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    Epic Roof Replacement

    4.4 (35 reviews)
    Open 9:00 am - 7:00 pm

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    Howard L.

    A Long-Overdue Roof Replacement Done Right -- With Room to Grow Our roof shingles replacement was long overdue. We deliberately waited until the new Title 24 codes were finalized before moving forward. In early April, I began planning using Epic Roof Replacement's Facebook roof size estimator, and simultaneously launched a Yelp project to collect quotes from local contractors. Alfonso visited our home for an on-site assessment and provided a ballpark estimate after inspecting the roof's condition. He walked us through shingle material options and warranty details clearly and professionally. Transparency in licensing, insurance, and itemized costs were non-negotiable for us -- and Epic delivered. After reviewing the preliminary estimate and contract, we signed and paid the $1,000 kickstart deposit. The express permit was submitted online by Julio shortly after. Since we weren't in a rush, we anticipated a late April or early May start. We were assigned Benny as production manager and Yoshio as project manager. When Yoshio and I met on-site at the end of April, the project kicked off -- and immediately uncovered a major surprise: four stacked layers of shingles dating back to the 1950s. Yoshio clearly explained why work had to pause, walked us through the contract's fine print regarding extra layer removal, and kept us informed every step of the way. We agreed to the change order and the crew pushed forward with impressive work ethic. After a full day of demolition, the mid-project city inspection passed. Yoshio also flagged rotted wood planks that needed replacement before new shingles could be installed -- another change order we agreed to without hesitation. Over the next two days, the crew worked 8:30am to 6:30pm and completed the full replacement. The final city inspection passed within three business days, and we settled the remaining balance per contract. Special recognition goes to: * Yoshio -- exceptional patience, clear communication, after-hours responsiveness, and even secured us a small discount on the final payment. For a once-in-a-lifetime project on a home that hadn't had a compliant roof since the 1950s, his calm professionalism helped us sleep at night -- literally. * Alfonso -- his accurate 18-square area estimate was a key factor in our decision to choose Epic. * Kayleh & Natalie (Accounting) -- smooth, professional handling of invoicing and project clearance. We would recommend Epic Roof Replacement to anyone needing roofing services. Here's to a leak-free roof for the rest of our lifetime! -Howard / Yi Feng 2026 May 5th Areas for improvement: * Weather protection: With the roof stripped to bare decking overnight, our family was anxious about unexpected rain. A protective tarp or cover should be standard practice -- we got lucky with the weather, but that's not something clients should have to hope for. * Attic cleanup: No post-demolition attic inspection or debris clearance was offered. Given four layers of shingles were removed, we suspect scraps remain. A walkthrough would have been a reassuring finishing touch. * Magnetic nail sweep: The initial sweep wasn't thorough. Yoshio did follow up with a more careful pass, which we appreciated -- but this should be part of the standard close-out process. * Gutter care: Ladder placement peeled off some of our gutter connecting sections. The team did well clearing granule and debris buildup from the gutters, but more care around hardware contact points would be appreciated. * Internal communication: There were too many communication layers within the company, which created some confusion. Yoshio did an excellent job bridging the gaps -- but a more streamlined process would reduce the dependency on one person holding everything together.​​​​​​​​​​​​​​​​

    Alan L.

    We recently hired EPIC Roof Replacement for a full roof replacement, and after completing the entire process, I can confidently say it was a five-star experience from start to finish. Before selecting EPIC, I gathered multiple quotes from several roofing contractors. What truly set EPIC apart was their honesty and transparency. They clearly presented pricing in three different tiers, outlining exactly what was included at each level. None of the other contractors were willing (or able) to provide that level of detailed, upfront pricing. With EPIC, there was no guesswork and no vague language -- you knew exactly what you were paying for. Their contract was also very clear regarding plywood replacement. Partial plywood replacement was already included in the base scope, and they clearly stated that if additional damaged plywood was discovered during tear-off, there would be a specified additional charge. I appreciated that level of clarity because it eliminated surprises. When they removed the old roof, they sent photos of any damaged areas they found, which demonstrated transparency and built trust. You could see exactly what was being replaced and why. From a project management standpoint, the experience was excellent. Yoni, our project manager, was outstanding. He communicated consistently throughout every phase of the project, kept us informed of timelines, and was always professional and responsive. It made a huge difference having someone so organized and proactive overseeing the job. I also want to give a shout-out to Carlos, Benny, Kayleh, and Natalie -- the behind-the-scenes team who helped coordinate permits, scheduling, documentation, and communication. Their teamwork and organization were evident throughout the entire process. EPIC handled all city permits and coordinated inspections, which made everything stress-free on our end. They were upfront about timelines and honest about potential weather-related rescheduling -- which is completely understandable since no one controls Mother Nature. We made our project payments on time as agreed, and our project moved forward smoothly without delays. Construction projects require cooperation from both sides, and EPIC delivered exactly as promised. The crew worked efficiently, kept the job site clean, and completed the work with attention to detail. Everything passed inspection without issue. To top it all off, EPIC offers one of the best warranties in the market. What gave us real peace of mind is that the warranty is backed not only by the company but also by the roofing material manufacturer. That means even in the unlikely event the company were no longer in business, the manufacturer's labor and material warranty would still remain in effect. That level of protection speaks volumes about the quality of materials they use and the confidence behind their workmanship. Overall, EPIC Roof Replacement delivered exceptional transparency, professionalism, communication, and quality workmanship. If you're looking for a roofing company that is honest, organized, and truly stands behind their work, I highly recommend them. A truly outstanding experience from beginning to end.

    Roof looks so good I had to repaint!

    Super responsive during initial quote phase and were great at explaining the scope of the project and possible challenges. We were dealing with 90 years of roofing material on a very steeply sloped Tudor house and Epic was up for the challenge but clear on possible change orders. Actual work was done in a timely manner and hiccups like inspection delays and 3 layers of roofing dealt with. Wooden gutters replaced and the new shingles and flashing are gorgeous. I couldn't be happier with the work and I highly recommend Epic and especially my project manager Yoni who answered all my questions via text no matter how late I was bothering him.

    I did my own gutter guards don't worry I fixed the gap you see in the picture I was just getting them into place. Check out the new roof
    Alex P.

    Like many people, I really didn't want to buy a new roof. It's an insane amount of money. It's basically, "Do I buy a new car or replace my roof?" No one wants to do it, let's be honest--but sometimes it has to be done. So, like most homeowners, I called around and got a bunch of quotes. Since this is our hard-earned money, we want quality work at a fair price. Here's the honest breakdown: this company operates kind of like a broker for roofers. They work with third-party roofing companies who operate under the Epic banner. You get the comfort of their warranty, which definitely helps you feel a little more "warm and toasty" about the whole thing. They send someone out to give you a quote, but keep in mind: that initial quote is almost always lower than your final cost. They don't know how much dry rot or wood repair they'll find until the old roof is removed--and I understand that. We scheduled the start date around the weather. On the morning of the job, the crew showed up around 7 a.m. There wasn't much confirmation beforehand, but they did start on the agreed-upon day, so points for that. Most communication is done via email and text. You're assigned a project manager who oversees the third-party roofing crew. The project manager was nice enough and responsive. The roofers themselves have their own businesses but work under Epic's name, which is fine. Day 1: Demo day. This is also when they want payment. They do offer payment plans, but heads up--if you use Zelle, it's limited to $5K per day. They also handled all the wood repair (plywood, etc.), which increased the total bill. No surprises there. Day 2: City permits. Honestly, kind of a joke. I have cameras at my house--the inspector was there for maybe a minute, signed off, and left. That cost me about $700. Gotta love the City of Hayward. Also, be aware: they are very on top of payments. Day 3: The crew really got after it. Full re-roof, new flashing, vents--solid work. Day 4: The project manager came out to inspect everything, paint the flashing, and address any concerns I brought up. I do appreciate that follow-through. They also installed brand-new gutters and downspouts. Do NOT pay for gutter guards. Seriously--go to Home Depot and do it yourself. You'll save $700+ and it's very easy. Make sure you read your contract closely. They will do exactly what's written--nothing more, nothing less. That's not a complaint, just something to be aware of. It was a learning experience for me. I'm a DIY guy, so after demo on Day 1, I went up on the roof and painted and resealed all the old and new wood myself. This is 100% something I recommend doing. It's not their job and it's not in the quote, but it's worth it. Don't assume they'll handle that. The crew was respectful and hardworking. I made sure to bring them drinks and stayed out of the way as much as possible. They mostly spoke Spanish and were nice overall. Cleanup was decent, but if you're super picky, don't expect your yard to look untouched. It's a full re-roof--some mess is expected. After the job was done, I had to follow up to get my warranty and transferable paperwork. I'm currently still waiting on that in writing. Again, make sure you stay on top of them--but also, make sure you pay, because they'll definitely stay on top of you. Shout-out to Laza Roofing, the crew that did my roof. From what I can tell, the quality of work is solid--but only time will truly tell. That warranty is what's supposed to keep me warm and toasty at night... once I actually receive it. Final thoughts: Price: Fair, in line with other quotes (even with add-ons) Quality: Good and acceptable Workers: Professional and friendly My main suggestion is improving communication and scheduling. I was texting and calling about four different people, which isn't ideal--especially for such a huge purchase. The project manager did check in and made sure I was satisfied, which helped. Overall, I'd give them 4 stars. I'm happy with the roof, but there's room for improvement on the communication side. And yes--I installed my own gutter guards. The gap you see in the picture was temporary while I was fitting them. Check out the new roof.

    The new roof in progress...

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    23 days ago

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    Thank you so much Joni! appreciate your businnes!

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    Thank you so much Alan!

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    Appreciate your business Alex.

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    appreciate you Valerian!

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    4 months ago

    Very responsive and professional. Great communication with our project manager. The roof looks great!

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    Thank you so much terry! it means the world to us!

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    Thank you for working with us Terrie!

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    Thank you so much for the kind words!

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    Thank you for the trust John!

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    Thank you so much!

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    Thank you so much !

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    Ask the Community - Epic Roof Replacement

    Review Highlights - Epic Roof Replacement

    The production manager, Benny, made sure we understood the material options and helped guide us through the decisions.

    Mentioned in 4 reviews

    Read more highlights

    Hernandez's Roofing

    Hernandez's Roofing

    (85 reviews)

    These guys came through for me. Needed someone to clean the roof before solar installation. They…read morecame out, sent me pictures of the roof, and a quote which was competitive with the others I compared to. On top of getting the moss and algae removed, got my gutters cleaned out and few of the broken tiles replaced. Advised me on what was and wasn't worth it for future proofing. Definitely recommend them and will be using them for regular cleaning moving forward.

    Exceptional customer service and communication from start to finish…read more I requested several quotes to tarp our roof since we're still unsure about the long-term plans for the house. Most companies either declined the job as a standalone project or pushed for a full roof replacement instead. Alex reached out the next day for a bit more information, and shortly after, he sent a detailed quote for tarping the roof, complete with photos of the area he planned to work on. My husband was impressed; we're pretty sure he was the only one who actually climbed up on a ladder to inspect the roof, which our neighbor later confirmed. His team arrived on time, worked efficiently, and did an excellent job. After they finished, Alex sent another set of photos, which I truly appreciated since I wouldn't have been able to see the work from the ground. I highly recommend Hernandez's Roofing to anyone in need of roofing services. Their professionalism, quality of work, and outstanding customer service exceeded my expectations!

    Maciel Roofing Construction

    Maciel Roofing Construction

    (125 reviews)

    We engaged a roofer to assess several rust-through spots occurring on five long panels. Upon…read moreinspection, the roofer immediately attributed the cause of the rust to the solar installer, effectively deflecting responsibility. However, the evidence does not support this conclusion. Our roof consists of two levels, and we observed rust on several spots across five long panels--many of which are not adjacent to the solar installation. Furthermore, the upper level of the roof, which has no solar panels whatsoever, also exhibits couple similar rust spots. These observations strongly suggest that the rust is not caused by the solar installation but rather stems from a material or manufacturing defect. Despite these panels carrying a 50-year life warranty, the roofer was quick to claim that the rust is not covered under the manufacturer's warranty. This is deeply disappointing, particularly given the clear evidence that the damage extends well beyond any area impacted by the solar work. The roofer demonstrated no willingness to help address the issue and offered no solution for the roof leak currently occurring at the lower level. The lack of accountability and absence of any proposed remediation is unacceptable given the scope of the defects observed.

    Maciel Roof did a job around the corner from our house. We were impressed with their work and job…read moresite management. We knew the family who's house they worked on and they were very happy with the work so when we were ready to have our roof done we contacted Maciel. Maciel is a family owned business, their work ethic is off the charts. Both myself and my husband have over 40 years each experience in service industries. We were impressed with their interactions with us "the customer" and how they treated their employee. The work was done to the highest of standards with attention to detail and in a very timely fashion. Our neighbor contracted with them as well for their roof. There is no better compliment than a referral of business.

    Roofing Solutions

    Roofing Solutions

    (48 reviews)

    I had an excellent experience working with Roofing Solutions! Their team re-did our roof, gutters…read moreand skylights in mid-July. The pricing was competitive. They were our third consultation, and even at this stage, I was very compelled to choose them. Danny was super personable and communicative. Of the three companies, we met with, he spent the longest time on our roof (the first rep we met didn't even step foot on the roof), and took a ton of photos documenting the original condition of our roof for us to see. It was easy coordinating with Danny, Ivan and the foreman on site throughout the entire process. From the detailed proposal to final touch-ups with painting, I could tell how much they cared about doing a thorough and quality job. Not only was the perimeter of our house very clean (cleaner than before they started), they also helped clean up the debris that ended up in our garage because of the exposed ceiling which I truly appreciate. Lastly, I did not know this at first, but my neighbor saw a crew member tighten the hinges on our gate (very old) because they noticed it was uneven when they used it to access the side of the house. I'm glad we chose to support a local business with a great team. I highly recommend if you're looking to get your roof done soon.

    They might be fine for new roofs but don't call them for repairs. Danny came out to inspect our…read moreroof and immediately recommended a new roof. He didn't offer an option for repair until I asked and instead went straight into discussing shingle colors and availability. Typical sales scare tactics were used like telling us a leak was from condensation due to the lack of ridge vents. We have gable vents and so does every other house on the block. By his logic, every old house without ridge vents should be leaking water. I've been in my attic, there's no condensation issue. Their price for a new roof seems fair but given our roof is 12-15 years old with two leaks, it's far from needing a full replacement. They also offered no warranty if we went with a repair. He also estimated my roof to be 25 years old when my home inspection and other roofers estimated 10-15 years old.

    Heirloom Roofing Services - Tear off 2 layers onto open sheeting, installed radiant barrier OSB sheeting pt1

    Heirloom Roofing Services

    (42 reviews)

    We used Heirloom Roofing services for a whole roof and gutter replacement. Working with German on…read morethe initial estimate was a good experience and there were no hard selling tactics. They presented a good value. Working with German and his team was great. His David Lara served as the job captain and he was really great to work with. David was kind and did a good job of resolving all open issues. They also did a pretty good job cleaning up on a daily basis and doing a final cleaning sweep as well. I would work with them again!

    German and his crew just finished our roof replacement on our 100+ year old Craftsman and I…read morecouldn't be happier. His price was great to begin with, and what stood out during the estimate was how thorough he was. He actually got on the roof to inspect and measure everything. No pressure, just taking his time to catch details that other roofers who quoted completely missed. After the estimate he dropped off shingle samples so we had time to pick the right color for our house. No pressure at all, he gave us plenty of time and answered all our questions. Texting him throughout the project made everything easy. Here's what really impressed me about his honesty. We had originally planned to replace all the sheathing since the previous owner didn't do much maintenance. German included it in our quote. But when his crew removed the old roof and saw the sheathing was actually in great condition, he recommended we not replace it even though it was already priced into our invoice. That saved us a good amount of money and says a lot about his integrity. The crew was fast and professional. They cleaned up thoroughly every day. Our yard looked better each evening than when they started. Multiple neighbors commented on how quickly they worked and how clean everything was. German handled the permits, shared proof of insurance upfront, and was just easy to work with. He knew I needed photos for my insurance company and gave me a great drone video afterwards showing all angles of the new roof. Would definitely recommend!!

    Wonderlin Roofing Systems - Grover and Larae Wonderlin

    Wonderlin Roofing Systems

    (114 reviews)

    Our family needed a roofing company we could trust to replace our parents Castro Valley home's…read moreroof. Nothing is standard about this home including a massive one-of-a-kind full custom multi-level roof that included: mounted electrical solar panels, and separate roof mounted pool solar collector panels, 2 chimneys, a flattop roof section with adjustable skylights that need to be replaced. We also needed an outbuilding's flattop roof and skylights replaced. We chose Wonderlin Roofing Systems for the following reasons * Extensive expertise * Long history in the Castro Valley area * Excellent references * Willing to work with clients Grover Wonderlin and his office Manager Marianne worked with us throughout the entire process and were always polite, knowledgeable, answering our questions, provided excellent advice. Before starting the tear-off, they covered the pool with the largest tarp I have ever seen. I was impressed with their clean-up, walking around the home twice checking for nails and anything that might have been missed. The crew inspected the exposed roof structure, repairing water damage, and recommended adding a chimney cricket to reduce the potential for water damage in the future. The crew was on site the day the roofing materials were delivered, to setup and ensure the roof was protected in case of rain. I was impressed with the quality of their work and how quickly they completed the job in just a few days. Each day the crew cleaned up, and on the final day thoroughly checked the entire property for nails or anything that might have been missed. Grover's knowledge and advice for the vendor reinstalling the electrical solar panels was invaluable and greatly appreciated. I enthusiastically recommend Wonderlin Roofing Systems Sincerely, Dave Burton

    We had two leaks and contacted several roofers and ultimately went with Wonderlin. Grover, the…read moreowner, inspected our roof himself and gave an honest assessment. He broke down what needed immediate attention, what could wait, and what wasn't worth redoing until we need a full roof replacement. Their office staff is very responsive to emails. Pricing was more reasonable and they provided a warranty for their repair work. The shingle work was straight and looks good. Chimney reflashing was a bit sloppy with the sealant. Crew was friendly and easy to work with.

    Epic Roof Replacement - roofing - Updated September 2026

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