The product line and quality is very good. The price on gear is good considering, the brands most…read moreare made in China or Vietnam where labor is very cheap , but the cost is overpriced and that is not any stores fault. I was looking to purchase a new sleeping bag. Only one problem on Thursday evening when I stopped in and the store was practically empty of customers. I think I was 2nd customer. Know one offered to help . No one even acknowledged I was there. Which is poor customer service . Which means I purchase a high end sleeping bag from another retailer . If you expect to have loyal customers in an online retail market , which I don't support . I suggest the store show some common curtesy and ask can I help or direct you. You would have made a $$$ since bags that I'm interested in are{ - 5 to -25 F}range bags not cheap .

Do not buy from this store. They will not honor any sort of warranty an item that does not work.read more

Great selection of thin winter jackets. Down or poly filled. Cute hats and socks too.read more

From the owner: Stio is an outdoor apparel brand that designs and sells clothing and accessories for men, women,…read moreand kids. Their products are designed for both everyday wear and more intense outdoor activities like skiing, hiking, and climbing. Stio offers a range of items including jackets, pants, shirts, fleece, and accessories like bags and gloves. They are known for their technical fabrics and functional designs that are suitable for a variety of outdoor pursuits.

One of a kinda , top of the line products diligently authenticated for company vendor environment…read moreimpacts, employee well being and generally useful products and goods that maintain a superior than standard quality. Highly recommend as they take the time to listen to your needs and find a practical solution that will last you for the time and money you invest in it. Customer service is top notch and they are wholly owned and operated by managing partners who stand behind their products.

Outdoor sports and activities are my favorite thing. I am an avid skier and ski instructor,…read morebackpacker, trail runner, horseback rider and driver, photographer, former raft guide, and aspiring climber and I think this store has the best rewards system in the business. When you make a purchase, you accrue points immediately (10% back unless it's a sale item), which is to say that if you buy a big thing first, the points you earn may cover the cost of the second thing you buy. No waiting until the end of the year, just immediate savings. It really inspires return business, which no doubt is the point. The store is not huge and therefore the selection could be greater for certain things (I'm looking at you, camp stoves), but what is available is well-curated. Also, the staff is friendly and helpful, parking is solid, and the area is serviced by the HOP bus, so it's easy to get to even if you aren't driving. I can't get everything here, but I will get as much as possible.

I really like this little store. Sure, we buy a bulk of our outdoors stuff at a bigger place but…read morethere is a different selection of certain sorts of items here that are always worth checking. I have found many things here, more unique in some way, a different and better color or size for me of something (very often athletic skirts) or a similar but better for me style of something (sunglasses) and other random stuff. They have a nice rewards program too so the prices are always competitive, even when bigger stores may be having a sales event. You earn dollar points and they always remind you when buying something that you have some and ask if you want to use them. I have earned some buying items online occasionally and did not even know I had them until offered at the checkout here. The staff is very relaxed and extremely helpful and friendly. There is a fun atmosphere you can see right at the door with their sidewalk placard that often has jokes or trivia. This is a small place but tightly packed with stock.

Through a series of miscommunications between my husband and myself , we took the long way around…read moreBoulder today to find him some new shoes. Thinking he wanted to replace some leather street shoes we tried two off brand discount places first but to no avail. When finally showed me the condition of his low hikers with open holes and crumpled supportable, I said REI the place where all his back country and trails shoes had been purchased in the last. We know this Boulder store like it was part of our home but in a giant way. With trial and error over the last 20+ years we know Keen fits both of us well and las for many years. We went in and straight to the wall where they have always been and found that they have diversified in this department so much that they had on one style from Keen in a "low hiker" and one in a mid hiker. He has about 3 different weights of "mids" from winter insulated to light summer trail. And there was the solo style in low and they even had his size in stock. He trended them on and said "perfect" and he would wear them home after paying. Of course they were the new model just in for spring and though not on sale we saved many dollars by using our rewards we had available. They tossed his old ones in the trash and will recycle the box too and we walked out the door totally satisfied. Typical scenario at the REI wheee all staff is helpful and knowledgeable too. You may wonder why I was needed for this errand but I had a career in retail management and have many decades in Boulder as a shopper too. Shopping is "not his thing" until it's a necessity or beyond!

Max was incredibly helpful with my exchange today; His patience is appreciated. Thanks Max!read more

This place always has some of the coolest clothes, for both boys and girls! But it's the perfect…read moreshop if you don't know what to get your boyfriend/husband/any male relative, as the guy section is just soo on point you just can't go wrong with it!

Reanna, the manager and staff are wonderful, helpful. professional, and definitely go the extra…read moremile to address my concerns about an order and product acquisition. They are surely "stars", If I could give them more than 5, surely would. The call back follow up, was first class, and much appreciated. Make sure if in Boulder you stop by, a great crew, great gear and a most appreciated experience to be sure. Thank you.

Chris was phenomenal and so kindhearted with me and my mom when we went in to purchase some…read moreclothes. Thanks for the hospitality he is a beautiful soul that is for sure. Hallelujah

I've been enjoying Patagonia's wares and events for a few years now. From great films at their…read morestore (Dam Nation is amazing! If you haven't seen it, now's the time!), new product launches (Tenkara fly fishing rods/kits), and sales galore featuring Patagonia provision bites and local groups helping to make Boulder a better place (Vessel). They are able to provide minor product repairs in-store and mail larger repairs away at no charge. Should they not be able to fix your larger repair (most recently for me it was some buttons that popped off my jean short pockets) they will either provide you store credit towards a new item or return the item back to you. While their gear may be an investment they really back up their quality. Not to mention, they don't even have a time limit on returns!

Great staff! Good selection of threads to look stylish but also keep you warm in the Colorado…read moreweather! 20% first item purchased in store!

Came in on Sunday and the two sales women were very helpful and friendly. Very knowledgeable about…read morethe spf in clothing and had great recommendations.

Snazzy newer location for them means more inventory! I've only been to the original store and this…read morewas my first time here. Very well organized, you can clearly find what you're looking for if you come in on a mission! Sadly their prices were a bit ridiculously higher than what I was looking for on second hand gear but I had a good time hunting around!

Definitely the best place in Boulder to buy or sell gear…read more I discovered BSR about a year ago and since then have bought and consigned lots of stuff there. When I take my old things there to put on consignment they are incredibly fair on the pricing and the people who work there are always friendly, knowledgeable, patient with me, and make it easy/enjoyable to do business with them. It's definitely the first place I go to shop for anything that's outdoor gear related. If you check out their website (that they frequently update) they list all of the different types of things that they are currently looking for people to bring in and put on consignment and you can check out some of the things that are for sale. A bonus for me is that they keep me out of the large/overpriced corporate outdoor gear stores plus I never have to deal with the hassle of listing things on Craigslist/Facebook Market Place and all the hassles that go along with that process. They definitely make my life easier and I feel lucky that they're part of our community.

First time in Epic Mountain Gear today while visiting CU Boulder. I've been wanting to get a pair…read moreof boots for a while. The sales were great so I sat on the boot bench and Everette came right over to help. He was amazing. He assessed my bare feet, discussed what type of terrain I like to ski, measured my socked feet, discussed the intricacies of my particular foot type and then was completely honest about not having too many options in my size this late in the season. With that he found a boot he did have in my size that might work and worked me through every part of the process for trying to sort out if they were the right fit including trying several different insoles. At the end of the day the price was right but the boot was just a little too stiff at the top, which he agreed with. He never tried to sell me on anything and at then end gave me a road map on his opinion of what I should be looking for. He spent a generous 30 minutes plus with me and I learned more from him than I have in 15 years of visiting ski shops. We did end up purchasing a great Rossi ski jacket for my son but I wish I could have purchased a pair of boots from Everette because his service was truly exceptional. I haven't written a review on Yelp in years, but had to call this place out. Thanks Everette!

I was a little hesitant to shop in a store owned by Vail resorts, but they do really know what…read morethey're doing and are focused on selling a ton of ski gear options. They also had a sale (mid-march), which was actually pretty significant. I was in the market for new ski pants, tried on a bunch of options and settled on a pair that was marked down from $250 to $160, not bad. I then had to stop myself from purchasing other cute fleeces and gear that I really didn't need. I had an easy time trying on and checking out. Overall pretty great experience.