First time in Epic Mountain Gear today while visiting CU Boulder. I've been wanting to get a pair of boots for a while. The sales were great so I sat on the boot bench and Everette came right over to help. He was amazing. He assessed my bare feet, discussed what type of terrain I like to ski, measured my socked feet, discussed the intricacies of my particular foot type and then was completely honest about not having too many options in my size this late in the season. With that he found a boot he did have in my size that might work and worked me through every part of the process for trying to sort out if they were the right fit including trying several different insoles. At the end of the day the price was right but the boot was just a little too stiff at the top, which he agreed with. He never tried to sell me on anything and at then end gave me a road map on his opinion of what I should be looking for. He spent a generous 30 minutes plus with me and I learned more from him than I have in 15 years of visiting ski shops. We did end up purchasing a great Rossi ski jacket for my son but I wish I could have purchased a pair of boots from Everette because his service was truly exceptional. I haven't written a review on Yelp in years, but had to call this place out. Thanks Everette! read more

I was a little hesitant to shop in a store owned by Vail resorts, but they do really know what they're doing and are focused on selling a ton of ski gear options. They also had a sale (mid-march), which was actually pretty significant. I was in the market for new ski pants, tried on a bunch of options and settled on a pair that was marked down from $250 to $160, not bad. I then had to stop myself from purchasing other cute fleeces and gear that I really didn't need. I had an easy time trying on and checking out. Overall pretty great experience. read more

I concur with the reviewer who mentioned that the store seems a bit elitist. Furthermore, the representative who helped me smelled like he hadn't brushed his teeth in a few days. Just made me want to leave asap. read more

Trever (bike repair) and Wallace (I believe) who was our sales rep were terrific! We have been in multiple times over the last couple of years and the service is always amazing. We are recognized as we walk in and treated with kindness while answering all our questions. I highly recommend this business. read more

Wallace was awesome and spent the time needed to get my daughter fitted for boots properly. He was knowledgeable and just an all around nice guy! So glad we stopped in! read more

I had an excellent experience at Epic Mountain Gear in Boulder -- a refreshing contrast to what happened earlier in the day at Full Cycle. I originally went to Full Cycle with my wife's 20-year-old Specialized XP (size small) to get two new tires with tubes and a basic setup. Instead of simply helping, one of their staff -- a guy wearing a hat and a strange mustache -- was immediately dismissive. He said the bike wasn't worth more than $150 and quoted me $250 for the service. I was still willing to pay, but he continued to criticize the bike and push for unnecessary repairs. The attitude was rude and unprofessional, and he even made snide remarks about my wife's bike, which just needed a simple tune-up. Frustrated, I left and went to Epic Mountain Gear on Arapahoe, and the difference was incredible. The staff there was professional, respectful, and helpful from the moment I walked in. They gave my wife's old Specialized the proper service it deserved -- no judgment, no upselling -- and got it back into great shape. On top of that, they helped me purchase a brand-new bike as well, with no pressure, just solid advice and great customer care. Epic Mountain Gear earned my trust and business. If you want respectful, honest service -- whether it's for an old favorite or a brand-new ride -- this is the place to go. Five stars, hands down. read more

Shity bad customer service I'd rather support a local ski shop like Alpine base and edge

Matt helped my daughter get fitted for snow boots. He was infinitely patient and insightful. He made sure we bought the best boot for her feet, regardless of price. The quality of customer service at Epic is top notch. They make gear fun! read more

Groot setup my wife and I with custom-fitted boots, skis, and accessories: I've been dreading getting back into skiing solely because of how uncomfortable my boots have always been. Well, it turns out Groot is a closet podiatrists! He was able to diagnose the intricacies of my foot geometry, craft a custom insole into a brand new pair of custom-molded Atomics and BAM! I felt like shredding some gnar, or whatever...This man is a national treasure! Reflecting back on this experience, I feel the only thing missing was perhaps a nice foot massage to ease the pain of trying on so many boots. I mean, could any shop even compete with a service like that? I think not. read more

I love this store. We just moved here this summer and we went in to check it out. It was their end of year clearance sale, and we got a great deal on new skis. Kate was patient, friendly and knowledgeable helping us pick out new gear. We found great prices on new helmets, goggles and gloves, too. New stuff seemed to be arriving daily so we have been back a few times for other items. Everyone is very friendly. Store is clean and well organized. read more

I am SO grateful to the 2 dudes working in the shop this morning ! I had been to two other snowboard shops who were quite rude (i have older bindings) in turning me away. Not only did the guys at Epic fix my bindings to usable, but were so kind and encouraging in my journey with a new sport !! They absolutely will be getting all my future business and will be recommend to my friends ! Thanks Again !! read more

Brenden helped me get a complete snowboard setup, he is amazingly knowledgeable, perfect job - very appreciated! Thank you! As for the store ownership, not sure what is up with keeping masks when the county has lifted the mask mandate. Get a clue store ownership, CDC and the rest of American have documented that masks never made a difference, catch up with the times. read more

Matt in the snowboard section is AWESOME! So far this year he has helped my boyfriend get the board of his dreams, he helped me buy my first new board which is perfect. And now he has helped fit and find me some great boots, all while keeping me in budget. 10/10 recommend. Everyone is super nice, Matt just goes above and beyond :) read more

Matt was extremely knowledgeable and helpful. I highly recommend you speak to Matt when you are shopping for skis, boots, gear.

The Boulder store was so good for so many years, but anymore the service is awful. We've been customers here since the Boulder Ski Deals days. The selection is still the best out there, but the employees (at the Boulder store specifically) now have an elitist attitude and act like the customers are an inconvenience. I won't buy from or recommend this location again. I wish the corporate powers-at-be cared to make improvements, but I don't think that's the case. Such a disappointment. read more

I was in browsing, getting a sense of the current market and pricing on snowboard boots as we are planning to fund a gift of a pair to someone who will make his own purchase. I looked here as the bargain end of the range and REI as the more premium. Cool looking stuff but I think I'd better stick to my old skis for myself. We have purchased a lot of gear here ever since it first opened. It has expanded and gone through some ownership changes over the years but it still seems true to its reputation. There was a big sale going on but it was well staffed early in the day and the staff was very friendly and helpful. read more

Epic Mountain Gear - Ski & Snowboard Shops Near Me - Boulder, Colorado

Jaden in the Junior trade was knowledgeable, helpful and efficient. Have a great ski season

I was disappointed in their poor customer service. they were not willing to support me in finding a pair of snowboarding boots that actually fit..they pushed me into boots that I expressed discomfort with and told me I just need better in soles. I felt unheard and honestly disrespected. never buying anything from them again read more

Ask for Fred to fit your ski boots here, and you're gonna have a great time! It'd been decades since I last bought new skis. Just got a full ski equipment set up here. 5 out of 5 honest Yelp stars for superb customer service and simply a great ski purchasing equipment. Shopped hard at 2 other recommended serious ski shops in Boulder. One was moderately more expensive for apples to apples same equipment, and the other was ridiculously overpriced, catering to trust-fund hippies, I suppose. Kept coming back to Epic. Boot fitter Fred is a no/bs wise ski boot fitter who not only tells it like it really is, I also really appreciated his explanations of the how and why boots fit (or don't fit). It's not canned, it's patiently taught from his personal years of experience. So regarding the other different Boulder ski boot fitter store that I spent 3+ hours in the day before before walking out empty handed and frustrated, toes and shin hurting: I tried on and was jammed in about 6-7 different pairs of boots there that just weren't right for me. All hat/no cattle. Night and day purchase/fitting experience: I didn't feel like Fred at Epic Mountain Sports was merely trying make a sale or jam me in a pair of boots that just weren't the right pain-free fit for me. Quite the opposite with his incredible boot and foot physiology experience and ski equipment knowledge, I was 100% super-satisfied with my new boot purchase. Having the right molded boot insert made all the right difference. And I bought and was fitted to the first pair he showed me that also happened to be priced half the cost of that other store. So I shopped and did more research again that evening, came right back and got a great pair of new skis/poles. Again, a textbook awesome purchase experience. Bonus mention to Epic ski clothing sales rep Jen for her patience and recommendations helping me get the right goggles/helmet/gloves etc... Just a great rep to work with. Epic's pricing is dead even with Amazon. Do sign up for their Preferred Shopper program on their website. They emailed me a great $40 off coupon I used then and there. I definitely recommend Epic to all. PS: my new bindings were properly mounted my new tuned skis in 6 hours, promptly notified by email to pick up. Now that's great customer service. read more

Jake, Mason, and Matt are life savors. Turned my day from bad to great. They took care of a big issue when they didn't have to. Their main priority was that I was happy with Epic and their services. Thank you boys read more

Disappointing to say the least. These guys had my skis from Oct 29 to Dec 5 to perform a tune. When I went into the store to pick up my skis they hadn't been tuned. They said there was a crack in an edge. Funny it wasn't there prior to coming in because they inspected the skis in October to see what service they needed. No call, no text to inform me what was going on. They seemed confused and disorganized. It took 15 minutes just for the guy with the tablet to figure how to refund me. Not even apologetic. Unprofessional. I'll never get a tune there again. read more

First, and last, time shopper. Guys, get your signage correct in the store to avoid any pricing disputes at the register. 2 stars for stock/selection. I was hoping to make this my go-to store for snow gear and all other items. I didn't realize I'd be soured on it altogether on my first purchase attempt. read more

I was looking for a new bike and had little experience or idea of what I was looking for. Mignon was an amazing help with getting me on a bike suitable for what I was looking for. She was very accommodating and knowledgeable with bikes. She made me very excited and happy with my purchase! read more

Stopped in to get my recently purchased (at Epic) ski boots refitted. Fred was super helpful--he sure knows his stuff, and he took the time with me to make sure my boots fit perfectly. He's very experienced and has tons of knowledge. Really appreciated his help! read more

Just got home from buying complete ski packages for both my kids from Epic Boulder. Had an amazing experience. Store was crazy busy, but associate took his time with us, making sure my son's boots fit right and helping us find the right skis for him. We even ended up getting a deal with last year's skis. His advise was amazing and even with many people, we never felt rushed into making a decision. Live Epics selection and customer service. read more

I had a great experience shopping for snowboard boots at the Boulder Epic mountain store. Mason, the sales fella, was totally amazing. His knowledge and determination to make sure I was fully satisfied was AWESOME! Thank you Mason! Thank you Epic for consistently hiring staff with solid knowledge in the mountain gear industry. I have found that if the particular staff person I ask does not know the answer, they find someone quickly who does. Kevin Cook read more

AWESOME experience! Malcom got me into the most amazing boots, skis and bindings at a very reasonable price, and went the extra steps of listening, caring and explaining. Totally a positive experience that I took my wife back the next day and got her into new equipment that was badly needed. Employees at Epic, you ROCK! read more

It's about 3 weeks away from ski-Rex the annual mega sale. I met the manager today, who told me that if I buy it today, and bring my receipt in after ski Rex he will refund me the lowest price. That's what this new manager is going to do. Whether or not he will honor this is still in the air. I will update this in early September. I got dibs on some really cheap stuff, before the Labor Day rush. I got some burton boots for $20. Retails for $199, and online it is currently $140. The guy that helped me out was Adam, he was very helpful and showed me all of the best deals. Also I am very new to winter sports, and he really spent a lot of time with me. He actually juggled 4 customers, but I still felt I had an REI type experience. I loved my experience here, everyone was helpful. I will be back. And I will update this after the big sale. Update: they kept their promise. Highly recommend. read more

After buying some new boots during SkiRex at the Aurora location, I came to find that the guy who helped me convinced me to get a size smaller than I knew I needed with my wide feet, all while talking down to me and making me feel dumb as a new found skier. Luckily, the only place that had my size was the Boulder location which led to my amazing experience with Katie. From the get go, she trusted my instincts and acknowledged my concerns, all while educating me on my boots and skiing in general. She was incredibly personal-able and s pure delight. Thank you for the wonderful experience! read more

I was heading up to Breck for the weekend and needed new snow pants so I stopped into Epic on Arapahoe. I was short on time because I needed, but I came in and Mignon helped me out. She was super efficient, from the beginning she guessed my size, brought me variations until we found the right fit, and showed me the special features. She listened to what I wanted, but also moved quickly and helped me make a fast decision. On top of all that, I got 40% off with the End-of-Season sale, so I'm definitely satisfied with my visit overall. Thanks so much! read more

This place bows. Some really great guys in the boot fitting department and some real lemons. Skiing is about a community and Epic is all about consumerism, just trying to swindle you for every penny. Not a good vibe in there overall, I just asked for some help with my boots and they charged me an arm and a leg. Go support your local ski shops with employees that want to help. read more

I have feet that are very difficult to fit properly with ski boots. I'm also in my 60s and want to enjoy skiing for as long as my body holds up and my equipment must be safe and forgiving. Last weekend I went into Epic Mountain Gear needing new boots, bindings and skiis. Fred helped select the appropriate equipment and he was amazing. I probably tried many boots before finding the perfect one and Fred was determined to help me find the right fit for me. He also found great skis and bindings to complete my set up. I went skiing today and I have never had boots feel so comfortable for the entire day! I highly recommend the great selection at Epic Mountain Gear and ask for Fred if you want someone to help you that has incredible experience and knows how to fit you into the perfect set of equipment for big fun on the slopes! read more

much better options in Boulder or elsewhere. some guy named jake was very condescending and defensive when I asked why the new binding mount did not look centered at pickup. The reason I was provided was that jake had 10+ years experience and never had a complaint about the quality or accuracy of a binding mount. Knowing it would be too much trouble to have them moved 3/4 millimeter, I decided to cut my losses and vow to never return. read more

I love Epic Mountain Gear. Just a few experiences here: 1. I emailed the manager (Mario) to inquire about specific skis. He wrote me back with all the info I requested. And it was Easter Sunday. I later went in and Mario price matched with an online retailer. 2. My boots (fitted at Larry's) were causing me pain. Hanna, an extremely knowledgeable boot fitter/ orthopedist, modified by boots. She even gave me a list of recommended footwear/ professionals to contact. 3. My kids get new boots and skis every year through the trade up program. I think its $100/ kid? 4. I get the kids free Epic passes here. They make it so EASY. read more

This company has my information for someone I don't know. I called and spoke with someone to get removed from the person's account and was told I was. But am still getting contacted by this company. In a world where privacy is an issue I'm unimpressed by their business sense. read more

Love this place! Was here today for their special event celebrating their new name, and it was nice! They had free food, entertainment, and even had face painters and a mascot for the kids! They have one of the most diverse selection of products for anything skiing/snow related, and even offer skiing classes. Great place to check out if you're a lover of the mountains! read more

Love these guys! I've been shopping here for years, including previous "Boulder Ski Deals." You really can't go wrong if you ask for Hanna. There's Hanna the apparel lead, who's always willing to lend her expertise in helping my family find the perfect gear for a range of ski conditions and personal preferences. And there's Hanna in the boot department, who recently went above and beyond to help my daughter feel great in her ski boots with adjustments I didn't even know were possible. The whole staff is terrific. They genuinely care about the customer experience. And the shop itself hosts a stunning range of fantastic equipment options. These guys have continued to earn my loyalty year after year. read more

Not impressed. They don't include a free wax when you buy new skis and bindings and pay for mounting.

Just moved to CO and picking up skiing again after 20 years. Malcolm was absolutely amazing to work with. Very informative and helpful. Would recommend him to anyone visiting Epic! read more

I brought my skis in to be tuned and waxed prior to a ski day the following week. Unfortunately, the day they were set to be finished (given the shop's allotted wax/tune time frame), I was set to be gone the entire day's business hours for work. Without hesitation or difficulty, they arranged to have my service finished a day early without extra charge. Much appreciated and will be bringing my ski needs to them in the future! Also, one of the managers spent a solid half hour of his time the same morning professionally fitting me for new boots and shopping for new poles. Truly delightful and personal service here! read more