double. Cancelled immediately. Wasted my time. Very disappointed.

Rep seemed very hurried and rushed through the job. He had trouble with his ladder on the second floor windows because he couldn't reach the very top. Many of the windows had numerous spots/smudges that had to be pointed out to him. He was moving around like a chicken without his head. There should have been 2 people instead of 1. He left several of his supplies behind. I will not use them again read more

We found Ernest Windows through Thumbtack. They quoted $140 to clean 34 windows in a home we were remodeling. Their service was to include washing the windows inside and out, as well as cleaning the tracks and screens. However, 12 of the windows were brand new, with no need to clean screens and tracks. When they prepared the invoice on site, they charged a base price of $170 PLUS an extra $40 for scraping. They received a check for $210. When I called the next day to question the overcharge, Ernest was rude and yelled at me throughout the conversation. Ernest needs a lesson in customer service. I do NOT recommend this company and will never use them again! read more

Ernest windows was great to us. Quote was quick, and they were out the next week. The work is beautiful, we are very happy and will use them again. read more

Great job! My windows are sparkling. Young man who did the job was polite, courteous and thorough! A five star job!

Work was done quickly and efficiently. Windows look great! Very competitive and reasonable price. Showed up 2 hours early for the 3PM appointment without warning...just glad we were home! read more

Great work, value, and responsiveness! They were also very efficient and friendly. Would definitely use them again. Windows are looking great. read more

This was my second year getting my windows cleaned (inside and out) by Ernest Windows. Both years, I was able to set up appointments promptly for a day and time that worked well for me. The work was very thorough and done with consideration for our home and family. The windows are so clean, it's hard to believe we're not standing outside! I will be calling again! read more

They answered my message right away and came out the same day. I was worried about the gutters because I just moved in and there were a ton of leaves. It rained the day before and it wasn't draining right. They cleaned the gutters and downspouts. All was well. Very professional and polite. I will hire again. Thinking about having windows done too. read more

Very polite and professional, did a very good job. Followed proper COVID protocols. Would hire Ernest Windows again.

This is my first time using Ernest Windows. The technician was on time and cleaned my windows inside and out. He was very polite and worked very hard. He was here almost 3 hours as I have a lot of sliders and big windows. He never took a break and my windows look great! He also had all his own equipment which I appreciate. Sometimes I have had to get out my own ladders etc. in the past with other businesses. Very satisfied customer! I would highly recommend. read more